4 Stars Hotels in Central Region, Uganda

There were many other hotels we could have chosen to stay in Kampala but having had such a great experience 4 months ago, we decided to return to the Protea Hotel by Marriott in Kampala. Joan and Charlotte were very good at checking us in quickly. Thank you so much as we were very tired having travelled nearly 20 hours by plane! Maurice, Noah and Rehema were excellent with their customer service by ensuring my mother and I had everything needed for a nice evening. Our room did not have a mini fridge so Maurice suggested he will go and check for a spare one. Maurice brought us one, given the fact that the hotel was almost full. Noah, thank you for all your help in making the tasks I needed completing easier and quick. Maurice, Noah and Rehema thank you for your great hospitality. You were all so kind. Jasper, Sampson and Issac looked after us when we were having diner in our room and made sure we had what we needed by being so quick with their service. They had to run to the kitchen back and forth and were very efficient although they were all very busy that night. In the morning, the breakfast buffet was great with a big variety of food choices. The chef on the night duty made some Poha upon our request, thank you for doing that for us. The Poha was delicious and so were the Indian pakoras. Chef Godfrey made beautiful omelettes as we wanted and went beyond his time to fulfil my mother's need with the chillies. Derrick made us teas the way we liked and the teas were perfect. Cissy and Aisha thank you for your kindness and service. Sharon it was lovely to see you and wish you all the best. The buffet was a mixture of continental and cooked breakfast with a couple of ”chef's speciality of the day” which were delicious! Well worth the money. Samuel, thank you for your speedy checkout and your advice. Thank you all again for your kindness and making another stay wonderful. We will miss you all but promise to return again in the near future. Each one of you have contributed to another great stay and made it even more special, you were all very friendly, courteous and very accommodating. The quality of each of you was very impressive. With regards to the hotel, it was great to see some improvements to the room. The bed was very comfortable it felt like sleeping on a cloud :) The room was very clean, spacious and the new decor was superb. However the shower gel needs to be changed back to the old style one as the new gel is so runny like water and not soapy at all! Also, the WiFi was a bit slow this time and got cut a few times. Still giving 5 out of 5 stars as each member of the staff were amazing and professional with their duties. Can not wait to see the refurbished version of the hotel in months to come :)

Visited this beautiful hotel whilst on a business trip to Kampala. The hotel lives up to all the values and services one can relate to with Hilton hotels. The clean and chic, amazing food in the restaurant and a very comfortable lounge like atmosphere. Did surpass my expectations in a pleasant manner as I was immediately recognised as a valuable returning guest to the hotel. Kudos to the leadership!

Rooms are very clean and the food is always fresh and tasty. This is the first place to eat very well balanced food that is not Oily and too spicy. The front desk team is amazing. Noeline and Yohanna are simply the best. I will not hesitate to come back over and over again.

My friends and I enjoyed the place and we had a good time. We were well served by Emmanuel who left a smile on our faces. They have many sitting places but the Kololo bar lounge has a beautiful view with a cool breeze and beautiful scenery. They keep the place clean and we saw them changing pillows. Emmanuel gave us the best service as he was hospitable, fun and full of smile. I would recommend the place to anyone and come again.

Koki hotel is in central Kampala. It's a prime location being so close to many banks, the market and the taxi buses to get to other parts of Uganda. So location is 10/10. Customer service is also first class. I was served by Juliet who reserved me a room as I was checking in at night. The room itself was excellent - tea and coffee check, water bottles check , AC and big screen Tv check, fridge check, iron and ironing board check. The only thing missing was a safety deposit box for my valuables. But the hotel itself was secure. The next morning I was too tired to go to breakfast so for 10k ($3) I got breakfast in bed. And a good buffet it was too. All in all a wonderful relaxing time in a suppers value for money hotel in central Kampala. I will mow def stay here in all my future trips to Uganda. Every staff member I met was courteous and welcoming. Congrats Koki hotel.... you have every right to be cocky !!!! :)

The staff were helpful from the moment I booked, answering many questions and making changes to my booking easily. My airport transfer was arranged by the hotel for my 2am arrival and was a safe ride to the hotel. The suite was really spacious with a great shower, a small kitchenette, iron and iron board all supplied. The restaurant on the top floor has a roof top terrace with a magnificent view over the city and was a highlight of each morning and evening. Breakfast was substantial and varied each day.

The hotel facilities and hardware are great! The breakfast is also very rich! Cons: The balcony of the room is open, it feels unsafe to sleep at night! The most important thing is that the downstairs bar & activities are too loud at night, it's like sleeping on the stereo. Will not live again next time! The music is extremely loud in the evening till the midnight. Cannot sleep. I will never stay in this hotel.

Out of all the hotels that I stayed at in Uganda, this one stood out like a gem. Quality was amazing, absolutely no issues. Staff is super friendly and resolves everything in seconds. Immaculately clean. Has the best view out of all hotels in Uganda, would really recommend this hotel if you are travelling to Entebbe. Service is awesome and this hotel has everything you could want for a nights stay. I wouldn’t encourage this if you want the sort of hotels with activities and loads of stuff to do at daytime, but if you want quality nightlife and a great sleep, this would be the one to chose. I had a great experience here and I hope that if you chose it, you will also have a terrific time!

There were many other hotels we could have chosen to stay in Kampala but having had such a great experience 4 months ago, we decided to return to the Protea Hotel by Marriott in Kampala. Joan and Charlotte were very good at checking us in quickly. Thank you so much as we were very tired having travelled nearly 20 hours by plane! Maurice, Noah and Rehema were excellent with their customer service by ensuring my mother and I had everything needed for a nice evening. Our room did not have a mini fridge so Maurice suggested he will go and check for a spare one. Maurice brought us one, given the fact that the hotel was almost full. Noah, thank you for all your help in making the tasks I needed completing easier and quick. Maurice, Noah and Rehema thank you for your great hospitality. You were all so kind. Jasper, Sampson and Issac looked after us when we were having diner in our room and made sure we had what we needed by being so quick with their service. They had to run to the kitchen back and forth and were very efficient although they were all very busy that night. In the morning, the breakfast buffet was great with a big variety of food choices. The chef on the night duty made some Poha upon our request, thank you for doing that for us. The Poha was delicious and so were the Indian pakoras. Chef Godfrey made beautiful omelettes as we wanted and went beyond his time to fulfil my mother's need with the chillies. Derrick made us teas the way we liked and the teas were perfect. Cissy and Aisha thank you for your kindness and service. Sharon it was lovely to see you and wish you all the best. The buffet was a mixture of continental and cooked breakfast with a couple of ”chef's speciality of the day” which were delicious! Well worth the money. Samuel, thank you for your speedy checkout and your advice. Thank you all again for your kindness and making another stay wonderful. We will miss you all but promise to return again in the near future. Each one of you have contributed to another great stay and made it even more special, you were all very friendly, courteous and very accommodating. The quality of each of you was very impressive. With regards to the hotel, it was great to see some improvements to the room. The bed was very comfortable it felt like sleeping on a cloud :) The room was very clean, spacious and the new decor was superb. However the shower gel needs to be changed back to the old style one as the new gel is so runny like water and not soapy at all! Also, the WiFi was a bit slow this time and got cut a few times. Still giving 5 out of 5 stars as each member of the staff were amazing and professional with their duties. Can not wait to see the refurbished version of the hotel in months to come :)

Visited this beautiful hotel whilst on a business trip to Kampala. The hotel lives up to all the values and services one can relate to with Hilton hotels. The clean and chic, amazing food in the restaurant and a very comfortable lounge like atmosphere. Did surpass my expectations in a pleasant manner as I was immediately recognised as a valuable returning guest to the hotel. Kudos to the leadership!

My friends and I enjoyed the place and we had a good time. We were well served by Emmanuel who left a smile on our faces. They have many sitting places but the Kololo bar lounge has a beautiful view with a cool breeze and beautiful scenery. They keep the place clean and we saw them changing pillows. Emmanuel gave us the best service as he was hospitable, fun and full of smile. I would recommend the place to anyone and come again.

Rooms are very clean and the food is always fresh and tasty. This is the first place to eat very well balanced food that is not Oily and too spicy. The front desk team is amazing. Noeline and Yohanna are simply the best. I will not hesitate to come back over and over again.

Koki hotel is in central Kampala. It's a prime location being so close to many banks, the market and the taxi buses to get to other parts of Uganda. So location is 10/10. Customer service is also first class. I was served by Juliet who reserved me a room as I was checking in at night. The room itself was excellent - tea and coffee check, water bottles check , AC and big screen Tv check, fridge check, iron and ironing board check. The only thing missing was a safety deposit box for my valuables. But the hotel itself was secure. The next morning I was too tired to go to breakfast so for 10k ($3) I got breakfast in bed. And a good buffet it was too. All in all a wonderful relaxing time in a suppers value for money hotel in central Kampala. I will mow def stay here in all my future trips to Uganda. Every staff member I met was courteous and welcoming. Congrats Koki hotel.... you have every right to be cocky !!!! :)

The staff were helpful from the moment I booked, answering many questions and making changes to my booking easily. My airport transfer was arranged by the hotel for my 2am arrival and was a safe ride to the hotel. The suite was really spacious with a great shower, a small kitchenette, iron and iron board all supplied. The restaurant on the top floor has a roof top terrace with a magnificent view over the city and was a highlight of each morning and evening. Breakfast was substantial and varied each day.

The hotel facilities and hardware are great! The breakfast is also very rich! Cons: The balcony of the room is open, it feels unsafe to sleep at night! The most important thing is that the downstairs bar & activities are too loud at night, it's like sleeping on the stereo. Will not live again next time! The music is extremely loud in the evening till the midnight. Cannot sleep. I will never stay in this hotel.

This was fantastic hotel. Great food in the evening as well. Breakfast was very adequate. Room was amazing. The only problem I can see is during the rains. I arrived during rains and the restaurant was a big puddle. It was breakfast time and an extension lead through the puddles to connect to the toaster. In the corridor puddles outside the rooms. Once I got used to this whenever it rained it was fine. In fact more than fine. The curry was one of the best I have eaten. I would definitely go back

Out of all the hotels that I stayed at in Uganda, this one stood out like a gem. Quality was amazing, absolutely no issues. Staff is super friendly and resolves everything in seconds. Immaculately clean. Has the best view out of all hotels in Uganda, would really recommend this hotel if you are travelling to Entebbe. Service is awesome and this hotel has everything you could want for a nights stay. I wouldn’t encourage this if you want the sort of hotels with activities and loads of stuff to do at daytime, but if you want quality nightlife and a great sleep, this would be the one to chose. I had a great experience here and I hope that if you chose it, you will also have a terrific time!

There was lots that I loved about this hotel. The staff were all very friendly and helpful, the location is great (attached to the mall and opposite the craft centre). The food was very good, the rooms were stylish and well equipped (excellent hot shower, wifi, TV, hairdryer, balcony) and the complimentary airport transfer was much appreciated. I had chosen this hotel principally for its swimming pool which was beautiful. But I discovered that this is also used by locals at weekends. There were various soundboxes (all competing to be the loudest!), and children and groups jumping in and being very noisy. This felt like a public pool, not a hotel pool, and not a place where hotel guests can relax. I have no problem with locals using the pool, but feel that Best Western should maintain the standards displayed in the hotel. I was also unlucky to not sleep well due to a great deal of noise until after 1am from guests in the corridor/lobby, I assume from a late night in the bar.

I liked everything, good hotel

The location is good, near to the Botanical Garden, the Covid test centre and about 10 mins drive from the airport. The room was large and clean but the customer service was very poor. Staff were polite but offhand. Although we had a double room there was only one cup on the tea tray and there was no milk. When I asked at the desk for these items, I was told that 'housekeeping had closed. This was 7pm. My suggestion that someone get us milk from the kitchen was ignored. We had a meal in the restaurant one evening and room service the next. On both occasions we had to wait an hour for service. My wife had asked for tea with milk. What arrived was a small teapot full of hot milk and no tea bag. I had negotiated an airport shuttle of $15 for the two of us, instead of the $15 each advertised. On checkout there was a different member of staff who tried to insist on charging the full $30. Apart from the fact that most hotels in Entebbe offer a free shuttle, the episode left a nasty taste. Lastly, the receptionist first showed me the amount payable as a calculator total and was reluctant to give me an official bill. When he finally gave it to me, the official bill was $30 less than he had tried to charge me! I won't be staying there again.

First of all I was very happy with the hotel and staff. It is gated and it is safe and it is clean, Free breakfast and an airport courtesy shuttle were a bonus. You’re 5 minutes from the airport which is great if your flight gets in after midnight like mine did v Now here’s the Marriott part: They don’t tell you this when you book your stay, either thru the BonVoy site or directly with the hotel giving them your BonVoy number, that you only earn elite night credit at the rate of one night for every two you stay and you earn points at the rate of five per dollar spent. If you’re a BonVoy member and those things are important to you, be warned!

Out of all the hotels that I stayed at in Uganda, this one stood out like a gem. Quality was amazing, absolutely no issues. Staff is super friendly and resolves everything in seconds. Immaculately clean. Has the best view out of all hotels in Uganda, would really recommend this hotel if you are travelling to Entebbe. Service is awesome and this hotel has everything you could want for a nights stay. I wouldn’t encourage this if you want the sort of hotels with activities and loads of stuff to do at daytime, but if you want quality nightlife and a great sleep, this would be the one to chose. I had a great experience here and I hope that if you chose it, you will also have a terrific time!

There was lots that I loved about this hotel. The staff were all very friendly and helpful, the location is great (attached to the mall and opposite the craft centre). The food was very good, the rooms were stylish and well equipped (excellent hot shower, wifi, TV, hairdryer, balcony) and the complimentary airport transfer was much appreciated. I had chosen this hotel principally for its swimming pool which was beautiful. But I discovered that this is also used by locals at weekends. There were various soundboxes (all competing to be the loudest!), and children and groups jumping in and being very noisy. This felt like a public pool, not a hotel pool, and not a place where hotel guests can relax. I have no problem with locals using the pool, but feel that Best Western should maintain the standards displayed in the hotel. I was also unlucky to not sleep well due to a great deal of noise until after 1am from guests in the corridor/lobby, I assume from a late night in the bar.

I liked everything, good hotel

The location is good, near to the Botanical Garden, the Covid test centre and about 10 mins drive from the airport. The room was large and clean but the customer service was very poor. Staff were polite but offhand. Although we had a double room there was only one cup on the tea tray and there was no milk. When I asked at the desk for these items, I was told that 'housekeeping had closed. This was 7pm. My suggestion that someone get us milk from the kitchen was ignored. We had a meal in the restaurant one evening and room service the next. On both occasions we had to wait an hour for service. My wife had asked for tea with milk. What arrived was a small teapot full of hot milk and no tea bag. I had negotiated an airport shuttle of $15 for the two of us, instead of the $15 each advertised. On checkout there was a different member of staff who tried to insist on charging the full $30. Apart from the fact that most hotels in Entebbe offer a free shuttle, the episode left a nasty taste. Lastly, the receptionist first showed me the amount payable as a calculator total and was reluctant to give me an official bill. When he finally gave it to me, the official bill was $30 less than he had tried to charge me! I won't be staying there again.

First of all I was very happy with the hotel and staff. It is gated and it is safe and it is clean, Free breakfast and an airport courtesy shuttle were a bonus. You’re 5 minutes from the airport which is great if your flight gets in after midnight like mine did v Now here’s the Marriott part: They don’t tell you this when you book your stay, either thru the BonVoy site or directly with the hotel giving them your BonVoy number, that you only earn elite night credit at the rate of one night for every two you stay and you earn points at the rate of five per dollar spent. If you’re a BonVoy member and those things are important to you, be warned!