4 Stars Hotels in Guanajuato, Mexico

I spent two nights at this property while visiting Guanajuato on a weekend getaway. For the unbeatable price and location, let me be frank: even if this place was terrible (it’s not, of course!), I would still return again. Seriously. For a brand-name hotel to be around ~$40 per night, it’s incredible. But that doesn’t mean I’ll ignore some issues that can be resolved. The staff were all very friendly and helpful. None were completely proficient in English, but they knew enough phrases to communicate just fine. I was impressed with their kindness and dedication to customer service! Thank you! The atmosphere is typical of most Holiday or Hampton Inns around the globe—breakfast area with seating, grab-and-go pantry, pool and fitness center, etc etc. Nothing too unique to Guanajuato, but that’s perfectly okay. The rooms—here’s where things start going south (things get worse). The first room I was assigned was not clean. There was a noticeable brown stain on the bed and orange/red residue on the bathroom counter. These spots were easy to spot and one of the first things I noticed about the room, rather than being able to admire the coziness or the TV or the airport view. I don’t like having to deal with cleanliness problems when I first enter a hotel room. Here’s what made things worse: for the life of me, I couldn’t get the hotel room phone to work. So I couldn’t call the front desk to request a change of rooms. I had to walk back and forth between the room and the lobby to get keys for another room and transfer all my belongings into the new room—I’m disabled and traveling without my normal wheelchair, so the movement is tiring. I didn’t expressly ask for assistance, so I’m not blaming anyone about the physical exhaustion but myself. However, I do consider a working phone and a clean room to be the responsibility of any hotel anywhere in the world. Moreover, the front desk employee met me in the dirty room as I was gathering my stuff to take photos of the unclean areas. I appreciated this gesture. It is crucial that housekeeping can rectify these mistakes. The only thing…at this point and throughout the rest of my stay, I don’t recall ever being told sorry for this inconvenience. An apology is a standard customer service expectation when something goes wrong. Thankfully, the new room I received was clean. Soundproofing wasn’t the greatest, unlike what I hoped, and I could hear the noisy truck traffic from behind the building during the day. On the positive side, the bed was comfy and all the outlets sustained a charge for my electronics. But the hotel phone? This one didn’t work either. Let me end the review here. Even though there were negatives to my experience, I would still stay here again for the location and budget-friendly cost. Plus, I would hope that the improvements needed will be acted upon in time for my next stay. A free shuttle to the airport is one of the boons to such a wonderful location, which I nearly forgot to mention.

Todo de maravilla, atención servicio, cuartos cómodos limpios y silenciosos, mobiliario de acuerdo a el cuarto, los alimentos son buenos de primera buen sazón variedad, el personal te trata con todo respeto y amabilidad que se puede muchas felicidades sigan así o mejorando

My family and I were very pleased with the stay at this hotel. It was quiet and comfortable. Shuttles available every 5 min to and from the airport. Just make sure you wake up early for the continental breakfast before it runs out.

我們一家三口都是成人就定了這個小型套房，因房型的原因，在一樓。二樓風景更好但是不符合我們的要求，酒店地處瓜納華託最中心地帶，剛到的那天就有遊行隊伍經過門前。酒店隔音設施很好，所以地處鬧市也不用擔心影響睡眠。而且層高非常高，頂樓有露天酒吧，給了我們優惠券，晚上去喝了香檳。露天酒吧可以看到皮皮拉雕像，也就是最高的那座山。酒店的中庭空間很大很有設計感，可以坐着休閑。早餐是點餐服務，很好吃。

Spent 1 night here on a brief tour of San Miguel de Allende. The hotel was nice, rooms seemed newly done so everything was very nice. Had an ok dinner at the restaurant and a shot of Cristilano Tequila which was amazing. The lobby had a small game room with a pool table, fooz ball table, and the open restaurant lobby area had tons of places to sit and hang out. Huge pool as well. We walked to the nearby Mercaod Sano on Saturday morning and have a lovely breakfast and enjoyed some live music and market - cash only.

The hotel is very close to the city center and there are many restaurants nearby. It's very lively at night, the sound insulation of the room is mediocre, you can clearly hear the noisy sounds from outside in the room, my boyfriend thinks it's a bit noisy, but I still like to listen to this lively and happy atmosphere occasionally. The hotel has a lift, but our room was only accessible by stairs, which is not very convenient if you have a heavy suitcase. There are some chairs at the door of our room, and several employees sit and chat on them. We can hear their voices clearly in the room, and I'm not sure if they can also hear our conversations in the room. And they chatted there again early the next morning, and I was woken up by their chatter. I hope the hotel can tell them not to chat at the door of the room where guests are staying.

The hotel is located at the highest point of the city center. The room can be seen throughout. The hotel and the rooms are beautiful, the service is good, the room is very big, except the bathtub is a little slow, everything else is very good.

I found my room to be clean, large and very quiet, just the right combination for a good night sleep. Breakfast was included and it was well-stocked with juice (green and orange), plenty of fruit (truly large trays), yogurt, cereal, chilaquiles, beans, etc., and dinners were quite satisfactory too (I tried arrachera, guacamole, chicken soup, salmon, house wine)..........but the best part was the outstanding service-oriented attitude of Susy and Sophie in the lobby, Claudia and Sophie (another Sophie) in the bar and Paula and Jorge in the dining area. I found them personable, efficient and willing to go the extra mile to ensure guests were well-taken care of in said areas (lobby, bar, dining).......this must be one of the best kept secrets in Leon........I am sure the rest of the employees in this hotel are also superb individuales, but I can only mention the ones I interacted with........my deep appreciation to those excellent employees..................

Great location. Great food. Staff was very friendly and helpful. We had a great experience with this hotel and we travel a lot! We have had our share of bad experiences with other hotels but this one was exceptional! We would stay here again!

我們一家三口都是成人就定了這個小型套房，因房型的原因，在一樓。二樓風景更好但是不符合我們的要求，酒店地處瓜納華託最中心地帶，剛到的那天就有遊行隊伍經過門前。酒店隔音設施很好，所以地處鬧市也不用擔心影響睡眠。而且層高非常高，頂樓有露天酒吧，給了我們優惠券，晚上去喝了香檳。露天酒吧可以看到皮皮拉雕像，也就是最高的那座山。酒店的中庭空間很大很有設計感，可以坐着休閑。早餐是點餐服務，很好吃。

The hotel is located at the highest point of the city center. The room can be seen throughout. The hotel and the rooms are beautiful, the service is good, the room is very big, except the bathtub is a little slow, everything else is very good.

The hotel is very close to the city center and there are many restaurants nearby. It's very lively at night, the sound insulation of the room is mediocre, you can clearly hear the noisy sounds from outside in the room, my boyfriend thinks it's a bit noisy, but I still like to listen to this lively and happy atmosphere occasionally. The hotel has a lift, but our room was only accessible by stairs, which is not very convenient if you have a heavy suitcase. There are some chairs at the door of our room, and several employees sit and chat on them. We can hear their voices clearly in the room, and I'm not sure if they can also hear our conversations in the room. And they chatted there again early the next morning, and I was woken up by their chatter. I hope the hotel can tell them not to chat at the door of the room where guests are staying.

The other reviews have said it mostly. Let me sum up. Location. Guanajuato has much of the city unaccessable by car/taxi. This hotel has parking, down it's back street on reservation. Some other hotels you might have to carry your bags some distance. As it was, I had to carry my bags a block at midnight, and then call to be let in. It is in the city center, on a park square, with most of the public buildings, monuments, etc. When you are walking a lot coming to a home base that is close is important. A hotel off the beatin path might be nice too. The Views. None of the reviews talked about the roof of the hotel. It has some nice views that are worth the stay alone. I asked for an upper floor room, thinking I might get one of those balconies by default. No dice, but sitting on the roof was plenty consolation for the two flights of stairs. Plus, it largely cut out the noise from the square. The hot tub was out of commission though. Convenience. This is a historic hotel. Small rooms, mexican tiled bathrooms, carved wood doors. If you decided to come to Guanajuato, why would you stay in a Hilton? The hotel has a hodge podge design, of convoluted stairs and additions, that resemble the towns construction, built up over centuries. It has a beautiful old world lobby. The staff were on the spot, and helpful with old school butler efficiency, answering all questions.

The location is very convenient. Downstairs is the street. Next door is the attraction, Union Garden Plaza (Jardin de la Union) Nice room, spacious, just a bit noisy at night There is a large balcony in the room where you can punch in

The location of the hotel is very convenient on the side of the Union Garden, next to the Juarez Theatre, most of which can be reached within 5 or 6 minutes on foot. The hotel service was very warm, and the hotel also presented a cake as it coincided with the anniversary. The room size is not too big, and the window is Union Square. In the night, Guanajuato is still relatively cool. The hot air of the hotel air conditioner is not very strong, and it can barely ensure that the room temperature does not drop. As it was about to leave at around 9:00, the hotel started at 9am, so the hotel prepared a breakfast basket, but unfortunately it was too simple, including only an apple, a glass of juice and a biscuit.

A very beautiful hotel with a very small door opening. It is a little inconvenient to park in a narrow road at the entrance, but it is still possible to quickly drop off your luggage. The name Art Hotel is not an exaggeration. It has an artistic atmosphere, and many places are beautifully photographed. The view is also first-rate, the small courtyard outside this twin room can see the colorful houses of Guanajuato, which are very good during the day and night. The geographical position is superior, just in the small town, quiet in the middle of noisy, a few minutes walk to the most lively central area and various attractions.

Spent 1 night here on a brief tour of San Miguel de Allende. The hotel was nice, rooms seemed newly done so everything was very nice. Had an ok dinner at the restaurant and a shot of Cristilano Tequila which was amazing. The lobby had a small game room with a pool table, fooz ball table, and the open restaurant lobby area had tons of places to sit and hang out. Huge pool as well. We walked to the nearby Mercaod Sano on Saturday morning and have a lovely breakfast and enjoyed some live music and market - cash only.

Beautiful ambiance. The staff welcomes you upon your arrival with a fresh mimosa. The architecture and feel of every corner of this place is very soothing. It reminded us of a resort near the beach in Cabo. The hotel offers complimentary transportation to and from the Centro de San Miguel, which is impressive! We used it every day we were there, and It was quick and straightforward to use. Food and drinks were okay, but we did experience what looked to be disagreement with the chef and staff on two different occasions, which led the employee to walk away crying. Fair warning, The rooftop bar had a live DJ daily playing loud music until 11 pm. If you are a light sleeper or trying to sleep early, this might interfere with your plans.

Beautiful boutique hotel. Great location. Rooms are quiet and nice sized. The rooftop has an incredible view to the cathedral and great cocktails people! If you get to stay here please try their chilaquiles and fresh coffee. Hotel did a great job of maintaining COVID safety measures.

I liked the hotel,attention And the deal is very good, all the well-qualified staff, the very comfortable and quiet place, very central, you can move very easily to the tourist areas. I would definitely return with my partner next year. 👌

I spent two nights at this property while visiting Guanajuato on a weekend getaway. For the unbeatable price and location, let me be frank: even if this place was terrible (it’s not, of course!), I would still return again. Seriously. For a brand-name hotel to be around ~$40 per night, it’s incredible. But that doesn’t mean I’ll ignore some issues that can be resolved. The staff were all very friendly and helpful. None were completely proficient in English, but they knew enough phrases to communicate just fine. I was impressed with their kindness and dedication to customer service! Thank you! The atmosphere is typical of most Holiday or Hampton Inns around the globe—breakfast area with seating, grab-and-go pantry, pool and fitness center, etc etc. Nothing too unique to Guanajuato, but that’s perfectly okay. The rooms—here’s where things start going south (things get worse). The first room I was assigned was not clean. There was a noticeable brown stain on the bed and orange/red residue on the bathroom counter. These spots were easy to spot and one of the first things I noticed about the room, rather than being able to admire the coziness or the TV or the airport view. I don’t like having to deal with cleanliness problems when I first enter a hotel room. Here’s what made things worse: for the life of me, I couldn’t get the hotel room phone to work. So I couldn’t call the front desk to request a change of rooms. I had to walk back and forth between the room and the lobby to get keys for another room and transfer all my belongings into the new room—I’m disabled and traveling without my normal wheelchair, so the movement is tiring. I didn’t expressly ask for assistance, so I’m not blaming anyone about the physical exhaustion but myself. However, I do consider a working phone and a clean room to be the responsibility of any hotel anywhere in the world. Moreover, the front desk employee met me in the dirty room as I was gathering my stuff to take photos of the unclean areas. I appreciated this gesture. It is crucial that housekeeping can rectify these mistakes. The only thing…at this point and throughout the rest of my stay, I don’t recall ever being told sorry for this inconvenience. An apology is a standard customer service expectation when something goes wrong. Thankfully, the new room I received was clean. Soundproofing wasn’t the greatest, unlike what I hoped, and I could hear the noisy truck traffic from behind the building during the day. On the positive side, the bed was comfy and all the outlets sustained a charge for my electronics. But the hotel phone? This one didn’t work either. Let me end the review here. Even though there were negatives to my experience, I would still stay here again for the location and budget-friendly cost. Plus, I would hope that the improvements needed will be acted upon in time for my next stay. A free shuttle to the airport is one of the boons to such a wonderful location, which I nearly forgot to mention.

My family and I were very pleased with the stay at this hotel. It was quiet and comfortable. Shuttles available every 5 min to and from the airport. Just make sure you wake up early for the continental breakfast before it runs out.