The room is small, and it was still small after upgrading for an additional fee. The front desk was very helpful, and it was convenient to go out. The downstairs is connected to the mall. The SPA environment is poor, the SPA service attitude is not good, and the quality of the massage oil is not good. Because of the poor service attitude and the poor massage oil, I didn't expect it and didn't want to spend money to suffer. The Japanese dining environment is good, mainly because we booked a tatami seat, and the rigid consumption is about 450 US dollars. The three of us ate for one night and only ate about 300 US dollars. No matter what, we couldn't afford 450 US dollars. As a result, when paying the bill, we had to pay 450 US dollars, and then we were allowed to take it away. This is the first time I have encountered such a ”hard” management method of an international five-star hotel. It's just one seat, and the business is average. There are not many people. We didn't sit in that seat, so it was probably empty.
Pros:
- Good location close to the city center.
- Quite modern architecture and interior.
- Not bad breakfast.
Cons:
- Our rooms were not ready when we arrived around 18:00. At our request, we received welcome drinks as compensation.
- Although we asked for two rooms on the side of the hotel opposite the road, one of our rooms still faced the road.
- Even with the windows closed, the road could be heard at night (7th floor). This worsened our sleep.
- Two types of pillows. One of the pillows was really uncomfortable.
- The air conditioners in both rooms did not work, the remote displays showed an error.
- Quite weak water pressure in the showers.
- The girl at the reception could not give us any documents when we checked out.
As a result, the hotel, in our opinion, does not correspond to the level of 5 stars. Its level is 4 stars.
It's around the 400-500 range in China.
The breakfast was good, though.
The refrigerator in the room kept turning on every 20 minutes, which was annoying.
In short, these 13 hotels in China were horrible compared to the one in China.
After enjoying the fun of swimming here, I also received a professional massage service. The store has all the facilities such as hairdressing, dining and bar, and the environment is elegant and charming. The rooms are clean and tidy, making people feel warm and comfortable. (≧▽≦)/~┴┴
Best hotel in Bishkek. If you’d wish to have a nice and quiet weekend, definitely choose Hyatt! We enjoyed spa, great service room and the vibe of the hotel. Also, I would like to highlight receptionist Dastan and Ruslan for making our stay easier and more comfortable. If we needed anything, they were delighted to help in any situation! 100% recommendation!!!
не понравился отель, вид что в одну сторону что в другую никакую, рядом с отелем стоит генератор дизельный, который гудит ночью и мешает спать, номера старые! завтра плохой - есть нечего, бассейн маленький - разочарован
A fantastic hotel, conveniently located next to a Chinese shopping mall! The environment is clean and hygienic, the rooms are spacious, the beds are room-wide, and the signage in the rooms is comprehensive, with Chinese, English, and Russian language options. Communication at the front desk is also very convenient, with translators available. It's very friendly to Chinese people abroad. The hotel seems to be newly opened, as the rooms and facilities are very new, including a smart toilet and a TV with screen mirroring capabilities, making it very comfortable!
The front desk staff spoke excellent English, which is not common in Kyrgyzstan. The room was also quite large, though a little dimly lit. While the facilities weren't new, they were well-maintained, and the bedding was very comfortable. The breakfast was also quite good, with delicious flavors and the coffee being homemade.
A little bit outdated in terms of look but the rooms are nice and fine, very spacious. Service is not bad. Right in the city center and close to a few key attractions eg victory monument
nice place nice view and i will book again when i will visit again
Very Good
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8.8/10
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9.2/10
Great
__M1385979****The room is small, and it was still small after upgrading for an additional fee. The front desk was very helpful, and it was convenient to go out. The downstairs is connected to the mall. The SPA environment is poor, the SPA service attitude is not good, and the quality of the massage oil is not good. Because of the poor service attitude and the poor massage oil, I didn't expect it and didn't want to spend money to suffer. The Japanese dining environment is good, mainly because we booked a tatami seat, and the rigid consumption is about 450 US dollars. The three of us ate for one night and only ate about 300 US dollars. No matter what, we couldn't afford 450 US dollars. As a result, when paying the bill, we had to pay 450 US dollars, and then we were allowed to take it away. This is the first time I have encountered such a ”hard” management method of an international five-star hotel. It's just one seat, and the business is average. There are not many people. We didn't sit in that seat, so it was probably empty.
GGuest UserPros:
- Good location close to the city center.
- Quite modern architecture and interior.
- Not bad breakfast.
Cons:
- Our rooms were not ready when we arrived around 18:00. At our request, we received welcome drinks as compensation.
- Although we asked for two rooms on the side of the hotel opposite the road, one of our rooms still faced the road.
- Even with the windows closed, the road could be heard at night (7th floor). This worsened our sleep.
- Two types of pillows. One of the pillows was really uncomfortable.
- The air conditioners in both rooms did not work, the remote displays showed an error.
- Quite weak water pressure in the showers.
- The girl at the reception could not give us any documents when we checked out.
As a result, the hotel, in our opinion, does not correspond to the level of 5 stars. Its level is 4 stars.
MM443941****A fantastic hotel, conveniently located next to a Chinese shopping mall! The environment is clean and hygienic, the rooms are spacious, the beds are room-wide, and the signage in the rooms is comprehensive, with Chinese, English, and Russian language options. Communication at the front desk is also very convenient, with translators available. It's very friendly to Chinese people abroad. The hotel seems to be newly opened, as the rooms and facilities are very new, including a smart toilet and a TV with screen mirroring capabilities, making it very comfortable!
ZZhangzongshanggongAfter enjoying the fun of swimming here, I also received a professional massage service. The store has all the facilities such as hairdressing, dining and bar, and the environment is elegant and charming. The rooms are clean and tidy, making people feel warm and comfortable. (≧▽≦)/~┴┴
GGuest UserThe front desk staff spoke excellent English, which is not common in Kyrgyzstan. The room was also quite large, though a little dimly lit. While the facilities weren't new, they were well-maintained, and the bedding was very comfortable. The breakfast was also quite good, with delicious flavors and the coffee being homemade.
GGuest UserNot a bad hotel, comfortable and spacious rooms, the room has everything you need. Some rooms have been cosmetically renovated. The number of rooms is small. We didn't take breakfast, so I can't say anything. There are a lot of places near the hotel where you can eat tasty and varied food. WiFi is very weak...
Value for money👌
GGuest UserBest hotel in Bishkek. If you’d wish to have a nice and quiet weekend, definitely choose Hyatt! We enjoyed spa, great service room and the vibe of the hotel. Also, I would like to highlight receptionist Dastan and Ruslan for making our stay easier and more comfortable. If we needed anything, they were delighted to help in any situation! 100% recommendation!!!
MMishawangThe room is clean and hygienic, mountain view room, beautiful scenery, the room price is a little expensive, there is a horse and chicken at your own expense, free swimming pool, swimming trunks are required
GGuest UserIt's around the 400-500 range in China.
The breakfast was good, though.
The refrigerator in the room kept turning on every 20 minutes, which was annoying.
In short, these 13 hotels in China were horrible compared to the one in China.
AAlmaty AppleA little bit outdated in terms of look but the rooms are nice and fine, very spacious. Service is not bad. Right in the city center and close to a few key attractions eg victory monument
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