Pros:
- Beautiful view
- Daybed was as comfortable as the bed
- One of the most conveniently located hotels in Tromso
- Delicious, well-seasoned breakfast
Cons:
- Hotel amenities are lacking (toiletries, facial tissues, phone to contact conceirge)
- Only one staff member after hours, no form of room service then
- Staff aren’t attentive enough. Notably, towels that were removed were not consistently replaced with new ones (One night all were removed, none were replaced. Another night, all were removed and only one was replaced)
Facilities: All wooden structure, very warm, by the sea, no elevator, small room area, no hair dryer, hot water bottle in the room, simple. Breakfast is simple, bread, sausage, eggs, tomatoes, cucumbers, very simple.
Hygiene: clean
Environment: The seaside, the bay is outside the window, and the sea is under the window.
Service: There is a restaurant, open at night, there is a waiter to help check in,
It's a 15-20 minute walk from the airport. The restaurant and bar on the 11th floor (where you check in, have breakfast, and get your welcome drink) offers breathtaking panoramic views of the fjord. The room itself was clean, tidy, and comfortable, with an industrial design. There's a parking lot downstairs, and it's convenient for shopping at nearby supermarkets. You can find more tips on Xiaohongshu.
The room was tiny. Paying over 2,000 NOK a night for a single room in January, it felt ridiculously small. I've stayed at two different Radisson hotels in Oslo that were much better than this one in Tromsø. Plus, the mattress was incredibly soft, with absolutely no support. At this price, aren't you going to get better mattresses for your guests? The moment I lay down, the whole bed just caved in. The pillows were also useless. After a few nights, my back was killing me, my whole body ached, and my neck hurt. The hotel's location is decent, but it's really not worth the price.
On the last day, my Apple Pencil rolled under the bed. When I lifted the mattress to get it, I found used cotton swabs on the bed frame. Then, while packing, I discovered someone else's clothing tag, fruit pits, and a used napkin behind the mirror. So frustrating.
The only redeeming quality was the decent window view. This terrible mattress deserves the lowest rating I've ever given on Trip.com.
Quite a good quality hotel. Location is excellent. Room is relatively small but still acceptable. This hotel booking includes breakfast. I rank the quality of breakfast to fantastic which it serves high quality of food with traditional Norwayigen food.
The hotel enjoys a very strategic location, making it convenient for sightseeing, shopping and eating. I particularly enjoyed the breakfast spread, which offered a wide variety of options, although it can get quite crowded on weekdays, making it difficult to secure a table. The staff were consistently friendly and attentive. One suggestion for improvement would be the addition of facilities like a sauna or other winter-friendly amenities. Harbour view from the window is nice (see attached). Overall, it was a very enjoyable stay.
This hotel is great. The restaurant on the first floor offers 24-hour hot water, tea, and coffee. There's an elevator and free luggage storage. Our ferry was at 1 AM, and it's only a five or six-minute walk from the hotel to the pier. We were able to relax in the restaurant and have tea, which was a very thoughtful service from the hotel, and we really appreciate it. The airport shuttle stop is also conveniently close, about 200 meters away. The breakfast had a good variety of food, including salmon (though without soy sauce and wasabi, only olive oil...). However, the salmon seemed to be limited; once a plate was gone from the buffet, it wasn't refilled... I wonder if asking the kitchen would have gotten more!! 🤭🤭
The room has a living room that is quite big, the living room has a sofa bed, the dining room kitchen is connected, and the kitchen has a dishwasher, which is quite good.
There is a supermarket seven or eight minutes walk away. It is very convenient to buy things and cook them by yourself.
The only downside is that if the living room wants to sleep, the curtain is not wide enough to block the lights outside, and it is a bit bright at night.
An unpretentious but comfortable hotel in an unbeatable location in central Tromso (the third photo is the view from the hotel window). Highlights include the friendly staff (a shout out here to the ever helpful Petter), tasty and healthy breakfast, and comfortable sitting areas that mean you don't have to hang out in your room.
Given the quality of the hotel it is surprising - and highly annoying - that they don't provide kettles in the room (I even offered to pay a deposit), the more frustrating because some photos on the site show coffee machines: so some rooms do have these facilities. The selection of toiletries is also surprisingly meagre - no shower gel for example, which seems unnecessarily cheapskate. My other gripe is that they need more individual tables in the breakfast room: finding a space at a long table feels reminiscent of youth hostelling...
With these shortcomings noted, the hotel can be recommended and is good value for Tromso.
Nice hotel, friendly staff at the counter and helpful as well. Theres a bus from evenes airport to thon hotel and a short 5 min walk to the hotel. Breakfast is good, there is also an option to do lunch takeaway
Very Good
86 reviews
8.0/10
Price from
RUB 9,343
per night
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8.7/10
Very Good
OongavinThe hotel enjoys a very strategic location, making it convenient for sightseeing, shopping and eating. I particularly enjoyed the breakfast spread, which offered a wide variety of options, although it can get quite crowded on weekdays, making it difficult to secure a table. The staff were consistently friendly and attentive. One suggestion for improvement would be the addition of facilities like a sauna or other winter-friendly amenities. Harbour view from the window is nice (see attached). Overall, it was a very enjoyable stay.
GGuest UserPros:
- Beautiful view
- Daybed was as comfortable as the bed
- One of the most conveniently located hotels in Tromso
- Delicious, well-seasoned breakfast
Cons:
- Hotel amenities are lacking (toiletries, facial tissues, phone to contact conceirge)
- Only one staff member after hours, no form of room service then
- Staff aren’t attentive enough. Notably, towels that were removed were not consistently replaced with new ones (One night all were removed, none were replaced. Another night, all were removed and only one was replaced)
AAndrew林Quite a good quality hotel. Location is excellent. Room is relatively small but still acceptable. This hotel booking includes breakfast. I rank the quality of breakfast to fantastic which it serves high quality of food with traditional Norwayigen food.
RRavissara S.The room is spacious and clean. Great view from the room's window. I really like the room layout and it is beautifully furbished. The kitchen is great because it comes with A COMPLETE set of kitchen utensils. You will never run out of anything. This is also my first time staying in an apartment-like hotel in Europe, so I was impressed by the dishwasher. The floor is also warmed, which I like. Especially, in the bathroom, my feet didn't feel cold at all, unlike other places. I could not use the kiosk to check-in, but it worked just fine on my iPhone. I was worried about using smart key in my iPhone, as I read a lot of complaints from other reviews. However, it worked perfectly, including the entrance, elevator, and my room. I had no issue at all despite my thick phone case. During my stay, I met no staff. Luckily, there was not any issue, so everything was fine. Lastly, the location is the best. it is located in the centre, and there are several supermarkets nearby. Overall, it is a great place to stay and the price is very affordable. I think I will stay here again if I have a chance to return to Tromsø.
TTurkmenbashiAn unpretentious but comfortable hotel in an unbeatable location in central Tromso (the third photo is the view from the hotel window). Highlights include the friendly staff (a shout out here to the ever helpful Petter), tasty and healthy breakfast, and comfortable sitting areas that mean you don't have to hang out in your room.
Given the quality of the hotel it is surprising - and highly annoying - that they don't provide kettles in the room (I even offered to pay a deposit), the more frustrating because some photos on the site show coffee machines: so some rooms do have these facilities. The selection of toiletries is also surprisingly meagre - no shower gel for example, which seems unnecessarily cheapskate. My other gripe is that they need more individual tables in the breakfast room: finding a space at a long table feels reminiscent of youth hostelling...
With these shortcomings noted, the hotel can be recommended and is good value for Tromso.
GGuest UserThis hotel is at the waterfront right in the center of town. It offers excellent value! Afternoon tea, buffet dinner, breakfast and free tea/coffee all day are included in the price. There's a sauna on the 5th floor together with a small gym. A jacuzzi is available for a small fee. Bus 42 from the airport stops just behind the hotel so it's less than a min walk to the reception. The staff are friendly. The room is clean and quite spacious. Best value in town! I'll definitely stay here again.
GGuest UserThe hotel is outdated and is scheduled to be refurbished in 2025 or 2026.
The lobby is ”super” small with no design theme (for what that matters).
My room was small and poorly laid-out...plus, the bed was so soft it was uncomfortable and I knew my back would suffer, so I placed the thin topper on the floor and slept on that.
Once housekeeping left at the end of the day you could not obtain extra blankets or pillows...all I had was one small, rectangular pillow....I did not get a good sleep!
The gym could only be accessed by climbing a narrow, winding set of stairs...I never got there.
The front office staff was amazing...so pleasant and accommodating....despite all the demands placed on them.
I was thankful I was only staying for 1 night.
SSTowI have upgraded to deluxe house from the hotel email due to adding two friends of mine are joining. I have paid so much extra to top up from the hotel. When I checked in, the receptionist said I have to pay extra NOK 200 because I did not inform them that I have 2 extra friends are joining.
Firstly, I did call to the hotel to check how much I need to top up due to two friends are joining. Second, the deluxe house is meant to have 4 -5 people to stay in, we have 4 people in total. Third, I booked this hotel on my first night and last night in my Tromso trip. I’m looking forward to stay river view and garden view. But unfortunately the service that I received is extremely disappointed and bad!!
AApenghalouIt's a 15-20 minute walk from the airport. The restaurant and bar on the 11th floor (where you check in, have breakfast, and get your welcome drink) offers breathtaking panoramic views of the fjord. The room itself was clean, tidy, and comfortable, with an industrial design. There's a parking lot downstairs, and it's convenient for shopping at nearby supermarkets. You can find more tips on Xiaohongshu.
UUkyo_xiaojinThe room was tiny. Paying over 2,000 NOK a night for a single room in January, it felt ridiculously small. I've stayed at two different Radisson hotels in Oslo that were much better than this one in Tromsø. Plus, the mattress was incredibly soft, with absolutely no support. At this price, aren't you going to get better mattresses for your guests? The moment I lay down, the whole bed just caved in. The pillows were also useless. After a few nights, my back was killing me, my whole body ached, and my neck hurt. The hotel's location is decent, but it's really not worth the price.
On the last day, my Apple Pencil rolled under the bed. When I lifted the mattress to get it, I found used cotton swabs on the bed frame. Then, while packing, I discovered someone else's clothing tag, fruit pits, and a used napkin behind the mirror. So frustrating.
The only redeeming quality was the decent window view. This terrible mattress deserves the lowest rating I've ever given on Trip.com.
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