4 Stars Hotels in Essex, United Kingdom

We stopped at this Hotel on 17th September 2022 The Hotel is well placed in a good location, from the hotel there is a transfer bus to the airport every 30-minutes cost £4.00 per person payable on the bus. We booked the hotel through Holiday Extras and the cost included 7-days parking at the hotel, the car parks were large and secure, and you keep the car keys, we had no problems finding a parking space. The room we had was clean and spacious and we could not fault. We ate in the Hotel's Restaurant, the food and drinks were reasonably priced, and our waiter Dimitar was very polite and attenuative. If flying from Stanstead Airport again I would choose this hotel

This hotel is adequate enough and our room on level 1 was a good size. In nicer weather a lovely outdoors space with good view can be utilised. The restaurant in this hotel is very nice and worth a visit. The music in the restaurant for breakfast was much more the vibe I would expect with a boutique hotel (chill out Ibiza). The music the night before in the bar area was questionable (boy George) and not aligned to the following morning. The one irritation with this hotel is the fact they do not make you aware (our receptionist) did not anyway! About the parking in front of the hotel not being Free on a Sunday. On arrival we were not lucky enough find a space in the hotels carpark so parked opposite the hotel entrance. Once we checked in we asked if parking was free at the front. The receptionist confirmed it was not free so we downloaded the app and paid ( she did not make this information known on arrival). The receptionist did not then explain parking was also required for the Sunday. We were issued a fine at 08:20 Sunday morning. After paying the fine I spoke to the hotel to give my recommendation that all hotel guests should be made fully aware of parking rules. The receptionist I spoke with said she always tells people and I just confirmed that our receptionist did not. When I left on the Sunday with my fine I counted how many other cars also had a ticket. The number was 10. I do not believe this hotel is doing its best to inform guests which leaves a question mark for me. I personally won’t be returning as I feel other hotels in Southend area have the edge and the fine has left a bit of a negative experience that could have easily been avoided.

Lovely hotel with good space (family room). 2 minute walk to the airport.Everything was clean and first impressions of the hotel was impressive. Good value as booked through booking.com. Would definitely stay again.

This is a really lovely hotel with very good amenities. My only moan was that the car park is strictly pay no exceptions £4 to park your car at a hotel where you are staying seems a bit wrong. Although it wouldn’t necessarily put us off going again there are alternative hotels in the area that have free parking for guests.

Great size room. Advertised as 4star….don’t know in what year that would be…more a 2star! Window cill & wall in bedroom really rotten, dated furniture, all a bit scruffy, had to keep window open as room a bit smelly but then was really noisy through the night with lorry deliveries, extracter fan in bathroom not working so really steamy, cracks in tiles where shower is, rotten door frame in bathroom too. Didn’t complain at time as only staying 2 nights just to sleep - sheets etc nice & clean but pillows not comfortable, old & sunken. Wouldn’t stay again.

I was a little concerned reading the reviews beforehand but we have just got back from a one night stay at Lifehouse Spa and we had a brilliant time! Emma at the front desk was fabulous throughout our stay and was really helpful with our many questions. Our room was ready when we arrived slightly early at 11am and we had a beautiful view. The spa facilities were great and were reasonably quiet, we never struggled getting a lounger. (I did email beforehand to ask when they were quietest and went with their suggestion of midweek so opted for Wednesday-Thursday.) We had breakfast, lunch x2 and dinner during our stay and all of the food was delicious. Would recommend the duck ragu for the starter! If we had to make any comments for areas of improvement, sometimes the food could take a little while to come out but we didn't mind really as we weren't exactly in a rush to go any where. The front desk was really helpful when we were checking out of our room but staying to use the spa facilities and looked after our luggage. We also got given a map to go for a walk before we left and the gardens are absolutely beautiful. Would definitely visit again!

Good points- Lisa front of house team is a wonderful asset to you, together with the two ladies from the restaurant (sorry didn't get your names). Bad points - outweigh the good sadly. Room was filthy, sheets had the appearance of been slept in and had blood on them. The sofa bed which wasn't made up when we arrived (quickly sorted by Lisa) the mattress protector was soiled. Given these couple of things we glanced at the floor to find that the carpet hadn't seen a vacuum for a while and the previous guests had obviously enjoyed some bombay mix and a couple of chocolate bars as their bits and wrappers were left by the bed. Note this wasn't UNDER the bed, we weren't brave enough for that it was simply next to it. It also appeared the previous guests had made off with the shower gel and spoons. To top off our frightful stay where the dirty linen from all the rooms had been thrown down the stairs the following day we were welcomed by a cockroach scuttling off for it's meal, we nearly stopped it to tell it our room number if it fancied a snack on the carpet buffet in our room. We were promised the room would be deep cleaned the following day and yes the sheets were clean and towels fab but the carpet obviously was a bit too hard for them. To say holiday inn pride themselves on their cleanliness is beyond a joke. It made our stay there very unpleasant and stressful. We were not offered another room as they were fully booked.

Have stayed before and will stay again. Very nice, some rooms can be a little dated but is a personal preference matter, we like them. Staff all very friendly, and that really us all staff from top to bottom, welcoming and helpful.

We stayed here and got married there too The rooms were great comfortable and clean and friendly reception staff too. The wedding was fabulous can't thank sue enough for sorting out the whole day it went perfect 🩵. All family and friends who stayed said it was beautiful and lovely rooms. The food was fantastic no complaints there everything was perfect And all staff that worked that day for the wedding I'd also like to thank,you all did a marvelous job Hayley from events was great too always getting back to me when I asked 100 questions 😆 and always kept me upto date Can't thank holiday inn southend enough you made our perfect day even more perfect

We stopped at this Hotel on 17th September 2022 The Hotel is well placed in a good location, from the hotel there is a transfer bus to the airport every 30-minutes cost £4.00 per person payable on the bus. We booked the hotel through Holiday Extras and the cost included 7-days parking at the hotel, the car parks were large and secure, and you keep the car keys, we had no problems finding a parking space. The room we had was clean and spacious and we could not fault. We ate in the Hotel's Restaurant, the food and drinks were reasonably priced, and our waiter Dimitar was very polite and attenuative. If flying from Stanstead Airport again I would choose this hotel

We stopped at this Hotel on 17th September 2022 The Hotel is well placed in a good location, from the hotel there is a transfer bus to the airport every 30-minutes cost £4.00 per person payable on the bus. We booked the hotel through Holiday Extras and the cost included 7-days parking at the hotel, the car parks were large and secure, and you keep the car keys, we had no problems finding a parking space. The room we had was clean and spacious and we could not fault. We ate in the Hotel's Restaurant, the food and drinks were reasonably priced, and our waiter Dimitar was very polite and attenuative. If flying from Stanstead Airport again I would choose this hotel

This hotel is adequate enough and our room on level 1 was a good size. In nicer weather a lovely outdoors space with good view can be utilised. The restaurant in this hotel is very nice and worth a visit. The music in the restaurant for breakfast was much more the vibe I would expect with a boutique hotel (chill out Ibiza). The music the night before in the bar area was questionable (boy George) and not aligned to the following morning. The one irritation with this hotel is the fact they do not make you aware (our receptionist) did not anyway! About the parking in front of the hotel not being Free on a Sunday. On arrival we were not lucky enough find a space in the hotels carpark so parked opposite the hotel entrance. Once we checked in we asked if parking was free at the front. The receptionist confirmed it was not free so we downloaded the app and paid ( she did not make this information known on arrival). The receptionist did not then explain parking was also required for the Sunday. We were issued a fine at 08:20 Sunday morning. After paying the fine I spoke to the hotel to give my recommendation that all hotel guests should be made fully aware of parking rules. The receptionist I spoke with said she always tells people and I just confirmed that our receptionist did not. When I left on the Sunday with my fine I counted how many other cars also had a ticket. The number was 10. I do not believe this hotel is doing its best to inform guests which leaves a question mark for me. I personally won’t be returning as I feel other hotels in Southend area have the edge and the fine has left a bit of a negative experience that could have easily been avoided.

We stayed here and got married there too The rooms were great comfortable and clean and friendly reception staff too. The wedding was fabulous can't thank sue enough for sorting out the whole day it went perfect 🩵. All family and friends who stayed said it was beautiful and lovely rooms. The food was fantastic no complaints there everything was perfect And all staff that worked that day for the wedding I'd also like to thank,you all did a marvelous job Hayley from events was great too always getting back to me when I asked 100 questions 😆 and always kept me upto date Can't thank holiday inn southend enough you made our perfect day even more perfect

We had a very pleasant stay. Teresa and Neil were very welcoming and made us feel like old friends. Our room had great views of the beach front. The room was light and airy, bathroom spotless and the bed very comfortable. Breakfast was superb. We would stay again (and again!)

Fantastic accommodation! Beautiful view and high efficiency service! Nice restaurants around, very good location. Definitely will come back again.

We really enjoyed our stay for many reasons- + the suite had beautiful views from the balcony of the park, trees and sea in the distance, especially in the afternoon sun. + the staff were warm, welcoming and Debbie’s advice was really helpful - restaurants, places to visit, parking etc. + the rooms were very comfortable, clean, warm and heating/ventilation very adjustable. + suite was well equipped, very comfy bed and everything worked as it should - great shower, TVs, etc with couple of treats on arrival + building and interiors stylish and all in a central location but still quiet +We went for a short mid-winter break to celebrate our 50th wedding anniversary and look forward to returning. We highly recommend this lovely hotel.