Travelers Reviews of Niigata Prefecture Hotels

Naeba Prince Hotel
4.2/5324 Reviews
Ski in ski out. Have hourly shuttle to and from train station, but you need to find way to book, can be full. Can get very crowd for ski rental during peak.
Yukinohana
4.7/5165 Reviews
1. There’s pickup and dropoff for Echigo stn  2. No shoes allowed beyond the hotel entrance 3. Front desk have a local Japanese staff that can speak English. Pretend to be nice not. Anything else , he will tell you don’t know. Go find yourself. Besides selling tickets that he will earn money. You’ll get no information from him 4. 1st day check-in, my in room hot spring tub is slimy n dirty stained wil algae. I scrub a lot out and took video. Same Japanese man came and nothing. Till I show him the algae I’ve scrub and the video, he kept quiet. Housekeeping do scrub off within 30mins 5. Breakfast is same everyday 6. Dinner, slight changes but still 99% same. 7. Child meal is hopeless.  Stayed for 5nights, same meals daily.  8. Want to bring a cake to dinner to celebrate my Daughters Birthday, we were forbidden to do so. Nothing besides what they bring to you.  9. Onsen was good 10. Basic ice cream treats.  11. Simple ramen in the evening Hotel is too rigid. It’s really expensive during our visits. The rules at dining and the same meals daily, it’s unbearable. Kids have nothing much to eat For the price, I’ll not stay in this rigid property. Many other Ryokan resort for lesser price and better options. It’s not ski in ski out and yet price are too high.
Yuzawa Grand Hotel
4.6/540 Reviews
This is our 3rd week of 4 weeks exploring Japan and so far Yuzawa Grand is the best Ryokan Onsen experience we have had. We could have spent several days there it was sublime. We arrived in the morning and the staff were extremely welcoming, helpful and knowledgeable. We had been told by the tourist centre at the train station that the gondola wasn’t operational for 3 days; however the Yuzawa Receptionist assured us that it was operating and showed us that they were even able to sell us tickets at a discount. She gave us a map and bus timetable, showing us where everything was. They stored our backpacks for us and off we went exploring and had a marvellous time. We soaked our feet in the foot baths while having a treat before catching the bus to the mountains. We came back to our gorgeous room which had a coffee pod machine in it. Was so nice having a coffee in the morning looking out the window. We enjoyed relaxing in the beautiful Onsens before dinner. The buffet at both dinner and breakfast was incredible, everything so beautifully presented and incredibly delicious. Highly recommend this gorgeous hotel. The staff are fantastic and the ambiance very peaceful.
Toyoko Inn Joetsu Myoko Eki Nishi Guchi
4.6/549 Reviews
Travelling with my mom. Had a brilliant stay even though there were super strong winds on that night. There was perfectly delicious restaurants nearby, only 2mins away was ootoya- excellent food and service. The man who was running the hotel reception was so kind and friendly and went to extraordinary lengths to help us with our luggage and shipping to our next hotel. The breakfast was also yummy, simple flavors but wonderfully traditional japanese fare. My mom has some mobility issues too, so we were glad to see the relatively spacious room and wider than normal bath tub. 100% recommended! One small issue with trip, not the hotel, I would have appreciated a more obvious flag out that the payment made online was a DEPOSIT. The man was quite flustered when I said I paid online already because you have to pay again when you get there then get a refund from trip after checking out. Please be aware of this when you book! But it was my oversight - although trip PLEASE emphasise these things a little more!
Hotel Okura Niigata
4.4/577 Reviews
We recently stayed at Hotel Okura in Niigata and had a wonderful experience. The hotel is beautifully situated overlooking the Shinano River, providing stunning views, especially during sunset. The location is very convenient, with easy access to the JR Niigata Train Station and Niigata Airport, making it a great base for exploring the area. The rooms were clean, spacious, and well-equipped with all the necessary amenities. We particularly enjoyed the variety of dining options available at the hotel, including a French restaurant and a Japanese restaurant. The staff were friendly and helpful, ensuring that our stay was comfortable and enjoyable. We appreciated their attentiveness and willingness to assist with any requests we had. Overall, Hotel Okura Niigata offers a perfect blend of comfort, convenience, and excellent service. We highly recommend it to anyone visiting Niigata.
Shosenkaku Kagetsu
4.8/583 Reviews
Friendly & Accommodating Staff. Welcome us from the JR train station and handled our luggage and send the luggage to the room direct. Very helpful as they helped us to liaise with Gala resort to get back our lost bag left in the free shuttle by calling and communicating from A to Z. Clean & Efficient. The Impeccable Service. We had a Pleasant Stay. Excellent Service. Bedding very comfortable. An enjoyable and Comfortable Stay.
Hotel Mumon
4.3/51 Reviews
Hotel has good heating so perfect for winter stay. Nice fireplace area and nice holding area before stepping out into the cold. The hotel is down a hill from the main thoroughfare. A bit slippery downhill when it becomes icy. Run like a hotel so maybe a bit cold compared to a bed and breakfast. Onsen bath seems a bit dirty with things floating in there compared to other hotels we stayed at. We needed to move to another hotel which is 2km away and the guy offered to drive us there for 2000 yen! Just 1 luggage each and no skis. So on the whole just cold. Breakfast was 1000 yen seemed simple so we skipped and opted to eat in town instead. Probably won't stay there again.
Niigata Daiichi Hotel
4.2/5135 Reviews
The location is very good, less than 3 minutes from Niigata Station. There are many restaurants, bars, and sushi restaurants nearby. The hotel room is very comfortable and the large sofa is great for single rooms. However, the air conditioning is central, so the temperature cannot be adjusted and the room was very cold, so my body got cold. The large public bath is small but satisfactory, but it would be great if there was a sauna. There is a manga cafe on the 3rd floor. I did not eat the hotel breakfast, but it seems to have a very good reputation, so if you have an appetite in the morning, why not go? There is a Lawson convenience store directly connected to the hotel, so there is no problem.
Sado Resort Hotel Azuma
4.2/524 Reviews
We stayed in a shiny new room after renovation. The newly renovated room we stayed in was not ready for a bathtub, so we only had a shower in the room. They were kind enough to offer us the outdoor bath, which is usually paid for, for free, so we went to the outdoor bath ♨️ However, the building for the paid outdoor bath was about 100 meters away from the hotel itself, and the system involved moving around outside without a roof in room slippers and a yukata. It was a blizzard outside that day, and the snow was sticky under our feet... It was dark outside, and we were given a small lantern, so we walked in the dark, into the snow. On the way to the outdoor bath in the rain... my slippers suddenly got stuck in the cold mud and both my feet were soaked 😱 cold 🥶 The outdoor bath itself was a beautifully constructed bath ♨️ built in a separate location, with a spectacular view below, but on the way back, of course, both my room slippers and feet got stuck in the cold, snow-covered mud and sand, and they were squishy, ​​squishy, ​​icy 🥶 and rattling :(;゙゚'ω゚'): I immediately went into the large public bath in the main hotel building to warm up my cold body again. I think it's a building built 100 meters away from the main hotel building, with the outdoor bath as the priority, with a view in mind, so I felt it would be more valuable to make it possible to move there safely and comfortably. For example, renting out rain boots on rainy or snowy days... installing footlights to guide the way to the open-air bath♨️ building... I think information about the special open-air bath♨️ (for a fee) is a must. It's a real shame considering it's such a great facility.
Naspa New Otani
4.5/5130 Reviews
Hotel room was good and massive,facilities are abundant as well. The onsen is super spacious and it's thru the night. Food selection are quite a few but do try to get to Eki for more selections... Just take note of the last shuttle bus back to hotel. In all the stay was good, just need to take note that this hotel is only allow SKI in / SKI out... But NOT SNOWBOARDING.... That you have to take shuttle bus to other resort location thru its skiing shuttle bus services...

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Property Information for Tourists

Total Properties224
Number of Reviews4,313
Average Price (Weekdays)NZD 388
Average Price (Weekends)NZD 430