Havana Hostels

The hotel is in a good location, easy walking distance to all the sights and it’s very close to the iconic Hotel National de Cuba, which is a must see! The staff are amazing, especially the front of house/reception, the pool staff on the roof deck, and the ground floor bar staff who were all friendly and helpful. The breakfast was a good variety of local and continental options, buffet style with a range of drinks/juices. I used the gym and the pool, was a good experience. Taxi from the airport to hotel and return to the airport cost me £10 sterling each way, but of course the taxi guys do try to charge double that, so negotiate amicably and pay a fair price! I had a slightly scary experience on my final night at the hotel, when a strange man entered my room at 11.30pm! I had to chase him him and report him to reception downstairs. I was told he was the maintenance guy who accidentally went into my room. I was not given an apology by the manager nor offered any resolution, as I wasn’t able to sleep that night due to anxiety etc. Imagine if I had been a less able man, or even a female, I dread to think what could have and would have happened! The matter was reported to Trip.com who apologised but it should have been the hotel manager who spoke with me, and I felt disrespected that they still to date have not bothered to contact me! Overall, the hotel is nice, but it was just my end incident on the final night that messed up my experience.

I stayed in this hotel for 3 nights and I enjoy it very much. The room were cleaned and the cleanig lady even left us a note saying welcome to us, the food was good and also all the people from the hotel were very nice to everybody. I recomend this hotel and if I will come back to Havana I will definitelly stay here.

The hotel is located in the central area of ​​the old city. The appearance of the lobby and the breakfast service are all of a five-star standard. The rooms are large and spacious, and the guest house level. I really can't ask for too much. The fried lobster on the top floor is very fresh, and the night view is super beautiful. It is recommended to pay in pesos, as using US dollars is too confusing.

Good breakfast, good service, location of the hotel is by the sea, both sides can see the sea