4 Stars Hotels in Azores, Portugal

The Caloura Hotel Resort impressed us all round. Super nice room with a great view of the sea from the balcony. Beautifully landscaped grounds all around with lots of flowers and flowering shrubs. About 15 minutes by car from Ponta Delgada, it is in a beautiful, quiet location, except for the merry chattering of seabirds at night. Very, very great breakfast buffet - my personal favorite the carob bread rolls, I have never eaten such delicious rolls! The evening buffet was too expensive for us at €28, because we stuck to the salads and desserts in the evening, the main courses were not to our liking, and the a la carte food was more recommendable. The staff is super friendly and helpful, the rooms are super clean! We will come back next year! 100 recommended!!! Das Caloura Hotel Resort hat uns rundum begeistert. Super schönes Zimmer mit toller Aussicht vom Balkon aufs Meer. Rundum schön angelegtes Gelände mit vielen Blumen und blühenden Sträuchern. Etwa 15 Autominuten von Ponta Delgada entfernt liegt es in schöner ruhiger Lage, bis auf das nächtliche lustige Geschnatter der Seevöglel. Sehr sehr tolles Frühstücksbuffet - Mein persönlicher Favorit die Johannesbrot Brötchen, noch nie habe ich so leckere Brötchen gegessen!!! Das Abendbuffet war mit 28€ uns zu teuer, weil wir uns Abends eher an die Salate und den Nachtisch gehalten haben, die Hauptgerichte waren nicht unser Geschmack, da war das Essen A la Carte eher zu empfehlen. Das Personal ist super freundlich und hilfsbereit, die Zimmer tipptopp sauber! Wir werden nächstes Jahr wiederkommen! 100 empfehlenswert!!!

The location of the hotel is ideal. The seafront and all amenities are easily found and well sign posted. The swimming pool, to be fair, was lovely and a calm place to be. The receptionist was helpful in booking a tour for us , thank you We started in a corner room of a block in the grounds which was small but possible. Like others have said the hotel is dated and in need of an upgrade. Breakfast was pleasant - the yoghurt and fruit was welcome. After one exceptionally humid hot night trying to make the AC system work we reported it as faulty. The engineer came and looked at and apparently ‘ it was working’ - yes the fan works loudly but there was no cooling. The staff readily offered us a different room which we accepted and then agreed as we checked out that the air conditioning at the hotel is not strong… ie doesn’t work,! A hard bed and 2 sleepless nights isn’t fun on holiday.

I was offered a 'quiet' room to the back as by receptions own admission front rooms were noisy due to cobblestone roads. The room was directly over aircon system, generating a constant hum even with windows closed. The bathroom is badly designed, with tight toilet situation. Despite rooms appearing available on booking websites, reception stated I could not move for first two nights. I was told I would be moved further along corridor. On my lateish return, I was then allocated a room to the street - even noisier than before. In addition, despite the manger originally claiming all bathroom designs were the same, this turned out to be inaccurate as the room I was moved to had a well-designed bathroom. Basically, I feel I was just messed around by reception, creating stress and spoiling the last days of the holiday and for the above reasons would not recommend.

Nice quiet location (you need a car), good medium plus quality hotel, friendly staff. Satnav on first arrival may get confused (I mean satnav users, of course) by two close but unconnected branches of road having the same name – you have been warned ! Slightly uninspired food (you can have supper here including a Saturday buffet, but there are better restaurants within a short drive. Wine selection very poor). Breakfast buffet typical - good fruit, poor ‘fruit juice’, best bacon I had in half a dozen Azores hotels ... if you want proper coffee rather than instant you have to ask for it. Restaurant has outdoor seating for smokers. Would recommend overall.

This apart-hotel complex is absolutely beautiful, flowering bushes everywhere with a lovely scent. Our apartment was large and airy and had a great private terrace on the first floor (2nd floor if you’re North American). It really was a home from home with a full dining area with table and chairs and lounge area with sofa, soft rug and tv. The main double bedroom was upstairs with an anteroom having a sofa/pull out bed for children or guests 3&4. Lots of storage in the bedroom but there was a distinct lack of hangers in the wardrobe but loads of drawer space. The kitchen is adequate enough for simple meals (no oven) with a twin hob and microwave, kettle and toaster, and a selection of pots and pans. We managed really well. The hotel provides breakfast 8am - 10am if you want it at 12euros per person. We didn’t try this option. Housekeeping are amazing and come every day! Everything is clean and beds are made. Towels can be changed daily if you like. For a self-catering holiday we found that a lot was provided in the apartment for us: washing up liquid, washing up sponge, washing up cloth and a tea towel. These are replenished and changed as needed. There is also toilet roll, shower gel and hand wash provided in the bathroom which was lovely - again, replenished when needed or on request. The complex gardens are beautiful and well-tended. The pool looked lovely and well-cared for, however we didn’t try it out. There seems to be a hot tub in a wooden building off the pool area - we took a look but it was grubby and the water had floating debris. I’m sure they would have sorted it out if we had asked, but we were out and about discovering the island every day. You definitely need to hire a car for the duration of your stay here as there isn’t any bus route nearby and taxis would be very expensive to get around the island. HANDY TIP: If you’re picking up your hire car on landing at the airport and driving to Quinta da Santana - to get into the complex there is an electronic gate that requires a remote control. When you first arrive, drive past the big metal gate and find the next smaller (pedestrian) gate. Put the hazard lights on in the car and get out to ring the bell. This alerts reception who will come and open the gate for you or just give you a remote straight away so you can drive into the complex. We had a horrendous time of looking and looking and going around and around the roads trying to find the entrance!! We didn’t know about the need to ring the pedestrian gate bell (face palm!) The reception staff are lovely and very accommodating and speak English very well. I’m not sure what other languages they can speak. The area that Quinta da Santana is situated in is the one fly in the ointment….it seems really run down and the road they are situated on is all full of industrial buildings and commercial businesses. Further exploration within Santana uncovers the grubbier side of agricultural life with its local working class community.

Hotel numa localização privilegiada, mesmo em cima da praia. Já se notam alguns pormenores que precisam de renovação mas mesmo assim é confortável , asseado e tem um staff simpático e diligente. Ficamos num estúdio virado para o mar que dá para um casal mais 1 filho uma vez que possui uma zona de estar com um sofá que se transforma numa cama confortável e um quarto com uma grande cama King size, isto para além de uma casa de banho com duche e banheira e de uma pequena cozinha completamente equipada. Fica situado numa zona central, a 4 km do aeroporto, a partir da qual se pode aceder facilmente a qualquer ponto turístico da Ilha. O pequeno almoço e bastante bom. Possui um pequeno parque de estacionamento gratuito de 4 lugares que só conseguimos usar uma vez, mas há bastante espaço para estacionar gratuitamente a 150m do hotel.

The front desk employees were exceptionally helpful. The gave good suggestions for restaurants and sites on the island. They even called a site to make sure they were open on a national holiday when most places were closed. The restaurant had a large selection of food choices on their breakfast and dinner buffets. We ordered Ala carte at dinner and the food was hot and freshly prepared. Not a lot of spice, but flavorful non the less. The location was a little away from town center and had no ocean views. Rooms were very clean and special requests were handled quickly.

Antillia's facilities - pool, spa, fitness center - may put this in a 4-star category, but our room definitely was not at that level. I booked Antillia through an Azores tour operator and I trusted their judgment on this being a 4-star hotel, based on a wonderful experience we'd had in Terceira last year. I was expecting something comparable. I don't know if we were put on the ”package traveler” section of the hotel - we had to take two elevators to the lobby area and were some distance away - but there was no coffee maker or kettle, no mini bar (despite a listing of items on the desk), no toiletries aside from a body/hand/hair gel, and despite asking for a double room, we were given twin beds. Which were pushed together, but made up separately. It's not the same. I was surprised when I saw housekeeping staff leave a room with a kettle, so maybe some rooms have a coffee/tea-making setup. Breakfasts were sumptuous but were not included in our rate. I know that's an issue for the tour company and not the hotel. The best part of our room was the balcony. The room was clean and tidy, but no frills. The reviews calling this a luxury hotel - I'm not sure where that comes in. I joked to my husband that it would be easier for someone to get their legs waxed at Antillia than to find a cup of coffee : ) Check out Apito Dourado down the street for a great meal!

I just returned from a three night stay at this hotel with my girlfriend and our teenage daughter. We have been countless times in S. Miguel as we consider it such a pleasant and beautiful island. This time we opted for a hotel outside the main towns and in fact we managed to do just that. At the same time it is only 20 minutes away from the airport and 15 minutes away from Ponta Delgada or Ribeira Grande, the two main towns. We already visited the nine islands of the Azores archipelago and always get a rental car at the airport (exception at Corvo Island). If you are staying in this hotel, it is paramount that you do the same. As to the hotel itself, we booked it only four weeks in advance on high season, thus we had to pay the full rate of the stay at that moment. Upon check-in on room 206, we were given two identical cards without any distinctive element, one to open the door and the other to insert into the slot for lightening. That is odd, generally, hotels give two identical keys to open the door and one of them, if necessary can be left on the slot when we are out. We were assigned a spacious accommodation with living room, bedroom and bathroom. We did not have sea view and the living room had lots of glass walls overlooking the adjacent condo. All those glasses made it very hot on the sun shining days and we had to keep the AC on during the day. The décor of the room was unstylish and lacking attention to details. The bedroom had a big closet but no clothes rail or hangers. Besides that, one of the doors of the closet could not be opened fully, because it bumped into the shelves that are installed as bedside tables. The safe was old style, that is to say, it closes with a key that we had to ask for at the reception at no charge, along with a cumbersome key ring that we had to take with us whenever we were out of the room. The living room had a well equipped kitchen, that we did not use but it was constantly patrolled by half a dozen ants. We had bought previously some good looking fruits and had to fill a big dish with water and in the middle of it we put a small dish with our fruit so that the ants weren’t able to cross the water in order to get to fruit island. The bathroom was very spacious and pleasant looking even if the washbasin was more stylish than efficient. This room lacked tremendously of a place to put one´s belongings (toothbrush, toothpaste, comb, electrical razor and so on). Amazingly no one foresaw the installation of a shelf. The social areas of the hotel such as the lobby are, again, unstylish, corridors have shabby carpeting. The room where breakfast is served has a view to an outside wall and lacks natural lightening. Breakfast itself has a reasonable variety of items, but by no means is it worth 12 euro per person per day, that in our case we were asked to paid in advance, precisely at the same moment we made the reservation. There is a restaurant at the hotel, called Dragoeiro but it features mainly sushi. It is in

This is a beautiful hotel that looks like the set of the Poirot series with its beautiful art deco interior. The main restaurant was fabulous we did a tasting menu one evening and it was a great experience. The staff here were super attentive and we felt cosseted both in the evening and at breakfast. Reception staff, cleaning staff all excellent. The garden terrace bar however was appalling, it was coronation day in England so we ordered afternoon tea I can only say one word , DREADFUL! The staff in here are indifferent never around for you to ask for anything and the afternoon tea was a joke ! Very disappointing. I f I had visited here earlier in our visit my opinion of the whole hotel would have been blighted However this area apart the hotel is lovely and well worth splashing out for a few days to visit this beautiful area! Be aware I was a little affected by the noise of the ongoing renovations in the gardens — the lorries beeping from 8.45 certainly detracted from the peace and beautiful birdsong these renovations are due to be finished by end June.

The Caloura Hotel Resort impressed us all round. Super nice room with a great view of the sea from the balcony. Beautifully landscaped grounds all around with lots of flowers and flowering shrubs. About 15 minutes by car from Ponta Delgada, it is in a beautiful, quiet location, except for the merry chattering of seabirds at night. Very, very great breakfast buffet - my personal favorite the carob bread rolls, I have never eaten such delicious rolls! The evening buffet was too expensive for us at €28, because we stuck to the salads and desserts in the evening, the main courses were not to our liking, and the a la carte food was more recommendable. The staff is super friendly and helpful, the rooms are super clean! We will come back next year! 100 recommended!!! Das Caloura Hotel Resort hat uns rundum begeistert. Super schönes Zimmer mit toller Aussicht vom Balkon aufs Meer. Rundum schön angelegtes Gelände mit vielen Blumen und blühenden Sträuchern. Etwa 15 Autominuten von Ponta Delgada entfernt liegt es in schöner ruhiger Lage, bis auf das nächtliche lustige Geschnatter der Seevöglel. Sehr sehr tolles Frühstücksbuffet - Mein persönlicher Favorit die Johannesbrot Brötchen, noch nie habe ich so leckere Brötchen gegessen!!! Das Abendbuffet war mit 28€ uns zu teuer, weil wir uns Abends eher an die Salate und den Nachtisch gehalten haben, die Hauptgerichte waren nicht unser Geschmack, da war das Essen A la Carte eher zu empfehlen. Das Personal ist super freundlich und hilfsbereit, die Zimmer tipptopp sauber! Wir werden nächstes Jahr wiederkommen! 100 empfehlenswert!!!

This apart-hotel complex is absolutely beautiful, flowering bushes everywhere with a lovely scent. Our apartment was large and airy and had a great private terrace on the first floor (2nd floor if you’re North American). It really was a home from home with a full dining area with table and chairs and lounge area with sofa, soft rug and tv. The main double bedroom was upstairs with an anteroom having a sofa/pull out bed for children or guests 3&4. Lots of storage in the bedroom but there was a distinct lack of hangers in the wardrobe but loads of drawer space. The kitchen is adequate enough for simple meals (no oven) with a twin hob and microwave, kettle and toaster, and a selection of pots and pans. We managed really well. The hotel provides breakfast 8am - 10am if you want it at 12euros per person. We didn’t try this option. Housekeeping are amazing and come every day! Everything is clean and beds are made. Towels can be changed daily if you like. For a self-catering holiday we found that a lot was provided in the apartment for us: washing up liquid, washing up sponge, washing up cloth and a tea towel. These are replenished and changed as needed. There is also toilet roll, shower gel and hand wash provided in the bathroom which was lovely - again, replenished when needed or on request. The complex gardens are beautiful and well-tended. The pool looked lovely and well-cared for, however we didn’t try it out. There seems to be a hot tub in a wooden building off the pool area - we took a look but it was grubby and the water had floating debris. I’m sure they would have sorted it out if we had asked, but we were out and about discovering the island every day. You definitely need to hire a car for the duration of your stay here as there isn’t any bus route nearby and taxis would be very expensive to get around the island. HANDY TIP: If you’re picking up your hire car on landing at the airport and driving to Quinta da Santana - to get into the complex there is an electronic gate that requires a remote control. When you first arrive, drive past the big metal gate and find the next smaller (pedestrian) gate. Put the hazard lights on in the car and get out to ring the bell. This alerts reception who will come and open the gate for you or just give you a remote straight away so you can drive into the complex. We had a horrendous time of looking and looking and going around and around the roads trying to find the entrance!! We didn’t know about the need to ring the pedestrian gate bell (face palm!) The reception staff are lovely and very accommodating and speak English very well. I’m not sure what other languages they can speak. The area that Quinta da Santana is situated in is the one fly in the ointment….it seems really run down and the road they are situated on is all full of industrial buildings and commercial businesses. Further exploration within Santana uncovers the grubbier side of agricultural life with its local working class community.

The front desk employees were exceptionally helpful. The gave good suggestions for restaurants and sites on the island. They even called a site to make sure they were open on a national holiday when most places were closed. The restaurant had a large selection of food choices on their breakfast and dinner buffets. We ordered Ala carte at dinner and the food was hot and freshly prepared. Not a lot of spice, but flavorful non the less. The location was a little away from town center and had no ocean views. Rooms were very clean and special requests were handled quickly.

Nice quiet location (you need a car), good medium plus quality hotel, friendly staff. Satnav on first arrival may get confused (I mean satnav users, of course) by two close but unconnected branches of road having the same name – you have been warned ! Slightly uninspired food (you can have supper here including a Saturday buffet, but there are better restaurants within a short drive. Wine selection very poor). Breakfast buffet typical - good fruit, poor ‘fruit juice’, best bacon I had in half a dozen Azores hotels ... if you want proper coffee rather than instant you have to ask for it. Restaurant has outdoor seating for smokers. Would recommend overall.

Antillia's facilities - pool, spa, fitness center - may put this in a 4-star category, but our room definitely was not at that level. I booked Antillia through an Azores tour operator and I trusted their judgment on this being a 4-star hotel, based on a wonderful experience we'd had in Terceira last year. I was expecting something comparable. I don't know if we were put on the ”package traveler” section of the hotel - we had to take two elevators to the lobby area and were some distance away - but there was no coffee maker or kettle, no mini bar (despite a listing of items on the desk), no toiletries aside from a body/hand/hair gel, and despite asking for a double room, we were given twin beds. Which were pushed together, but made up separately. It's not the same. I was surprised when I saw housekeeping staff leave a room with a kettle, so maybe some rooms have a coffee/tea-making setup. Breakfasts were sumptuous but were not included in our rate. I know that's an issue for the tour company and not the hotel. The best part of our room was the balcony. The room was clean and tidy, but no frills. The reviews calling this a luxury hotel - I'm not sure where that comes in. I joked to my husband that it would be easier for someone to get their legs waxed at Antillia than to find a cup of coffee : ) Check out Apito Dourado down the street for a great meal!

I just returned from a three night stay at this hotel with my girlfriend and our teenage daughter. We have been countless times in S. Miguel as we consider it such a pleasant and beautiful island. This time we opted for a hotel outside the main towns and in fact we managed to do just that. At the same time it is only 20 minutes away from the airport and 15 minutes away from Ponta Delgada or Ribeira Grande, the two main towns. We already visited the nine islands of the Azores archipelago and always get a rental car at the airport (exception at Corvo Island). If you are staying in this hotel, it is paramount that you do the same. As to the hotel itself, we booked it only four weeks in advance on high season, thus we had to pay the full rate of the stay at that moment. Upon check-in on room 206, we were given two identical cards without any distinctive element, one to open the door and the other to insert into the slot for lightening. That is odd, generally, hotels give two identical keys to open the door and one of them, if necessary can be left on the slot when we are out. We were assigned a spacious accommodation with living room, bedroom and bathroom. We did not have sea view and the living room had lots of glass walls overlooking the adjacent condo. All those glasses made it very hot on the sun shining days and we had to keep the AC on during the day. The décor of the room was unstylish and lacking attention to details. The bedroom had a big closet but no clothes rail or hangers. Besides that, one of the doors of the closet could not be opened fully, because it bumped into the shelves that are installed as bedside tables. The safe was old style, that is to say, it closes with a key that we had to ask for at the reception at no charge, along with a cumbersome key ring that we had to take with us whenever we were out of the room. The living room had a well equipped kitchen, that we did not use but it was constantly patrolled by half a dozen ants. We had bought previously some good looking fruits and had to fill a big dish with water and in the middle of it we put a small dish with our fruit so that the ants weren’t able to cross the water in order to get to fruit island. The bathroom was very spacious and pleasant looking even if the washbasin was more stylish than efficient. This room lacked tremendously of a place to put one´s belongings (toothbrush, toothpaste, comb, electrical razor and so on). Amazingly no one foresaw the installation of a shelf. The social areas of the hotel such as the lobby are, again, unstylish, corridors have shabby carpeting. The room where breakfast is served has a view to an outside wall and lacks natural lightening. Breakfast itself has a reasonable variety of items, but by no means is it worth 12 euro per person per day, that in our case we were asked to paid in advance, precisely at the same moment we made the reservation. There is a restaurant at the hotel, called Dragoeiro but it features mainly sushi. It is in

This is a beautiful hotel that looks like the set of the Poirot series with its beautiful art deco interior. The main restaurant was fabulous we did a tasting menu one evening and it was a great experience. The staff here were super attentive and we felt cosseted both in the evening and at breakfast. Reception staff, cleaning staff all excellent. The garden terrace bar however was appalling, it was coronation day in England so we ordered afternoon tea I can only say one word , DREADFUL! The staff in here are indifferent never around for you to ask for anything and the afternoon tea was a joke ! Very disappointing. I f I had visited here earlier in our visit my opinion of the whole hotel would have been blighted However this area apart the hotel is lovely and well worth splashing out for a few days to visit this beautiful area! Be aware I was a little affected by the noise of the ongoing renovations in the gardens — the lorries beeping from 8.45 certainly detracted from the peace and beautiful birdsong these renovations are due to be finished by end June.

Everything is good!

So far the best hotel of this year's Azores trips. Beautiful, very clean room with view of the port. Great Spa! Good breakfast and extremely friendly staff. One point of criticism: like in so many hotels, there is no enough possibility to dry wet clothes. On the Azors it will keep it wet from above. And it would be nice if you could dry shoes and jackets.

The front desk employees were exceptionally helpful. The gave good suggestions for restaurants and sites on the island. They even called a site to make sure they were open on a national holiday when most places were closed. The restaurant had a large selection of food choices on their breakfast and dinner buffets. We ordered Ala carte at dinner and the food was hot and freshly prepared. Not a lot of spice, but flavorful non the less. The location was a little away from town center and had no ocean views. Rooms were very clean and special requests were handled quickly.

Nice quiet location (you need a car), good medium plus quality hotel, friendly staff. Satnav on first arrival may get confused (I mean satnav users, of course) by two close but unconnected branches of road having the same name – you have been warned ! Slightly uninspired food (you can have supper here including a Saturday buffet, but there are better restaurants within a short drive. Wine selection very poor). Breakfast buffet typical - good fruit, poor ‘fruit juice’, best bacon I had in half a dozen Azores hotels ... if you want proper coffee rather than instant you have to ask for it. Restaurant has outdoor seating for smokers. Would recommend overall.

Antillia's facilities - pool, spa, fitness center - may put this in a 4-star category, but our room definitely was not at that level. I booked Antillia through an Azores tour operator and I trusted their judgment on this being a 4-star hotel, based on a wonderful experience we'd had in Terceira last year. I was expecting something comparable. I don't know if we were put on the ”package traveler” section of the hotel - we had to take two elevators to the lobby area and were some distance away - but there was no coffee maker or kettle, no mini bar (despite a listing of items on the desk), no toiletries aside from a body/hand/hair gel, and despite asking for a double room, we were given twin beds. Which were pushed together, but made up separately. It's not the same. I was surprised when I saw housekeeping staff leave a room with a kettle, so maybe some rooms have a coffee/tea-making setup. Breakfasts were sumptuous but were not included in our rate. I know that's an issue for the tour company and not the hotel. The best part of our room was the balcony. The room was clean and tidy, but no frills. The reviews calling this a luxury hotel - I'm not sure where that comes in. I joked to my husband that it would be easier for someone to get their legs waxed at Antillia than to find a cup of coffee : ) Check out Apito Dourado down the street for a great meal!

Everything is good!

So far the best hotel of this year's Azores trips. Beautiful, very clean room with view of the port. Great Spa! Good breakfast and extremely friendly staff. One point of criticism: like in so many hotels, there is no enough possibility to dry wet clothes. On the Azors it will keep it wet from above. And it would be nice if you could dry shoes and jackets.

My opinion is that this establishment has a confused identity in that it is unhospitable, bordering on unfriendly, poorly located and charging high end rates but also provides touches one would expect to find in a cheap budget hotel chain. The Positives : Our room was on the Executive Floor and was spotlessly clean, big in size, with a comfortable bed and good quality bedding. For this it gets a star. The ensuite was also large with an in-bath shower, with a good quality rain forest head, however I personally dislike in-bath showers and consider them to be a safety hazard. I believe every hotel at this stage should be providing a walk in shower. The hotel has a nice pool with a sauna, steam room and jacuzzi for which it received its second star, however these areas can be busy when tours are in the hotel. The Negatives : Our room did not have a balcony hence the sea view was really irrelevant due to the window cill being above waist level therefore the view could not be enjoyed other than in a standing position. The tea tray was abysmal, indeed I have never seen its likes in a budget hotel !! paper cups were provided ???? when I asked at reception, I was simply informed that's what they provide. Paper cups in an executive room ?Any environmental value was quickly superseded by wrapping each in single use plastic. Furthermore no milk was provided nor was any welcome note or complimentary water. I have never stayed in any hotel anywhere worldwide that didn't provide complimentary water in the room, let alone one charging such nightly rates. The buffet breakfast is substantial, yet here again there were issues as discussed in previous reviews and touches of budget chain hotel. I yet again simply cannot understand any executive chef permitting cold plates to be provided to serve hot food, not that all the food will be hot to start with, indeed depending on your luck and timing the food will vary from warm to stone cold and certainly cannot afford heat loss to a cold plate. Tea and coffee are self served from 2 machines in front of which you queue up !!! a queue which can be significant when tours are in occupation. I have never queued for tea in such a manor in any hotel previously, it was more akin to getting tea in a petrol station than a high end hotel. Unhospitable : We arrived early after a long journey and dropped the bags at the hotel, we were informed that the room wasn't ready however if such became available prior to the 15.00 check in time that the hotel would ring us. We called back at 14.00 hot and sweaty, ready to throw ourselves in a chair for an hour to be told that the room was now ready ??? Well then as I have complained strongly in another review, where was our phone call ??? Mind you in hind sight the reception did not show much hospitality in many issues. We walked in and out of the hotel, past reception, several times per day, and not once did the receptionists (at times up to 3 of them at times) lift there eyes or acknowl

A fabulous hotel, going through ownership changes when I stayed as some features are unfinished construction but no complaints. The views from every part of the hotel are beautiful. The bedroom was superb, the swimming pool was very nice and breakfast was amazing. The dinner was good but minimal on offer due to change of ownership. This will be a very very lovely hotel once it has been fully completed and maintained....defiantly worth going back to again in the future. The reception, restaurant and bar staff were very friendly and made my stay very welcoming.

The hotel is beautiful and has a very nice location in the center of the town and not too far from the marina at all. While each room is a little different in dimensions and layout, I found that it added to the charm of the building. We did have some trouble with the climate control (either being too hot or cold.) The restaurant in the hotel was absolutely delicious if a little more expensive than some of the other restaurants nearby. The reception staff were very helpful and available every time we needed something. My biggest complaint is not really with the hotel, but there are many beggars who would catch you on the way out of the door. Other than that, we had a pleasant stay.

I was offered a 'quiet' room to the back as by receptions own admission front rooms were noisy due to cobblestone roads. The room was directly over aircon system, generating a constant hum even with windows closed. The bathroom is badly designed, with tight toilet situation. Despite rooms appearing available on booking websites, reception stated I could not move for first two nights. I was told I would be moved further along corridor. On my lateish return, I was then allocated a room to the street - even noisier than before. In addition, despite the manger originally claiming all bathroom designs were the same, this turned out to be inaccurate as the room I was moved to had a well-designed bathroom. Basically, I feel I was just messed around by reception, creating stress and spoiling the last days of the holiday and for the above reasons would not recommend.

Hotel numa localização privilegiada, mesmo em cima da praia. Já se notam alguns pormenores que precisam de renovação mas mesmo assim é confortável , asseado e tem um staff simpático e diligente. Ficamos num estúdio virado para o mar que dá para um casal mais 1 filho uma vez que possui uma zona de estar com um sofá que se transforma numa cama confortável e um quarto com uma grande cama King size, isto para além de uma casa de banho com duche e banheira e de uma pequena cozinha completamente equipada. Fica situado numa zona central, a 4 km do aeroporto, a partir da qual se pode aceder facilmente a qualquer ponto turístico da Ilha. O pequeno almoço e bastante bom. Possui um pequeno parque de estacionamento gratuito de 4 lugares que só conseguimos usar uma vez, mas há bastante espaço para estacionar gratuitamente a 150m do hotel.

Nice, modern hotel, and we had a very nice updated room with lovely views of the ocean and the Fort. Pretty good breakfast too. Free parking so you can walk about 10 minutes to get to the heart of the old town for shopping and restaurants. Staff were all very friendly and helpful. The only very small thing we didn’t love was that to get to our room on the 3rd floor we had to walk by the open door of the gym - typical gym smells emanating so wish they would have left the door to the gym closed. Other than that, a great stay!

Our best stay of the 6 Azores islands/ Our best stay of the 6 Azores islands We stayed only 2 nights on 7 and 8 June in a junior suite. Very spacious with a living room and associated small kitchen, sleeping room with very spacious beds, bathroom and terrace with ocean view. 2 TVs available. The hotel is located just over the ocean. The hotel is located just over the ocean. There is a 'walk' along which you come on about 10' steps in the centre of Praia with the O pescador restaurant. This is how you can leave your car at the hotel and have the opportunity to try the Azorian wines. It was far from our best residence and breakfast of our 6 visiting islands (Sao Miguel,,Terceira, Graciosa, Sao Jorge, Pico and Faial). We would have liked to stay there for a day, but our planning for inland flights and boat connections was not allowed, because there are not all the days. flight and boat connections with all islands (after Terceira, Graciosa). If we come back to the Azores, it's first Terceira, With Atlantida Mar. We stayed in a junior suite for just 2 nights on the 7th and 8th of June. Very spacious with a lounge and associated small kitchen, sleeping area with very spacious beds, bathroom and terrace with a view of the ocean. 2 televisions available. Made use of the outdoor pool and hot tub. Very friendly reception. Excellent buffet breakfast with a large choice, including fresh fruit. The goods were constantly replenished. The hotel is located just above the ocean. In between there is a 'walking track' along which you reach the center of Praia after about 10 steps, including the O pescador restaurant. For example, you can leave your car at the hotel and you have the opportunity to taste the Azorian wines. It was by far our best stay and breakfast of our 6 islands visited (Sao miguel, Terceira, Graciosa, Sao Jorge, Pico and Faial). Normally we would have liked to stay there one day longer, but our planning for the internal flights and boat connections did not allow this, as there are not all days flight and boat connections with all islands (after Terceira, Graciosa). If we ever come back to the Azores, it will be Terceira in the first place, with the Atlantida Mar.

What a lovely hotel! It is found on the main square and stepping out into a UNESCO area each day is special. The hotel were very quick to add a topper to our hard bed - I wish I’d asked for one before our first night. The rooms on the 4th floor looking out onto the botanical gardens are quiet and it’s a great view - choose numbers 401-411 The AC works quietly and well and even though it was 27C outside one day our room cooled to a pleasant 22C and allowed us to have a break from the midday sun. They do give you a kettle but if you’d like coffee bring your own as they only provide teabags - not a problem but slightly unusual. Breakfast is a bit of a scrum but once you find your way around the dishes it’s ok. The dining room seems a bit functional to me and doesn’t suggest a 4* hotel - we decided it was not a place for us In the evenings. Swimming pool and gym both lovely and towels easily accessed. The terrace is very sunny and a pleasant place when it’s not quite so hot! Very happy here and can recommend it

A superb hotel for our stay in Terceira for 3 nights. We stayed in a large one bedroom apartment which had a small kitchenette/living area and huge bathroom. The free garage parking was appreciated in an area with limited parking. The hotel is within easy walking distance of the old town. Our apartment was on the second floor with a large glass fronted balcony which overlooked the boat yard and sea beyond. The staff were excellent from the moment we arrived with reception providing directions to the secure underground parking for our car, the restaurant staff who were friendly, helpful and professional and housekeeping. The breakfast was superb it included a large buffet with everything from local cheeses and cold meats, bread, pastries and even fresh honey draining from the honey comb. There was also a cooked breakfast on offer but as the buffet was great we didn't go with cooked option. We also appreciated the option to have a barista made coffee with breakfast if desired.

The good: The hotel is less than 1 km from the historic center of Angra do Heroismo but has the bus stop to the center right in front ( the cost for one way ticket is 0,35 Euros) , buses come every 15 min. , the ride is about 10 min. It is right next to the public beach ”Zona balnear da Silveira”and overlooks the sea Excellent service (front desk, restaurant, spa etc) Has one outdoor and one indoor swimming pools. The bad: Facilities need a serious uplifting : it is generally clean but has the feel of the 80'. The outdoor swimming pool is filthy: even my kids didn't want to go in : bird poop at the rim, hairs and other debris floating in the water, mirky water etc. The one indoor is very clean , maybe because no-one use it? We ate at the buffet two straight nights and on the second night, you can see that left over from the night before was used ex : night #1 had a delicious sword fish dish and on the second night, we had fish pasta... exactly same appetizers for both nights etc... Overall, it was OK for our stop over on our returning trip... but I would stay elsewhere if I was to visit Terceira.