Travelers Reviews of Lapland Hotels

Santa Claus Holiday Village
9.1/564 Reviews
Very nice cottage, and big. Even though I travelled solo, I could see the space is comfortable for 2.4 persons. Service of staff is good, they don't volunteer information but if you asked they respond in very friendly way. Breakfast was average, both in terms of spread and quality. As the village was so quiet during the time I stayed (beginning of Autumn), I didn't try their restaurants for other meals, choosing instead to go to city center. Facilities-wise this is a resort, and there was no help to get your luggage to your room which is a few minutes walk. you can pay for it. Also, no transport to city provided by hotel. You need to take public transport.
Holiday Club Saariselkä Apartments
8.7/577 Reviews
Bad management during check in. I book an Apartment for 2 nights for this stay but I got the room for 1 night each. Staff told me I have to change room tomorrow and check out at 12PM. So that mean first night I stay and tomorrow check out 12PM and wait for a new room. Also, the apartment is very far from reception. Luckily, I have a car. Imagine if I don't have a car, I have to carry big luggage from the apartment to reception to check out and wait for new room later and move my luggage to new room again, how was it? Moreover, when I check out at 12PM staff told me the room will ready for check in around 2 hours. Then came back to check in again for second at 3PM another staff told me the room is not ready yet and policy for the Apartment check in time is 6PM. ***!!! I said I need the room now because this is unacceptable. Then staff told me the room is ready and give me the key card. So, for this situation I waste the time for half day to pack my luggage, move a lot of luggage to my car with a lot of snow, check out, go to reception for check out, wait the new room, wait, wait, wait, and come back to check in and got very bad answer that she told the room is not ready, and go to check in again, move my luggage to new apartment with a lot of snow, and take a rest. VERY BAD!!!!!
Scandic Rovaniemi City
8.5/562 Reviews
This hotel was in a great location, very convenient to get to the local tourist companies for excursions. Breakfast was typical buffet but plenty of choice. The room was a little small but had everything we needed. Staff very helpful. I'd stay here again. Photo is the view from our room window.
Santa's Igloos Arctic Circle
9.1/551 Reviews
Its located within the santa claus village area, require about 400m of walk, passing by husky ride, roasted salmon, restaurants before you reach to santa claus's office. We spent a night in the igloo, with standard western breakfast provided. The only thing i felt dissapointed was that, they provide complimentary dinner(main course) for all guest, but we are not being informed from check in time, end up, we bought our dinner as take away from near by restaurant, and was told to order the main course when we collect room key at the reception. Worst was, they dont provide room service, we have no choice to carry 2 plates of main course back to our igloo. rest is good beside this.
Santasport Resort
8.5/575 Reviews
Santasport Hotel is an integrated resort with accommodation, trekking, skiing, bike riding, snowboarding and many other winter activities. They have track for all the activities and it was an enjoyable trip to explore the woods during winter. The hotel has a bowling alley, swimming pool and sauna. It also has a cafe Checking in and out was a breeze and the staff are friendly and helpful. They attend to all guests need and never fail to impress. Room size was reasonable and they also have a clothes drying cabinet. Bed is comfy and I had good sleeps. Breakfast was good with quality soread. Will return to Santasport Hotel if I come for my winter holiday in Rovaniemi.
Arctic Guesthouse & Igloos
7.7/546 Reviews
A lovely cosy place to stay, however the location really is in the sticks where transport is limited to around 3 buses to or from the city with the last bus arriving at 7pm. But the room was great and extremely warm in the minus 15 degrees temperature.
Kultahippu Hotel & Apartments
8.9/575 Reviews
I gave the hotel's amenities poor because the day we arrived it was almost midnight. The key card door in front of the hotel doesn't work. We had to wait on the street in front of the hotel for at least 20 minutes in -20C. We were able to enter the building because a hotel guest opened the door from inside. and received the assistance of a taxi driver Not from the help of the hotel staff. But the breakfast and location are good. There is a supermarket across the street.
Kakslauttanen Arctic Resort - Igloos and Chalets
7.5/599 Reviews
I stayed in Kelo, a half-timbered house with a glass roof. It was very large. It was worthy of being the originator of the glass house. The room was nothing special. There were two beds under the glass house, two beds in the wooden house, and a bunk bed in the villa. There is a sauna, which is very suitable for a family. It is also very convenient to play in the snow outside. Moreover, because the hotel has an aurora alarm clock, the hotel has an alarm clock to remind you when the aurora breaks out that night, so we were very lucky to see the aurora this night.
Holiday Club Saariselkä
8/570 Reviews
I was worried when I saw the average reviews online. But after staying for three days, I still felt good. We stayed in a suite with a sauna, which was quite large and clean. The sauna and fireplace were also quite good. Although there were not many people at the front desk, the service attitude was very good. The most important thing is that the location is very convenient. It is very convenient to go to town or take a bus.
Arctic Light Hotel
9.5/5129 Reviews
Centrally located, walking distance to many restaurants. Johi at front desk was helpful and welcoming. Breakfast spread could have been better. Only downside is the sound proofing from level above wasn’t great. Could hear kids running around till late night. Overall would recommend this hotel, plus they have free parking for guest unlike other hotels that would charge guest.

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Property Information for Tourists

Total Properties113
Number of Reviews2,713
Average Price (Weekdays)NZD 384
Average Price (Weekends)NZD 385