4 Stars Hotels in Flacq, Mauritius

My 8 month old baby, my wife and i stayed for 1 night on an all-inclusive. I went there to attend a medical conference. On arrival, we were asked to have a seat at the lobby. The conference was at 2pm and I had to wait till 3pm to get my room. It was like an exhausting wait. Several times, I had to ask the receptionist if my room was ready. At that time, we felt so unwelcomed. The room floor was dirty. One can feel the dirt when you walk bare foot. The fan doesn’t work. The hair dryer doesn’t work. There is no minibar in the room. No bathrobes. No slippers. The TV can only be switched on and off and absolutely no channels playing. A cot was provided for the baby but without blanket to cover. Finally, we all had to share the same blanket on the same bed. At dinner time, we went to the main restaurant and requested to be seated inside as it was cold and windy and we didn’t want our baby to fall sick. But we were told that we had to dine with the conference group which was outside, an opened space on 2 sides. Finally, we were obliged to take a table where it was less windy but next to it was a table with the all the dirty plates, glasses and bottles (see photos). The waiters were just continuously passing by next to us. We could hear them complaining about the complaints of other hotel guests who were dining. The open buffet dinner, breakfast and lunch were very below average. Meal time looks like Mauritian wedding reception ‘chawtari’. You have to queue up to get your food. The next day, after breakfast, we went to our room and found a piece of paper folded in 4 , thrown down outside of our room door. We picked it up and it was all about how they felt a little sad that we are leaving and reminding us the check-out time. At 11:15am, someone knocked at the door and my wife opened just to see a man asking us to leave the room. We left the room in less that 10 mins and I requested the receptionist for assistance to carry our luggage as our room was on the 2nd floor and no lift facilities available. Well, I regret asking for that assistance. Arriving at the reception, I handed out the key at the reception and my luggage still didn’t reach the lobby. To make it worst, my baby had a poop and I felt so embarrassed not knowing what to do. I inquire at the reception about my luggage and I should appreciate the lady who made a call and told me that the luggage will soon arrive. It took almost 40 mins for them to bring my luggage and I had to change the baby diaper in my car, in the car park. We came back for lunch as it was included in our all-inclusive and left immediately after.

Just checked out of ombré after an absolute fabulous 2 weeks, we cannot fault this hotel or the staff, food in all restaurants was excellent especially lunch in the dolce vita. Room was cleaned daily to a high standard, beach staff very attentive offering cold flannels, drinks of choice, ice pops and even sunglasses cleaning. We had regular fun nights at TI bar with all staff constantly filling up your glass. Booked the 5 island boat trip with Chris on the beach, this was I must say the best boat trip we have ever been on and excellent value for money. All I can say is I cannot wait to return.

My 8 month old baby, my wife and i stayed for 1 night on an all-inclusive. I went there to attend a medical conference. On arrival, we were asked to have a seat at the lobby. The conference was at 2pm and I had to wait till 3pm to get my room. It was like an exhausting wait. Several times, I had to ask the receptionist if my room was ready. At that time, we felt so unwelcomed. The room floor was dirty. One can feel the dirt when you walk bare foot. The fan doesn’t work. The hair dryer doesn’t work. There is no minibar in the room. No bathrobes. No slippers. The TV can only be switched on and off and absolutely no channels playing. A cot was provided for the baby but without blanket to cover. Finally, we all had to share the same blanket on the same bed. At dinner time, we went to the main restaurant and requested to be seated inside as it was cold and windy and we didn’t want our baby to fall sick. But we were told that we had to dine with the conference group which was outside, an opened space on 2 sides. Finally, we were obliged to take a table where it was less windy but next to it was a table with the all the dirty plates, glasses and bottles (see photos). The waiters were just continuously passing by next to us. We could hear them complaining about the complaints of other hotel guests who were dining. The open buffet dinner, breakfast and lunch were very below average. Meal time looks like Mauritian wedding reception ‘chawtari’. You have to queue up to get your food. The next day, after breakfast, we went to our room and found a piece of paper folded in 4 , thrown down outside of our room door. We picked it up and it was all about how they felt a little sad that we are leaving and reminding us the check-out time. At 11:15am, someone knocked at the door and my wife opened just to see a man asking us to leave the room. We left the room in less that 10 mins and I requested the receptionist for assistance to carry our luggage as our room was on the 2nd floor and no lift facilities available. Well, I regret asking for that assistance. Arriving at the reception, I handed out the key at the reception and my luggage still didn’t reach the lobby. To make it worst, my baby had a poop and I felt so embarrassed not knowing what to do. I inquire at the reception about my luggage and I should appreciate the lady who made a call and told me that the luggage will soon arrive. It took almost 40 mins for them to bring my luggage and I had to change the baby diaper in my car, in the car park. We came back for lunch as it was included in our all-inclusive and left immediately after.

Just checked out of ombré after an absolute fabulous 2 weeks, we cannot fault this hotel or the staff, food in all restaurants was excellent especially lunch in the dolce vita. Room was cleaned daily to a high standard, beach staff very attentive offering cold flannels, drinks of choice, ice pops and even sunglasses cleaning. We had regular fun nights at TI bar with all staff constantly filling up your glass. Booked the 5 island boat trip with Chris on the beach, this was I must say the best boat trip we have ever been on and excellent value for money. All I can say is I cannot wait to return.