Posted on Feb 15, 2026|Main Building Standard Twin Room
StaliciousWe had a pleasant stay in general. However, room ceaning service needs to be improved. Our group of people have a few bad experiences.
1) after returning to room after the day, there was a used mask left in the bathroom. There’s also a day without providing onsen towels and we had to bring over the mid size ones
2) the door of my friend’s room remained open after the cleaning service (a 3M sticker with なすし2 sticked on wall). Glad there’s no missing items
3) another room, there was blood and urine stint left on the toilet cover!
I hope the hotel can take it seriously as it indeed ruins the brand of IHG and bad customer experience.
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Price per night from:NZD 155
Posted on Apr 25, 2026
Guest UserThe main reason for staying at the Hongyeguan Hotel was its convenient location for cherry blossom viewing in the north. It's only a little over half an hour's drive to the exhibition center. The hotel includes two meals: a buffet breakfast and dinner. After cherry blossom viewing, guests can enjoy various delicacies such as king crab, soak in the hot springs, and there are even ethnic performances in the evening. The cherry blossoms were in full bloom on the day we checked in, and Hongyeguan was surrounded by them – it was beautiful!
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Price per night from:NZD 94
Posted on Jan 11, 2026
Guest User
Newly renovated hotel with spacious rooms and nice river view. Japanese and western style daily buffet breakfast included. There's also a public bath, coin laundry, fitness room and free parking for hotel guests. Excellent location as it's near the train station. The only thing is they blocked the smart TV features so I couldn't watch YouTube, Netflix etc. Hotel staff are nice and offered to change rooms for our friends. I'd definitely come back to this hotel if I visit Kitakami again!
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Price per night from:NZD 61
Posted on Jul 12, 2025
Anonymous User
The most comfortable and best hotel I stayed in during my trip to Northeast Japan. Both the hardware facilities and the service staff were excellent. I especially praised a Chinese brother wearing glasses who was very kind and attentive. He could communicate in both Chinese and English. I hope I can come to Appi Plateau to see the snow again in winter if I have the chance~
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Price per night from:NZD 455
Posted on Jul 26, 2025
Guest User
The dinner buffet was spacious, with a wide variety of delicious items. The desserts and ice cream, in particular, seemed ordinary at first glance, but the matcha financier and rose ice cream were unforgettable. As for the hot springs, all three rooms offered bathing options, adding to the fun. However, in my personal experience, the hot springs at the Momiji-kan were more varied, while the new hot spring on the first floor of the Hanamaki Hotel only had one pool, which was quite uninteresting. I also suggest providing more small towels, as people might be soaking in various places.
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Price per night from:NZD 98
Posted on Feb 27, 2025
Lauri Tammeveski
Rooms were great and dinners super tasty. There were also other fun facilities like onsen, karaoke, arcades, ping pong. So it was all good!
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Price per night from:NZD 81
Posted on Jul 22, 2023
Jianting
Like:
The big bath is very comfortable, and I took the child to soak twice.
2. Convenient parking, suitable for self-driving.
3. The service staff is kind and polite.
Not like:
1. If you don't smoke, remember to book a non-smoking room. I didn't notice when I booked (I was too a soldier). I booked a smoking room. The smell of smoke in the room was very heavy. It was my most regrettable place.
Satisfaction is 90 points.
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Price per night from:NZD 117