Top rated hotels in Basque Country

Mercure Bilbao Jardines de Albia
4.4/542 Reviews
Ensanche
We had a lovely 4 night stay at the at Mercure Bilbao Jardines de Albia - Great welcome, Our ‘Privilege’ Room on the 7th floor was lovely very spacious with a very comfortable King size bed, large closet with hanging and shelf space and a large safe. There was a minibar with complimentary water 2 still and 1 sparkling, 2 beers and 2 Coca Cola which was replenished every day. There is a coffee machine. Good controllable air conditioning. The Bathroom had a large walk-in shower. There is a nightclub nearby so there is some noise at night so if you are a light sleeper you should ask for a quiet room. Perfect location - The hotel is 15 min stroll to the Guggenheim museum and its about 10 minute walk from the centres of both the old and new towns, there is a Corte Ingles about 10 mins walk away on the main street and the hotel is just a couple of minutes from the river. The Lobby bar is great and the staff are pleasant and helpful and prices are very reasonable – it was lovely sitting outside having a glass of wine. It is very easy to get to from the airport A3247 bus stop, Journey from the airport is about 20 minutes. Great staff All the staff we met were helpful. Reception is on the 3rd Floor. Breakfast is on the 4th floor with good coffee machines and a great fresh orange juice machine. Thank you to all the restaurant and bar staff especially the manager and also Pedro. The housekeeping was efficient, and everything was spotless. There are so many amazing restaurants and bars in Bilbao serving great food – We were lucky enough to be in Bilbao for the start of the festival and we really enjoyed the amazing firework display on Saturday night. We are already looking forward to returning to Bilbao and the Mercure Bilbao Jardines de Albia.
Occidental Bilbao
4.3/585 Reviews
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Hotel Arima & Spa - Small Luxury Hotels
4.6/569 Reviews
It is such a nice and luxury Spa hotel. Room is very well designed and comfy. Everything you need is in the room, kettle, fridge etc. Hotel has a Spa, Gym and swimming pool. Spa is not free but Gym and swimming pool is free. If you want to stay in San Sebastián but a bit farther from city center this is perfect place for you.
Sercotel Coliseo Bilbao
4.4/5113 Reviews
Ensanche
Good location, around a 10 min walk from the old town. Nice hotel, clean, modern. Had a family suite which was large. Staff were friendly. Small gym if you wanted a work out. Breakfast was good. Took the airport bus which was about a 15 min walk from the hotel. Ate at Hamburguerisa which was nice for a change - fancy burgers effectively, nice food even though the service was pretty awful. Also had some snacks at Las Muns which were tasty and ice cream at Nossi-Be which was on the way to old town.
Hotel Urdanibia Park
4.3/552 Reviews
The location is good if you have a car, is not close (walking distance) to the city, but at the same time really good location. Service is just fantastic, everyone was nice with us and welling to help if we asked for something. the Snack bar (cafeteria) staff is the best of the best, as well as the housekeeping staff. The only bad thing was the AC, we have no idea if it was ”warm” because the new ordinance or because something else, but unfortunately the hotel's location is so close to a highway, the room was quiet and good, but we try to sleep a little bit cooler, and with the window open was just imposible
Hotel Silken Indautxu
4.2/566 Reviews
Ensanche
The breakfast was really good. The hotel staff is very good, the lobby manager has something. He always communicates patiently and shares it with other people to know about it. It is worthy of praise and recommendation for everyone to stay here. Within 1 km range you can get to the train station and the coach station. Convenience.
Axel Hotel San Sebastián - Adults Only
4.6/554 Reviews
Unfortunately the hotel was a little underwhelming for me. We stayed for 3 nights at the City room, which says it can come with two Twin beds, a double bed, Queen, or King-size. I must have been unlucky because we had a double bed and room was tiny (there is no way a queen or king size bed can be included in the room). The layout was very odd: room was very small but it had a wide entrance and sizeable showers and toilet which was as big as the room. The only positive was the balcony which was quite nice (and big!). The breakfast was quite nice with plenty of choices so we enjoyed that. The other positive was the nice rooftop pool and lounge which would be nice during a hot summer. The gym is pretty good for the hotel, you can get a good workout here. And the indoor pool/sauna is delightful. We spent a few hours here relaxing (and inclusive of hotel price). However,i would also say the location is not ideal for us. We only had 3 days and most of the attractions are located and tours in the old town which was 15-20min walk away, so as we spent a lot of time there with rests in between day and night, we spent a lot of time walking back and forth which became tedious after a few days. When I come back to SS i would likely find a hotel closer to the old town. This is just my recommendation though.
Hotel Palacio de Aiete
4.2/536 Reviews
Two nights in Donostia San Sebastián with a guided walking tour booked for our full day in the town. The hotel is really comfortable and the staff are all truly lovely. Our room had everything we would want but like so many Spanish hotels they don’t provide tea and coffee making facilities in the room. We travel extensively in Spain and bring an aero press coffee maker, its small and convenient for travel. We have a small travel kettle and bring coffee. Milk is more challenging now as since Brexit milk and milk products cannot be brought in but that can be addressed with a bit of planning. That said, breakfast starts at 07:30 and the coffee from the machine is actually OK. A good selection of breakfast choices including bacon and eggs. What we do like about this hotel is the staff. All are friendly and smile all day long. The young girl at the bar was really friendly and we felt welcomed and comfortable. Plenty of comfortable seating in the bar area and food can be obtained via the bar menu. We however chose the restaurant both evenings and were so so impressed. Our food was excellent and we were looked after both nights by two different but equally attentive, professional staff. I didn’t get the name of the waiter on Tuesday night but he was delightful. Thursday we chose the tasting menu and so glad we did. Every single dish was superb. A special mention to Irina ( Irene?) who served us. The restaurant was really busy and she was on her own waiting on tables. She was friendly, charming and helpful even though under pressure due to the volume of diners. She did a fantastic job. The food here is some of the best hotel food we have had. All food and drink is on a pay at the point of use, no putting it on the room but for us that worked really well as the room was prepaid so checkout was quick and easy. Just leave the key in the box and go. WiFi is excellent. If you are driving there is parking in front of the hotel but not enough spaces if the hotel is full. There is parking opposite. The hotel is situated on a hill, and I mean a hill!!!! The walk into town took about 25 minutes. We discovered the taxi rank right by the bandstand near the seafront and it was only €8 to get a ride back up the hill. If you are visiting the town you will have a comfortable welcoming stay here but come thinking “ taxi” to get back.
Hotel Ercilla de Bilbao, Autograph Collection
3.9/5104 Reviews
Ensanche
The location is great. In the core of Bilbao New Town, there is a parking lot on one or two streets. The overall decoration of the hotel is simple and warm. It has just been renovated in recent years. However, due to the old facilities of the building, it is inevitable that you can smell some kerosene-like smell in the bathroom. Dao, it should be a hot water system. The restaurant downstairs tastes very good, stylish, slightly low cost performance, beautiful rooftop scenery, great bartender
Hotel Avenida
4.3/552 Reviews
Antiguo
Visited here last month and just wanted to state how good the hotel was and more importantly, we couldn’t speak highly enough of the staff. The town is less than 10 minutes walk from the hotel - the route is fairly steep but manageable. Would not hesitate to use this hotel for our base once again. Good breakfast for a reasonable price and also free parking which comes in handy.

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Hotel Information for Traveller

Number of Hotels165
Number of Reviews7,468
Average Price (Weekdays)€160
Average Price (Weekends)€180