Posted on Jan 4, 2026|Superior Double Room with Sea View
Lisa1995This hotel boasts a classic style with rich burgundy tones and well-appointed wooden furnishings. It was beautifully decorated for the Christmas holidays. The front desk staff were kind and efficient. Our room was spacious and bright, just as pictured on their website. The continental breakfast was excellent, with a wide selection of pastries and cakes, served in a room with a sea view. The location is ideal, perfect for reaching both Piazza del Plebiscito and the various restaurants along the Partenope seafront. Overall, a very positive experience.
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Price per night from:BRL 1,460
Posted on Aug 1, 2026|Single Room
Guest User
I'm giving this an immediate thumbs up, no arguments allowed! It's super safe with security, and incredibly close to the station – just a few minutes' walk. And I have to rave about the gym; it's so good it could be a standalone gym! They have washing machines, dryers, and even a study room! For this price, what more could you ask for?
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Price per night from:BRL 109
Posted on Oct 20, 2019
Guest User
the hotel is wonderful, beautiful gardens, the staff is always friendly and at your service. the bed and pillow great. the view of the hotel is awesome!! the breakfast also good . we have dinner at the restaurant of the hotel great cooking , romantic seating, a bit more expensive than going out to capri center ( dinner for two only main course and a couple of wine glass 100 euros).
I would definitely highly recommend this hotel. price is excellent for what you are receiving. 5 stars hotel.
nothing bad to say about this location.
shuttle service excellent and free. write to the hotel so they will pick you up at the port. you can walk to the hotel but is a little tough with the luggage .
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Price per night from:BRL 4,211
Posted on Sep 11, 2024|Superior King Room With Sea View
amak1119Hotel itself is pretty standard as what you would expect from any big chain hotels, but service was definitely not up to par. We were told there would be valet service - there was none. The bus boys just told us to park ourselves. FINE. Then after I've checked in I asked if the luggage will be sent up to our room - reception then asked if I got a luggage ticket to which I told him we weren't given anything. The bus boys just stood around the entrance. He said they would be sent up shortly but given how they were just standing around we just took our luggage ourselves - mind you I am 6 months pregnant and obviously so but they did not offer any help. Once we got to our room the air conditioning was not working - we kept dialing it down but there was no air. Amazing to find out the AC wasn't working for the price we paid. The room is stuffy and even the hallway was cooler. Also during our stay there was conference - we were given a room on the same floor as conference participants and as expected they were loud and rowdy at night. We could hear them talking in the hallway at night when we called reception they said there was nothing they can do. So very helpful. Upon check out, the same bus boy stood around while watching a pregnant lady wheel 4 pieces of luggage out. I really just wonder what they do other than standing around all day hanging in the shade. Service is terrible here and I've had better service at small boutique or family run hotels than here. The only upside to this stay was that the rooms are spacious and clean and that's about it.
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Price per night from:BRL 2,441
Posted on Jan 31, 2026|King Suite With Sofa Bed
Aik55jCould have been very good if not for the nightmare drilling through the morning / afternoon throughout my stay!!! Imagine paying to go away on holiday for a few days peace and relaxation & that’s all you hear throughout the day, especially after a belly full of breakfast!!! It really annoyed me & took all shine off the stay!
Highlights for anyone planning a stay here is its close proximity to the Metro - Centro Direzionale, it’s accessible from elevator level 0.
NOTE: Reception area is on elevator level -2, which is where arrive if by taxi or bus. I stayed in the 17th floor which has a decent view, see pictures.
The breakfast is decent albeit repetitive, good selections available & runs till 10am, the bar isn’t just opposite the breakfast area. These are on elevator level 0.
From this level you can head outside to some restaurants/cafes and the Metro - Centro Direzionale is here too.
There’s also a nightclub called THE WALL just outside in this area too.
I’m sure the maintenance isn’t a permanent thing, but it ruined this particular stay for me, there was little management could do other than say sorry!!
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Price per night from:BRL 723
Posted on Oct 30, 2025
Akemi77
Everything about the hotel was wonderful. Check-in was super fast. The staff was very friendly. The breakfast terrace was wonderful. Breakfast was also excellent. It's very close to Naples Centrale station, about a 7-minute walk with a suitcase. It's very convenient for exploring Naples from here. The hills of Naples are wonderful, both for the people and the sights. The area around the station is home to some rather unsavory characters; there are many of them, and it's best not to walk around that area in the dark. But the hotel doesn't hide its location near the station. The prices at the bar are very reasonable. I've also walked around the station area alone, even after dark, and everything was fine. There's a heavy police presence in the area, patrolling the streets.
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Price per night from:BRL 734
Posted on Feb 6, 2026|Single Room
BichonloverAn expectedly wonderful stay! It was only like 3 minute walk from the central station. I feel quite safe as there were quite often policeman patrolling. There is a supermarket very nearby which you can get all the necessities. The hotel was clean, cozy and spacious. The staffs are very friendly and efficient. And even the breakfast included was superb and tasty. The most important is the price is very reasonable. I would recommend to everyone who will travel to Naples, especially first timer travelers or family travelers who look for somewhere convenient, safe and comfortable.
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Price per night from:BRL 1,032
Posted on Jul 28, 2025
Guest User
Staff are extra friendly and could not do enough to help.
Our chalet was excellent with a really powerful shower but best of all had a fantastic view of the sea.
Regular bus service to the town at a reasonable price
I would fully recommend and hope to come back
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Price per night from:BRL 871
Posted on Jun 28, 2024
lyma
Wonderful stay. Perfect location, is on the busy pedestrian street of Positano but the minute you enter the hotel is a luxury oasis. Beautifully designed courtyard and swimming pool, a perfect place to spend the morning or afternoon. Classic Room was spacious even with a baby cot, not modern but has its charm.
The staff are excellent, especially Antonio at the pool who took such good care of us and always carries a smile and with excellent drinks. The lady at breakfast is also so attentive to our family. Some staff are lacking friendliness which should be reviewed as 90% of the team are generally wonderful.
Great breakfast buffet selection, with scrambled eggs, cheeses, cold cut, fresh fruits, fresh organic juice and pastries.
Early evening in the courtyard with drinks and live music is such the perfect way to end the day. Highly recommend this beautiful property!
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Price per night from:BRL 4,752
Posted on Dec 26, 2025
VeRGi
Palazzo Caracciolo is a great place to stay right in the heart of Naples, perfectly located close to amenities and many traditional spots. We know Naples quite well and have stayed in many different accommodations over the years, and this is definitely one of the best we’ve experienced.
What truly makes the difference is the staff. From reception to the kitchen, everyone was incredibly friendly, professional, and genuinely welcoming, making us feel at home from the moment we arrived.
The room was fine overall, but there are a few areas that could use improvement. The hairdryer and the TV felt quite outdated, the mattress seemed a bit worn, and the pillows were much too soft for our taste.
Despite these minor issues, the excellent location and the outstanding staff really improve the stay and make Palazzo Caracciolo a place we wil happily return to.
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Price per night from:BRL 1,402