Maceio Hostels

O hotel atendeu 100% da minha expectativa, pois eu procurava uma hotel ”pé na areia” em uma praia linda, limpa, pouco frequentada, com uma estrutura de lazer, bons restaurantes para recarregar minhas energias, descansar e me divertir. Este hotel tem tudo isso com ótima qualidade, funcionários muito prestativos e simpáticos, desde a portaria, recepção, limpeza, lazer (principalmente o entretenimento das piscinas). Como já conhecia muitas praias de Maceió, optei por ficar a maior parte dos dias no hotel aproveitando a infraestrutura e a linda praia de Jatiúca. Como não fica distante do centro de Maceió, foi muito fácil me descolar, quando preciso. Recomendo.

The hotel has good facilities, with day-to-day maintenance and comfortable rooms. The staff's constant concern about cleaning and other services in general, such as reception, recreation and service in bars and restaurants, is perceived. It deserves to emphasise the high quality of gastronomy - for me the strongest point of the establishment.

Staff was plain rude and aggressive. Same staff members deliberately made me feel uncomfortable every single day of my stay. Twin beds (two single beds) were ridiculously small (narrow) despite the huge size of the room which could easily accommodate four double beds. Staff never seems to clean the roof top swimming pool, as the water is just disgusting. I have found it particularly hypocrite taking so many Covid precautions at the breakfast room and then eveybody is coughing and spitting and cleaning their noses in the same tiny pool and nobody seems to care. They have built in a gigantic closet in the room but did not leave any cloth hangers. Housekeeping starts cleaning activities very early, and they make a lot of noise, don’t expect to sleep until late. There is no noise isolation. Literally constantly you will hear door-banging and furniture-dragging noises. Breakfast is OK but too many guests and way too much noise. Resuming: this hotel is NOT a good choice if you are looking to relax. Actually you may happen leave more nervous and tense than when you arrived.

I am shocked about the high rating of this hotel. Here are a couple items that made this a location i would not recommend: - minimal signage: Having arrived at 7 on a Wednesday it was difficult to determine where to eat and little direction was provided. There was limited signage to know where to go or what time things opened. - Towel exchange at front desk: this must be difficult to manage during the high season and the desk struggled to do this while also tending to other guests. This might be better served out by the pool area. - Tissue squares for the toilet use: I have traveled quite a few countries and understand that restroom offerings vary from place to place, however the incredibly thin single ply individual squares from the dispenser to be used by the toilet did not make for a comfortable experience. I did not see this duplicated at other establishments in the area. - Paper to charge to room: walking around with a paper while hanging out at a pool vacation was difficult. It would be great to see a process where either this paper is a card or it can be linked to your room to assist with charging when ordering by the pool. - Location not ideal: if staying if the vicinity I suggest going closer to Ponte Verde. It is walkable with a bustling array of locations to eat at, however if you are looking for a more calm affair and don’t mind taking a ride share for your meals then you will be fine. - the pool is great: the pool was the best part of the hotel. Well shaded, large enough and well maintained.

The hotel is very good. I would tell friends and other family members. And when I return to Maceió, I would certainly host there again.