Hanoi Homestays

My husband and I were visiting Vietnam for our 20th anniversary celebration. I would agree with previous reviews about the spotlessness of the facilities and professionalism of the staff. Special thanks to Quan who helped us secure a cab on credit because we ran out of VND on the last day of our stay when no banks were open and every single ATM in the area was somehow “out of order”. He even ran over to the local convenience store to help my husband with the ATM (to no avail). Nam also helped us execute all our requests with incredible kindness. Lung added a personal touch by giving us insight on the tourism industry in Vietnam in general. One day at breakfast, the cook came to us and asked for feedback. This was after personally offering us cappuccinos and lattes from the kitchen. The buffet was fresh with a good selection of Asian and Western choices. All staff went out of their way to serve with a smile. When we sat in the lobby for hours waiting for our late night flight, Quan and Lung both offered us the continued use of their gym, pool, lounge, coffee station and even massage chairs. I would also agree with the comment about the lack of restaurants in the area that are well-equipped to serve tourists. We had some difficulty one night at a local restaurant that all the hotel staff mentioned was a “very good local restaurant”. I was very excited to mingle with the locals but quickly realized that I needed to curb my expectations. Without giving too much detail, I will only say that the area is still growing and adjusting to the needs of tourists. I have no doubt that the wonderful hospitality offered at Fraser will have a wide influence in the surrounding areas. I would suggest to management that Fraser Residence should develop partnerships with local restaurants so that visitors will feel more welcome eating in these existing establishments. Then providing visitors with a list of restaurant recommendations within walking distance would be very helpful. Food is a very important part of a vacation, and unfortunately, that was one point of challenge for us. Thank you to all the staff at Fraser for making our stay as pleasant as possible.

This great hostel is in a great location in the old quarter alongside a busy road. The staff are really good and the check in process is simple and easy. The 6 dorm bed was clean and comfortable and we got some great nights sleeps. There is a bed light, a free locker big enough to store huge backpacks, and a curtain for each bed for privacy. The bathrooms are clean, the showers are hot and powerful, and there is shampoo and shower gel available too. You are also given a free towel at check in. Wi-Fi is great, and there are some relaxing common areas which are great for reading and planning activities etc. Laundry is available at the hostel and they can turn it around in 24 hours (cheapest) or even quicker (pay more). Overall I would absolutely recommend staying here as this hostel really is brilliant.

I was amazed at the hotel. The room was beautiful and large, has a minibar, a nice tv and breakfast was served. The breakfast consisted of a normal Vietnamese breakfast including eggs, some sweets and fruits as well as, café, juices and water the hotel was very clean and the bathroom well stocked. The front desk was extraordinary. Very helpful in helping me find places to change money, including drawing me a map. I checked in for an extra night unaware my friends out of town had rented me a private car to drive me 150 kilometers north of Hanoi. I checked out thinking I had lost the money for the extra night. To my surprise they refunded me 3/4 of the price. The are is full of shops and restaurants, also within walking distance to attractions. I want to thank the front desk for their help. I will stay there upon my return south.

Booked the all female dorm. It was clean and has enough luggage space. The shower area is okay but limited space. The common area is good for working.

First of all this is my first time stayed in Hostels ever. I booked it because of the reviews abiu social activities etc. I haven't met anyone. In fact people were sitting with headphones on playing on the laptops. Not very social. Minus: Cleaning should be improved. It was dirty, the cleaner cleaned bathroom, but not the floor in the room, so heair was everywhere. They don't chamge bedsheets after previous customers as well. No place where to hang the towel, even there is a balcony. The room is much bigger on the photos. In fact it's smaller Plus: Good chef, friendly stuff. As I said it was my first and the last time in hostels ever. This bed coasts like a normal private room, but you feel uncomfortable with another 3 people, have to wait to visit a bathroom, listen to their snoring, coughing. So I canceled my other prepaid days and moved to another hotel where I can sleep and sh*t when I want.

The room is large but feels a bit old. I chose this because I wanted to use the bath dub, but it became water within 10 minutes every time I was hot. I couldn't help it, so I slept in a shallow bathtub and soaked it. The photo of the hotel had a washer / dryer, but in reality it was only a washing machine, and I couldn't dry it and had to dry indoors and pack the dry laundry. These two points are disappointing points. The river in front of you is the Dob River, and you shouldn't expect the landscape. The reception staff was friendly and friendly. . Kitchen supplies (kitchen detergent, sponge, cutting board, laundry detergent, no) Tableware is also minimal. I can't cook. So I was delivering at Ｇｒａｂ. There's a washlet.

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.The apartment offers car hire amenities to assist you in discovering your desired offerings in Hanoi. When arriving by car, take advantage of the apartment's convenient on-site parking facilities.The apartment offers reception assistance, including luggage storage, to ensure guest satisfaction. Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity.The apartment also features a fireplace, providing a cozy ambience during cool evenings. Whether you're here for an extended stay or simply require fresh garments, the apartment ensures your cherished travel attire remains spotless and accessible with the convenience of laundry service located on the premises.The apartment's daily housekeeping ensures an excellent option for your stay.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure your satisfaction, certain rooms in the apartment come fitted with air conditioning for a more pleasant stay.Rest assured, quenching your thirst is not a concern with a refrigerator available in select accommodations. Understanding the significance of bathroom facilities in enhancing visitor contentment, apartment offers a hair dryer, toiletries and towels within a few chosen chambers. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Visitors wishing to create their personal culinary delights will appreciate the on-site shared kitchen provided at this establishment.

The apartments are well situated to explore old quarter, train street and hoa lo prison (all of which we recommend visiting!). It is clean and comfortable and the staff could not be more helpful. We stayed here multiple times while travelling around north Vietnam and had several late check in times and one accidental double booking (which the staff quickly sorted for us for no charge). A great place to make your base in Hanoi!

The first time I checked in, it just happened to be selected, but I went to Hanoi for three business trips and all lived in the same room type. There is a kitchen for simple cooking, and the equipment is complete, but you must bring your own firewood, rice, oil and salt. Nearby is LOTTE CENTER, there is a big supermarket to buy fresh food. To be honest, because there are many embassies nearby, there are many high-end restaurants and cheap local food, but I like to simply order breakfast and dinner by myself. It is very convenient. Because I often travel on business, I don’t have much to eat out. Great freshness, simple cooking is also good. Although it can be simple, on a recent business trip, I went to LOTTE MARK to buy ingredients and made a seafood noodle and fried chicken steak. I asked Vietnamese friends to taste it. Everyone had the bottom of the pot. Do you think it would bring the feelings of Vietnamese friends closer. Is going to the restaurant really?

The expectation of Hanoi trip was very low, but this hotel surprised us. Five of us with two children, three bedrooms and two living rooms are just right. I wanted to live in Lotte, but I didn't have a three-bedroom house. I found it here. The price is much higher. The decoration of the hotel is simple and not new, but it is cleaned and fully equipped. There is a bathroom in the master room. Although the two small rooms share the same bathroom, it is very convenient. Just open the door. The children occupied the living room and had a great time, while the adults were drinking and chatting in the dining room. The hotel's service is warm and thoughtful, the front desk is very good at English, and there is an underground parking lot. However, Ctrip's information is wrong, showing that there is an indoor swimming pool, but in fact there is no. The front desk said that there is a public swimming pool with a fee for two minutes walk.