Surakarta Hostels

This my second stay in last 2 months, just havent got chance to wrote some review. We stay for 2 nights on each occasions, i bring my wife, 3 kids below 9 and my mom. We book executive room, which has small livinv room with couch. Good room size, clean, bright, comfy bed and couch (can accomodate for 1 adult to sleep), but Pillow is too hard so i ask for replacement. Bathroom was also clean and has nice ambience, aminity was okay. Check in and check out process was fast and efficient, staff was kind and attentive. Swimming pool size was good, no slides etc but its okay. I tried their room delivery bfast and buffet. Buffet serve various menu but taste wise is average. In room dining serve good portion and menu variety (i choose american breakfast). The only minus point is locations, surrounded by bus and train station in bit strander area so we need car to reach nearest restaurant or supermarket. But it should be not a problem if you brought car. To conclude everythung, we love our stay in this hotel and it become our favorite in Solo. We usually stayed in Alila but now we prefer Swisbel hotel.

For the first time that im felt very uncomfortable staying at the hotel. First, when you arrived at the hotel, there is no parking lot for all the hotel customer, security only give you direction to park beside the hotel but you should find the parking lot by yourself, and when you want to use your car which is located deep inside parking lot, the security too lazy to help you getting your car out. The bed sheet is stinky and full of dirt. The room service doesnt wait for you to get to the elevator, instead they are going first and you as the hotel customer have to wait another elevator to arrived. Ah, the lobby and almost every corridor of the hotel is too dim.

The hotel is clean and comfortable. Oldstyle hotel, but well maintained... Guests amenities were complete and in good condition. But the service from the front office seems too stiff and not flexible. I was just asking if possible to have late checkout at 12.30, but the answer was just ”CAN NOT!!! THE HOTEL IS FULL TODAY”, in an unfriendly voice. While it is Ramadan month, and i know the hotel is currently not busy at all. Well, despite of the frontliner stiffness, the hotel is still very recommended...