Posted on Apr 19, 2026
Guest User
The beds were super comfortable and the room was clean we had a very average view for almost $1000 aud a night the singer was amazing who sang out near the pool and the sunsets are just incredible ,
The service I must say was disappointing , no real care and not friendly unfortunately , no extras no check in our stay to see how it was going , had to ask for our room to be serviced too .
I had many tries at booking direct with the Hilton and opted to use trip.com because one it was cheaper than the Hilton website and 2 it was easy and efficient
The Hilton honours said they would price match and give 25 percent off if you found a cheaper deal which I did they then said they would not honour the guarantee because you pay direct with trip.com and you don't with them ?? Didn't really make sense to me
Anyway we enjoyed our stay the pool was amazing , but the service and care for their customers to me is not their priority .
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Price per night from:SAR 1,583
Posted on Sep 28, 2025
Guest User
They charge for EVERYTHING. They even put a tip on my card for themselves without asking me. When asked, the restaurant lady apologized and asked for refund the money back to me. The ladies at the front desk are very aggressive especially the one without hair line. She was very very aggressive. She has no business working the front desk.
I paid for dinner show with buffet but they sat me behind the pillars and I couldn’t even see the show. When I complained, they told me that the people upfront had made their reservation way in advance than me. Towards the end of the show, the moved me to another table by which it was already too late as the show was almost ending. The young man at the front desk was very welcoming. I truly disliked the service at this resort.
The Paris lady at the spa was extremely nice and pleasant. The ladies at the boutique were a bit kind. Overall, it would have been a nice stay if they had taken the time to make my stay a bit nice. Do not go here if you are a black American. The women are aggressive towards us for no reason. That’s my observation.
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Price per night from:SAR 1,182
Posted on Mar 31, 2019
雪熙
The stay was very comfortable, the staff was very welcoming, and not far from the city, the breakfast was rich. It is also convenient to the surrounding attractions and the hotel can also park for free. It's relatively clean.
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Price per night from:SAR 1,335
Posted on Feb 29, 2024|Classic King Room With Ocean View
Guest User
The hotel is really old, probably from the 1990s; especially the bathroom, the toilet breaks down as soon as you press it.
The hotel is not big and there is not much to do. When I went there, there were no projects on the shore because of the wind. I booked a tour around the island, but many places were closed due to strong winds. The strange thing is that it is understandable that outdoor places are closed, but why are museums also closed?
Hotel breakfast and dinner were average
If you want to stay on the main island, it is not as good as Hilton in terms of cost performance.
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Price per night from:SAR 1,509
Posted on Mar 23, 2024|King Bungalow Garden With Private Pool
Guest UserDefinitely opt for the overwater bungalows. The beach bungalows with private pools were a little worn down. The main pool was closed due to renovations and it was not supposed to be. The renovations were supposed to have been completed before our stay. That was a bummer and all they did was give us a $50 credit.
The lagoon and house reef is spectacular and so full of fish. All not motorized activities including kayaking and SUP are included. Very good buffet breakfast. The service was 3 star definitely not 5 star service. An absolutely fantastic location and go to happy hour for sunset.
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Price per night from:SAR 1,977
Posted on Apr 20, 2026
Mariia_lomonosova
Hotel in a stunning location, a lot of cafes and restaurants nearby. You can walk
Beautiful light rooms. Fresh repair .
I liked dinner in the restaurant, I recommend to look.
Very friendly and responsive staff helped book a tour - a walk through the lagoon. The price is even more profitable than the agencies we passed.
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Price per night from:SAR 1,995
Posted on Oct 1, 2025
Guest User
It is such amazing hotel. We will come back with our family in the future. Everyone there are so nice and polite and all services are great. We will recommend to anyone.
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Price per night from:SAR 14,034
Posted on Jun 5, 2026
Guest User
The room is clean and the surrounding environment is average
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Price per night from:SAR 868