Travelers Reviews of Okinawa Prefecture Hotels

Grand Mercure Okinawa Cape Zanpa Resort
8.9/5167 Reviews
Very enjoyable stay during the colder month in Okinawa although we could not really make use of the swimming facility outside the hotel due to this season. But the overall experience was very pleasant with the free mini bar my kid enjoyed every evening. The breakfast buffet was delicious with many choices. We stayed on an upper floor which was quiet. The extra money is well spent. The room had enough space for 3 beds. I may come in Autumn again and will definitely consider booking this hotel again.
Hotel Resol Trinity Naha
9.1/5456 Reviews
Naha City Centre
I recently stayed at Hotel Resol Trinity Naha in Okinawa, and it was a truly enjoyable experience. The staff were incredibly friendly and attentive, always ready to assist with any questions or requests. Their warm hospitality made the stay even more memorable. One highlight was onsen. The onsen was exceptional and added to the overall experience. I would highly recommend to anyone visiting Okinawa, whether for business or leisure. I hope to return again in the future!
Hotel Aqua Citta Naha
8.9/5819 Reviews
Naha City Centre
Conveniently located close to the red light district and walking streets. Just a short drive to the airport and Itoman area. If you are driving anything but a K-Car , you will find it difficult to find a parking spot nearby. It doesn’t help when anything taller than a Mazda CX-30 doesn’t fit inside the hotel parking lot. So if you’re on a road trip and need to stay around this hotel, choose your car carefully. For a Japanese hotel, the customer service is definitely lacklustre. I’m happy with self check in, but when the machine doesn’t work it’s not very welcoming when the disgruntled staff are don’t feel happy to help. The swimming pool looks amazing , but in both mornings I was there, they opened the door 15mins late. If you like a morning swim and expect a pool to be open at 7am before heading out, this is not the place for you.
The Moon Beach Museum Resort
9/5186 Reviews
The hotel decoration is a little old, but it is very clean and gives people a very comfortable feeling! The public facilities are comparable to 5 stars, and the restaurant, swimming pool, beach, and rest area are all great; the hotel has a particularly strong natural atmosphere, and the dense vegetation is the result of years of maintenance; there are two indoor and outdoor swimming pools in the hotel, and the white sand beach has fine sand. The only ”regret” is that it has been calm and there are no waves these days. It is worth mentioning that the breakfast included in the hotel can be replaced with a buffet lunch, and snow crabs can be eaten to your heart's content. Children under 5 years old are free, and you can directly use the ”meal ticket” to eat in the morning or at noon. In terms of transportation, the airport's LIM-C or LIM-CD can reach the hotel entrance, which is convenient for back and forth, and you need to buy a ticket. As for the shortcomings mentioned in some reviews, such as the curtains not blocking light, low water pressure, etc., the problems do exist but are acceptable. I wake up naturally at 8 am Japan time and 7 am Beijing time every day. The only thing worth noting is that the air conditioning in the room is very cold, and those who are afraid of cold need to pay attention. One of the very good experiences so far is worth writing so many words!
Hotel Nikko Alivila
9.2/5240 Reviews
Large hotel with spacious rooms, though a bit dated but clean and well maintained. Nice beach and great sea views from the rooms. But there are many limitations, especially for foreign tourists and those without a car. First of all, this place is rather remote, though not very far from Naha city but getting there will take about 2 hours on the Airport Hotel limousine bus , fare is ¥1430 per person, and there are not many services per day, if you miss the bus, you have to walk 30 minutes to Yomitan village to take the public bus, which takes more than 2 hours to Naha, or pay through your nose with taxi which costs more than ¥12,000. Almost none of the staff are able to converse in English effectively, reception staff will need to translate with an I pad and show the translation to customers. Being a large international resort hotel , they are extremely strict with the check in time, our limo bus arrived at about 1.30pm , when we asked to be checked in ,the reception staff said ok, but she told me ”early in 3000”, which I couldn't understand initially, she later showed me on her I pad , which displayed ” early check in fee ¥3000 for 1 hour”, there is no way to get a check in on arrival without paying a fee if you arrive early, even when the rooms are ready- which is unthinkable for anywhere else in the world ! It appeared that all guests arriving early decided to wait in the lobby till 3pm. Guests were not even offered any welcome drink, which was unthinkable for a resort hotel. Each room here cost more than ¥30,000 per night . Many other cons , which are rather unacceptable for foreign tourists- All the TV channels are in Japanese. Rather far away from any eating places , and not many choices. In rooms - the aircond cannot be set lower than 22 degree C , there is no shower cap and spoon provided.
Mercure Okinawa Naha
9.3/5651 Reviews
Naha City Centre
Very good location 5 stops via monorail from and to airport. Good location with family mart, 7-11 & Donki near by. Rooms are clean, hotel amenities are great! Very friendly staffs with good services. The room is just nice for my daughter, me & my wife.
Lequ Okinawa Chatan Spa & Resort
9.4/5599 Reviews
If I had the chance to choose again, I would definitely not select LEQU. The reason is that I experienced unfriendly treatment during check-in on December 20. While the female staff member at the front desk was very beautiful, her attitude was truly disappointing. 1️⃣ Our car was parked outside, so I asked if we could unload our luggage first. However, she firmly insisted that I complete the check-in process beforehand. 2️⃣ Regarding the parking lot, although it was located right next to the hotel, she handed us a confusing map. Since I couldn’t understand it, I asked her again for verbal directions. Her reluctant and unclear explanation only left me more confused. Wouldn’t it have been simpler to just say, “The parking lot is next door”? 3️⃣ Throughout the entire interaction, she maintained a sour expression. Did I do something wrong to deserve such an attitude? A bit of professionalism would have gone a long way. I have visited Okinawa many times, but this was the first time I encountered such unkind and unpleasant service. I always thought Japanese people were incredibly friendly, so this experience was genuinely shocking. I am also very disappointed in this hotel overall. It’s evident that staff training is severely lacking. Update: When we were checking out and about to leave with our car, we were informed that we needed to pay ¥10,000 for parking. We returned the car to the parking lot and went back to the hotel to clarify, only to find out that we didn’t need to pay at all. Why didn’t the front desk staff inform us of this during check-in? This oversight caused us unnecessary trouble, as we had to go back to the parking lot to deactivate the card. The entire experience was truly frustrating and disappointing.
Hyatt Regency Seragaki Island Okinawa
9.3/5271 Reviews
Amazing resort hotel. I stayed there for three nights and i am so glad that I have chosen it for my first time visit to Okinawa. I really love the swimming pool and the private beach of the hotel. Their infinity pool even is filled with sea water! Breakfast is also awesome. I like the great amount of vegetables options. I hope they can offer more variety of protein such as chicken dish. There is no freshly made juice which is also a letdown. The room is perfect in all areas. Bedding super comfortable and the air con is quiet. I think the ventilation of the bathroom is the only issue.
Music Hotel Koza by Coldio Premium
8.5/5111 Reviews
Automatic check-in process can be challenging and limiting factors to other services, such as luggage deposit. Amenities, including umbrellas, can be an additional value. Great that the microwave is provided.
Almont Hotel Naha Omoromachi
8.9/5236 Reviews
Naha City Centre
Feel like this room is smaller than general Japan’s hotel rooms. You can’t really open a luggage larger than 24inches unless your luggage are those front opening ones. I am travelling solo with a 20inches lugg so it’s fine for me but there is not much space for me to put my souvenirs(don’t wanna put them on the floor). If you got more than 1 large luggage and plan to buy lots of souvenirs, then you need to consider booking a larger room or other hotels. However, the bed was larger than it was shown in the pics. There is no wardrobe, you could hang your clothes on the rack. Room lowest temperature is 20 degrees so sometimes I still feel hot. Also, the other drawback is the fridge isn’t cold at all. Feels like room temperature so better not to put food inside!! Front desk can’t really speak English but they tried their best to help with everything so 10/10 for service! Please be aware that there is a machine on each floor that looks like coin exchange but it’s for VOD. I admit it’s my fault that I didn’t read the sign. However, front desk refunded after I explained the issue. Forgot my room key & gave me a new one without any charges. Service was better than many luxurious hotels👍🏻 Around 6 minutes walk to monorail and DFS mall. Hotel is very easy to find. Main place mall is just opposite the hotel, a few convenience stores nearby. Less than 10 minutes walk to local tour pick up spot. Didn’t try the hot spring and buffet breakfast but there are many restaurants in Main place mall. The neighbourhood is quiet and not as crowded as International Street.

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Property Information for Tourists

Total Properties745
Number of Reviews44,335
Average Price (Weekdays)NZD 479
Average Price (Weekends)NZD 529