Travelers Reviews of Shaanxi Hotels

Angsana Xi'an Lintong
4.7/55725 Reviews
Terracotta Army/Hua Qing Palace
I had a wonderful experience during my stay at this hotel. The customer service was exceptional, especially at the hot springs. The staff were attentive and went above and beyond to ensure our comfort. A special mention to the manager, Roland, who was incredibly helpful throughout our stay. He could speak English fluently, which made our experience so much smoother. This level of service is a bit different from some of the other Chinese hotels we’ve stayed at. I highly recommend this hotel for anyone looking for a relaxing and well-supported stay.
HUAQING PALACE RESORT & SPA
4.8/51445 Reviews
Terracotta Army/Hua Qing Palace
Services: The hotel arrival experience was average; some staff members were friendly, while others came across as quite stern. The person who assisted with my luggage seemed a bit unfriendly, which made me hesitant to ask him any questions. The rest of the staff were generally fine, though. I appreciated the birthday cake and the decorations in my room, which certainly added to the experience. However, the overall warmth and hospitality from the staff were lacking. One moment that I found slightly insulting was when a staff member asked me if I had taken their hotel room pouch while I was waiting for my taxi to my next hotel. It felt as though they suspected me of theft. Additionally, the hotel did not provide basic amenities like a toothbrush and shower caps, and I was too fatigued from jet lag to request them. Fortunately, I had packed my own toothbrush. Restaurant: The restaurant staff provided a much better service than the hotel staff. They were polite and accommodating, in contrast to the person who assisted me with my luggage and drove the golf cart. His tone was quite off-putting, making him seem unapproachable and even confrontational at times. Facilities: The bathroom was somewhat dated, with some corners showing signs of mold. The room itself was a bit dimly lit. The highlight of my stay was definitely the private onsen and the performance of ”长恨歌!” 👍🏻👍🏻👍🏻 Conclusion: The money spent was well worth it for the private onsen and the VIP tickets to the ”长恨歌” show! It was truly a fantastic experience and well worth seeing.
KIRIN HOT SPRING HOTEL
4.8/51503 Reviews
For the May Day trip to Taibai Mountain, Qilin Mansion saved my mood (I had booked Taibai Meihao Lizhi Hotel 10 days in advance, but I was furious when communicating with her and almost cancelled the trip to Taibai. My previous slogan of choosing Meihao as the first choice for business trips was severely slapped in the face. I will tell you more about the details when I have the chance. In short, I will never go to Taibai Mountain Meihao Lizhi Hotel again in this lifetime. The biggest problem with changing hotels at the last minute is that the price is too high. Thanks to the customer service lady of Ctrip who understood my situation and mood and gave me the biggest subsidy, which reduced my cost. Thank you very much!). Back to the point, we arrived at the hotel around 3:30 in the afternoon. It was drizzling. There were 3 or 4 security guards holding umbrellas at the entrance of the hotel to help direct parking and hold umbrellas. Their attitude was very good 👍. After checking in, we entered the room (a parent-child room booked by a family of three). The room was large enough, the bathtub was deep and clean, and there was a tent next to it. It felt very good. After checking the time, we quickly changed clothes and went to the hot spring (accommodating guests can soak in the hot spring an unlimited number of times). The hot spring has two major indoor and outdoor areas. It was drizzling and the outdoor area felt beautiful. Although it was the May Day holiday, we could basically find empty pools outdoors, which had both beautiful scenery and a certain degree of privacy. We took a red wine bath and an angelica bath, and took a bunch of beautiful photos of the baby. By the way, there is also a swimming pool outdoors for swimming. The indoor pool is a large pool with massages of various water currents. The water bar has self-service fruits and unlimited drinks. We also played three games of billiards with a temporary opponent (1 win and 2 losses 😂). In short, I give the hot spring 5 points. In addition, the hotel's buffet breakfast impressed me the most. It is no exaggeration to say that it is comparable to the standard of a 5-star hotel, comparable to Sheraton. I just don't know if it is of this standard on weekdays. If it is, it would be quite amazing. The only drawback is that the price is a bit expensive, but the hotels around the scenic area are not cheap during the short holiday! That's all.
Swisstouches Spa Resort
4.7/51039 Reviews
An amazing hotel with wonderful staff. The bellhop was great, they came to meet me from my taxi and carried my luggage in. After checking, I was shown to my room and then given a tour of the facilities. A big shout out to the restaurant managers Ricky and Martin who were very personable and assisted me as I don’t speak Chinese. Everything was superb, the room was lovely with a huge tub, and the hot spring pools were excellent and not crowded which enhanced my mood and helped me to relax. The hotel really knows how to look after their guests, they have happy hour, daily fruit, a free mini bar and welcome snacks in the room including desserts and candy, plus they give a checkout gift of permission fruit in a lovely gift bag. Additionally, I had a wonderful (and free) meditation session, the instructor explained in Chinese, and a staff member translated, highly appreciate this level of customer service. They also have buggy to take guests to the car park, and waited with me until my taxi arrived. The hotel staff also manage their pets well, often taking the dogs for a walk. Breakfast and buffet were extensive and enjoyable, and the a la carte restaurant serve lovely food. This is a very special place, will come back for sure.
JieLu B&B
4.8/5656 Reviews
Terracotta Army/Hua Qing Palace
The room is clean and pet-friendly. The place is large. The B&B we stayed in has a large yard, which is very cozy. Opposite is its own restaurant, so you don't have to worry about breakfast, dinner and supper. The boss is very generous. There are many pomegranate trees in the supper place, which the boss takes care of himself. It is also very close to the Terracotta Warriors. I will stay here again when I bring my family to Xi'an next time.
Shaanxi Dijian Nanshan (Huashan) Hot Spring Hotel
4.5/5766 Reviews
A ginormous hotel with spectacular Mountain View’s, but not so many guests so felt like a ghost town. The location is excellent, a few minutes walk from the Huashan scenic area booking office, and a handful of restaurants, couple of coffee shops and massage salon. The main reason for this location is hiking and enjoying the amazing hot springs. There isn’t anything else nearby for those who are not interested in those two activities! Lots of hot spring pools, and a large swimming pool, which you access via the shuttle car, this runs every couple of minutes so super convenient. Room is very large, so is bathroom. Breakfast is sufficient, restaurant for dinner closes at 21:00 and didn’t try. Overall a lovely hotel stay.
Big House Hot Spring Courtyard Hotel
4.7/5622 Reviews
Terracotta Army/Hua Qing Palace
The check-in experience was very good. The check-in process was very fast, and their housekeeper service was very unique. This time, I would like to thank our housekeeper for responding to our needs quickly, communicating happily, and getting along well, which made this hot spring trip very smooth. I hope she will come again next time. This time I chose the Yuehua room type, which is relatively spacious. Their sulfur hot spring water is very comfortable, the temperature can be maintained for a long time, and you can also heat it yourself. Their meals are also very good. The hot pot we ordered is really great and unique, and it is worth recommending 👍
Shaanxi Huabin Landison Hot Spring Hotel
4.8/5497 Reviews
Facilities: Newly opened in 2024, facilities and equipment are well maintained 👍 Hygiene: The private soup room is good, and the children are very relieved. Environment: The private soup suite is more convenient. You can soak in the room at any time. You don’t have to worry about your children going out to catch cold in winter. There are many ocean balls in the children’s playground and reading area. In summer, there is a bubble transmitter for children. The children are very happy to play 🥳 Service: WeChat responds in a timely manner, any items you need can send WeChat to the housekeeper, the staff Wang Jing has a very good attitude, and if there is a problem, deal with it in a timely manner. Next time you come, you will find Wang Jing 👏👏👏.
Swissôtel Xi’an Xinxing Hot Spring
4.5/5383 Reviews
Tangdu Hospital/Fangzhicheng
The hotel environment is very good, with a garden-style style. The view on the 13th floor is also very good. There are hot springs, swimming pools, gyms, and parking lots. Although it is not big, it is convenient. The room is clean and tidy, and the bedding is comfortable. Xiao Feng at the front desk has good service and helped to deal with problems in time. I will come again next time. 👍👍
Chang'an pilot International Innovation Talent Exchange Center
4.8/51474 Reviews
Terracotta Army/Hua Qing Palace
The hotel is very big. At first, I used the shuttle bus to check in, thinking it was so inconvenient. Later, I found that Huaqingyuan was actually next to the building next door, and it only took one minute to walk through the side door. There are many pools, which are very comfortable. The locker rooms are very complete. It was very cold that day, and I felt comfortable after taking a bath. There is a subway station nearby, just a few hundred meters away. The price-performance ratio is also very high.

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Property Information for Tourists

Total Properties94
Number of Reviews35,639
Average Price (Weekdays)NZD 370
Average Price (Weekends)NZD 408