Travelers Reviews of Kien Giang Province Hotels

Luxury Hillside Apartment Phu Quoc
4.3/525 Reviews
1. Missing amenity: NOT all rooms have washing machine inside, even though it is clearly stated that this is included in the room amenities. The host/reception staff did NOT specify this information before OR after check in. Even if the machine is there, the host/reception staff does not provide any token amount of laundry detergent. So remember to “Bring your own detergent” 2. Vague communications: Questions emailed to the host via Trip.com are not always answered by the host (ie either no response at all or very late reply). Trip.com was helpful in advising me to email directly to the host (**************************) when the host failed to respond to some of my emails. However, it seems like the host does not check it’s own email box so I never get any response from that mailbox 3. Tedious check in process: There isn’t any clear information about the exact location of their office. Check in information is given ONLY via Chatting apps (eg Zalo, Kakao, Line or Whatsapp) at exactly the check in time, 2 pm (rooms are highly unlikely to be ready before that). I went directly to their physical office for assistance. Their office (with blue signage “Rosie”) is shabby and dubious-looking and totally incongruous with the given “Luxury Hillside Apartment” name). You MUST have mobile data roaming at that point to receive the room access code. The security guards based at each building’s beautiful reception floor have nothing to do with the rooms managed by this tiny “Rosie” office 4. Minimal staff: Cleaning staff hired by this Rosie agency seems unable to cope with the large number of room cleaning prior to guests’ check in. In the end, I think the limited manpower could only manage very basic, superficial cleaning of rooms. Ants seem to have built a colony in hidden crevices in some of the units as there’re always some crawling around the kitchenette/clothes-hanging cabinet every now and then 5. It’s a 50/50 chance of whether you are assigned a fairly new and really nice apartment or a worn-out one with some broken down/missing fixtures. You just have to risk it, in return for a stunning view of the fireworks (in rooms facing the Kiss Bridge) 6. The agency staff are okay and they do try to help. Unfortunately, I find them somewhat inexperienced and their services and expertise are a mismatch for this fine category of apartments. The Rosie agency staff have a tendency to give routine, generic answers when dealing with feedback and complaints. They probably can do well in operating guest houses or backpackers’ lodge where expectations from guests are much lower
TRAI BI DO HOMESTAY
3.1/516 Reviews
A simple hotel, with all the amenities, no questions about the hotel itself, the young man quickly resolved any issues that arose, the downside is the lack of any respect from the neighbors for other people's sleep, after 12 midnight there is a feeling that people do not know what sleep is, but on the contrary, just wake up
JM Boutique Hotel
4.5/550 Reviews
The hotel is located in a quiet area, next to the clean public beach, the sea is always calm unlike the west coast of the island. Great service, friendly and helpful staff, delicious breakfast. Rooms are same as in pictures on the website. I spent 5 lovely days here, would recommend this hotel to those who are looking for a quiet or romantic style of a holiday. Also great with kids as there are shallows to swim.
Herring Phu Quoc Hotel
4.3/528 Reviews
Long Beach
I am very happy with my stay at the hotel. I stayed in 304, the windows overlook the neighboring hotel, the room is quiet and clean. Everything is new. There is a swimming pool, the sea is within walking distance. The guy at the reception is very kind, polite, was always in touch on WhatsApp. He took me to the airport. I will come again. The price for such a room is low, I paid about 2400 rubles per night. The mattress is hard, I asked for a mattress pad or a blanket, they gave me one, it was comfortable to sleep. I recommend 👍🏻
Hai Hien Guesthouse
3.7/52 Reviews
The guest house is just beside the Night Market, 100 meter. Very convenient for everything! Eatting, shopping are just downstairs. If I go a little bit further towards the outside road, there is the sea, and the beach (for swimming). the famous Sea Shell hotel is there. The room is quite good for this price, with air con and fan and fridge. Room is clean, bed sheet and towels are clean as well. Though outside is the market, but the room is quiet at night. I think it is because my window is not at road side, it is in a opposite direction. This is a family run guest house. Clean. and nice peple. The boss is nice, and is happy to help. He can understand simple English. He helped me hire a motorbike to save money from an expensive taxi. Everything is good, just the room is not as big as I think. But it is big enough.
Hala Home
4.7/530 Reviews
This newly opened homestay is located in the sun sunset town in Phu Quoc which is worth it! It takes about 10 minutes to walk to the cable car station, the kiss of sea show and the night market, which is very convenient. The overall decoration style is novel and has no odor. The space is large and spacious enough, and it is not a problem to place a large piece of luggage. It is particularly worth mentioning that some rooms are also equipped with balconies to enjoy fireworks in the room. The bedding is clean and tidy, providing free toothbrush toothpaste towels and other necessities. Water and snacks are also provided for free every day. This service makes people feel warm and thoughtful.
Ngoc Trai Xanh Bungalow
4.4/5135 Reviews
Very Nice Hotel and very affordable! The room is big enough, it could be more clean tough (under the bed and in the bathroom) but the rest was just excellent! Everything is very nice maintained and the housekeeping service is working as well! It is quite far to the main parts of the island but if you like to use a scooter it quite and convenient! We definitely recommend this hotel!
CANARY BUNGALOW
4.6/539 Reviews
Long Beach
Clean and tidy, and we got three seperate beds~ Each room provided 2 umbrellas and a new bottle of water everyday. Also, the staff are very nice and helpful, and they can speak English~ Great location! 3min walk to the main street and you can find different restaurants/ pharmacy/ spa. The entrance of the accommodation is their restaurant (Tween's Kitchen), love their food and drinks! Recommend green mango salad, stir fried noodles, coconut coffee...etc.
Bungalow Mai Phuong Binh
4.5/57 Reviews
Long Beach
I had an amazing time in this hotel-bungalow. Such a good value for your money. Everything was perfect, from the cleanliness of the bungalows to the hospitality of our hosts. The staff is really doing a great job. Specially the girl at the reception desk with a beautiful smile. 😁 If you're coming to phuquoc don't miss this place. P.S. Thank you guys for everything. ♥️
Hoang Hon Hotel
4.8/57 Reviews
New hotel. Clean. Excellent and absolutely new inverter quiet air conditioner and LG TV. Plumbing works well, bed linen is clean. The balcony has a magnificent view. The administrator suggested me to watch the daily fireworks from the roof of the hotel. The administrator is very kind and attentive to guests. I recommend this hotel. Tickets for the cable car and much more can be purchased at the hotel. The price will be the same as through the ticket office at the entrance to the cable car.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.

Property Information for Tourists

Total Properties549
Number of Reviews627
Average Price (Weekdays)NZD 67
Average Price (Weekends)NZD 68