The Hilton Hotel here is a pleasant surprise because the bed is very comfortable, the kind that allows you to sleep all night long, super good 👍. The hotel lobby is well designed, with the sun shining in, and unique design elements. The Hilton Hotel has two buildings, and there is a suspended passage between the two buildings. Standing on the passage, you can take photos, which is very photogenic
Experience the Renaissance Columbus Westerville hotel. Whether you are traveling to Columbus for work or for fun, the Renaissance Columbus Westerville-Polaris hotel is the ready to help you create lasting memories. Embrace total comfort in spacious rooms and suites, well-appointed with contemporary amenities and deluxe bedding. Recharge and reconnect with a specialty cocktail at our lounge and restaurant with sweeping views of our natural surroundings. Ideally located in Westerville which offers a Hometown feel, while still being just minutes from everything that Columbus has to offer. Enjoy our convenient location to Polaris Fashion Center, Easton Town Center, Downtown Columbus, Nationwide Arena and the Columbus Convention Center. We also offer a pool, high-speed wireless internet and an attentive staff, who can help you plan your day around Westerville and Columbus. For style and substance, look no further than the Renaissance Columbus Westerville-Polaris hotel.
Very nice hotel located downtown area. Ball park across the street. Valet park or park yourself across the street in garage. Great service at the front desk.
The service was excellent! Super clean and convenient. Had both dinner and breakfast and both were wonderful! A beautiful hotel and I would highly recommend it.
This hotel is located in the center of Canton, surrounded by many meals, parking can be parked free of charge on both sides of the hotel. Breakfast has to be purchased separately, a typical American Samsung hotel breakfast, you know, the only bad thing is that every time you do not give the hotel's bill, it is said that it is a third party, find a third party. This is the only hotel to say this.
OK, breakfast is a bit monotonous, surrounded by office areas, there is no place to eat, you need to take a taxi to go out, the environment is OK, the front desk is very warm
There was a photo of an indoor pool and hot tub and there wasn’t either of those. That was the main reason for my stay. Other than that the room isn’t bad for the price
The hotel is in a very good location, with a direct view of Lake Erie from the window, which is great
Facilities: Complete and thoughtful, but the sink drains very slowly
Sanitation: Clean!
Environment: Beautiful
Service: Friendly service, freshly made breakfast, great!
110 reviews
8.6/10
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6.6/10
AAdam KimeWhile the building was attractive, the rooms, the amenities, and the service were no better than what you'd get at a Day's Inn.
There were also some odd things about the service and the facilities. First, the hotel boasted both an outdoor and an indoor pool (and a hot tub). The outdoor pool was closed and the hot tub was drained. On top of that, the hotel required that you wear paper wristbands to use the pool (or you will be evicted without refund), but you need an active room key to get into the pool in the first place. At one point, the desk manager came and asked families in the pool to get out and get the wristbands, which was really awkward. The pool set up is neat and unusual. The outdoor pool communicates with the indoor pool, and you can have a pool-side room with sliding doors that open to the outdoor pool area. It would be a neat feature-- as long as the outdoor pool is open, which it wasn't.
There were also odd breakdowns-- like the ice machine not working and housecleaning trying to clean out our room before checkout time.
All in all, I would have rather gone to a cheaper hotel. The experience was not worth the extra cost.
GGregHGreat stay overall. Booked for a staycation anniversary. The rooftop bar was closed for the rest of the season which was disappointing considering that was the main reason why we chose this hotel. Strangely the shower pressure was downright painful. However, service and staff were great and friendly!
AAnonymous UserThe hotel is in a very good location, with a direct view of Lake Erie from the window, which is great
Facilities: Complete and thoughtful, but the sink drains very slowly
Sanitation: Clean!
Environment: Beautiful
Service: Friendly service, freshly made breakfast, great!
GGuest UserI stayed there passing by. The hotel room was OK, clean and tidy, but there was no laundry room. Breakfast was charged. I suggest eating breakfast nearby.
GGuest UserPerfect hotel for a weekend get away. Within walking distance to the nationwide arena, which is where we saw a concert at. It was nice not having to fight for parking! The weather was perfect so we were able to sit out that night by the fire pit and relax. We ordered food from the restaurant. An amazing burger! 10/10 recommend. I will say, the only negative was the AC wasn’t the best even with it turned down as low as it would go, it was still stuffy
GGuest UserThe stay was good, breakfast 15 knives, eating was quite satisfactory, the service staff was very warm, and would take the initiative to help with things to drink. I ordered a chicken roll for dinner and it tasted very good! The whole hotel is very close to Cleveland Medical Center. It is very convenient for us to take a taxi to the downtown exhibition hall to use uber. The only downside is that the sound insulation of the room is not very good. Then the room service forgot to clean up on the first day. In short, it was a satisfactory stay! I love Cleveland! ! !
RRCute decor. Prime location but basically no amenities. The gym and laundry are like micro rooms and it feels like people live there. The hotel has a strange aroma and smells like a nursing home. Also they don’t have room service, water bottles inside the room, and no vending machines for snacks or beverages. So if you’re hungry or thirsty in the middle of the night you’re on your own.
GGuest UserHotel was nice and clean.
The woman at the front desk seemed very unhappy. She helped us, but seemed like she hated life that night that we checked in.
Slept pretty good, but was woken by some ladies who must've been coming back from the bars late at night.
We didn't have any food at the location, but the coffee was pleasant in the morning. Also loved the Shampoo and Conditioner!
QQiaotingThe equipment is slightly old, but the front desk staff is very good, the window can be opened to see the lake view, the bathtub is bigger than many restaurants is an advantage, quite clean.
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