4-Star Hotels in Riau Islands, Indonesia

I had a great stay at Aston Batam Hotel & Residence! The room was clean and comfortable, and even have bathtub, and the staff were friendly and helpful. The hotel location in best to walk around, which made it super easy to get around. I’d definitely recommend this hotel for anyone looking for a convenient and pleasant stay.

This place was beyond my expectations! We were greeted firstly by the gentleman at the ferry terminal to wait for our shuttle bus. Once we reached the hotel, the view from the lobby literally took my breath away. Initially we booked the garden view but dangg the sea view is to die for so we called the receptionist to upgrade to the sea view room just merely 3mins after stepping into our room. No regrets!! Room is perfect for the 3 of us (2Adults & 1kid), but the flooring in room 5031 (I think the vinyl tile) was slightly airy so there’s a “whistling” sound every time we stepped on certain floors in the room. Staffs were all amazing especially the staffs in Rempah Restaurant. To name a few - Putera, Allen, Maria… mostly everyone was so welcoming and can see how they enjoyed working here. Special shout out to the beautiful receptionist that welcomed us, Viona — she figured out it was my birthday and they really surprised me with the cakes! First it was a surprise in the restaurant during breakfast, then next, in the room! It was a lovely surprise for both me and my husband cos my husband didnt even tell them to do anything. He just literally asked if the hotel is selling any cakes to celebrate my birthday. Their initiative is on another level. Food in Rempah Restaurants are all marvellous! We had dinner, breakfast and lunch here. Chef Johan was so nice to go around asking for feedbacks on his dishes. He even let us try his new menu that he is adding into the restaurant- the fish floss is amazing. The spa was great too! Beautiful ambiance and love how the ladies approached us to ask if I would like to try their spa when I was by the pool side. Its a nice gesture from them, looking for potential customers (: I highly recommend this place and I really hope they will maintain their standard, cos we will return to bring our parents one day. Thank you Team Fourpoints by Sheraton Bintan, and congratulations in advance on the official opening tomorrow! We are fully recharged to welcome another week of routine in our life.

Everything’s so far is good But only one thing is the shuttle bus service,is really really very disappointed Wasting people time to wait but in the end shuttle bus din come Only this problem but overall is good

Good place for a quick overnight stay as it is very near the batam ferry centre. Also near to the batam centre megamall which is good for clothes shopping and dining options. Staff are energetic, friendly and helpful. The breakfast buffet includes a morning dance performance by staff and a birthday cake slice and song if it is your birthday, which we found interesting. Breakfast buffet is replenished constantly. Rooms are cozy and shower is good, with good temperature control on shower heater. Soap, shampoo, toothbrushes, toothpaste are provided. Welcome drinks are also given at check in, and signing up for a membership will entitle you to a set of gift juice drinks and some gift chocolates. Customer service is good.

This is 4th time stay in Turi Beach Resort. I will always choose Turi Beach Resort because there is no other place beautiful as this place. Kind of peaceful and pleasant place to stay and enjoy the holiday. I chose Riani hills the seaview amazing

Very pleased to have found a nice hotel in the Penuin area, and smack next to the Grand Batam Mall as well. Check in was very quick and fast, and we were in the rooms within 5-7 minutes of checking in. We got a twin room with south facing windows which was nicely equipped with international plugs and well thought out room lighting modes on the control panel. Airconditioning was good and toilet ventilation was also pretty decent. I used the gym which was nicely equipped for weight training as well as some cardio machines, and the pool was pretty nice. Beds were comfortable and I had a great sleep. Some areas for improvement in the housekeeping area: 1. There were oil stains on the room windows that was not cleaned for the duration of our stay (likely from previous guest pressing his/her face against the window) 2. The tissue box on the bathroom counter needs a re-think, as there's a hole on the bottom, the tissues get soaked when water splashes out of the sink onto the counter 3. Water pressure for the sink needs to be adjusted, it's too strong and splashes all over to the unsuspecting user 4. Shower pressure was good but the shower head was split open (did not affect the functionality) All in all, very nice and I would stay here again and would recommend it to my friends as it's probably the nicest hotel in the area currently.

Hotel staff are extremely friendly and considerate. Simple gestures of continually opening the doors for guests, as well as serving a cold glass of ice lemongrass beverage during check-in on a hot day, exhibit their warm sincerity. Family room was cosy and adequate for 2 adults plus 2 children given a large bed, accompanied by bunk beds.

Firstly we booked woda studio, which can accommodate an extra bed with charges, we are 3 Adult and 1 child. Receptionist insisted we need to upgrade to 2bedroom villa and ONLY cos there are 4 people, so meaning those with 4 people has to book 2bedroom villa??? And that too during the new year peak period charges, which is really unfair When booking their service eg, floating breakfast and milk bath they insist we pay first for the services. They din provide WiFi slip until we asked them during the night Massage package will expensive Buffet breakfast was very poor, not much choices Nothing complimentary for booking a 2 bedroom villa which was forced to upgrade during peak period season. Very unsatisfactory!!!

Arrived at 230pm and was told room not ready. Waited at the lobby, checked again at 250pm, and again was told not ready. I have specifically told the front staff that I'm waiting at the sofa and please let me now when ready. However, upon checking again at 310pm with another staff and the room card was already prepared and left at the pigeon hole. Very disappointed that there is no handling over between staff knowing that a customer is waiting for a room.

Best hotel to stay in and its very affordable hotel and their bathub 👌 is just another level🔥🔥🔥🔥 best reception Yulia 🔥👌 can joke around with and very nice person and their security Yuli R very nice person vand good service he give and humble person can joke around with 🔥👍 highly recommended for affordable hotel 🔥🙆

I had a great stay at Aston Batam Hotel & Residence! The room was clean and comfortable, and even have bathtub, and the staff were friendly and helpful. The hotel location in best to walk around, which made it super easy to get around. I’d definitely recommend this hotel for anyone looking for a convenient and pleasant stay.

Everything’s so far is good But only one thing is the shuttle bus service,is really really very disappointed Wasting people time to wait but in the end shuttle bus din come Only this problem but overall is good

Good place for a quick overnight stay as it is very near the batam ferry centre. Also near to the batam centre megamall which is good for clothes shopping and dining options. Staff are energetic, friendly and helpful. The breakfast buffet includes a morning dance performance by staff and a birthday cake slice and song if it is your birthday, which we found interesting. Breakfast buffet is replenished constantly. Rooms are cozy and shower is good, with good temperature control on shower heater. Soap, shampoo, toothbrushes, toothpaste are provided. Welcome drinks are also given at check in, and signing up for a membership will entitle you to a set of gift juice drinks and some gift chocolates. Customer service is good.

This is 4th time stay in Turi Beach Resort. I will always choose Turi Beach Resort because there is no other place beautiful as this place. Kind of peaceful and pleasant place to stay and enjoy the holiday. I chose Riani hills the seaview amazing

Very pleased to have found a nice hotel in the Penuin area, and smack next to the Grand Batam Mall as well. Check in was very quick and fast, and we were in the rooms within 5-7 minutes of checking in. We got a twin room with south facing windows which was nicely equipped with international plugs and well thought out room lighting modes on the control panel. Airconditioning was good and toilet ventilation was also pretty decent. I used the gym which was nicely equipped for weight training as well as some cardio machines, and the pool was pretty nice. Beds were comfortable and I had a great sleep. Some areas for improvement in the housekeeping area: 1. There were oil stains on the room windows that was not cleaned for the duration of our stay (likely from previous guest pressing his/her face against the window) 2. The tissue box on the bathroom counter needs a re-think, as there's a hole on the bottom, the tissues get soaked when water splashes out of the sink onto the counter 3. Water pressure for the sink needs to be adjusted, it's too strong and splashes all over to the unsuspecting user 4. Shower pressure was good but the shower head was split open (did not affect the functionality) All in all, very nice and I would stay here again and would recommend it to my friends as it's probably the nicest hotel in the area currently.

Hotel staff are extremely friendly and considerate. Simple gestures of continually opening the doors for guests, as well as serving a cold glass of ice lemongrass beverage during check-in on a hot day, exhibit their warm sincerity. Family room was cosy and adequate for 2 adults plus 2 children given a large bed, accompanied by bunk beds.

Firstly we booked woda studio, which can accommodate an extra bed with charges, we are 3 Adult and 1 child. Receptionist insisted we need to upgrade to 2bedroom villa and ONLY cos there are 4 people, so meaning those with 4 people has to book 2bedroom villa??? And that too during the new year peak period charges, which is really unfair When booking their service eg, floating breakfast and milk bath they insist we pay first for the services. They din provide WiFi slip until we asked them during the night Massage package will expensive Buffet breakfast was very poor, not much choices Nothing complimentary for booking a 2 bedroom villa which was forced to upgrade during peak period season. Very unsatisfactory!!!

Arrived at 230pm and was told room not ready. Waited at the lobby, checked again at 250pm, and again was told not ready. I have specifically told the front staff that I'm waiting at the sofa and please let me now when ready. However, upon checking again at 310pm with another staff and the room card was already prepared and left at the pigeon hole. Very disappointed that there is no handling over between staff knowing that a customer is waiting for a room.

Best hotel to stay in and its very affordable hotel and their bathub 👌 is just another level🔥🔥🔥🔥 best reception Yulia 🔥👌 can joke around with and very nice person and their security Yuli R very nice person vand good service he give and humble person can joke around with 🔥👍 highly recommended for affordable hotel 🔥🙆

Check-in - Very fast and staff were very welcoming Rock Salt Beach Club - We love the drinks! Since some of the items in the menu doesn’t specify the ingredients, we always disturb the staff and asked them. But they were very patient in telling us the ingredients. 10 stars for the wonderful service! And their prawn soup was phenomenal! Harris Cafe - Breakfast buffet was okay. But I think Harris Batam Center was better. - Dinner menu looks good. But when we received the dishes, it was disappointing. Chicken & Fish were not cooked properly. It was still raw. However, Staff were very apologetic and their customer service recovery was topnotch! Jetski and Banana Boat - Our experience was super FUN-tastic! We loved it! Our guide was so professional and prioritized safety above everything else. He also took a lot of videos and pictures of us during the activity. Rooms - There’s some issues with our toilet flush. Bedside lights were also not working. Hopefully they can replace them. It would be better also if they provide bottled waters instead of a jug. It feels more safe in that sense. Check-out - They said that there’s no 12 noon shuttle back to Batam Center. But they accommodated us. So we were very happy! Final Verdict - Everything is outstanding except Harris Cafe that really needs to improve! :) Service is exceptional in all departments! Will definitely come back again.

I had a great stay at Aston Batam Hotel & Residence! The room was clean and comfortable, and even have bathtub, and the staff were friendly and helpful. The hotel location in best to walk around, which made it super easy to get around. I’d definitely recommend this hotel for anyone looking for a convenient and pleasant stay.

Very pleased to have found a nice hotel in the Penuin area, and smack next to the Grand Batam Mall as well. Check in was very quick and fast, and we were in the rooms within 5-7 minutes of checking in. We got a twin room with south facing windows which was nicely equipped with international plugs and well thought out room lighting modes on the control panel. Airconditioning was good and toilet ventilation was also pretty decent. I used the gym which was nicely equipped for weight training as well as some cardio machines, and the pool was pretty nice. Beds were comfortable and I had a great sleep. Some areas for improvement in the housekeeping area: 1. There were oil stains on the room windows that was not cleaned for the duration of our stay (likely from previous guest pressing his/her face against the window) 2. The tissue box on the bathroom counter needs a re-think, as there's a hole on the bottom, the tissues get soaked when water splashes out of the sink onto the counter 3. Water pressure for the sink needs to be adjusted, it's too strong and splashes all over to the unsuspecting user 4. Shower pressure was good but the shower head was split open (did not affect the functionality) All in all, very nice and I would stay here again and would recommend it to my friends as it's probably the nicest hotel in the area currently.

Arrived at 230pm and was told room not ready. Waited at the lobby, checked again at 250pm, and again was told not ready. I have specifically told the front staff that I'm waiting at the sofa and please let me now when ready. However, upon checking again at 310pm with another staff and the room card was already prepared and left at the pigeon hole. Very disappointed that there is no handling over between staff knowing that a customer is waiting for a room.

Best hotel to stay in and its very affordable hotel and their bathub 👌 is just another level🔥🔥🔥🔥 best reception Yulia 🔥👌 can joke around with and very nice person and their security Yuli R very nice person vand good service he give and humble person can joke around with 🔥👍 highly recommended for affordable hotel 🔥🙆

Very good.. location good.. morning food good....clean and safe ...........................................

Location is great for those who likes BCS mall. Staff service was nice and great however the door card were given us a few issues as it couldn’t access the lift. A few customers faces the same issues too. Overall it’s good experience and room is very wide. Not my first time staying in this hotel and would definitely come back again. A2 food court is just right below. Breakfast is just nice too.

Hotel staff are very friendly. Rooms was very clean with full toiletries. The two huge crystal chandeliers in the lobby was impressive. Chinese New year decorations was very apt and beautiful. Breakfast spread was first class. This is definitely a go to hotel in Batam as it was strategically location in the heart of the city.

We were recommended to your hotel by my wife's nephew who was a guest at your hotel with his family.  The location is excellent especially for shopping at the Grand Batam mall.  We found your staff very polite and always helpful.  This applied to all the staff we interacted with from the door man to the staff at check in and check out to & the staff at breakfast.  There was one particular person at concierge (a rather tall, slim fair looking gentlemen) who was particularly helpful and always with a smile.  We were hoping to see him today to make sure we get his name but unfortunately he was not on duty today. We were hoping to use the gym and pool today but ran out of time.  The gym and the pool looked well maintained and clean.  We had a massage last night and they were excellent. We found boiling a kettle took a long time but I presume it is due to poor infrastructure on the island.  The island could certainly do with more invested in the infrastructure and roads/traffic to encourage more visitors.

A Stellar Experience at Asialink Hotel I recently had the pleasure of staying at Asialink Hotel, and it was an experience that surpassed all expectations. Located in the heart of [City/Area], this hotel combines modern luxury with warm, attentive service, making it an ideal choice for both leisure and business travelers. From the moment I arrived, I was struck by the elegant ambiance of the hotel lobby. The check-in process was efficient, and the staff were exceptionally welcoming and professional, setting the tone for a memorable stay. Room Comfort and Amenities The room I stayed in was spacious, well-appointed, and immaculately clean. The bed was incredibly comfortable, with high-quality linens that ensured a restful sleep. The modern décor, paired with thoughtful amenities such as complimentary bottled water, a fully stocked minibar, and a plush bathrobe, made me feel right at home. The bathroom was equally impressive, featuring luxurious toiletries and a powerful rain shower that I thoroughly enjoyed. Dining Excellence The culinary offerings at Asialink Hotel were outstanding. The breakfast buffet was a highlight, offering an extensive selection of dishes ranging from fresh fruits and pastries to local delicacies and international favorites. I particularly loved the live cooking station, where I could customize my omelets to perfection. For dinner, [Restaurant Name] provided an exquisite dining experience, with dishes that were both beautifully presented and bursting with flavor. Amenities and Facilities The hotel’s amenities were equally noteworthy. The pool area was a tranquil oasis, perfect for relaxing after a day of exploring the city. I also visited the fitness center, which was equipped with state-of-the-art machines and had everything I needed for a productive workout. For those seeking relaxation, the spa was a true sanctuary—I treated myself to a massage that left me feeling rejuvenated and refreshed. Exceptional Service What truly set Asialink Hotel apart was the exceptional service. Every staff member I encountered went out of their way to ensure my stay was perfect. Whether it was providing recommendations for local attractions, arranging transportation, or simply greeting me with a smile, their genuine care and attention to detail made all the difference. Convenient Location The location of Asialink Hotel was another major plus. Situated close to [specific attractions, shopping districts, or landmarks], it was incredibly convenient to explore the area. Despite its central location, the hotel maintained a peaceful and quiet atmosphere, offering a perfect retreat from the hustle and bustle. Final Thoughts My stay at Asialink Hotel was nothing short of extraordinary. From the luxurious accommodations and delicious dining options to the impeccable service and prime location, every aspect of my experience was top-notch. I wholeheartedly recommend Asialink Hotel to anyone looking for a perfect blend of comfort, convenience, and hospitality. I can’t wait to return and create even more wonderful memories here!

Is very best hotel for stay But the security guard is not friendly he treat me like **** because I use motorcycle go there whit my husband actually I'm borrowing my friend motorbike coz I want to have fun use motorcycle at Indonesia there I feel bored using car please tell to the security to treat everyone thank you

This place was beyond my expectations! We were greeted firstly by the gentleman at the ferry terminal to wait for our shuttle bus. Once we reached the hotel, the view from the lobby literally took my breath away. Initially we booked the garden view but dangg the sea view is to die for so we called the receptionist to upgrade to the sea view room just merely 3mins after stepping into our room. No regrets!! Room is perfect for the 3 of us (2Adults & 1kid), but the flooring in room 5031 (I think the vinyl tile) was slightly airy so there’s a “whistling” sound every time we stepped on certain floors in the room. Staffs were all amazing especially the staffs in Rempah Restaurant. To name a few - Putera, Allen, Maria… mostly everyone was so welcoming and can see how they enjoyed working here. Special shout out to the beautiful receptionist that welcomed us, Viona — she figured out it was my birthday and they really surprised me with the cakes! First it was a surprise in the restaurant during breakfast, then next, in the room! It was a lovely surprise for both me and my husband cos my husband didnt even tell them to do anything. He just literally asked if the hotel is selling any cakes to celebrate my birthday. Their initiative is on another level. Food in Rempah Restaurants are all marvellous! We had dinner, breakfast and lunch here. Chef Johan was so nice to go around asking for feedbacks on his dishes. He even let us try his new menu that he is adding into the restaurant- the fish floss is amazing. The spa was great too! Beautiful ambiance and love how the ladies approached us to ask if I would like to try their spa when I was by the pool side. Its a nice gesture from them, looking for potential customers (: I highly recommend this place and I really hope they will maintain their standard, cos we will return to bring our parents one day. Thank you Team Fourpoints by Sheraton Bintan, and congratulations in advance on the official opening tomorrow! We are fully recharged to welcome another week of routine in our life.

The resort is conveniently located very close to the ferry terminal, making it easy to reach. Upon arrival at the terminal, a bus service is provided to bring us directly into the resort,. We were pleasantly surprised to be allowed an earlier check-in at around 12 PM, even though the official check-in time was 3 PM. This thoughtful gesture set the tone for our stay and allowed us to settle in comfortably without any delays. The service at the resort was exceptional. The staff were incredibly friendly, prompt, and went the extra mile to ensure we felt welcomed and well-cared for. Their attention to detail and willingness to assist with anything we needed truly stood out. We stayed in a glamping room that was spacious, clean, and equipped with air conditioning. Despite it being the rainy and windy monsoon season, there were no issues with leaks, and the room remained cozy. However, it’s important to note that the glamping tents are not soundproof. We could hear people talking outside and the sound of the tent shaking during strong winds. Treasure Bay Bintan offers a variety of facilities and activities, and we had an entire day to enjoy everything it had to offer.However due to the rain, we could not do all of the activities and think that visiting during the dry season might be a better option. One of the highlights of our stay was the tent-side BBQ. Unfortunately, due to the rain, we couldn’t BBQ the food ourselves, but the resort accommodated us by preparing the BBQ in the restaurant and serving it to us. The food was delicious, but the portions were quite generous—enough to serve up to three people per two sets(Do take note the minimum order has to be two sets). Overall we are very happy with the service provided to us!

Overall a pretty decent stay. We super love the service and friendliness of the staff. Very accommodating to all of our requests and many last minute changes. The room is quite clean and the aircon is super strong. Very convenient to have the pool outside, good privacy while you take a dip/play in the water. They have Netflix, Disney+, etc but you need to sign in to your account. Downside is we are disconnected to the signal/no internet for the TV. Ended up using our phones to watch shows.

Just got back from a stay at the Holiday Inn Resort, and I had a great time! The service was awesome, and the staff were super friendly—really made me feel at home. The swimming pool and all the amenities were on point. I loved hanging out by the pool! And let me tell you, the Indonesian food was fantastic. I can't recommend it enough! I’m planning come back in future.

Overall, the resort is acceptable. The resort is surrounded by the woods and far from amenities. Thus, if anyone likes to buy any goods, it would be quite difficult to access groceries. The resort restaurant costs around S$ 49 for 2 pax, which is inevitable as the place is pretty isolated. The fact is that nothing much choice is available in the menu. The resort is service apartment type and provided with lots of utensils for own cooking and usage. However, there is no groceries or min Mart nearby. The resort offered free time to time shuttle bus service which is good for all customers. Ferry and shuttle bus timetable us available at reception. Though we booked as a Garden view, we received car park view, bit it is okay for us since everywhere is quiet and tranquil.

Neat and tidy. Located in city center thus convenient to get to the port upon departure. On the first night the room that we were allocated had a leakage of water from the ceilings so they immediately got us another room ready. -Okay selection of breakfast options -Food menu and prices from their restaurant is good price (though I didn’t order any 😅)

Room was large and comfortable for a family of 5. Private Pool is around 1.2mtr so not suitable for toddlers. Room cleanliness could do better, there were a lot of small critters maybe because of the surrounding greenery. However, there were no nearby shops. Relaxing but abit boring for long stays. Service was ok, food was so so. Beach with clear waters is 2 mins walk away.

Arranged for ferry terminal pick up and drop off and the drivers are both courteous and accommodating (though more than twice the price compared to transpo by grab). First room, the aircon not working,i called more than 2-3times to check but nobody come, i even got massage room service for 2hours still nobody come..imagine how hot it is in the room.. after few more hours the maintenance came and say that the aircon got problem just then they decided to transfer me to the other room at the opposite wing. Got plans to celebrate my birthday on that day but just preferred to stay at the room and ordered dinner. The food are ok. The condiments in the room looks messy and the door hinges are broken. Most of the staff i encounter can’t communicate much in english so needs to improve on that part. The overnight stay was not that great but just ok.

One if the best hotels in Tg Pinang since its quite limited. Room is clean, hotel service is great. And breakfast is great too! Most probably will be my go to hotel if I visit here again!

Food Is Ok. No other activity to do. No bar. Limited items on store.