Posted on Jul 6, 2026
LucywanThe Yunshuilanting Hot Spring Hotel is excellent. I traveled to Changbai Mountain with my elders and stayed in a Deluxe Twin Room with two large beds. The room was incredibly spacious and comfortable. Both the indoor and outdoor environments of the hotel are beautiful, and it's not far from various attractions, yet very quiet. The transportation is convenient, making it easy to get anywhere. The hotel staff are very kind, attentive, and enthusiastic. They offer an outdoor hot spring and free parking. There's also a fantastic barbecue restaurant right next door! 😄 Their breakfast is also good. Highly recommended.
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Price per night from:NZD 92
Posted on Aug 19, 2026|Suite - 2-Room (4 Beds)
F yiOur family came to Changbai Mountain to escape the summer heat during the summer vacation and stayed in a two-bedroom suite at Jinhua. The layout is very well-designed, with a separate living room and bedrooms. The resort has complete facilities for dining, entertainment, and shopping.
Unfortunately, it rained continuously during our stay, so we couldn't use some of the facilities. A special shout-out to our butler, Haha, who was incredibly attentive! Any issues we had were communicated and resolved promptly, and they kept us updated on the status of activities within the resort. Communication was effective throughout, messages were replied to very quickly, and they even kindly reminded us about precautions for traveling in the mountains during the rain. The bedding in the room was dry and comfortable, and all facilities were well-maintained.
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Price per night from:NZD 158
Posted on Jul 11, 2026
Guest User
Excellent! Blue Horizon has been around since I was a kid, and even after all these years, it still maintains its 5-star standard. It feels like staying in a Nordic forest. The restaurant offers wild mountain vegetables with dipping sauce – the kind only true Changbai Mountain locals would recognize. You absolutely must try it! However, I'd suggest they make the portion sizes smaller; there's too much, and it'd be a shame to waste those delicious wild vegetables. The complimentary activities and attractions are also fantastic and definitely worth visiting!
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Price per night from:NZD 333
Posted on Jan 12, 2026
Patience Chee Aka Dog Evangelist Author
SONG JIANG BONANZA WINNING HOTEL — From Smoke Signals to Sacred Silence
Arrival & First Sniff
This old dog finally flopped down in Jilin City, relieved to rest my paws at the grandly named Song Jiang Bonanza Winning Hotel. “Winning,” I thought—until my non-smoking room greeted me with a stale tobacco haze. One whiff and I nearly cancelled the stay on the spot.
Room Rescue
Cue Mr Hong Dejian—calm, English-speaking, and clutching the keys to redemption. He patiently showed me alternative rooms until we found one that didn’t smell like a poker night. Had I left, I would’ve missed what came next.
Comfort Food = Home
Dinner delivered a miracle: stewed chicken with potatoes and mushrooms. One bite and—boom—mummy’s cooking. After days on the road, I finally found food in China that tasted like home. Tail wagging resumed.
Care Beyond the Call
Mr Hong returned with a portable heater, pointed out city landmarks, and even taught me how to take a non-reflective photo (yes, this dog learns fast). His easy friendliness softened the edges of dirty window panes and mostly Mandarin-only staff. I even showed him the ink-black towel after wiping the window—evidence, not barking.
Menu Meltdown & A Win
At the restaurant, I was handed a Chinese-only menu after saying I don’t speak Mandarin. I hit the roof. To their credit, reception listened: I received a call from the lady boss, and the issue was acknowledged. Then a hero appeared—the restaurant lady, who patiently translated dish names so I could choose lunch and dinner without guesswork. Gold bone earned.
City Interlude: Jilin Catholic Church
Between meals and meetings, I visited Jilin Catholic Church (吉林耶稣圣心堂)—a quiet pause from hotel hiccups. The church offered a moment of stillness, a reminder that even on a bumpy stay, the city holds pockets of grace.
Logistics That Worked
Back at the desk, the reception lady manager efficiently arranged my transport to Wusong Island—quick, competent, and reassuring.
Breakfast & The Fine Print
Breakfast surprised me in the best way: healthy, balanced, a thoughtful mix of local and Western dishes. One final bone to chew—early booking didn’t pay off as prices dropped later. A truly Winning Hotel would honour the lower rate at check-in.
Verdict
Despite communication bumps, this is a solid winter hideout: good Songhua River views, comforting food, and fast service when it counts. It really does take one good sheep—thank you, Mr Hong—to dim the rest of the flaws.
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#AdoptDontShop #DontBuyAdoptADog #ResponsiblePetOwnership
#SongJiangBonanzaWinningHotel #JilinCity
#JilinCatholicChurch #吉林耶稣圣心堂
#SonghuaRiver #WusongIsland
#WinterTravelChina #HotelReview
#ComfortFoodChina #StewedChicken
#CustomerServiceMatters #OldDogNewJourneys
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Price per night from:NZD 68
Posted on Aug 9, 2026|Deluxe 2-bed Room
ZhumengchanglaoBefore I list all the issues encountered during this trip, I'd like to commend the following staff members (whose full names I unfortunately don't know): Butler Xiao Song, Duty Manager Xiao Gao on August 6th, and Duty Manager Xiao Wang on August 7th. I was satisfied with their service attitude and efficiency; my dissatisfaction lies with the hotel's management and some other personnel. Below, I will truthfully recount my experience:
1. **Check-in on August 5th**: We checked into the hotel before 3 PM. Out of three rooms, only one twin room was ready. We went for dinner and returned around 4:30 PM, only to be told another room was still not ready! After urging, it was cleaned within 20 minutes, allowing everyone to finally check in.
2. **Incident on August 6th**: After returning from an outing, my wife slipped and slightly twisted her ankle in the room. The reason was a large amount of water on the floor (photos will be attached), clearly left after cleaning and not dried promptly. Upon immediate complaint, the duty manager arranged an upgrade to a suite (a serious issue, but the solution was acceptable).
3. **The Most Serious Issue**: Around 8 PM on the evening of the 6th, the air conditioning in the suite felt ineffective. Maintenance was called, and we were told the AC was fine, just that the room was large and it would cool down eventually. By 10:30 PM, it was still ineffective. When we requested another check, we were informed that the AC in this room (3052) was indeed faulty! It couldn't be repaired that day! Given how late it was, I only asked the duty manager to quickly arrange another problem-free room so we could rest, and I didn't pursue further complaints. Since I don't know the name of this maintenance worker, I can't name him, but his behavior was appalling! The hotel should bear full responsibility for this.
I'd also like to state that I am a Marriott Platinum Elite member and usually enjoy staying at Marriott brand hotels. However, due to the points mentioned above, my experience this stay was extremely poor! This is not the service standard or staff quality expected from a five-star hotel! For all these issues, I reserve the right to continue complaining and seek compensation. I urge both Trip.com and Marriott Group to take these issues seriously and provide timely feedback!
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Price per night from:NZD 173
Posted on Feb 11, 2026|Business 2-bed Room
Dongdazhizi
Right at check-in, we were given two warm bottles of Changbai Mountain mineral water. The room was standard, and the heating was very strong – we had to sleep with the window open. The hot springs, however, are in a separate building, and you have to walk through the lobby on the ground floor to get to them. The lobby and the breakfast area on the second floor weren't warm enough, making it easy to catch a cold after coming back from the hot springs. The hot springs themselves are communal and only have a few small pools; it's not really worth going unless you just want a quick taste of Changbai Mountain's hot springs.
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Price per night from:NZD 98
Posted on Mar 26, 2024
Guest User
The room is big and clean. The service staff took the initiative to upgrade our room. The service attitude is good. The bathroom is spacious, the shower water is strong, the location is very convenient, and it is very quiet at night. I stayed for one night and the experience was great. It was a good choice.
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Price per night from:NZD 65
Posted on Aug 17, 2026|Deluxe Room (Double bed)
ZoubianbaliI arrived by train on the 13th, and it was pouring rain on the way to the hotel, getting even heavier by the time I pulled in. The front desk handed me the room cards. When I asked for directions to the villa area, they told me to ask a staff member at the entrance. But it was chaos out there, with the heavy rain, numerous tourists, and hotel staff all mixed together. I immediately WeChat messaged the concierge. She offered to send a staff member to guide us. I said it was too messy right then and asked for the villa address so I could drive myself, also asking if there was a reception at the villa area. She confirmed there was a reception on the first floor. When we found our villa, there was no attendant on the first floor. Since I was on the second floor, I had to carry my own luggage up. I contacted the concierge again, and she replied, 'We just don't have attendants on the first floor here!' I reminded her that she had told me there would be one, which was why I came. Eventually, she sent a bellhop to help me with the bags. The bedding was only for two people; nothing was prepared for the child. So, I had to bother the hotel again to send another set of bedding. The blanket and pillow they brought were wet and covered in mud. I took photos and sent them to the concierge, who replied that it was because of the rain and their staff were all wet. The soundproofing in the villa rooms was terrible; I could hear the neighbors chatting all night. The next day, we moved to the apartment area, and still, there was no bedding for the child. When I asked the concierge, she said, 'All the rooms are full now, so we really don't have any more bedding. If we did, I would definitely give it to you.' I was stunned and asked how my child was supposed to sleep. She then offered two duvet covers and suggested turning up the heating. She insisted there was absolutely nothing else. Out of options, I contacted Ctrip to explain the situation. Ctrip then contacted the hotel, and soon after, the concierge called, saying she had found a blanket from another hotel and that I should just contact her directly for anything in the future. I can't imagine if Ctrip hadn't intervened, would the hotel have just not provided a blanket? The service quality was really subpar. We had to ask about the hotel's restaurant locations ourselves; no one told us during check-in. On the first day, I asked the concierge about dining options, and she recommended a 'iron pot stew' place that was a 5-minute drive away. It wasn't far, but the road had no streetlights and was pitch black. Later, I discovered there was a commercial street right next to the main hotel building with another 'iron pot stew' place and barbecue. Turns out the hotel must have some connection to that first 'iron pot stew' restaurant!
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Price per night from:NZD 144
Posted on Jan 12, 2026
Allxt
This hotel is excellent! We're foreigners, from Russia, and it was our first time visiting Songhua Lake. The New Story Suite Hotel made us feel right at home. All the staff were incredibly kind. There are so many fun spots in this hotel! Games, karaoke, and a restaurant are all on the -1 floor. I have three kids, so there were plenty of things for them to do. It was super convenient to bring the children here.
My favorite part was the massage. I especially loved Mr. He (He Ruiyou). His hands are truly amazing!
We'll definitely stay here again next time!
(Original Russian review also provided):
We stayed at this hotel during the New Year holidays with our large family (5 people: 2 adults and three children).
We rented a large room, which was cozy and clean. We all felt comfortable in this spacious room, and there were enough beds for everyone.
We loved everything about this hotel: the friendly staff, and the cleanliness was top-notch – we walked barefoot in the room. You can request room cleaning as needed.
Downstairs, there's a hot water pool. The water is changed every three days.
But what I liked most was the Tesla shuttle service to the mountain.
And the most wonderful thing about this excellent hotel is the masseur He Ruiyou (that's his name in Chinese). After a day on the slopes, a massage from Mr. He is exactly what you need. He is the best masseur I've ever encountered.
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Price per night from:NZD 47
Posted on Jun 1, 2026|Superior Room (2 Beds)
JilinliyuanMy stay at Lavande Hotel was absolutely fantastic! The front desk staff were incredibly friendly and efficient, making the check-in process smooth and pleasant. The room was spotlessly clean, comfortably laid out, and the soundproofing was excellent – I couldn't hear any outside noise at all, which made for a very restful sleep. The hotel's location is superb, offering great access to transportation and dining options. It's perfect for both business trips and leisure travel. I'd definitely come back again.
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Price per night from:NZD 45