4 Stars Hotels in Lao Cai Province, Vietnam

Loved the stay here. On my visit, I think it was almost a full house booked by a local Vietnamese tour group. It might be, or might not be, because of that, but I was bumped up to a suite, for which I was really appreciative. The suite was super spacious, more space than I, a solo traveler, could need. The hotel was also classy and luxurious. I actually fell asleep in the bathtub and overslept. I took the night train to Sa Pa, so upon arrival it was obviously too early to check in. Hotel staff was very helpful to offer luggage storage while I went to the roof top to have my breakfast and prepare myself to visit Fansipan. Location was super central, only 5 minutes walk to Sa Pa square (where across the street you could catch the mountain tram from Sun Plaza to the cable car station for Fansipan). At the rooftop, and in my room, there were also great views available of the valley and mountain ranges. I think upgrading me to a suite was a great marketing move, because I was grateful and decided to have dinner in the hotel’s restaurant, as well as use their spa facility for a full body massage. Prices were pretty fair for in-house facilities, which I appreciated. Breakfast was a buffet — it wasn’t too memorable in my opinion, but the variety was huge, and the Vietnamese tourists seemed to love it. Staff were also friendly, helpful and great. All in all, I recommend this, and I would love to stay here again.

The room we booked was a premium room with a Mountain View and balcony, it was a bit more expensive but the views and overall quality of the room was definitely worth it. Clean rooms and good quality facilities in the room. Unfortunately we felt it was slightly let down by some of the staff and would have expected more from a 4 star, especially after paying a higher amount. It felt as though staff were generally disinterested and often hesitant to help with questions. We had a long wait after checking out and got told we couldn’t order any drinks when sitting in the lobby despite their being drinks menus out on the tables. Additionally we had an issue with our toilet which was unusable and, despite being told ‘one moment’ after contacting reception and then having the phone put down, were left waiting over an hour. We had to go downstairs and remind them of the room number and felt were generally met with a hesitance to help. We also asked twice about booking a taxi in advance to Lao Cai station to arrive for a scheduled train. They couldn’t give us a definitive price, like most would, and it also seemed like an inconvenience that we had asked to book one in advance. Eventually we were told one would be booked for us but, when we arrived to wait, the staff again seemed to not be aware of the booking. It was all a little awkward. One member of the staff was lovely and helpful, but unfortunately we feel was let down by her colleagues. Overall a perfect hotel for location, comfort and views but staff dampened the experience.

Hotel's location is ok, near the church - center of Sapa town. But the street is too noisy and there are cars go by all the time. Staffs were friendly and helpful, especially the bellboy (or security, idk), helped us a lot. Receptionist was also helpful, except the guy on night shift. He was kinda rude to us. We arrived at 6 AM, which I certainly understand that we can't check in right away. But as he said ”We have room available, but please come back at 2PM to check in”. His face was so serious so we didn't ask anything more. However, the staffs at the next shift was very friendly and lovely, so we had a nice stay. Room was ok and clean, with a nice mountain view. Breakfast was also good. Although we didn't have a good impression at first, Azure hotel is a good choice for you in Sapa :)

Wow! What can I say? First off, the owners - Chang and David. They are the best! They treated us like family. The rooms are excellent! We booked 2 rooms. One was right beside the pool with a train view from inside the room. The other room is at the 3rd floor, overlooking the train and other building of Sapa. The hotel has 2 service elevators, a children's pool, billiard hall, food was nice. Coffee was superb! David offered to drive us around town. We went to the Alpine Coaster and Cat-Cat village with him as our driver. Even offered to buy us coffee. Chang went over the top as far as serving us. She arrange our Fansipan experience, called the bus operator to arrange a pick-up right from the hotel on our way back to Hanoi. They even left us with a thank you gift. Would I come back? Definitely yes. Will I recommend it to family, friends and others? A BIG YES!

The view is amazing and the rooms are very pretty. The staff is very pleasant and very friendly. There is a free shuttle to the City Center, but you have to reserve it early in advance, because especially on the weekends it is booked out fast. The infinity pool is stunning, although a little dirty. The rooms are not very soundproof. On the second floor you can hear the music and volume from the restaurant and from the guests on the terrace all day long until late in the evening. Definitely a recommendation with room for improvement.

This hotel was well located n room had a balcony with views of lake which was 2 minute walk. Beds very comfortable, shower lovely, mini fridge, great buffet breakfast, huge choice of foods. Staff pleasant and helpful. Only stayed one night unfortunately.

Our recent stay at Aliana Sapa Hotel was nothing short from amazing. We arrived early at 6am from Hanoi but the hotel wasn't open. We waited till around 7am and the hotel front desk staff - Chau Thi Hong Lien got us checked in early. I think also because the hotel wasn't buzzing with guests. This little touch made our day as we have been travelling 12 hours straight. Lien not only welcomed us warmly but also gave us fantastic recommendations for our Fansipan trek and finding a local private guide to explore the Hmong village. The price we paid for the private tour was really reasonable too. Breakfast was good and the restaurant staff were all so polite and nice. Served ala carte I'll recommend to try the porridge, pumpkin soup, carrot soup, and scrambled eggs. Hotel is away from the hustle and bustle of Sapa town, but that's a good thing. It's still within walking distance, and being close to the Mgallery Metropole Hotel and Sun Plaza is a bonus for exploring the area.Our rooms were spacious and spotlessly clean thanks to the diligent housekeeping staff. And that balcony view was downright breathtaking. To sum it up, Aliana Sapa Hotel - with its excellent service, friendly staff, incredible restaurant, and comfy rooms, it's a hidden gem in Sapa.

Simple and comfortable, with a panoramic view of the port and a full sense of technology

Very clean hotel and big rooms. The staff was very kind and friendly, girls helped us to rent a motorbike and show us how to discover Sa Pa. You have to try a massage, it was excellent and relaxing. We also came earlier than check in and they let us take a bath in their bathroom.

Location - The view is overrated as all the roads and constructions are in plain sight with tons of vehicle noise. Room - Terrible, we came back to our room full of ants and ant eggs that seemed to fall from the roof. To make it worse the room had been made up by the housekeeping. We got a swap of a new room but it was full of flies in the room itself and we had to use the mosquito swatter to eradicate the pests before we were able to fall asleep. Service - We need to call for the buggy service each time we need to leave our room for meals or to go for the site seeing as the room is an extended part of the resort. Each time we called for the service, we were told to wait outside the room (full of flies around), at times we waited for close to an hour. Crew - Best Crew award goes to the mosquito swatter, without it, we wouldn't be able to sleep in peace. The rest of the crew are basically just VERY concerned about whether we purchased the tickets for the attractions or have booked the transport to the city. Generally only recommend this place as a bed and breakfast instead of enjoying it like a resort.

Loved the stay here. On my visit, I think it was almost a full house booked by a local Vietnamese tour group. It might be, or might not be, because of that, but I was bumped up to a suite, for which I was really appreciative. The suite was super spacious, more space than I, a solo traveler, could need. The hotel was also classy and luxurious. I actually fell asleep in the bathtub and overslept. I took the night train to Sa Pa, so upon arrival it was obviously too early to check in. Hotel staff was very helpful to offer luggage storage while I went to the roof top to have my breakfast and prepare myself to visit Fansipan. Location was super central, only 5 minutes walk to Sa Pa square (where across the street you could catch the mountain tram from Sun Plaza to the cable car station for Fansipan). At the rooftop, and in my room, there were also great views available of the valley and mountain ranges. I think upgrading me to a suite was a great marketing move, because I was grateful and decided to have dinner in the hotel’s restaurant, as well as use their spa facility for a full body massage. Prices were pretty fair for in-house facilities, which I appreciated. Breakfast was a buffet — it wasn’t too memorable in my opinion, but the variety was huge, and the Vietnamese tourists seemed to love it. Staff were also friendly, helpful and great. All in all, I recommend this, and I would love to stay here again.

The room we booked was a premium room with a Mountain View and balcony, it was a bit more expensive but the views and overall quality of the room was definitely worth it. Clean rooms and good quality facilities in the room. Unfortunately we felt it was slightly let down by some of the staff and would have expected more from a 4 star, especially after paying a higher amount. It felt as though staff were generally disinterested and often hesitant to help with questions. We had a long wait after checking out and got told we couldn’t order any drinks when sitting in the lobby despite their being drinks menus out on the tables. Additionally we had an issue with our toilet which was unusable and, despite being told ‘one moment’ after contacting reception and then having the phone put down, were left waiting over an hour. We had to go downstairs and remind them of the room number and felt were generally met with a hesitance to help. We also asked twice about booking a taxi in advance to Lao Cai station to arrive for a scheduled train. They couldn’t give us a definitive price, like most would, and it also seemed like an inconvenience that we had asked to book one in advance. Eventually we were told one would be booked for us but, when we arrived to wait, the staff again seemed to not be aware of the booking. It was all a little awkward. One member of the staff was lovely and helpful, but unfortunately we feel was let down by her colleagues. Overall a perfect hotel for location, comfort and views but staff dampened the experience.

Hotel's location is ok, near the church - center of Sapa town. But the street is too noisy and there are cars go by all the time. Staffs were friendly and helpful, especially the bellboy (or security, idk), helped us a lot. Receptionist was also helpful, except the guy on night shift. He was kinda rude to us. We arrived at 6 AM, which I certainly understand that we can't check in right away. But as he said ”We have room available, but please come back at 2PM to check in”. His face was so serious so we didn't ask anything more. However, the staffs at the next shift was very friendly and lovely, so we had a nice stay. Room was ok and clean, with a nice mountain view. Breakfast was also good. Although we didn't have a good impression at first, Azure hotel is a good choice for you in Sapa :)

Wow! What can I say? First off, the owners - Chang and David. They are the best! They treated us like family. The rooms are excellent! We booked 2 rooms. One was right beside the pool with a train view from inside the room. The other room is at the 3rd floor, overlooking the train and other building of Sapa. The hotel has 2 service elevators, a children's pool, billiard hall, food was nice. Coffee was superb! David offered to drive us around town. We went to the Alpine Coaster and Cat-Cat village with him as our driver. Even offered to buy us coffee. Chang went over the top as far as serving us. She arrange our Fansipan experience, called the bus operator to arrange a pick-up right from the hotel on our way back to Hanoi. They even left us with a thank you gift. Would I come back? Definitely yes. Will I recommend it to family, friends and others? A BIG YES!

The view is amazing and the rooms are very pretty. The staff is very pleasant and very friendly. There is a free shuttle to the City Center, but you have to reserve it early in advance, because especially on the weekends it is booked out fast. The infinity pool is stunning, although a little dirty. The rooms are not very soundproof. On the second floor you can hear the music and volume from the restaurant and from the guests on the terrace all day long until late in the evening. Definitely a recommendation with room for improvement.

This hotel was well located n room had a balcony with views of lake which was 2 minute walk. Beds very comfortable, shower lovely, mini fridge, great buffet breakfast, huge choice of foods. Staff pleasant and helpful. Only stayed one night unfortunately.

Our recent stay at Aliana Sapa Hotel was nothing short from amazing. We arrived early at 6am from Hanoi but the hotel wasn't open. We waited till around 7am and the hotel front desk staff - Chau Thi Hong Lien got us checked in early. I think also because the hotel wasn't buzzing with guests. This little touch made our day as we have been travelling 12 hours straight. Lien not only welcomed us warmly but also gave us fantastic recommendations for our Fansipan trek and finding a local private guide to explore the Hmong village. The price we paid for the private tour was really reasonable too. Breakfast was good and the restaurant staff were all so polite and nice. Served ala carte I'll recommend to try the porridge, pumpkin soup, carrot soup, and scrambled eggs. Hotel is away from the hustle and bustle of Sapa town, but that's a good thing. It's still within walking distance, and being close to the Mgallery Metropole Hotel and Sun Plaza is a bonus for exploring the area.Our rooms were spacious and spotlessly clean thanks to the diligent housekeeping staff. And that balcony view was downright breathtaking. To sum it up, Aliana Sapa Hotel - with its excellent service, friendly staff, incredible restaurant, and comfy rooms, it's a hidden gem in Sapa.

Very clean hotel and big rooms. The staff was very kind and friendly, girls helped us to rent a motorbike and show us how to discover Sa Pa. You have to try a massage, it was excellent and relaxing. We also came earlier than check in and they let us take a bath in their bathroom.

Location - The view is overrated as all the roads and constructions are in plain sight with tons of vehicle noise. Room - Terrible, we came back to our room full of ants and ant eggs that seemed to fall from the roof. To make it worse the room had been made up by the housekeeping. We got a swap of a new room but it was full of flies in the room itself and we had to use the mosquito swatter to eradicate the pests before we were able to fall asleep. Service - We need to call for the buggy service each time we need to leave our room for meals or to go for the site seeing as the room is an extended part of the resort. Each time we called for the service, we were told to wait outside the room (full of flies around), at times we waited for close to an hour. Crew - Best Crew award goes to the mosquito swatter, without it, we wouldn't be able to sleep in peace. The rest of the crew are basically just VERY concerned about whether we purchased the tickets for the attractions or have booked the transport to the city. Generally only recommend this place as a bed and breakfast instead of enjoying it like a resort.

Mi and Khoa from the hotel staff were incredibly helpful and friendly, demonstrating remarkable accommodation and a willingness to go the extra mile whenever needed. The view was truly fantastic, enhancing our overall enjoyment during our stay. We highly recommend this hotel for its exceptional service and picturesque surroundings.

Loved the stay here. On my visit, I think it was almost a full house booked by a local Vietnamese tour group. It might be, or might not be, because of that, but I was bumped up to a suite, for which I was really appreciative. The suite was super spacious, more space than I, a solo traveler, could need. The hotel was also classy and luxurious. I actually fell asleep in the bathtub and overslept. I took the night train to Sa Pa, so upon arrival it was obviously too early to check in. Hotel staff was very helpful to offer luggage storage while I went to the roof top to have my breakfast and prepare myself to visit Fansipan. Location was super central, only 5 minutes walk to Sa Pa square (where across the street you could catch the mountain tram from Sun Plaza to the cable car station for Fansipan). At the rooftop, and in my room, there were also great views available of the valley and mountain ranges. I think upgrading me to a suite was a great marketing move, because I was grateful and decided to have dinner in the hotel’s restaurant, as well as use their spa facility for a full body massage. Prices were pretty fair for in-house facilities, which I appreciated. Breakfast was a buffet — it wasn’t too memorable in my opinion, but the variety was huge, and the Vietnamese tourists seemed to love it. Staff were also friendly, helpful and great. All in all, I recommend this, and I would love to stay here again.

The room we booked was a premium room with a Mountain View and balcony, it was a bit more expensive but the views and overall quality of the room was definitely worth it. Clean rooms and good quality facilities in the room. Unfortunately we felt it was slightly let down by some of the staff and would have expected more from a 4 star, especially after paying a higher amount. It felt as though staff were generally disinterested and often hesitant to help with questions. We had a long wait after checking out and got told we couldn’t order any drinks when sitting in the lobby despite their being drinks menus out on the tables. Additionally we had an issue with our toilet which was unusable and, despite being told ‘one moment’ after contacting reception and then having the phone put down, were left waiting over an hour. We had to go downstairs and remind them of the room number and felt were generally met with a hesitance to help. We also asked twice about booking a taxi in advance to Lao Cai station to arrive for a scheduled train. They couldn’t give us a definitive price, like most would, and it also seemed like an inconvenience that we had asked to book one in advance. Eventually we were told one would be booked for us but, when we arrived to wait, the staff again seemed to not be aware of the booking. It was all a little awkward. One member of the staff was lovely and helpful, but unfortunately we feel was let down by her colleagues. Overall a perfect hotel for location, comfort and views but staff dampened the experience.

Hotel's location is ok, near the church - center of Sapa town. But the street is too noisy and there are cars go by all the time. Staffs were friendly and helpful, especially the bellboy (or security, idk), helped us a lot. Receptionist was also helpful, except the guy on night shift. He was kinda rude to us. We arrived at 6 AM, which I certainly understand that we can't check in right away. But as he said ”We have room available, but please come back at 2PM to check in”. His face was so serious so we didn't ask anything more. However, the staffs at the next shift was very friendly and lovely, so we had a nice stay. Room was ok and clean, with a nice mountain view. Breakfast was also good. Although we didn't have a good impression at first, Azure hotel is a good choice for you in Sapa :)

Wow! What can I say? First off, the owners - Chang and David. They are the best! They treated us like family. The rooms are excellent! We booked 2 rooms. One was right beside the pool with a train view from inside the room. The other room is at the 3rd floor, overlooking the train and other building of Sapa. The hotel has 2 service elevators, a children's pool, billiard hall, food was nice. Coffee was superb! David offered to drive us around town. We went to the Alpine Coaster and Cat-Cat village with him as our driver. Even offered to buy us coffee. Chang went over the top as far as serving us. She arrange our Fansipan experience, called the bus operator to arrange a pick-up right from the hotel on our way back to Hanoi. They even left us with a thank you gift. Would I come back? Definitely yes. Will I recommend it to family, friends and others? A BIG YES!

This hotel was well located n room had a balcony with views of lake which was 2 minute walk. Beds very comfortable, shower lovely, mini fridge, great buffet breakfast, huge choice of foods. Staff pleasant and helpful. Only stayed one night unfortunately.

Our recent stay at Aliana Sapa Hotel was nothing short from amazing. We arrived early at 6am from Hanoi but the hotel wasn't open. We waited till around 7am and the hotel front desk staff - Chau Thi Hong Lien got us checked in early. I think also because the hotel wasn't buzzing with guests. This little touch made our day as we have been travelling 12 hours straight. Lien not only welcomed us warmly but also gave us fantastic recommendations for our Fansipan trek and finding a local private guide to explore the Hmong village. The price we paid for the private tour was really reasonable too. Breakfast was good and the restaurant staff were all so polite and nice. Served ala carte I'll recommend to try the porridge, pumpkin soup, carrot soup, and scrambled eggs. Hotel is away from the hustle and bustle of Sapa town, but that's a good thing. It's still within walking distance, and being close to the Mgallery Metropole Hotel and Sun Plaza is a bonus for exploring the area.Our rooms were spacious and spotlessly clean thanks to the diligent housekeeping staff. And that balcony view was downright breathtaking. To sum it up, Aliana Sapa Hotel - with its excellent service, friendly staff, incredible restaurant, and comfy rooms, it's a hidden gem in Sapa.

Very clean hotel and big rooms. The staff was very kind and friendly, girls helped us to rent a motorbike and show us how to discover Sa Pa. You have to try a massage, it was excellent and relaxing. We also came earlier than check in and they let us take a bath in their bathroom.

Mi and Khoa from the hotel staff were incredibly helpful and friendly, demonstrating remarkable accommodation and a willingness to go the extra mile whenever needed. The view was truly fantastic, enhancing our overall enjoyment during our stay. We highly recommend this hotel for its exceptional service and picturesque surroundings.

Highly recommend!!! The service, the amenities, the view, the whole resort is AMAZING! This is by far one of the nicest hotels we've seen throughout Vietnam. And you are treated like VIP. The only feedback I would give is that they do not have a website or email address so communication prior to trip was a challenge. They have not use Facebook which worried me if this place was legit. Second feedback which is completely out of there control is there is major road construction near the hotel so taxis need to take a detour to get to the hotel and most of them wouldn't take the detour and made you walk 15 mins down a boldoser'd road. Not easy with luggage. The hotel is outside of the main town ***** which was nice as it gave you amazing views and after spending time in places like Hanoi it was nice to have a quiet option. We enjoyed the views and restaurants right beside the hotel. Overall, we would 100% come back!

The location in Sapa wasn't that bad either. All of the staff were friendly and responsive to questions about nearby travel destinations or travel itineraries, and it was nice to always receive feedback on any inconveniences while using the room. The room was clean and tidy, and they cleaned it well on the second day of our stay. For breakfast, banh mi ingredients, fried rice, sausage, bacon, bread, and egg dishes were ordered separately and cooked on the spot. There was juice and a few fruits, so it was a reasonable breakfast that was neither too much nor too little. This is a place that makes you look forward to your next trip to Sapa.

Simple and comfortable, with a panoramic view of the port and a full sense of technology

Located in the city of Laokai, it was in a place that was not lost. After arriving at the bus terminal in Laokai by bus from Hanoi, I understood that I would tell you the name of our hotel when I took a minibus. It was a clean hotel and there was no dissatisfaction with the water around the shower. I was a little worried about the sound of the walls and doors between the rooms, or the sound of the next room and the corridor.

i and my customers had been to stay day use here for 3 hours, the women of receptionist and a waitress at Cat Cat bar work at morning shift ( 25/01 ) were very friendly and pretty they’re warmly welcome us. + More specially Ms Thu was nice, helpful us and brought us to the car i not stay here for long time but i very appreciate about the staffs, just a little sad i don’t know the hotel don’t have bellman or they didn’t take care for our luggages, despite miss Thu she was try to help us but she is a women, the luggages big so i have bring by myself.

Beautiful hotel and very friendly, helpful staff. I was there for a local conference, and the accomodations were superb. Very spacious and clean rooms, nice facilities, extensive breakfast buffet. I only wish I had been able to stay longer to relax and enjoy all that the hotel has to offer.

The location of the hotel is very convenient. It is just a stone's throw away from Vietnam Customs. You can pass the customs as soon as you step out. The room facilities are old and the staff service is old. It is generally necessary to pay attention to the deluxe room. Not every room is as big as the promotional picture. He may We will arrange a smaller room for you. At that time, you have to tell the front desk that you want the same room as the photo and they will change it for you.