Hotel near Stazione Mestre,Venice58.5% of visitors choose this area
LLEI2025.03.24
The hotel has an excellent location, right across the train station. As soon as we got off the train, we could see the hotel’s large logo from the train platform. Given what we’d heard about Venice’s safety situation, this was very reassuring... The hotel has its own restaurant next to the lobby, making dining convenient, though the waitstaff were somewhat lacking in manners—they started clearing our plates the moment we finished eating... The front desk service, however, was excellent—polite and courteous.
The hotel is beautiful and new, everything is modern, stylish and clean. Location 5+.
But there are also questions. All actions, including entering the hotel premises, only from the hotel application, and therefore every guest should have the application and always have wi-fi with them. The room has a kettle, a phone charger and a Google speaker, but there are no sockets to plug them into. We had to put everything on the floor by the door. The sockets don't fit the plugs very well. And the breakfast is very modest.
Hotel near Stazione Mestre,Venice58.5% of visitors choose this area
BBenny_traveler11222024.12.24
The location is awesome it’s so close to Railway and bus stop. The room is spacious and new. Lighting is good. Breakfast provides great variety of food.
very quiet and comfortable room.bathroom was big with good facilities.the hotel was slightly away from the city in a safe office area but near a very big grocery store.the lady at the reception was very helpful and knowledgeable.
Spend a night there to visit family. The hotel is a bit out of town centre but there’s buses and taxis nearby that takes you to the centre in no time.
Hotel is beautiful and very modern. They have a very good selection for breakfast. Lunch/Dinner menu is the same but they got food in the bar for the afternoons. Prices are bit on the higher side but the staff is very kind and helpful.
Hotel near Venice City Center,Venice36% of visitors choose this area
Aaudrey2024.03.18
Very nice hotel, super well located.
We stayed there 3 nights.
Very generous breakfast between 7:30 a.m. and 10:30 a.m.
50 m from St. Mark's Square, everything is nearby and not very noisy.
The small downside was that the suitcase was brought up for us, and the gentleman wouldn't leave if we didn't give us a piece...
Nothing was missing in the room, the shower was a little small, I would have preferred the bathtub… but overall, nothing to say, I recommend it ☺️
Hotel near Venice City Center,Venice36% of visitors choose this area
GGuest User2023.09.27
The hotel prepared champagne and desserts for our honeymoon, and also gave us a corner house facing the canal, which was very beautiful!
The room is very fancy and provides slippers, toothbrushes and other essentials. The bed is a bit soft and my back hurts when I sleep on it. The quilt is thin and the air conditioner is slightly cold (it seems like this in European hotels). But the entire room and hotel were quiet and we were never woken up.
The room is a little tilted, I don't know if it's because of its long history.
The disadvantage is that the bathroom is too small. My husband is quite big and it is very painful to take a bath in it. The hygiene needs to be improved. The shower head in the bathroom is very dirty and there is a thin layer of dust on the surface of the bedside table.
The attitude at the front desk is very good, very warm and polite, and you can store your luggage for free. The hotel is located in a quiet location. It is about a 5-minute walk from the nearest water bus station. You only need to cross a small bridge, and you can carry your luggage everywhere else.
There is a restaurant on the main street next to the hotel that has a Chinese menu. The taste and price are good, and it is highly recommended!
But in short, the hotel gave us a very good experience. We love Venice very much, so we added two more days to our itinerary. It is worth experiencing this city. We hope to come back next time~
As expected of a luxury hotel, the service from the staff, the bed and the furniture were all excellent and I was able to rest well. However, it took a long time for the bathtub to drain and the refrigerator wasn't cold, which was a bit of an issue. I wish I had noticed that at the beginning... But everything else was very satisfying!
The room is big with king size bed. Breakfast has variety of choices which promises a big breakfast. It’s location is good for people with car. Only takes around 12 minutes to the Gaggio Porta E Station which has a big free parking just next to it. From the station to Stazione di Venezia Santa Lucia only need around 30 mins. Be aware that only one train in every hour.
Hotel near Verona Fiere,San Giovanni Lupatoto14.3% of visitors choose this area
GGuest User2024.10.11
The hotel is nice, the breakfast is rich, the service staff is nice, it is worth recommending. The bad thing is that the facilities in the room are not well maintained, the toilet in the bathroom does not drain smoothly, the wash basin is blocked twice, and the power socket in the water bar is broken. The bad experience is that two colleagues' small backpacks were stolen during breakfast, and the restaurant has no surveillance, causing losses/
131 reviews
8.8/10
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8.8/10
LLady WI was skeptical reading previous reviews but decided to give it a try for one night during my business trip as I’m an IHG member. Having experienced staying at 5 different hotels in this city — most of them within walking distance on Corso Porta Nuova (main street leading from the train station to many main attractions) — I can say that Indigo was among one of my top 2 choices.
The room I stayed in was tastefully decorated — the headboard of the bed immediately attracted attention, striking but elegant, with paintings seemingly telling romantic tales of the city’s history; open wardrobe was clever as it made the room seem spacious while leaving plenty of space for hanging clothes and jackets especially on a rainy day.
The balcony was a super nice touch and was my favorite to come back to in the evening with a view of charming Verona at night watching people and cars passing by. Two chairs, a coffee table with blankets and a little bit of floral decorations. I spent a fair bit of time despite the cold and rain, soaking in the beautiful images which were among the most special memories I’d carry with me from this trip.
Check-in was super efficient. Anna at the reception was an absolute joy to meet and interact with. She’s super kind, thoughtful and professional in helping me with storing my suitcase as I was in a rush to catch my train to a nearby city on a rainy day; she gave clear, accurate info helping me to go to the train station within 10mins; and on the next day, kindly offered recommendations for cafes. Her passion and enthusiasm and friendliness is above and beyond many of her peers. Her genuine smile stands out from others who might be just trying to get their job done. You can tell Anna is truly exceptional and a wonderful ambassador for Hotel Indigo. Keep up the good work!
Breakfast service was super efficient, friendly, attentive. The professional and thoughtful gentleman offered multiple times coffee, tea, orange juice, etc, making sure each guest had everything needed for a good start of the day, quickly clearing dishes while guests stepped away - perfectly seamless. Truly outstanding attention to details. The restaurant offered a good variety of food choices: raw veggies are rare in hotel breakfast buffet but here they did so that was a plus in my book. Fresh fruits, muesli, (no sugar-added) yogurt and scrambled eggs were my go-to. Although I didn’t eat pastries or bread or drink Prosecco for breakfast, if that’s something you like then you’d be pleased to know they offered plenty to satisfy different tastes.
The only thing that prevented Indigo from making my No. 1 choice in Verona was the shower. I requested specifically for a shower because from the photos shared by other travelers and reviews many commented that the bath look dated and needed update. I personally do not take baths in hotels so having a new, good water pressure shower with fast efficient drain would be way more important. They did honor my request with a standup shower corner stall. However, the square-shaped shower stall area was so small that my elbows (I’m petite size female) kept knocking on the glass doors. I believe they’re scheduled for major renovation in Jan-Feb 2024 so it’d be interesting to see if they remodel the bathrooms and showers.
AAnonymous UserLeonardo Royal is located just 10 mins walk from the bus and train station making it an easy and convenient place to stay. Rooms are clean and bathroom is spacious. The reception also taught me an easier path to walk behind the hotel parallel to the train tracks for a smooth path to walk with my luggage to the bus station to go to the airport. Breakfast spread was good. it's my 3rd time staying here. Happy to recommend.
AAnonymous UserVery good experience in this hotel. The very large and clean room. The staff very careful and have gluten-free food. Furthermore, it is very close to the Academia bridge that crosses the great channel. They also have a restaurant in the same hotel. I therefore recommend it 100%.
LLEIThe hotel has an excellent location, right across the train station. As soon as we got off the train, we could see the hotel’s large logo from the train platform. Given what we’d heard about Venice’s safety situation, this was very reassuring... The hotel has its own restaurant next to the lobby, making dining convenient, though the waitstaff were somewhat lacking in manners—they started clearing our plates the moment we finished eating... The front desk service, however, was excellent—polite and courteous.
GGuest UserIt was a nice experience overall. There is a €3.60 city tax per person per night that's added on and can only be paid in cash which was inconvenient. There is tea/coffee provided in the room, however, they also charge to refill them if you use any. Breakfast is an extra €5 per person and breakfast lasts less than 3 hours (7am-9:45am) which is a bit inconvenient if you want to sleep in or if you have to get up early. The desk staff is moderately friendly. When we first arrived they weren't too friendly but the evening and check out attendants were nicer. The room is pretty small and really only enough room to eat around the perimeter of the bed. The bathroom is decently sized, however, the shower didn't have a door so water pools out onto the floor unless you huddle close to the shower head and even then... The TV is very small and not easily seen if you are vision impaired. My biggest complaint, however, is how hard the bed was. There's little to no cushion on the mattress. I woke up both mornings I was there and had back and hip pain (I'm 28 yrs old in relatively good physical condition). It is close to sleeping on the floor. There was a closet with a nice amount of space to put our things. There is also am elevator to access the floors which was convenient on days that we walked a ton. The lobby is nice and clean and has some seating areas. We did not explore the bar or breakfast areas. The hotel itself is located near the water bus station for easy access to Venice. It is also on a strip of shops and restaurants. Granted most things on the island of Lido do close early and a lot of them are temporarily closed but still marked as open on Google maps. Plan accordingly and call places ahead of time. I've included pictures of the bathroom which was overall nice, however, I didn't take pictures of the bedroom as it was small and hard to get a good angle.
GGuest UserIt wasn't great visit for us. We just came im to our hotel when we saw water leaking from air conditioner while making loud noise from electrocity. We called the reception, and man came to ”fix” it.
We went touring and still the same day when we came back it happend again. Again someone came to fix it but couldn't do anything about the noise. Also we were told that they can't give us different room because ”they are full” but when they saw our dissatisfaction suddenly the different room was found... 🙃
The area (Mestre) seems dangerous, full of eastern immigrants. Especially in the night you don't feel safe.
GGuest UserWhat a fabulous hotel perfectly located a block from the Grand Canal and close to both the Rialto Bridge and St Marks Square.
The receptionists are outstanding and answered all of our many questions with comprehensive answers, patience and respect. Can’t rave enough about them.
The rooms are even prettier than indicated on line, with plush bedding, a large bathroom and plenty of space.
Breakfast was convenient and offered a large variety of choices. Service was also exceptional.
Without question - you will enjoy this full service hotel. As a bonus, there is also an elevator so you don’t have to lug your suitcase up the stairs.
MMartin SnellingWe recently stayed here for 5 nights to take in the sights of Verona and surrounding cities. While I can't complain about the price, and for that, it was a bargain, there were a number of issues that resulted in a less than perfect rating.
The location: While it looks close to the main train station, it is about a 25 minute walk. However the 23/24/73 buses run regularly and pick-up / drop-off very close to the hotel
Lidl: next door to the hotel is a Lidl - it was a godsend and well worth visiting (if only for the fresh cheese focaccia).
The hotel itself was very clean but:
- The rooms have wooden floors and the walls aren't super-thick. So, when someone checks in to their room nearby, you can hear everything. At midnight, it isn't great when they're walking in heels across the floor.
- Lack of plug sockets - there was one usable plug in the room that is shared with the kettle, and one in the bathroom!
- Air conditioning (or severe lack of) - the rooms have air con, however, it wasn't switched on and I was told by reception that at this time of year (October) they don't have it switched on. The room temp was in the high 20s which led to us not actually sleeping under the covers - we spend 5 night sleeping on top of the bed as the room was just too hot. We couldn't sleep with the window open as their was too much noise from outside.
- The toilet flush was leaking 'hot water' - but this was repaired / replaced with a different toilet flush
- Staff: They were helpful when housekeeping has vacuumed up one of my wife's earrings, but didn't offer any assistance with regards to the heating in the room
AAlexPozClose to Piazzale Roma, you dont need to carry you lagguges so far if you park your car on Municipale Parking or Tronccetto or if you travel by train you dont need cross even this one bridge :) . Hotel is on via Spagna is commercial street so crowded but is close to Ferrovia. Hotel is in old building Pallacco in Venetian Style. Rooms are in Venetian Style also, cossy, but on minimum, in fotos it looks little beter. Aroud you have all you need shops, restaraunts, etc, so no problem, Vapporetto Stop is just right the corner. To Piazzale San Marco is about 40 minutes (via Realto), or 50 minutes (via Academia) by foot, even beter by foot than via Vaporetto, you vist Venezia. Hotel service is very nice and helpful, breakfast is very good and has a lot of meals.
YYing Wai CasparWe stayed three nights here. Hotel is conveniently located right next to the ferry station. Breakfast was good and has good variety. Probably the best hotel on the island until we received really bad service which lost all marks on our last morning of stay which I’ll elaborate later.
We had to catch the first flight and needed to have a quick breakfast before departure after our stay. Since we stayed there for three nights, we had breakfast and also dinned in their outlets throughout our stay, we were surprised the staff told us they don’t have our records on the last morning, we are not seated for breakfast and had to wait for them, it would be better if we get seated to allow hotel to sort it out since we have to leave for our flights. Unfortunately the staff also told us “they have hundreds of guest so it’s not possible to recognize us”. “There is no record”, and after waiting for over 10 min they came back and told us again “there is no record”. I asked to sort out the matter with the manager and they just told us we can walk over to the counter while there is a long queue of guests. Without cutting the line I waited at the lobby. After the staff at the counter also did not follow up about the situation after the queue was cleared or apologize for the rude attitude. We left the hotel after they ruined our experience at Venice. The entire good experience was lost due to lack of hospitality service. Wouldn’t recommend anyone to stay here, and it is a disgrace of the Hyatt brand.
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