4 Stars Hotels in Almaty Region, Kazakhstan

1/ booked in two weeks. Specially asked Yurta №6. because in the rest it was cold and noisy. As a result, it was set before the fact 2 hours before the arrival that the work is being done. We arrived at №5 2/ We did not warn that children's sites will not work, the outcome of the children to leave with no one, it is necessary to just hang with them there 3/ SPA does not work, too did not warn 4/ Banya does not work, just did not warn. (But the admin wanted to fix and at our expense to make us a bath, for example here you fix our cosies for your account, cool, level) 5/ If you are going to read or quiet to spend time with 19:00-21:00, then you will not be able, wheeling and very loudly noises snow-rolling technique. In Yurt, people are heard on the descent, straight by words are heard dialogue. 6/ Managers and admin pretend to help with words, no help in the case. No suggestions about your correction of the situation, that is the type: Yes, this does not work but we compensate you for our defects to others, we have not warned you dear guest. There is no such thing in the memory. Or type here you certificate calm down go with God, nothing at all. 7/ Bad cleaning, pillows and bed were in chunks, rolls, pieces of tree, pieces of biscuits, Akhtung! - hair on the pillow. *Honestly, we were so tired as long as we walked, until we realized that no relaxation (SPA, bath, massage, etc.) would not get that there was no force to murmur about the hair of the bed. In general the impression and rest is damaged, guys always on connection with the reception very well do the appearance that help, young people! Of all activities, horse walks, skiing, tubing mda ... AA, and still the admin offered a horse walk in the form of compensation (for our account of course) 15 minutes before sunset, what do you say? I replied: ”Let me buy you a 3-hour horse walk to the ”Cabany Lake” now, let's see how you in the dark will ride.” On what I heard the refusal. Admin - Rayymbek Manager - gendar ... Thank you, no for anything 8/ Cleaning the room, The bar and refrigerator are only replenished once.

1/ booked in two weeks. Specially asked Yurta №6. because in the rest it was cold and noisy. As a result, it was set before the fact 2 hours before the arrival that the work is being done. We arrived at №5 2/ We did not warn that children's sites will not work, the outcome of the children to leave with no one, it is necessary to just hang with them there 3/ SPA does not work, too did not warn 4/ Banya does not work, just did not warn. (But the admin wanted to fix and at our expense to make us a bath, for example here you fix our cosies for your account, cool, level) 5/ If you are going to read or quiet to spend time with 19:00-21:00, then you will not be able, wheeling and very loudly noises snow-rolling technique. In Yurt, people are heard on the descent, straight by words are heard dialogue. 6/ Managers and admin pretend to help with words, no help in the case. No suggestions about your correction of the situation, that is the type: Yes, this does not work but we compensate you for our defects to others, we have not warned you dear guest. There is no such thing in the memory. Or type here you certificate calm down go with God, nothing at all. 7/ Bad cleaning, pillows and bed were in chunks, rolls, pieces of tree, pieces of biscuits, Akhtung! - hair on the pillow. *Honestly, we were so tired as long as we walked, until we realized that no relaxation (SPA, bath, massage, etc.) would not get that there was no force to murmur about the hair of the bed. In general the impression and rest is damaged, guys always on connection with the reception very well do the appearance that help, young people! Of all activities, horse walks, skiing, tubing mda ... AA, and still the admin offered a horse walk in the form of compensation (for our account of course) 15 minutes before sunset, what do you say? I replied: ”Let me buy you a 3-hour horse walk to the ”Cabany Lake” now, let's see how you in the dark will ride.” On what I heard the refusal. Admin - Rayymbek Manager - gendar ... Thank you, no for anything 8/ Cleaning the room, The bar and refrigerator are only replenished once.