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Travelers Reviews of Mazovia Hotels

Barceló Warsaw Powisle

Barceló Warsaw Powisle

4.5/598 Reviews
Centrum
on the first night of my stay, i was assigned a room designed for disabilities without any notice. since it was late and i was exhausted, i didn’t think much of it, but i noticed something felt off. next evening, after taking a shower, i realized the entire bathroom was soaking wet and extremely slippery that i almost fell. then i was checking my booking receipt, i noticed the room i booked was supposed to have a different bathroom layout. when i raised this issue with the front desk, they admitted that due to overbooking on the first night, they had reassigned me to a room for disabilities without informing me. this design is clearly unsafe for someone unfamiliar with it, and the hotel staff showed no sincerity in addressing the issue. what's worse, they didn't even offer an apology. instead, they simply asked me what I wanted. this is unacceptable—they failed to inform me of the room change on the first night and didn’t take responsibility when I brought it up. eventually, after I insisted, they upgraded me to their best room and offered two days of complimentary breakfast. however, all of this only happened because i demanded it—the staff showed no initiative. they really need better training. the first photo shows the fruit they sent as an apology. and the second, third photos shows the conditions of bathroom for disabilities. 第一晚入住時，已經很晚了，酒店人員在沒有通知我的情況下，給我安排了一間傷殘人士的房間。 由於太疲倦了，所以只是感覺房間怪怪的，但並沒察覺有什麼問題。直到第二天晚上，洗完澡之後，整個廁所也是濕的，我差一點就要滑倒。 再看看之前預訂時的收據，發現房間的廁所根本不應該是這個樣子，繼而我到酒店大堂理論，他們才告訴我，因為第一天晚上時候，訂單太滿了，所以才為我安排這樣的房間。 可是你要知道，這樣的設計，正常人洗澡，是真的很容易滑倒。他們不但沒有誠意的道歉，只是詢問我想要怎樣。 說實話，這難道不是酒店的問題嗎？第一天並沒坦白這不是我原本所訂的房間、繼而我發現後，亦沒作出任何相應的措施、道歉。 最後在我要求下，他們給我換了最好的房間，另外給我送了兩天免費的早餐。不過，這通通都是我要求的，酒店人員真的有需要再培訓。 第一張照片是他們賠罪送的水果。
Platinum Residence

Platinum Residence

4.6/540 Reviews
Centrum
At beginning I’d like to say that it’s in the quite good location. Easy to walk to the center or catch some bus. Biedronka on the ground floor also useful. Staff very friendly and helpful, tower A has a 24-hour reception. I chose the room ”Superior”, at first glance it looked great, however, after a closer look you can notice some tiny cracks in the wall and tiny scuffs on the wall. Kitchen basic equipped, countertop in one place cracked (MDF laminate), you can already see the tooth of time in this room. Cabinets don’t close properly (hinge torn out), on the plus side, washing machine (but no powder/capsules) and dishwasher (one capsule for a stay of 3d day), which was held on one screw in the cabinet, sometimes there was an unpleasant smell from under the sink. Living room nice, TV a little old, but has many channels even foreign, sofa comfortable. As for the bathroom, there is nothing to complain about, nice, there was gel and hot water, only the white towels had small red spots(maybe some lipstick?). The bedroom is also in good condition, fresh bedding, TV, the only problem was the hard touching door and the non-functioning led behind the bed. In summary, certainly on the plus side air conditioning in the living room and bedroom, cleanliness of the bathroom, friendly staff, free wifi. On the other hand, the downsides that I remember the most are the problem with the bedroom door(probably fell on the hinges) and problems with the cabinets in the kitchen - torn out hinge and (ATTENTION!) failure to meet the deadline for returning the deposit, I had to wait a whole month (only after not accepting the transaction, the bank reversed the payment)! I also wrote an e-mail about this, but did not receive a reply.
Regent Warsaw Hotel

Regent Warsaw Hotel

4.5/580 Reviews
My husband and I decided to try this hotel. The hotel is in a great location. The rooms are very large and spacious, but the bed and pillows were super uncomfortable. The mattress is very soft and low. We are not used to sleeping on such. In the morning our backs hurt. To be honest, the hotel looks tired, the rooms need updating. Apparently in the 2000s it was super cool once. The breakfast was not very varied, we expected more from a 5 * hotel. The only huge plus was that you can use the pool and spa. Thank you very much for the late check out.
Hotel Mercure Warszawa Centrum

Hotel Mercure Warszawa Centrum

4.5/5158 Reviews
Centrum
The Queen Classic at Level 6 is really nice. Love to stay here and sure will be back again. The receptionist RAFAR is very excellent in handling the customer and also friendly. This hotel very near with everything and easy process to check-in & check-out.
Novotel Warszawa Airport

Novotel Warszawa Airport

4.6/579 Reviews
Old hotel but still keeps high standards. Rooms big enough and clean but there is no electricity socket close to bed. Which is inconvenient. Pro for women: Rituals cosmetics in the room.:) Breakfast was ok, but there was no one at the egg station for almost half an hour and i couldnt order my eggs as i had to leave already.
Crowne Plaza Warsaw - the Hub

Crowne Plaza Warsaw - the Hub

4.8/578 Reviews
I cannot say how much I loved this hotel! This was the second time I stayed there. The staff is polite and friendly, and they made my stay much smoother and less tiring! The food is amazing, I definitely recommend grabbing dinner at the Nova Wola! I have to highlight that it’s very close to the subway and there’s a bus stop right across from the hotel. I love walking, so if you want to go to the Old Town, that’s about a 30-40 min walk. There’s the Apple museum that is close by, the Uprising museum is at a walking distance too. Uber rides in Warsaw are not very expensive if you prefer the comfort of a car. Just bear in mind that Ubers and taxis have to stop close to the hotel, and not inside.
Novotel Warszawa Centrum

Novotel Warszawa Centrum

4.5/5226 Reviews
Centrum
Very lovely stay and the staff were very accommodating. Lovely views from room as well. Massage in the Samui Spa was ok. The only thing we didn't like is the strong smell perfume around the hotel.
Hotel Polonia Palace

Hotel Polonia Palace

4.6/558 Reviews
Centrum
A M A Z I N G hotel !!!! Very clean, very beautiful. The entire staff of the hotel really helped us with everything we needed. One of the tastiest breakfasts I've had (and I travel a lot). I want to point out that the employee named Daniel really helped me and he is a champion! I recommend everyone who comes to Warsaw to stay at this hotel.
Courtyard Warsaw Airport

Courtyard Warsaw Airport

4.5/580 Reviews
The hotel is just a short walk from the arrival hall at the airport, you can just go into the parking house and it is marked inside where to go. The hotel is perfect for a long layover flight. I had 16 hours to kill so it was nice to rest in the hotel room. Clean and nice and lot of options for food delivery to the room.
Airport Hotel Okęcie

Airport Hotel Okęcie

4.8/5110 Reviews
Everything was great, especially the amenities with many restaurants, bars, a spa, a gym... I have however to mention that the trainee receptionist who checked me out was not particularly friendly. She told me I could not use the gym after checking out. This is very surprising in an airport hotel - far from the city - where many people will have to wait for their afternoon or evening flight long after checking out. Thankfully I asked again to another staff in the afternoon, who was more than happy to give me access to the gym. I would therefore recommend that the trainee in question improves her hospitality skills.

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Property Information for Tourists

Total Properties372
Number of Reviews3,629
Highest PriceNZD 1,712
Lowest PriceNZD 97
Average Price (Weekends)NZD 350
Average Price (Weekdays)NZD 319