Posted on Apr 17, 2026
Fenmaoshiguanjun
I had a very satisfying stay. On my journey from York to Edinburgh, I made a point of stopping for a night in Durham to experience the romance and elegance of a traditional English small town. This Hotel Indigo is converted from a historic local school, so from the facade to the corridors and even the rooms, the original style is beautifully preserved. The room was quite spacious and well-equipped, and the staff were all very warm and attentive. The breakfast was also excellent, a mix of buffet and à la carte. Overall, I was very happy. It would have been even better if the air conditioning in the room could have provided a bit more heat. I imagine we'll return to this charming town in a few years – looking forward to our next visit!
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Price per night from:NZD 299
Posted on Dec 30, 2023|Standard King Room With Sofa Bed
Guest UserThe hotel was exceptionally clean and the staff were very helpful. Breakfast was good and we were able to take our dog for a small additional fee. We will return.
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Price per night from:NZD 145
Posted on Feb 19, 2026|Deluxe Two Double Room
MarvinAt 4 PM, during peak check-in time, I wasn't allowed priority for luggage retrieval. I was told to queue with everyone checking in, and the staff's attitude was extremely arrogant, making me feel discriminated against! My Uber was five minutes away, and I had a 4:40 PM train to London; waiting in line for luggage would definitely make me miss it! I waited for the front desk to finish with their current guest and then tried to explain my situation. However, the front desk disregarded the circumstances and insisted I queue up. I don't know if this lack of understanding is part of British culture; if so, I apologize (I hadn't considered 4 PM as peak check-in). If not, the hotel should apologize to me! In the end, even the British people queuing for check-in couldn't stand it. After consulting with a few people behind them, they let me cut in line. Retrieving my luggage took only about 30 seconds. Thankfully, I made my train, phew.
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Price per night from:NZD 246
Posted on Jul 19, 2026|Deluxe Double Room
Guest UserGreat stay for my birthday! The Pin is fab with lots of activities to keep you busy. We upgraded the spa which was well worth the £60 each (the sunny weather also made this a great experience). The room was a fab size (deluxe double) and the food was delicious. We really enjoyed our stay and have booked again.
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Price per night from:NZD 278
Posted on Jun 17, 2026
Anonymous UserThe room was spacious and very comfortable. The air conditioning worked perfectly, and the TV could be connected to a mobile phone for streaming, which was very convenient. The staff were friendly, professional, and provided excellent service throughout my stay.
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Price per night from:NZD 319
Posted on Apr 26, 2026|Accessible Queen Room
Bev RussellA Really nice hotel, cheap parking , we upgraded to a double with sofa , the staff were lovely, nothing was too much trouble , breakfast was great a good choice although when it’s busy there’s not much room to stand and wait , I always seemed to be in someone’s way , and things where running out , although the staff were always on the go it didn’t seem to be anticipated but on the whole brilliant value for money
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Price per night from:NZD 162
Posted on May 4, 2026
Anonymous User
Attended a birthday celebration. Staff went above and beyond.
In addition, it is a lovely venue in beautiful location and surroundings. 30 minute walk into a lively town or a 5 minute car trip.
Would highly recommend it for a romantic getaway or meet up with family/friends.
Staff were amazing.
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Price per night from:NZD 213
Posted on Jul 31, 2026|Manor Deluxe
Ian SinkambaOur room was amazing and the atmosphere was sublime. Even though there was a wedding there, we enjoyed joining in and having fun. Great staff and the location was perfect. Although we assumed it was somewhere ticked away in the countryside, we were happy in any case as the hotel was beautiful.
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Price per night from:NZD 185
Posted on Sep 28, 2025
karenfaye
It is a car hotel, and I stayed for one night by car. The room was quite satisfactory, but there were some. It was very late to stay. The surprise was that there was a good takeaway pizza shop around. It was only a few minutes drive away. It was super delicious.
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Price per night from:NZD 151
Posted on Jun 20, 2023
Guest User
Location was perfect for our needs, near to beautiful Yarm! The amenities were good and a dip in the pool was perfect after a hot day! Overall cleanliness was good, just needed a few touch up here and there, tiles missing in spa area a
Nd our bathroom looked tired! Disappointed that there was no compensation for broken key card machine and we found this unnerving as it felt very ‘big brother’ being tracked on our every move! A drink at dinner, complimentary breakfasts or bar meal would have been a nice gesture!
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Price per night from:NZD 124