4-Star Hotels in Suffolk, United Kingdom

I have lost count how many times i have stayed at the Novotel Ipswich over the past 2 years, but i had not been for 6 months. Nothing has changed, which is good as the hotel is very well located in Ipswich town centre for local pubs, restaurants and the nearby marina. The staff are very helpful and polite and the rooms are always of a high standard. My only gripe is the wi-fi is always hit and miss.

A very foggy cold night after a busy day it was nice to be welcomed by a friendly and informative receptionist. One nights stay room with small balcony overlooking the golf course and an incredible heater. Water pressure in shower is low but water hot The rooms feel they would benefit from being updated a few ******* . *TV remote didn't turn TV off had to get up and pop hand behind set and turn off at socket. **The hair on the bath definitely not mine! **No obvious hairdryer. ***Room Service called twice extn not answered went via reception transferred to the bar salmon cream cheese on brown ordered arrived quickly unfortunately on white bread. Pink G&T delicious. Breakfast. Warm welcome and explanation offered from team. Great variety and the hot food was hot. **** The team brief at the bar perhaps could have been carried out elsewhere. Checkout painless.

A great weekend in every respect, a beautiful room overlooking the water meadows, friendly polite staff, exceptionally good breakfasts and top quality well kept beers, and friends turning up out of the blue, views of Constables Landscapes nearby.

Stay here on a regular basis with work and the location is great, 5 minutes from the A14 and 10 minutes from the town centre. Huge free carpark, but you need to log your registration at check in, speedy service at the reception with a great room which you would expect from Holiday Inn. The swimming pool, sauna and jacuzzi are all now available. Restaurant is a reasonable size with a decent menu and they also have BT which shows football when it’s on,breakfast is self service with a great choice.

The room we had was amazing, it was a very large room and bathroom. It was clean but looked a bit dated. Couldn't sign in automatically had to wait for a member of staff, this was a bit of a pain. Breakfast was not great, was asked what type of egg we wanted, this was a nice touch, but the bacon and sausage were certainly overcooked, the apple juice had a very odd taste. A new drinks machine is needed as they t takes so long to make a drink. Overall the room was really good, breakfast let it down.

The Hatfield enjoys a special location looking out to the North Sea and Lowestoft’s unusual seagull hotels and providing a cheery welcome. Unfortunately first impressions were soon to be revised when we found ourselves in first floor bedroom 117 with windows closed, afternoon sun and radiator on full blast and a view obscured by opaque glazing to the lower half of our windows. Windows having been left widely open, we returned to our room later in the evening to a clearer understanding of our further fate, the kitchen ventilation system in the bin yard immediately below us noisily blowing greasy fumes directly into our room. We sought to move and were willingly offered an alternative in the Hotel’s Lodge across the road. The dank smell that greeted our entry did not bode well but our bedroom proved spacious and inviting. That is until we put facilities to use to discover a bath that creaked, a shower head that was uncontrollable, beds that were anything but comfortable and long curtains that were bedraggled and dirty. Nor was our disappointment to end there, our evening meal that began with fine starters continued with mains that for one was ridiculously piled high and for the other badly overcooked. We were unable to finish but offered alternatives by sympathetic staff. For all that was wrong, the public areas of the hotel provide a pleasing environment, staff were generally friendly and our breakfast was a delight, freshly cooked directly from the kitchen to the highest standard. It’s a hotel that would do well to match its other areas to the same standard.

I have lost count how many times i have stayed at the Novotel Ipswich over the past 2 years, but i had not been for 6 months. Nothing has changed, which is good as the hotel is very well located in Ipswich town centre for local pubs, restaurants and the nearby marina. The staff are very helpful and polite and the rooms are always of a high standard. My only gripe is the wi-fi is always hit and miss.

Great price for a great place. Our room was spotless. The reception is at the restaurant, so be sure to get what you want before they close at 11pm.

One of the best hotels I have ever stayed in. The room was fantastic, the food was amazing and the staff were so wonderful they made our holiday. Nothing was too much trouble for this hotel. They made you feel so welcome you were like family. The room we were in was quiet, very spacious and had a bed so lovely I slept through the night, every night for the five days we were there. That is very unusual for me. Plenty of choice on the menu whatever your taste.

A very foggy cold night after a busy day it was nice to be welcomed by a friendly and informative receptionist. One nights stay room with small balcony overlooking the golf course and an incredible heater. Water pressure in shower is low but water hot The rooms feel they would benefit from being updated a few ******* . *TV remote didn't turn TV off had to get up and pop hand behind set and turn off at socket. **The hair on the bath definitely not mine! **No obvious hairdryer. ***Room Service called twice extn not answered went via reception transferred to the bar salmon cream cheese on brown ordered arrived quickly unfortunately on white bread. Pink G&T delicious. Breakfast. Warm welcome and explanation offered from team. Great variety and the hot food was hot. **** The team brief at the bar perhaps could have been carried out elsewhere. Checkout painless.

have just returned from spending three nights at this wonderfull hotel,having not been hear before my wife and i were wondering what to expect but the minute we turned into the drive this has been the best hotel we have ever stayed at.The first person we met was Poppy at reception who was loverly and could not do enough for us.but she was the blue print for every member of staff as nothing was too much trouble and everything was done with a smile.Now they say it starts from the top and how right they are .Peter the manager and his wife Abi have turned this wondrfull hotel into one of suffolks jewels,Peter could not do enough for us and went out of his way to make shore our stay was the best it could be,but having watched him he was the same for everybody and led by example by being hands on in all departments .Thankyou Peter for helping us have such a relaxing stay.I have mentoined a few of the staff but people i did not meat must get a mention as the food for our meals was also 5 star so a big thankyou to the cheffs and all the staff that work in the kitchen.enough of our stay if you are looking for a relaxing break in a beutiful home with staff that cant do enough for you and get food to die for this is the place look no further.

Stay here on a regular basis with work and the location is great, 5 minutes from the A14 and 10 minutes from the town centre. Huge free carpark, but you need to log your registration at check in, speedy service at the reception with a great room which you would expect from Holiday Inn. The swimming pool, sauna and jacuzzi are all now available. Restaurant is a reasonable size with a decent menu and they also have BT which shows football when it’s on,breakfast is self service with a great choice.

The room we had was amazing, it was a very large room and bathroom. It was clean but looked a bit dated. Couldn't sign in automatically had to wait for a member of staff, this was a bit of a pain. Breakfast was not great, was asked what type of egg we wanted, this was a nice touch, but the bacon and sausage were certainly overcooked, the apple juice had a very odd taste. A new drinks machine is needed as they t takes so long to make a drink. Overall the room was really good, breakfast let it down.

It was excellent. In the middle of a heatwave we had an extremely cool room which needed no fans. We are more than happy to have another break there

We stayed here for two nights for my wife’s birthday. We have been here several times before but the last time many years ago. Room was lovely. A heritage room in the wool Hall end of the hotel. Lovely size. Fully equipped with tea and coffee, hot chocolate and biscuits. TV and desk. En-suite bathroom and shower and a built in wardrobe. Huge bed and a sofa and chair along with a coffee table. If you do stay here you are entitled to two hours a day free in the spa. If that’s your thing. We sat in the airman’s bar at lunch time on the first day. We hadn’t eaten so we had sandwiches as a light lunch. My wife had salmon with whipped cream cheese and I had a Ruben, both served with crisps and a side salad. All very nice. The barman Dave is a real find. Very good at his job and very knowledgeable. An excellent asset to the hotel. A real treat for us was honey roast chilli nuts on the bar. We ate far too many but they are very moreish. The only let down was the Gallery restaurant menu. Not a great selection of food. My wife didnt really fancy any of it and I wasn’t bowled over with enthusiasm so unfortunately we didn’t eat in there which was disappointing as we were looking forward to it. We had breakfast served in our room in the morning. There is an extra charge for this so be aware. Breakfast was wonderful. Fill in the menu at night, it’s picked up by the night shift and delivered at your chosen time. Food was really good. Full cooked English breakfast, cereals and juices. Tea and coffee, toast and preserves. All hot food was hot and all very fresh. Our stay was very relaxing and we really enjoyed the experience. The only down side was the restaurant menu. Sadly not our taste at all and we do eat out a lot so maybe a wider selection needed.