4 Stars Hotels in Hawaii, United States

This's my first time booking through ”trip” app. I glad i did. Our room is corner views where we got both the view from diamond head and oceanfront. This's the best experience i have. We arrived at the hotel on a Friday night around 7pm Hawaii time. Didn't expect they were doing fireworks around 8pm. I got to see it right from my window view. Omg.....i was breaking in tears where i haven't experience of fireworks this close before. I wish they allow video reviews in here where i can share my recording of the fireworks to you all. My daily views from my room are the best everyday and night throughout our stay. We walked around the beaches, restaurants and stores around the hotel area everynight before bed. Anyway, thank you for the awesome experience and memories. Love it so much and totally recommend.

It is newly decorated in a Japanese style. The fixed seaside view is that the beach is not a full sea view. Most of the Japanese customers also have exclusive services. It is friendly to children. There are children's pools and water play facilities, and there is also an infinity pool with an adult bar. It is great not to disturb each other. There is a Lawson convenience store, an ice cream shop, etc. just below, with complete facilities, it is worth living in!

I paid the resort fee and deposit with my card when I checked in in the morning, but when I went to the front desk to pick up my room key in the afternoon, I was charged the resort fee and deposit again. Even if I told him that I had paid when I checked in earlier, he insisted that I could pay. It's not for me, it's for my husband. Even though I said it was strange that I had reserved only one room for two people, I was told to pay. I asked someone who could speak Japanese to take over the phone and explain things to me, and they finally gave me the room key, but there was no explanation or apology as to why it happened. I was handed the room key with a defiant attitude. And, as expected, I was charged at the restaurant even though I made a reservation with a plan that included breakfast. If the front desk is that much, well, I thought it would be like that. I'm scared of what I'll be charged next time when I check out tomorrow. Is Marriott a hotel like that? I come to Hawaii every year, but I will never stay at a Marriott again. It's a shame because the location and facilities are fine.

Stayed here for 1 week,location is great. Right on Waikiki. This hotel doesn’t have its own beach but offers free sitting chairs to bring with you to the beach and towels. Takes 20secs to the beach.Really tall hotel so you can see sunset over the ocean,staff is SUPER friendly. Building is old like all of them on Waikiki,furniture needs updating,mattress is hard but they give you 4 pillows,asked for our room to be freshened up when came back sheets and duvet cover never got changed.Asked next day to freshen up and left sheets same way.Not sure why,cleaning staff spoke perfect English!Mon&Wed they got farmers market downstairs,outrageous prices a Coconut for $20US, a small cup of fruits for $20US,youll also find bracelets and other junk! Overall it’s affordable and central,we didn’t eat on the resort nor used their spa so can’t recommend!

The hotel is an affordable price with simple and clean environment. The room looks new and tidy which make me pick for my four nights stay. More importantly they offer cheap parking charge compared to other hotels in Waikiki. There are two bottle of water to be provided each day and you can redeem for free in front desk which is appreciated, you can also take the refilling water in lobby. Microwave is provided in each room too.

I booked a room with two beds. There was no microwave and the fridge was very warm, I would not trust leaving food in there overnight. The room was alright although the hallways smelt like **** and there were stains on the carpet floor. Other then that, I enjoyed the view from the 15 floor. The hotel is also right in the middle of Waikiki and there is a trolley stop right across the street from the hotel. ( if you don’t want to pay a huge price for transportation I suggest the Waikiki trolley $10 non stop rides from Waikiki to Ala moana (pink line)

Hilton brand used to be my hotel of choice. After some very disappointing stays toward the end of Covid I decided I was switching to anything but Hilton. I should have stuck with my commitment. As the previous poster said our room ($350) was very small. The corridors were old and dingy. When I walked into the room I went to look out the window and there was a view of a rooftop, a large dumpster of trash and a delapidated building with graffiti. In fact there are several abandoned buildings surrounding the property so the area isn’t great. They still don’t have daily housekeeping. I have been in Hawaii for 10-days now and my other hotels all had daily cleaning and it was excellent. There is no excuse for Hilton to not being this service back. That is a key reason people like to stay at hotels vs VRBOs. Hilton is putting the savings in their own pocket as their rates haven’t been adjust to reflect the significant reduction in service. Luckily we are only staying one night. The checkin was nice and the agent was friendly. The grounds (toward the water) were nice. I also agree with the other poster as I question why a resort fee at this property. If you get an ocean view room and don’t mind the lack of maid service then you should be ok. Definitely don’t stay in the odd numbered rooms in the ancillary building or you will view the ghetto.

Don’t book a room cheaply! *Environmental location, next to Wakiki Beach and on the main road, it is very convenient to be connected in all directions. Convenience stores and restaurants, trolly stations, public beaches, and zoos are all very close and within walking distance. *Room facilities, the hotel has a history of a hundred years, so it is very stylish, but the city view room in the Diamond Building is so bad! ! ! ! Not as good as the new 3 star hotel rooms. (Pictured below are the benefits of room upgrade with the Marriott Platinum Card. I booked the cheapest room, but it turned out that booking through a third party did not provide any membership benefits. In the Maui fire, the hotel was full, and I wanted to upgrade temporarily but there was no room). The room is old, with an area of ​​less than 20 square meters. Morning and night, I am woken up either by cars on the road or by the phone in the next room. A very bad experience! * Service, remind the guests to check the bill carefully. After staying for 5 nights, the wrong bill was charged on 4 days. They checked it out one by one when they checked out, and the wrong money was refunded after 4 days. In short, don't try to be cheap when booking a room. The small and shabby room type is not as good as staying in Hyatt or Marriott. The price/performance ratio is too low!

The hotel is great and clean and our room was a good size. I was sad that they didn’t have an actual pool. They have a waddle pool for kids and a hot (warm) tub. Parking at the hotel is quiet expensive and the walk to the beach is about 10 minutes. It was nice to be able to get towels, beach chairs and umbrellas from the hotel to use at the beach. Lots of shops and restaurants steps away.

So....got a great rate on Travelzoo voucher for 4 nights. This hotel has been remodeled and is still in process of completing some work in common areas. Starbucks opened when I was there, and Monkeypod will open in the future. Staff was fabulous! No complaints there. I was able to check in early and got a partial ocean view on floor 11. Room was spotless. My only complaint, and it's a big one for me, is the soundproofing. I should say lack of it! Doors are HEAVY and each open and shut on the floor nearby is a shock to the sleeper. Also, the wind whistled and the band and traffic comes right in through slider to balcony. The band stops at 9, so that was no problem, and very nice. But....I hated the door slams and other interior noises. If you are a light sleeper, I don't think you will enjoy yourself. I wore ear plugs. Location is superb! It really can't be beat. Pool is OK. The jacuzzi was kind of icky. One being closed the entire time, the other kind of grey and the one attached to the pool generally full of kids. No jacuzzi for me. Towels and loungers were readily available. No problems there. We did have a problem at restaurant/ bar with what we think was bad turkey or mayo on a club. My grandson and I got sick within a couple hours. Unfortunately for the maintenance staff there was some cleaning up to do in the bathroom. The staff responded immediately and were so nice about it. I cannot thank them enough. However, when I reported this to the restaurant manager in the morning I was not totally happy with his response. All in all, I would stay there again for what I paid for it.

This's my first time booking through ”trip” app. I glad i did. Our room is corner views where we got both the view from diamond head and oceanfront. This's the best experience i have. We arrived at the hotel on a Friday night around 7pm Hawaii time. Didn't expect they were doing fireworks around 8pm. I got to see it right from my window view. Omg.....i was breaking in tears where i haven't experience of fireworks this close before. I wish they allow video reviews in here where i can share my recording of the fireworks to you all. My daily views from my room are the best everyday and night throughout our stay. We walked around the beaches, restaurants and stores around the hotel area everynight before bed. Anyway, thank you for the awesome experience and memories. Love it so much and totally recommend.

It is newly decorated in a Japanese style. The fixed seaside view is that the beach is not a full sea view. Most of the Japanese customers also have exclusive services. It is friendly to children. There are children's pools and water play facilities, and there is also an infinity pool with an adult bar. It is great not to disturb each other. There is a Lawson convenience store, an ice cream shop, etc. just below, with complete facilities, it is worth living in!

I paid the resort fee and deposit with my card when I checked in in the morning, but when I went to the front desk to pick up my room key in the afternoon, I was charged the resort fee and deposit again. Even if I told him that I had paid when I checked in earlier, he insisted that I could pay. It's not for me, it's for my husband. Even though I said it was strange that I had reserved only one room for two people, I was told to pay. I asked someone who could speak Japanese to take over the phone and explain things to me, and they finally gave me the room key, but there was no explanation or apology as to why it happened. I was handed the room key with a defiant attitude. And, as expected, I was charged at the restaurant even though I made a reservation with a plan that included breakfast. If the front desk is that much, well, I thought it would be like that. I'm scared of what I'll be charged next time when I check out tomorrow. Is Marriott a hotel like that? I come to Hawaii every year, but I will never stay at a Marriott again. It's a shame because the location and facilities are fine.

Stayed here for 1 week,location is great. Right on Waikiki. This hotel doesn’t have its own beach but offers free sitting chairs to bring with you to the beach and towels. Takes 20secs to the beach.Really tall hotel so you can see sunset over the ocean,staff is SUPER friendly. Building is old like all of them on Waikiki,furniture needs updating,mattress is hard but they give you 4 pillows,asked for our room to be freshened up when came back sheets and duvet cover never got changed.Asked next day to freshen up and left sheets same way.Not sure why,cleaning staff spoke perfect English!Mon&Wed they got farmers market downstairs,outrageous prices a Coconut for $20US, a small cup of fruits for $20US,youll also find bracelets and other junk! Overall it’s affordable and central,we didn’t eat on the resort nor used their spa so can’t recommend!

The hotel is an affordable price with simple and clean environment. The room looks new and tidy which make me pick for my four nights stay. More importantly they offer cheap parking charge compared to other hotels in Waikiki. There are two bottle of water to be provided each day and you can redeem for free in front desk which is appreciated, you can also take the refilling water in lobby. Microwave is provided in each room too.

I booked a room with two beds. There was no microwave and the fridge was very warm, I would not trust leaving food in there overnight. The room was alright although the hallways smelt like **** and there were stains on the carpet floor. Other then that, I enjoyed the view from the 15 floor. The hotel is also right in the middle of Waikiki and there is a trolley stop right across the street from the hotel. ( if you don’t want to pay a huge price for transportation I suggest the Waikiki trolley $10 non stop rides from Waikiki to Ala moana (pink line)

Don’t book a room cheaply! *Environmental location, next to Wakiki Beach and on the main road, it is very convenient to be connected in all directions. Convenience stores and restaurants, trolly stations, public beaches, and zoos are all very close and within walking distance. *Room facilities, the hotel has a history of a hundred years, so it is very stylish, but the city view room in the Diamond Building is so bad! ! ! ! Not as good as the new 3 star hotel rooms. (Pictured below are the benefits of room upgrade with the Marriott Platinum Card. I booked the cheapest room, but it turned out that booking through a third party did not provide any membership benefits. In the Maui fire, the hotel was full, and I wanted to upgrade temporarily but there was no room). The room is old, with an area of ​​less than 20 square meters. Morning and night, I am woken up either by cars on the road or by the phone in the next room. A very bad experience! * Service, remind the guests to check the bill carefully. After staying for 5 nights, the wrong bill was charged on 4 days. They checked it out one by one when they checked out, and the wrong money was refunded after 4 days. In short, don't try to be cheap when booking a room. The small and shabby room type is not as good as staying in Hyatt or Marriott. The price/performance ratio is too low!

The hotel is great and clean and our room was a good size. I was sad that they didn’t have an actual pool. They have a waddle pool for kids and a hot (warm) tub. Parking at the hotel is quiet expensive and the walk to the beach is about 10 minutes. It was nice to be able to get towels, beach chairs and umbrellas from the hotel to use at the beach. Lots of shops and restaurants steps away.

So....got a great rate on Travelzoo voucher for 4 nights. This hotel has been remodeled and is still in process of completing some work in common areas. Starbucks opened when I was there, and Monkeypod will open in the future. Staff was fabulous! No complaints there. I was able to check in early and got a partial ocean view on floor 11. Room was spotless. My only complaint, and it's a big one for me, is the soundproofing. I should say lack of it! Doors are HEAVY and each open and shut on the floor nearby is a shock to the sleeper. Also, the wind whistled and the band and traffic comes right in through slider to balcony. The band stops at 9, so that was no problem, and very nice. But....I hated the door slams and other interior noises. If you are a light sleeper, I don't think you will enjoy yourself. I wore ear plugs. Location is superb! It really can't be beat. Pool is OK. The jacuzzi was kind of icky. One being closed the entire time, the other kind of grey and the one attached to the pool generally full of kids. No jacuzzi for me. Towels and loungers were readily available. No problems there. We did have a problem at restaurant/ bar with what we think was bad turkey or mayo on a club. My grandson and I got sick within a couple hours. Unfortunately for the maintenance staff there was some cleaning up to do in the bathroom. The staff responded immediately and were so nice about it. I cannot thank them enough. However, when I reported this to the restaurant manager in the morning I was not totally happy with his response. All in all, I would stay there again for what I paid for it.

The staff at the Waikiki location were wonderful, eager to help, warm-hearted. The location is a quick walk to the beach. Lovely area. Lovely & very clean, comfy rooms. Fridge in the room (no microwave). Free breakfast bar. Beach gear to use. Close to lots of shops, restaurants, beach!

Hilton brand used to be my hotel of choice. After some very disappointing stays toward the end of Covid I decided I was switching to anything but Hilton. I should have stuck with my commitment. As the previous poster said our room ($350) was very small. The corridors were old and dingy. When I walked into the room I went to look out the window and there was a view of a rooftop, a large dumpster of trash and a delapidated building with graffiti. In fact there are several abandoned buildings surrounding the property so the area isn’t great. They still don’t have daily housekeeping. I have been in Hawaii for 10-days now and my other hotels all had daily cleaning and it was excellent. There is no excuse for Hilton to not being this service back. That is a key reason people like to stay at hotels vs VRBOs. Hilton is putting the savings in their own pocket as their rates haven’t been adjust to reflect the significant reduction in service. Luckily we are only staying one night. The checkin was nice and the agent was friendly. The grounds (toward the water) were nice. I also agree with the other poster as I question why a resort fee at this property. If you get an ocean view room and don’t mind the lack of maid service then you should be ok. Definitely don’t stay in the odd numbered rooms in the ancillary building or you will view the ghetto.

It's so old and old The bedding was so old that I didn't want to use it, and the carpet on the room floor had not been cleaned so I had to re-use it. I want to change to another room. Also, several cockroaches appeared on the refrigerator door. The parking lot is quite far away, but the parking fee is very expensive. I will never go again, and if anyone asks, I would recommend going somewhere else.

Somehow why Ctrip scores so low. Basically, when I go out, I choose hotels above 3,000 yuan. This one really surprises me. Xanadu is average. recommend. The swimming pool is good, parent-child. Oshima and Honolulu are completely different and quite good.

I was nervous to stay here given the reviews and with the current construction I wouldn't have been happy to pay full price (not because of noise/dust, but because the restaurants/spa/bars/etc. are not all up and running!) but I got a nice 30% off deal through the Outrigger website and was happy with what we paid. I chose the oceanfront room knowing I'd get a good view (too many oceanview hotels only offer a glimpse of the water) but never imagined the incredible surprise we got - our room faced directly out to where the lights shine for the manta rays each night so it was like we had our our private manta observation deck! It was unreal! The room was comfy, clean and spacious; the staff were super friendly and helped quickly when our balcony was flooded after a storm, and we loved the morning yoga, mac nut lattes at holoholo market, and the easy self parking (it's really not a long walk). The beach pool was closed for renos but we enjoyed the courtyard pool very much, and the grounds were stunning to walk around in the morning an evening - keep a lookout for goats on the rocks! We were also able to walk to and from Keauhou Bay marina for our night snorkle with the mantas which was super convenient. KTA superstore and L&L BBQ are just down the road for quick eats and the location was perfect for visiting K'au, Kona coffee farms and to get to the airport. Can't wait to stay again when the renovations are complete!

Behind the hotel is Coconut Island, a local park. The view is great and you can swim directly in the sea. But the hotel really doesn't have much facilities. The hair dryer is terrible. There is no microwave. I bought something to eat and wanted to heat it up. I asked the front desk and there is no microwave at 9pm in the downstairs restaurant. They didn't even accept the order. After asking, there was no room service. They told us that we could wait for breakfast the next day, which made us laugh out loud... I called three times to get two new towels and waited for more than an hour before they came... It really occupies a great location for nothing (attractions + quietness in the middle of chaos + very close to the airport). ps. There are super delicious ice creams and specialty cafes within a 10-minute walk.

Hotel is very nice with many swimpools and beach. But service is not that great and hotel breakfast is expensive and not good. I paid so much for each day and you don’t get too much service. If you book early I think it’s still worth it to stay this hotel. Location is very good, near by have markets and shop is very unique. I would like to thank you Ctrip for all you hard work make our holiday very special.

The hotel is very good, the environment is good, suitable for relaxing vacation.

The Condo was in good condition, could’ve used new carpet and paint touch up but despite that very clean!!! The size the condo was perfect and we could see the ocean from the patio doors. The kitchen was well serviced with clean nice dishes. The washer/dryer was a fabulous feature we used!! The front desk staff were very helpful and friendly. Parking was including and easy to find. Condo was close to Kona Inn shopping and the bypass road used for Hwy 11. Would definitely recommend staying there!!! The guest book in the condo to write your own entry was so fun to read what other guests had done!!

The hotel was fixed, but because the trip was cancelled, there was no check-in, and the first day’s payment was deducted. Unfortunately.

We had anticipated this trip for a few years, which we postponed twice due to COVID. Our trip to Kohala Suites and the Big Island was EXCELLENT. Everyone at the HGVC was friendly and helpful. The grounds are amazing and beautiful. I am planning a return trip because 7 days wasn't enough time. We could have stayed much longer. The Island and people are spectacular and the resort was a great place to stay when we needed to rest and have some down time. I highly recommend this Kohala Suites and the Hilton properties in the area. The shuttle bus to to the Lagoon at the large Hilton Hotel was convenient and I just cannot say enough about the positive experience our whole family and our guests enjoyed.

Hilton brand used to be my hotel of choice. After some very disappointing stays toward the end of Covid I decided I was switching to anything but Hilton. I should have stuck with my commitment. As the previous poster said our room ($350) was very small. The corridors were old and dingy. When I walked into the room I went to look out the window and there was a view of a rooftop, a large dumpster of trash and a delapidated building with graffiti. In fact there are several abandoned buildings surrounding the property so the area isn’t great. They still don’t have daily housekeeping. I have been in Hawaii for 10-days now and my other hotels all had daily cleaning and it was excellent. There is no excuse for Hilton to not being this service back. That is a key reason people like to stay at hotels vs VRBOs. Hilton is putting the savings in their own pocket as their rates haven’t been adjust to reflect the significant reduction in service. Luckily we are only staying one night. The checkin was nice and the agent was friendly. The grounds (toward the water) were nice. I also agree with the other poster as I question why a resort fee at this property. If you get an ocean view room and don’t mind the lack of maid service then you should be ok. Definitely don’t stay in the odd numbered rooms in the ancillary building or you will view the ghetto.

Behind the hotel is Coconut Island, a local park. The view is great and you can swim directly in the sea. But the hotel really doesn't have much facilities. The hair dryer is terrible. There is no microwave. I bought something to eat and wanted to heat it up. I asked the front desk and there is no microwave at 9pm in the downstairs restaurant. They didn't even accept the order. After asking, there was no room service. They told us that we could wait for breakfast the next day, which made us laugh out loud... I called three times to get two new towels and waited for more than an hour before they came... It really occupies a great location for nothing (attractions + quietness in the middle of chaos + very close to the airport). ps. There are super delicious ice creams and specialty cafes within a 10-minute walk.