Hot Springs Hotels in Fukuoka Prefecture, Japan

Trustable hotel brand with good service. However, the triple room is a bit small for 3 adult, you cannot open three 26inch luggages. Public bath is recommended, however you better avoid the peak season… we went after 24:00 but the area is not yet cleansed 😅

I originally booked this hotel by mistake but was pleasantly surprised by some aspects of my stay. Tthe location was quite far from Fukuoka, where I had intended to stay for a concert. I arrived at the hotel around 11:30 AM–12 PM after an early morning flight, unaware that check-in wasn’t until 3 PM. When I approached the front desk, the receptionist—a young girl—gave me a strange look before informing me of the check-in time. The lack of warmth in her greeting was disappointing, especially compared to my experiences at other hotels in Japan. The weather on February 6, the day of my arrival, was harsh—it was very windy as it was cold, and I had to walk from Seto bus stop to the hotel with two suitcases in freezing conditions. Exhausted from my flight and journey to Munakata, I had hoped for a more welcoming atmosphere. Instead, after a brief trip to a nearby Lawson to grab food, I returned to the hotel and waited in the lobby, as it was too cold to explore. By 2 PM, fatigue took over, and I lay down on the lobby couch to rest. Despite dozing off in the cold lobby, no staff member approached me. The heating system inside the hotel was weak, and I kept waking up from the biting cold. At 2:30 PM, I heard guests checking in, which surprised me—no one had informed me that I could start checking in earlier. When I lined up at the front desk, the same receptionist from earlier recognized me but seemed to push her colleague forward to assist me, which I found rude and unprofessional for a staff member at a four-star hotel. However, her colleague was kind and attentive. Since I speak Japanese, the check-in process went smoothly. There was an error on my part regarding my booking—I had mistakenly reserved my stay until February 10 instead of February 9. I explained this at the front desk, and the staff member tried to help but apologized, as the booking was made through a third-party site and couldn’t be refunded. I understood this and simply wanted to inform them of my earlier departure. The hotel itself is old but well-maintained. I stayed in a Japanese-style room, which, despite its age, was clean and comfortable. The air-conditioning unit was quite old, but amenities were available on the first floor. The hotel seems to be popular with families or tour groups. There are a lot of Korean guests as well. Even for a business hotel, customer service toward foreign solo travelers was severly lacking. It's embarassing to think that was the kind of training they gave their employees at a four star hotel. I'm writing this review while staying at Comfort Hotel, a cheaper chain of hotel but the omotenashi I received here is on another level. There isn’t much to do nearby Mercure Munakata. The closest kaisendon restaurant was about a 30-minute walk away. Unfortunately, the weather during my stay was terrible—windy and snowy—so I didn’t explore much. There was a church (?) next to the hotel, but nothing else of note. One of the highlights of the stay was the hot spring, which had both indoor and outdoor baths. I didn’t eat at the hotel restaurant, as the prices seemed high. A free shuttle bus is available to Togo Station, but you need to inform the front desk of your preferred departure time in advance. I didn’t take many photos of the hotel itself—there wasn’t much worth capturing besides the bath, where phones aren’t allowed. Would I stay here again? No. Would I recommend this hotel? No, especially not for solo foreign travelers.

More convenient if using a car, parking is free however parking lots may be full at night so better to reach earlier at the hotel. There's also free onsen facilities and a comics room, and there's two buildings so might be confusing when navigating around the hotel. Overall experience is a good stay.

It was excellent. I was initially skeptical because of the cheap price despite the good reviews, but it turned out to be an amazing experience. I can't speak Japanese at all, and my English isn't great either, but the staff kindly used a translator to communicate with me. They were incredibly kind.The amenities are quite good. The room had a clean bathroom and shower (with a bathtub), which I appreciated. I didn't go to the public bath, so I can't comment on that.The view is absolutely stunning. Lying down and looking straight at the park, I felt truly relaxed.The accommodation provided taxi discount tickets and even helped me with reservations for a boat ride and taxis, so I had no trouble getting around. The boat ride boarding point was right in front of the accommodation, so I could walk back to the hotel without much trouble.I also added dinner, and the quality was quite high. I almost missed breakfast because I turned off my alarm, but they kindly called my room to wake me up. Thank you so much.Overall, it was the best. There may not be many tourist attractions nearby, but if you're coming for a boat ride, I don't think there's a better place than this.

We enjoyed staying at this beautiful traditional hotel. Serene Japanese garden, friendly service and nice hot spring. We loved everything about this hotel and will recommend to others!

The room faces the Yanagawa River and has a picturesque view. Although it is a bit old, it is overall very clean. The large bathhouse and open-air hot spring rest area are equipped with massage chairs, which are very comfortable. Breakfast is satisfying and dinner is rich too

The hotel facilities are less modern but well maintained and clean. It was close to the JR station with walking bridge connection. The receptionist for our check-in process made some mistakes when charging the city tax and did not explain the calculation to us at all. The problem was resolved later during check-out but it took a while to communicate with the staff in English.

This is a Japanese business hotel with perfect cleanliness. There is a small public bath(?) in a corner of the lobby on the first floor (you need to check the password at the front desk every day for the women's bath), which was quite fun. The breakfast room was also neat and the staff were friendly, which was nice. There is a Michelin eel rice bowl restaurant nearby, so even though it is not a busy area, there are many hidden restaurants, so I had a good time during my stay^^

Very good hotel, although the location is relatively remote in Qiuyue Mountain, but the scenery is beautiful and very quiet. Walking outside during the day hardly sees anyone. Many locals are growing their own vegetables and seeing Chinese cabbage drying. The hotel staff does not speak Chinese and the English level is very average, but they can still communicate very well and enjoy every day. The cherry blossom room we booked has its own open-air atmosphere. It is very large, and it is no problem for four or five people to soak together. The shower was in the open air. I thought it would be cold in the outdoor shower in winter, but in fact it was too much, and it was not cold at all. We ordered a Japanese breakfast and dinner, exquisite and delicious. The separate dining room is large and the view is great. The hotel also provides afternoon tea every day with great care. The electric kettle and tea set in the room are changed every day. Stayed for a total of three nights and it was a great experience. However, if you want to go shopping, it is not recommended. The most famous Qiuyue Castle ruins are within a one-kilometer walk, which is very convenient. Tickets are about 20 RMB.

There was heavy rain and road blockage, what a shame, we did not get to stay and enjoy the facilities there. The hotel personnels were very nice to assist us on cancellation. We will definitely stay there if we have a chance to go to Yufuin!