4-Star Hotels in Hokkaido, Japan

write review best stay at vessel in susukinoThe spacious rooms offered a welcome retreat after a day of exploring. The comfortable beds ensured a restful night's sleep. The hotel's central location provided easy access to nearby attractions. The friendly staff were always ready to offer assistance. The delicious breakfast buffet provided a great start to each day.

Hotel was about 10min walk from Sapporo Station - look for signage to Emion Hotel - you can walk on street level or underground walkway which is covered all the way. The building next to Emion is brand new (forgot the name) - this building has a direct lift that leads to the underground walkway. Exit 15 will lead you to a few Izakaya places and it's fully covered the walkway. Breakfast was good with local fare such as japanese curry with rice, soba, miso, fried chicken (was good!), various juices, fruits and desserts - breakfast ends at 930am. The onsen on 2nd floor is open to public but hotel guests can go in for free - opens till late 1am almost everyday. Hotel will issue the onsen card to all hotel guests separately. 7Eleven right downstairs for convenience. We had a three bedder, was a bit squeezy - see photo. bathroom had a tub which was a good surprise. toilet is separated fr bathroom. No gym though which is why i gave 4 stars for facilities.

This hotel exceeded our expectations in terms of the room quality and amenities as well as the excellent service provided by the hotel staff. The place was not spiffy clean but also got that that very homey feel. The winter season makes this hotel even more attractive as it comforts you well amidst the cold outside the premises. The breakfast was unique and we enjoyed the variety that was available daily. The location is also the best as public transportation is easily accessible but we were mostly taking cabs as we booked arrangements in other places that were a bit far and this was the last leg of our Japan vacation and we had less strength to us public transportation. We truly recommend this hotel especially to groups and families visiting Sapporo.

Hotel room was huge and very spacious by japanese standards. Bed was comfortable, room was clean and a full set of amenities was available for us to use. The massage chair was amazing especially after a full day worth of walking. And the free shuttle bus to Sapporo Station on our last day was very convenient and a life saver! Especially with our heavy luggage bags, it would have been troublesome to have to carry them down the subway stairs. So it really helped us alot! And please do book a space for the bus in advance. However, I wished staff service would have been better. Front desks was very helpful, but on our first night, we called for help in the night because we couldn’t find anyway to turn off the overhead light for the right side bed. When we asked for someone to come and help us eventually, the male staff who came sounded very irritated and unhappy. Don’t know if it was a wiring problem or some setting in the main room control panel, but there was NO WAY we could have figured it out ourselves. In fact, every morning at 7am, just that particular light on the right side bed would turn on automatically by itself and wake me up. I hope that the hotel can rectify that problem.

The service and onsen were very good. Kaiseki breakfast was not really to our liking, but dinner was very sumptuous and good. We had a private space for ourselevs in the restaurant which was very comfortable. However, the food may be appealing to kids. If you are taking public transport like bus to the hotel, be prepared to walk up an elevated road for about 10min. Overall a nice hotel to stay.

Second time staying at this hotel. Very well appointed in a good location for station and public transport. If you have a lot of luggage you should take a taxi to and from the station even if it’s a little pricier (around 7USD). Don’t expect large rooms as in Japan, you get what you pay for. If you want a larger room, pay more! It was perfectly adequate for our needs for a couple of nights in Sapporo. The check in and check out is electronic but staff are on hand to assist. The lobby is lovely and welcoming in the winter. Free bathroom amenities are available. Finally, they serve an outstanding breakfast with a lovely view of the famous landmark Government Office park in front of the hotel. I would choose this hotel again.

Great stay at this hotel! The breakfast was a standout—diverse, delicious, and full of options. Everything from fresh fruits to hot dishes was tasty and well-prepared. Highly recommended!

The staff at the reception speaks fluent English, which is good. Sth dramatic happened after I checked in. Somehow my suitcase cannot be unlocked,though I knew the key number. So I had to call reception for help, luckily they do have the tool to open the suitcase, but I was told to wait because someone else were using it and I was supposed to be called after the reception got the tool. Waited whole night long, with no phone call, and had to check out the next morning with my broken suitcase. So if you find your suitcase cannot be opened, go find reception immediately or u might not get the chance to use the tool, haha

Hotel directly opposite Sapporo station, very convenient, that's a link from the hotel basement to the train station underground, no worries if it's snowing. Check in was smooth, front desk staff are friendly. They provided luggage storage, just use your credit to locked and unlocked, we were away to Hakotate for 2 days, they allowed us to store our big luggage until we got back and checked into the hotel again for a night before leaving Hokkaido. Will stay in this hotel again when my next visit to Sapporo

Great view for our room and at night I see fireworks from our window. Room is big but a bit old. Bathroom is too small and tiny. Lobby and waiting room areas are nice , clean and comfy. Staffs in the morning are great . They can speak English. No much going on the main street , most shops aren’t open. Behind the hotel has an amazing view of the Toya Lake and in a distance you see Mt. Youteizon. A very relaxing walk and cruise ship comes and goes. We will come back for our vacation in the future.

write review best stay at vessel in susukinoThe spacious rooms offered a welcome retreat after a day of exploring. The comfortable beds ensured a restful night's sleep. The hotel's central location provided easy access to nearby attractions. The friendly staff were always ready to offer assistance. The delicious breakfast buffet provided a great start to each day.

Hotel was about 10min walk from Sapporo Station - look for signage to Emion Hotel - you can walk on street level or underground walkway which is covered all the way. The building next to Emion is brand new (forgot the name) - this building has a direct lift that leads to the underground walkway. Exit 15 will lead you to a few Izakaya places and it's fully covered the walkway. Breakfast was good with local fare such as japanese curry with rice, soba, miso, fried chicken (was good!), various juices, fruits and desserts - breakfast ends at 930am. The onsen on 2nd floor is open to public but hotel guests can go in for free - opens till late 1am almost everyday. Hotel will issue the onsen card to all hotel guests separately. 7Eleven right downstairs for convenience. We had a three bedder, was a bit squeezy - see photo. bathroom had a tub which was a good surprise. toilet is separated fr bathroom. No gym though which is why i gave 4 stars for facilities.

This hotel exceeded our expectations in terms of the room quality and amenities as well as the excellent service provided by the hotel staff. The place was not spiffy clean but also got that that very homey feel. The winter season makes this hotel even more attractive as it comforts you well amidst the cold outside the premises. The breakfast was unique and we enjoyed the variety that was available daily. The location is also the best as public transportation is easily accessible but we were mostly taking cabs as we booked arrangements in other places that were a bit far and this was the last leg of our Japan vacation and we had less strength to us public transportation. We truly recommend this hotel especially to groups and families visiting Sapporo.

Hotel room was huge and very spacious by japanese standards. Bed was comfortable, room was clean and a full set of amenities was available for us to use. The massage chair was amazing especially after a full day worth of walking. And the free shuttle bus to Sapporo Station on our last day was very convenient and a life saver! Especially with our heavy luggage bags, it would have been troublesome to have to carry them down the subway stairs. So it really helped us alot! And please do book a space for the bus in advance. However, I wished staff service would have been better. Front desks was very helpful, but on our first night, we called for help in the night because we couldn’t find anyway to turn off the overhead light for the right side bed. When we asked for someone to come and help us eventually, the male staff who came sounded very irritated and unhappy. Don’t know if it was a wiring problem or some setting in the main room control panel, but there was NO WAY we could have figured it out ourselves. In fact, every morning at 7am, just that particular light on the right side bed would turn on automatically by itself and wake me up. I hope that the hotel can rectify that problem.

Second time staying at this hotel. Very well appointed in a good location for station and public transport. If you have a lot of luggage you should take a taxi to and from the station even if it’s a little pricier (around 7USD). Don’t expect large rooms as in Japan, you get what you pay for. If you want a larger room, pay more! It was perfectly adequate for our needs for a couple of nights in Sapporo. The check in and check out is electronic but staff are on hand to assist. The lobby is lovely and welcoming in the winter. Free bathroom amenities are available. Finally, they serve an outstanding breakfast with a lovely view of the famous landmark Government Office park in front of the hotel. I would choose this hotel again.

Great stay at this hotel! The breakfast was a standout—diverse, delicious, and full of options. Everything from fresh fruits to hot dishes was tasty and well-prepared. Highly recommended!

Hotel directly opposite Sapporo station, very convenient, that's a link from the hotel basement to the train station underground, no worries if it's snowing. Check in was smooth, front desk staff are friendly. They provided luggage storage, just use your credit to locked and unlocked, we were away to Hakotate for 2 days, they allowed us to store our big luggage until we got back and checked into the hotel again for a night before leaving Hokkaido. Will stay in this hotel again when my next visit to Sapporo

Great place! Really big compared to other hotels in Sapporo/big city. I really love sofa. When I arrived, exhausted from a long drive and a long queue of Sushiten, I checked in at the hotel and fell a sleep on this sofa until it’s late at night!!! I love that there is a 7-11 connected to the hotel which you can use your keycard to open another side of the store.

The hotel was one step up from a regular budget business hotel. It had a public bath which was a plus - keep in mind it does get quite crowded around 8pm so if you want to be able to shower and use the facilities without being crowded, try get in before then or go late in the night. The room was clean and spacious - but had a weird design with the curtains - remember to look behind the white curtains and pull down the blinds if you don’t want people looking in. The location is close to Sapporo station which is very helpful to go anywhere and do meetups with tour groups. Their breakfast is also affordable and had a extensive local cuisine buffet.

The hotel is located in the new Sapporo station building. You don't need to leave the JR station, you can walk along the corridor. It takes about 7 minutes to reach the second floor. The hotel lobby is on the first floor. There are many places to eat on the second floor, and there is also a convenience store, which is very convenient. It is connected to the shopping mall next to it, so you can eat, stay and travel! The room is a little small, but it is fine for one night!

The staff at the reception speaks fluent English, which is good. Sth dramatic happened after I checked in. Somehow my suitcase cannot be unlocked,though I knew the key number. So I had to call reception for help, luckily they do have the tool to open the suitcase, but I was told to wait because someone else were using it and I was supposed to be called after the reception got the tool. Waited whole night long, with no phone call, and had to check out the next morning with my broken suitcase. So if you find your suitcase cannot be opened, go find reception immediately or u might not get the chance to use the tool, haha

Good location next to Aeon mall, inter connected so as not to walk in the open in harsh weather. Nice, clean room with lovely Ocean view. Good breakfast spread and friendly staff. Will stay again if in Otaru.

Staff is nice. Pillows & bed are ok. Location is ok (if driving) and there is a convenient store around The day we checked in is the day b4 my hubby's birthday, I requested to do some simple decorations or just a birthday message for him. Hotel rejected my request but finally they put a paper printed birthday message on table. Thank you. They have private car park which is not free and charged 1500 yen per car per night. However, they are very straight to ask you move out car at 11 am next day even not full many free space, not allow to stay. Quite pitiless. Hotel room looked nice but lighting is not enough for ladies to make up. Since no double bed room available, we requested hotel to put 2 beds together and hotel confirmed but finally did not arranged. We saw Youtuber advised breakfast is good but actually just soso, not a must to try.

Very nice hotel, the lobby is big and nice, allow us to check in at 2 pm. There are some reception staff that can speak mandarin as well. We booked a room for 3 people with 3 single beds. The room is bigger than expected and the washroom is more spacious as compared to others I have stayed in before. Pros is near the Otaru Canal, from the hotel just walk straight all the way will reach Otaru canal. Opposite the hotel there is a Lawson, convenient to buy stuff. Cons is slightly far away from JR station and you will need to walk about 10 mins.

That’s very convenient place and easy access to many places .. either for foods or viewing .. just perfect locations and friendly staffs ❤️

Good hotel stay with plenty of extra amenities and storage to make your stay comfy. Smoking area for smoking guests stinks the whole lobby as you walk through reception to the lift, which is a shame. It is a non smoking hotel. Close to the sightseeing spots and about 10 mins walk to JR Station and supermarket.

We absolutely loved this ryokan experience! Stayed for 2d1n as a couple and absolutely loved the place! We booked the room with the private onsen and it was a lovely small space on the 2nd floor we could enjoy privately. The onsen is not too big, maybe 1.5 x 1.5 meters, but it was spacious for the two of us. We also found out that you can book a 45 minute slot for a separate private onsen for about ¥2200, which we may have done instead, had we known about it before booking. The japanese-style room was comfortable and had the usual amenities provided, alongside other nice additions like lotions and creams. The staff helped us to set up our futon (japanese-style bed) after dinner, and it was overall a very comfortable experience. The staff are super friendly and service was incredible. We got the dinner and breakfast package and the food was excellent. We had to choose both the dinner slot in advance, and it is first-come-first-serve. Dinner was served to us in the room over 1.5h and was a really amazing 12-course meal with instructions on the eating order. Breakfast was more standard, but still nice, we took it in the dining hall. The lounge is open till 10pm and we could take drinks and refreshment freely, including some small snacks and soft drinks. But they stop serving beer at 9pm. The onsens also have mini-fridges with free popsicles. There is also an outside area you can access from 3pm - 9pm that serves hot coffee and wine, with free marshmallows you can roast on the outside firepit. It was really nice. The garden is by far the nicest part of the hotel, it is really big and well decorated, with many nice places for photos and to enjoy a hot drink from the lounge. The space is quite large and might take about 20 minutes to fully explore. The only downside I can think of is that the location is quite hard to access. We chose to get to and from the ryokan by taxi, but there is also a shuttle bus service, from what I understand. When we arrived, the reception told us that there would be a shuttle bus leaving at 10:45 to Otaruchikko station. We still ended up requesting a taxi from the front desk though, which they were happy to help us book (I couldn't get any taxis by cab in the location). Overall a really amazing stay that we would absolutely recommend. The price tag might seem high for a ”3 star” hotel, but the ranking is deceptive, we absolutely had a 5 star experience. Cheers! disclaimer: information is accurate as of 31 may, will try to provide info in as much detail as possible :)

I stayed here on a trip with my girlfriend whom I hadn't seen in a long time. We came by car from Sapporo, and it was close to Otaru city, so there was a parking lot and it was easy to access. My first impression was that it was luxurious for the price, and for a moment I thought I had come to the wrong hotel. The room we stayed in was on the top floor, the 8th floor, and it was clean and had a great view. For dinner, we had the 2,800 yen sashimi set meal. Everything was fresh and delicious. I was impressed by the garnish (like collagen) that I had never seen before. There were two types of hot springs, and the open-air bath was especially good, but There was only enough space for two people to sit, both inside and outside, so it was disappointing that there was no place to relax after the sauna. In the end, there were so many people that I couldn't sit down after the cold bath, so I just sat in the area to wash my body. I wish they had more chairs. My trip with my girlfriend became a good memory. Thank you.

Check in was smooth and they let us to store our luggage as we arrived early than 3pm. It has a big bed in the room but took up most of the space, so hard to lay out the suitcase. Bathroom was spacious and the shower was nice.

There was no problem with the ryokan itself, but the site is really the worst. Obviously, I searched and made a reservation for 4 adults and 2 children, but 2 children were omitted, making me spend 200,000 won more. Even in other hotels, 4 adults and 2 children were missing, but 2 adults and 1 child were missing????? I also missed a child who paid a fee, and even when I came here, I think I spent about 400,000 won more. What is the use case for reserving a double room for one person based on common sense??????? It's really the worst and all I can think about is that they're stealing our money. I will never use this site again.

I changed my hotel into this hotel immediately after I watched Conan the Movie 27. I planned my trip to Hakodate since the movie 26 that I know it will take place here. Really excited to come to this hotel. The overall was great. Location so close to the train station. Near many good restaurants. Even though no onsen and room was small, but very comfortable to stay. I felt so relax staying here. However, one thing you should improve, would be the laundry room. 3 washers were there but only 2 can use. One washer with dryer all in one was very inconvenient. Especially when there are only 2 machines. Because only few people can use and it takes more than 80 minutes to finish 1 round. I travelled a lot so I know normally laundry machine should be 2 separated machines: washers and dryers, take only 30 minutes each, and free too. Here you need to pay by coins. Too slow. And very long queue. Can wash only 2 guests per 80 minutes. I brought my book to sit and read in front of the washers for 1 hour in order to wash my clothes. Then about 5 people came in and went back. Then those people came back when they thought the time was right would had been disappointed, because there were other people waiting to put their clothes inside the machines already. Some people came in 3 times. I’m not sure did they manage to wash their clothes or not, or they might had finished it by 5 AM. This is the point you should improve. There are a lot of faster machines nowadays. Find more to fulfill your service.

very big room. Excellent location, near to JR station only 2mins walking distance! Hakodate train is near, only 5 minutes walking distance. Many outstanding restaurants are nearby, like Sushi Soup begirama, Flower see sushi. Highly recommend to choose this hotel although room cleansing services are provided once every three days

Last time I came to Hakodate, I stayed at the famous La Vista Hakodate Annex Hotel (not the one in Hakodate Bay). The experience was very good. However, because the itinerary was a bit rushed this time, I didn't book La Vista. I temporarily chose Century Marina, which has a good reputation. The location is right next to La Vista and is also in the Kanemori Warehouse Group. It takes about 7 minutes to get there from the JR station. Downstairs is the Hakodate Morning Market. The feature here is that guests can choose their favorite aromatherapy and pillows that they feel comfortable with before checking in. There are many choices of aromatherapy and pillows, each with a large row, and there is always one suitable for you. Aromatherapy can be placed next to the pillow to help sleep. La Vista is more famous for breakfast, and I didn't expect Century Marina to be quite good. The variety is very rich and the ingredients are top-notch. During the peak breakfast time, there will be a queue for calling numbers. Many Hakodate-limited ones must not be missed. Beer and champagne are provided, and coffee is from the local brand Meiling, which can be taken away when you leave. The open-air hot spring faces Mount Hakodate, and the scenery is not much different from La Vista. There are indoor and outdoor hot springs. The outdoor one is of course not to be missed, but it will be closed if it rains, so be aware of this. Take an open-air bath while looking at Mt. Hakodate and the streets of Hakodate, and then have a spa after coming out, and the fatigue of the journey will disappear. By the way, the lotion here is particularly easy to use, a local brand, the lotion is very easy to spread, and has a good moisturizing effect. It is sold in the store downstairs for 2,300 yen. It is recommended not to miss it. I searched the entire network but couldn't find it.

Nice room with mountain view. The breakfast is superb. Hotel has parking but with a fee. Very close to shopping and several points of interests including the cable car station

Please read my last review to see how the situation is. I can only say that you should keep your eyes open. It is absolutely impossible to get four stars. The air conditioner in the house is just for decoration. Although the problem was solved in the end, I reluctantly don't want to give a bad review for the sake of giving face. So that's it.

Breakfast has very good selection but a lot of people, we ate seafood rice here and felt great! Parking overnight is 1000 yen only for hotel guest, it works for us. We did not move the car after we checked in. We walk to the foothill of the mountain, took that rope way to enjoy the night view of Hakodate. We walk around the area most of the time.

Conveniently located near Hakodate station, morning market, and food streets. I could also easily get to the attractions in Hakodate via the nearby tram and buses. The room was very clean and had everything I needed for my stay. The staff could also communicate well in English and were very friendly. Thanks for the nice stay!

We stayed two nights, one room only and one with dinner and breakfast. Overall satisfactory experience 1) superb view of public onsen at top floor facing the sea 2) good buffet breakfast with nice seafood collection 3) very good dinner set (we upgrade from buffet which is the general option) 4) one of the newer onsen hotels in 湯之川 opened in 2017 only. Will recommend !

Facilities: Very good environment, there is a hot spring on the first floor, both indoors and outdoors, and a small garden with transparent glass on the first floor, the snow view is very romantic Sanitation: Very clean, the lobby manager said the tatami has just been renovated Service: The lobby manager is very enthusiastic, he is Chinese, he sent us to the room and introduced the hotel facilities one by one There is a supermarket for daily necessities and a specialty store on the first floor, and there is a ramen shop nearby

We had 2 kids 2 adults and both kids and adults like the room a lot . It’s not a hotel with a lot of services but it’s totally fine for us ( Eg no room cleaning but basket with clean towels were delivered to the door next morning . Enough space for our luggages ( 1 big 1 medium 1 small ) Kids love the bunk bed ( altho have to remind them not to stand up when they wake up due to ceiling height) The beds on the bottom is actually big enough for 2 ppl I think, but I had it all for myself. There is a kitchen sink, fridge and even a microwave and simple utensils. 2 min away walking to morning seafood market, and there is also outdoor parking area right outside the hotel. Check in staff is nice and checkout was super fast too. We re glad we chose this hotel!