4-Star Hotels in Lesser Poland, Poland

The hotel is generally quite good and offers a decent overall experience. The room was comfortable, and everything met basic expectations. However, there was a very serious issue during my stay. At around 1 a.m., while I was asleep, a stranger entered my room using a key. It appears that the front desk mistakenly gave another guest access to my room. This is completely unacceptable and raises serious concerns about guest safety and security. I strongly urge the hotel to review its procedures and ensure that such incidents do not happen again.

Nothing really to complain about here! Great location & 24 hours front desk. The hotel is located on a street full of restaurants and a nice Swedish cafe with great coffee (for Europe - I’m from Melbourne) and Swedish pastries - my fiancé is from Sweden. 4/5 for amenities as there’s no gym / sauna like other hotels we’ve been to for similar prices, but that’s no biggie.

The hotel is decent for its price. However, it's quite a distance from Krakow's Old Town. The breakfast is excellent, considering the price. Overall, we're satisfied, but it would be good if they could fix the issue with the room doors. They close abruptly and make a lot of noise, constantly interrupting our rest. Additionally, a smart TV would be preferable. Finally, we requested a wake-up call service for two days, and it wasn't provided either time. As a result, we missed a pre-paid excursion one day. Interestingly, they did call us for check-out later. It would be beneficial if these points were taken into consideration to improve the quality of service.

放假非常好，四人出行，住的非常滿意，風景絕美，早餐很好

The hotel is situated next to a large, beautiful park and is just two tram stops from Krakow. A bus stop is conveniently located a mere two-minute walk from the entrance, making transportation very easy. There are several other hotels in the vicinity, and a small supermarket is also nearby. I particularly enjoyed the room's interior color scheme, and the bathroom was impeccably clean.

The hotel’s location is excellent—just a short 10‑minute walk from the train station and very close to the scenic highlights of the old town. This made exploring the area both convenient and enjoyable. In terms of amenities, the water pressure / water saving mode could be improved, as the outflow was rather weak and not very comfortable. On the positive side, the breakfast was outstanding, offering a wide variety of fresh and delicious options that made mornings a real treat.

comfortable stay with accessible water dispensers and a friendly frontdesk. breakfast was good but nothing much in the area besides an ikea and a small mal

It's a little far from the old town, but good s to visit other places in Krakow, the Oscar Schindler Memorial, the kazimerz Jewish Quarter, the Viswa River, etc. The hotel facilities are great, but the wifi is often cut off. I'm not sure if it's a temporary phenomenon.

I wish I'd read more reviews on other platforms as what I experienced was common and longstanding. It looked good on paper and was affordable. The first room 107 was at the back with a blocked view and air con that didn't work. After 5 hours a/c at 18 but still at 27 in the room I felt like I was suffocating and got moved (3am). Second room 403 great view but curtains cream. Lit up all night. Then light with dawn. And trams outside along with church bells mean you have to be a great sleeper (I had an eye mask and earplugs but to no avail). All rooms have 2 single beds together and 2 single duvets which I personallydont like. It's definitely not 4*. The location was decent but a schlepp to the old town. Good tram connections.

Advantageous central location, fast access to public transport and city attractions. Charming stay in a historical building with all quite new inside the rooms and in public areas. Full set of necessary utensils crowned with impeccable friendly service, helpful and welcoming. Fanciful breakfast with local home-style dishes, - with something new and original every day, and winning hospitality of the staff. Great experience, highly recommended.