The hotel ”have” parking, but is a partner and the value is not included in the hosting simulation, with an extra daily value to be paid to store the car at the time of check-in; The room was only 2 single beds because there was a mistake in the system when booking. They changed our room and the cleaning of the new room was not very satisfactory; we were calling the air conditioning and was not working, when we interphoned to the reception to notify the air, the phone was not working too. We had a whole day on the road, it was over 10 a.m. and we had a little child, we just took bath and went to bed, the next morning we notified the air and the reception staff sent the technician. We returned from the tour afternoon, and we were informed that the technician was preparing the air, but it was not working yet. We opened the air and saw a dirt crust, we returned to the reception to tell that, besides not working, it was completely dirty. There was room available to exchange and we spent the second night in heat. In short: we spent 4 nights in heat because the technician who said to clean the air, at least did not spent a pan in the air conditioned. In our 5ª night they managed to exchange us to a room that The new room was running with the air, the air was swallowing water into the room, and the room was flooded, the amazing floor was already all-smooth and broken, indicating that it was an old problem. We were tired of complaining, we were still, in the next 2 nights we had there We didn't leave before the hotel because the full value of the reservation had already been discounted on our card at the time of the reservation; and also because the staff were very well on our attention and did what they could to help us.
Excellent
6 Reviews