Surprise Homestays

I really enjoyed the bed and pillows in my room. The sheets were soft and the pillows were fluffy and very comfortable. This is an older hotel. The bathroom was very small and had no handles in the shower for those of us getting a little older. The front desk personnel were polite and all employees were friendly. There was no regular breakfast due to the virus. You got a paper bag with a frozen breakfast burrito and a granola bar. There was supposed to be a choice of fruit but the only thing available was some bruised bananas. I did not check out the indoor pool or other amenities. There is an elevator and that is helpful. The room was quiet. I gave it three stars. I would not stay here again, but if you are looking for a comfortable bed and a quiet room for the night, this might be the place for you!

At Residence Inn we have perfected the extended stay experience by combining all of the comforts of home with our passion for making every guest feel welcome. Our spacious and luxurious suites offer separate living and sleeping areas, plenty of space for relaxing, entertaining or meeting with colleagues. Many of our amenities are offered with your budget in mind including a fully equipped kitchen with all appliances and cookware and a complimentary full hot breakfast. If you are traveling for business or are here on a government project we are conveniently located only 10 minutes from Luke Air Force Base, Banner Health, Ford and Toyota Proving Grounds. Coming on a family getaway, catch a game at the Surprise Stadium home of the Texas Rangers and Kansas City Royals or hit some balls at the Surprise Tennis Campus located right across the street. Whether traveling on business or pleasure, our friendly and proficient staff welcomes you.

I was so disappointed with my stay. The lady at the desk was nice so I was hoping for a good stay. Right away we had to call the front desk because the tv wouldn’t work. Once working it wasn’t great because it was very difficult to get channels to change. I was also unable to connect my phone to the Wi-Fi. The bathroom tile had cracks and a missing tile. The toilet paper was very very thin. Although it was nice to have a front room, it was dark and sparsely furnished. There was work being done in the room that served breakfast (things happen) but the alternative was a grab and go bag from the front desk. I expected a tad more with the stay.

We stayed in room 202, which is a 1 bedroom suite. The rooms appeared to be clean and tidy, but when we opened the door and walked in we were immediately smacked in the face by the overwhelmingly strong smell of urine. It wasn't pet urine. It smelled very strongly of fresh human pee. It was like they peed all over the room, or maybe even into the air conditioner vent. It is absolutely HORRENDOUS. The hallways, hotel lobby, dining area, etc all smell completely normal and look to be clean. But the fact that they put us in this room knowing about this disgusting pee smell (there's no way the cleaning staff doesn't know, unless they have no sense of smell) just burns me. I will be avoiding all Best Westerns in the future because of this horrific experience. This room should NOT be used by a customer until the source of the urine smell is found, removed, and replaced. I would suggest that the hotel use a ozone machine after the source is found and removed to ensure the odor is completely gone. There is no amount of money that Best Western could pay me to ever stay here again. So disgusting. I think they should change their name to Best West-urine If you doubt my experience, please feel free to rent room 202 to see (or smell) for yourself. Be prepared to take a shower in Clorox after you leave though...

The Hampton Inn & Suites Phoenix-Surprise hotel is just 25 miles northwest of downtown Phoenix on Grand Avenue/US 60 in bustling Surprise, Arizona. Enjoy our 100 comfortable guestrooms or spacious studio suites with refrigerators, microwaves, coffeemaker, complimentary wireless high-speed-internet, cable TV and work area.The Hampton Inn & Suites in Surprise, Arizona features hotel amenities which include our complimentary On the House breakfast with hot items daily, complimentary local phone calls, heated pool, fitness room and business center. Also available are laundry/valet services, guest laundromat and meeting/banquet facilities for up to 150 people. Audio/visual equipment is available for a nominal fee.Whether traveling to Arizona for business or pleasure, our Hampton Inn & Suites hotel guests enjoy our convenient location to Del E. Webb Memorial Hospital, Sun Health Facilities, Sun City West, Surprise Recreation Campus and Stadium (which is the spring training facility for the Texas Rangers and Kansas City Royals), Lake Pleasant and many area golf courses. We are also a short drive from:Volvo-FordDaimler-ChryslerToyota Technical Proving GroundsArrowhead MallPhoenix International RacewayPeoria Sports Complex (which is the spring training facility for the Seattle Mariners and San Diego Padres)Glendale Arena (Phoenix Coyotes Hockey and Arizona Sting Lacrosse)The new Cardinals Stadium scheduled to open in 2006.We love having you here at the Hampton Inn & Suites Phoenix-Surprise hotel in Arizona!

Located in Surprise (Surprise Original Townsite), Windmill Suites Surprise, Ascend Hotel Collection is within a 10-minute drive of Surprise Stadium and Uptown Alley. This hotel is 6.3 mi (10.2 km) from Peoria Sports Complex and 6.5 mi (10.5 km) from Arizona Broadway Theatre.Don't miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.Take advantage of the hotel's room service. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.Featured amenities include a business center, express check-in, and express check-out. Planning an event in Surprise? This hotel has 2906 square feet (270 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 126 individually furnished guestrooms, featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.