4 Stars Hotels in Occitanie, France

The room and facilities are all of a very high standard with plenty of room to make oneself comfortable. The Fitness centre was an unexpected bonus. Breakfast was very good though more hot options during the winter months would be nice. The staff were all smart, polite and pleasant to deal with. Opposite the railway station and metro gives quick access to the city and beyond whilst, for the fit, it is a short walk to the centre. The lights in the fitness centre are on a sensor/timer. This was a cause for concern when the lights went off in the sauna as there was no movement outside. I mentioned this to the reception at the time.

As promised, the free shuttle car was waiting for us, very patiently as our BA flight was an hour late. The driver was very friendly and courteous. We were greeted by a delightful lady called Samya who booked us in fast. We got to our apartment which was spacious and well equipped, including a kitchen with a 4 ring hob, kettle, dishwasher and microwave oven. The bathroom was one of the best I have ever seen and I have been in hotels such as the Mandarin Oriental! The bedroom had a huge bed and an ample wardrobe. You can get delicious dishes in the lobby for just 6 Euros. The hotel reception and foyer were beautifully furnished. There is a gym and a sauna on the third floor. The dining room which is used fir breakfast was equipped with modern and very pretty crockery. But the best thing about this quiet hotel which is only 5 minutes from the airport is the staff, very friendly and helpful. If ever I needed to stay near the airport, I would for sure use this great hotel again.

Very very well located, address for GPS, once in front of the arenas, a little stress, we arrive in front of a closed building, but the entrance is in the street right next door at the end at 150 m Missing a little bit of indication for the pedestrian entrance. Parking not indicated on the sites, several paying car parks Very close. Very very clean, very friendly welcome, Maybe just a coffee and tea welcome kit is missing, because a kettle is available, or a small distributor in the reception lounge. Ideal location. Very comfortable room and bed, Thank you.

As the picture shows, this is an IHG hotel in an architecturally lovely building on one corner of Place du Capitole, the main square in Toulouse which also houses the Town Hall, many bars, cafes, restaurants and shops. The staff are very friendly and polite and always wishing to help whether at Reception, the Bar or on Housekeeping duty. The bedrooms ( we had 536 ) which had 2 double beds, tv, fridge with daily water, tea / coffee station, a very comfortable armchair, desk and office chair. The bathroom was standard and met expectations. Housekeeping was excellent. The lounge / bar area was rather quaint but adequate and a fitness room was in the basement ( we did not use ). Breakfast was also downstairs and consisted of a hot / cold buffet style with a selection of cereals, fruit/ breads /pastries etc. Egg options available on request. Similar every day but more than adequate. Top Tip - if travelling from the airport, take the Tram ( T1 ) to Arenes and then transfer to the Metro to Capitole and then a short 5 minute walk to Place du Capitole and the hotel ( ticket 1.70 euros ...taxi 25 euros ! ) The hotel is also near all the main attractions with the main railway station about 20 mins away via Joan of Arc Square. Finally, the FREE electric minibus passes through the Square every 15 mins. Wave it down to stop and then enjoy a gratis tour of Toulouse to get your bearings. It will even stop just outside the hotel. Enjoy.

The room is so clean and the bed is very comfortable. The hotel location is perfect and exactly in the town center. Restaurants are everywhere. It is so easy to get the shuttle bus from or to the airport. The hotel staff are very kind, friendly and helpful. So I recommend this hotel to everyone who wants to visit the Sanctuary of our lady of Lurdes.

What's not to like? Friendly reception, huge room, comfy bed, 7 minutes walk to the terminal. Seriously, I wished my flight had been later that day. The only issue I had was slow WiFi, so slow that I used my sim most of the time. Please take care of that so it will be truly perfect. All for a great nightly rate. A real find and highly recommended.

Liked - Facilities in very good condition, as well as the room. The room offers all the conditions for eating meals right there. The breakfast is reasonable, but expensive. The location is great since is 10-15mints walking to the center, has a pharmacy and supermarket near by. Disliked - The photos on Booking don't match what we found, as the room for two people is much smaller than the photo on the website. In addition, Booking doesn't mention the pre-authorization ”debit” of 150.00e, which is not refunded to us on the last day, but when your bank released (2 days and still awaiting). This informations can only be found in the document sent by the apartment, and of course in small print. Another aspect that is not mentioned is the cleanliness of the room, which must be taken care of by the guests.

Being a regular global customer of Best Western I popped in to use the toilet of the Best Western Windsor in Perpignan even though I was passing through Perpignan as a supporter of Leeds Rhinos. I was in Perpignan to support Leeds Rhinos vs Catalan Dragons. The receptionist at the hotel said there were no toilets in the hotel. Clearly this is not the case. This will be the last time I use the Best Western chain as what hotel would exclude an individual requiring toilet facilities. An art gallery around the corner kindly allowed me to use their facilities. Shame on you Best Western. Kieran

The hotel is very beautiful and we will remember our service, respectful, innocent and irreplaceable. Thank you all, especially to Will from the reception and thank Trip for your seriousness and reactivity to the problems we have encountered.

Located right in the center of everything. Great access to activities and sights. Could not ask for a better location. Great Staff. Everyone went above and beyond to make our stay enjoyable. Terrific breakfast. Great selection and superb quality. I wish I could eat there every day! Decent room. I would stay here again, except for one thing. My only complaint was the Air Conditioning was turned off for the season, which meant a hot room with poor sleep. And poor sleep is not a desirable feature in a hotel room! While the windows did open, being in a room on Floor 1 along rue Romiguières means keeping the window open isn't a real option, as the constant roar of scooters (which is completely absorbed when the windows are closed) prevented that. SO I would stay there again but would call first to see if they have the AC turned off. If it is, I will stay elsewhere.

The room and facilities are all of a very high standard with plenty of room to make oneself comfortable. The Fitness centre was an unexpected bonus. Breakfast was very good though more hot options during the winter months would be nice. The staff were all smart, polite and pleasant to deal with. Opposite the railway station and metro gives quick access to the city and beyond whilst, for the fit, it is a short walk to the centre. The lights in the fitness centre are on a sensor/timer. This was a cause for concern when the lights went off in the sauna as there was no movement outside. I mentioned this to the reception at the time.

As promised, the free shuttle car was waiting for us, very patiently as our BA flight was an hour late. The driver was very friendly and courteous. We were greeted by a delightful lady called Samya who booked us in fast. We got to our apartment which was spacious and well equipped, including a kitchen with a 4 ring hob, kettle, dishwasher and microwave oven. The bathroom was one of the best I have ever seen and I have been in hotels such as the Mandarin Oriental! The bedroom had a huge bed and an ample wardrobe. You can get delicious dishes in the lobby for just 6 Euros. The hotel reception and foyer were beautifully furnished. There is a gym and a sauna on the third floor. The dining room which is used fir breakfast was equipped with modern and very pretty crockery. But the best thing about this quiet hotel which is only 5 minutes from the airport is the staff, very friendly and helpful. If ever I needed to stay near the airport, I would for sure use this great hotel again.

As the picture shows, this is an IHG hotel in an architecturally lovely building on one corner of Place du Capitole, the main square in Toulouse which also houses the Town Hall, many bars, cafes, restaurants and shops. The staff are very friendly and polite and always wishing to help whether at Reception, the Bar or on Housekeeping duty. The bedrooms ( we had 536 ) which had 2 double beds, tv, fridge with daily water, tea / coffee station, a very comfortable armchair, desk and office chair. The bathroom was standard and met expectations. Housekeeping was excellent. The lounge / bar area was rather quaint but adequate and a fitness room was in the basement ( we did not use ). Breakfast was also downstairs and consisted of a hot / cold buffet style with a selection of cereals, fruit/ breads /pastries etc. Egg options available on request. Similar every day but more than adequate. Top Tip - if travelling from the airport, take the Tram ( T1 ) to Arenes and then transfer to the Metro to Capitole and then a short 5 minute walk to Place du Capitole and the hotel ( ticket 1.70 euros ...taxi 25 euros ! ) The hotel is also near all the main attractions with the main railway station about 20 mins away via Joan of Arc Square. Finally, the FREE electric minibus passes through the Square every 15 mins. Wave it down to stop and then enjoy a gratis tour of Toulouse to get your bearings. It will even stop just outside the hotel. Enjoy.

The room is so clean and the bed is very comfortable. The hotel location is perfect and exactly in the town center. Restaurants are everywhere. It is so easy to get the shuttle bus from or to the airport. The hotel staff are very kind, friendly and helpful. So I recommend this hotel to everyone who wants to visit the Sanctuary of our lady of Lurdes.

What's not to like? Friendly reception, huge room, comfy bed, 7 minutes walk to the terminal. Seriously, I wished my flight had been later that day. The only issue I had was slow WiFi, so slow that I used my sim most of the time. Please take care of that so it will be truly perfect. All for a great nightly rate. A real find and highly recommended.

Liked - Facilities in very good condition, as well as the room. The room offers all the conditions for eating meals right there. The breakfast is reasonable, but expensive. The location is great since is 10-15mints walking to the center, has a pharmacy and supermarket near by. Disliked - The photos on Booking don't match what we found, as the room for two people is much smaller than the photo on the website. In addition, Booking doesn't mention the pre-authorization ”debit” of 150.00e, which is not refunded to us on the last day, but when your bank released (2 days and still awaiting). This informations can only be found in the document sent by the apartment, and of course in small print. Another aspect that is not mentioned is the cleanliness of the room, which must be taken care of by the guests.

Located right in the center of everything. Great access to activities and sights. Could not ask for a better location. Great Staff. Everyone went above and beyond to make our stay enjoyable. Terrific breakfast. Great selection and superb quality. I wish I could eat there every day! Decent room. I would stay here again, except for one thing. My only complaint was the Air Conditioning was turned off for the season, which meant a hot room with poor sleep. And poor sleep is not a desirable feature in a hotel room! While the windows did open, being in a room on Floor 1 along rue Romiguières means keeping the window open isn't a real option, as the constant roar of scooters (which is completely absorbed when the windows are closed) prevented that. SO I would stay there again but would call first to see if they have the AC turned off. If it is, I will stay elsewhere.

Beautiful hotel in Lourdes near the sanctuary, shops and restaurants. Everything is within walking distance. Hotel is very clean and has wonderful comfy beds and serves good breakfast in the mornings and wonderful meals in the evening. To get to the hotel you can either take a shuttle bus which goes to the Sanctuary. Once you get dropped at the Sanctuary the hotel is a few minutes walk. The cost for this shuttle bus is about 3 euros. During Easter this shuttle bus is not regular. We had to take a shared taxi from the airport which cost us 12 euros per person, as we had missed the last bus at 7pm. The hotel is also very popular with pilgrims, so for those of you not coming in groups, book early. I will highly recommend this hotel to anyone. A special thank you to all their staff for giving us a pleasant stay. We hope to see you again soon.

Peter D.1,6/5 Date of experience: 16/09/2024 Review Date: 20/09/2024 We have stayed in many other hotels before in Lourdes always on a Pilgrimage. This trip was just me and my Husband this time for our 40th Wedding Anniversary and we always wanted to stay at this Hotel as we have been in many times before to have a drink in the bar. As it was just the two of us we had our own choice of hotel so you can imagine we were excited to book and stay there. We booked a deluxe room overlooking the garden. The room was not deluxe it was not what we expected even down to no bed side tables or any drawers in the room the wardrobe rail was very short hence creasing our clothes, for this reasion, I asked to borrow an iron for 5 minutes but got told by the receptionist to wait in reception till someone came to show me to the pressing room in another building. I waited 20 minutes no one came so I gave up and never asked again. The first morning there was no hot water so cold showers. I heard the receptionist saying to another guest who was complaining about the same issue that it would be fixed later that day. Which it was. The tea tray was very sparce one breakfast tea bag each and one sugar each with a very small pod of milk not enough for a decent cup of tea. To add the biggest insult there was two wooden sticks to stir the tea not even a proper spoon in a deluxe room? We took the small stool out of the shower to put our tea on whilst we sat on the 2 dirty chairs on the balcony. We have had far better variety of breakfast from every other hotels we have stayed in lourdes. When we arrived we was told we did not have to book evening dinner in the restaurant so on the actually day of our 40th Anniversary we went down to the restaurant but was told no room even though the restaurant at the time was half empty. We had a lovely meal in another Hotel. To top it all when we got home our Children told us that they contacted the hotel reception to ask could they order a surprise bottle of champagen on the day to be sent to our room they was on the telphone to them for an hour but hit a brick wall as they would not take payment from them. I do not normally write reviews but after receiving a welcome written note from the Staff when we entered the room saying Happy 40th Wedding Anniversary we hope you enjoy your stay and if there is anything you need our staff is to hand. this letter was accompanied by 6 macaroons on a plate. Hotel has not even answered reviews on there website shows they do not care and its not a cheap hotel.

Stayed for two days when in Toulouse Room was on the 3rd floor overlooking the park and pool Room was a good size Nice bathroom Separate toilet Small fridge Tv Room was nice and clean Adequate for a two day stay Staff polite Front of hotel surrounds were a bit tatty - looks abandoned / closed down Nice little bar Didn’t eat at Hotel

The room and facilities are all of a very high standard with plenty of room to make oneself comfortable. The Fitness centre was an unexpected bonus. Breakfast was very good though more hot options during the winter months would be nice. The staff were all smart, polite and pleasant to deal with. Opposite the railway station and metro gives quick access to the city and beyond whilst, for the fit, it is a short walk to the centre. The lights in the fitness centre are on a sensor/timer. This was a cause for concern when the lights went off in the sauna as there was no movement outside. I mentioned this to the reception at the time.

As promised, the free shuttle car was waiting for us, very patiently as our BA flight was an hour late. The driver was very friendly and courteous. We were greeted by a delightful lady called Samya who booked us in fast. We got to our apartment which was spacious and well equipped, including a kitchen with a 4 ring hob, kettle, dishwasher and microwave oven. The bathroom was one of the best I have ever seen and I have been in hotels such as the Mandarin Oriental! The bedroom had a huge bed and an ample wardrobe. You can get delicious dishes in the lobby for just 6 Euros. The hotel reception and foyer were beautifully furnished. There is a gym and a sauna on the third floor. The dining room which is used fir breakfast was equipped with modern and very pretty crockery. But the best thing about this quiet hotel which is only 5 minutes from the airport is the staff, very friendly and helpful. If ever I needed to stay near the airport, I would for sure use this great hotel again.

As the picture shows, this is an IHG hotel in an architecturally lovely building on one corner of Place du Capitole, the main square in Toulouse which also houses the Town Hall, many bars, cafes, restaurants and shops. The staff are very friendly and polite and always wishing to help whether at Reception, the Bar or on Housekeeping duty. The bedrooms ( we had 536 ) which had 2 double beds, tv, fridge with daily water, tea / coffee station, a very comfortable armchair, desk and office chair. The bathroom was standard and met expectations. Housekeeping was excellent. The lounge / bar area was rather quaint but adequate and a fitness room was in the basement ( we did not use ). Breakfast was also downstairs and consisted of a hot / cold buffet style with a selection of cereals, fruit/ breads /pastries etc. Egg options available on request. Similar every day but more than adequate. Top Tip - if travelling from the airport, take the Tram ( T1 ) to Arenes and then transfer to the Metro to Capitole and then a short 5 minute walk to Place du Capitole and the hotel ( ticket 1.70 euros ...taxi 25 euros ! ) The hotel is also near all the main attractions with the main railway station about 20 mins away via Joan of Arc Square. Finally, the FREE electric minibus passes through the Square every 15 mins. Wave it down to stop and then enjoy a gratis tour of Toulouse to get your bearings. It will even stop just outside the hotel. Enjoy.

What's not to like? Friendly reception, huge room, comfy bed, 7 minutes walk to the terminal. Seriously, I wished my flight had been later that day. The only issue I had was slow WiFi, so slow that I used my sim most of the time. Please take care of that so it will be truly perfect. All for a great nightly rate. A real find and highly recommended.

Liked - Facilities in very good condition, as well as the room. The room offers all the conditions for eating meals right there. The breakfast is reasonable, but expensive. The location is great since is 10-15mints walking to the center, has a pharmacy and supermarket near by. Disliked - The photos on Booking don't match what we found, as the room for two people is much smaller than the photo on the website. In addition, Booking doesn't mention the pre-authorization ”debit” of 150.00e, which is not refunded to us on the last day, but when your bank released (2 days and still awaiting). This informations can only be found in the document sent by the apartment, and of course in small print. Another aspect that is not mentioned is the cleanliness of the room, which must be taken care of by the guests.

Located right in the center of everything. Great access to activities and sights. Could not ask for a better location. Great Staff. Everyone went above and beyond to make our stay enjoyable. Terrific breakfast. Great selection and superb quality. I wish I could eat there every day! Decent room. I would stay here again, except for one thing. My only complaint was the Air Conditioning was turned off for the season, which meant a hot room with poor sleep. And poor sleep is not a desirable feature in a hotel room! While the windows did open, being in a room on Floor 1 along rue Romiguières means keeping the window open isn't a real option, as the constant roar of scooters (which is completely absorbed when the windows are closed) prevented that. SO I would stay there again but would call first to see if they have the AC turned off. If it is, I will stay elsewhere.

Stayed for two days when in Toulouse Room was on the 3rd floor overlooking the park and pool Room was a good size Nice bathroom Separate toilet Small fridge Tv Room was nice and clean Adequate for a two day stay Staff polite Front of hotel surrounds were a bit tatty - looks abandoned / closed down Nice little bar Didn’t eat at Hotel

I stayed at a hotel in Toulouse centre, close to all the main attractions and the Jean Jaures metro station. The lobby had a modern and hipster vibe which included two arcade machines for visitors. The rooftop bar was nice, but the city view wasn't that great. The part I didn't like was the design and layout of the bedroom. When you walk in, you're greeted by a completely red room, and the masks on the bedside lamps with the red lights made me feel uncomfortable. They went for a modern look, but it made the room feel cramped, and there was no space for coffee and tea services. The restaurant was popular with locals and visitors, but it can get noisy if a party is booked there. They sold some excellent party food, but the party can be disruptive if you're trying to sleep in the room above. Highly recommend it for couples but less so for businesses and families.

Entering the lobby is like visiting a small art gallery , very colorful and nice to look at . Staff where very friendly and efficient and shortly after checking in I was in my room which was spacious clean and quiet and well equipped. I liked the “ rain forest “ shower and the steam proof mirror and the generous amenities in the bathroom like the bathrobe and slippers. The bed and pillows where nice and soft which was conducive to a nice sleep. A stylish hotel in a good location

Avant de donner mon avis je lis les commentaires et m’interroge souvent : avons-nous fréquenté le même établissement ?  Soit tout le personnel a changé depuis la venue des précédents clients et, par miracle, que des super professionnels ont été embauchés !  Soit certains clients sont habitués au service palace ultra luxe H 24 dans leur vie quotidienne auquel cas on se demande ce qu’ils viennent faire dans un Mercure !  Soit ils sont d’une totale mauvaise foi et font partie des «jamais contents ronchonneurs» ! Mais revenons à ces 4 jours passés au MERCURE COMPANS. Un seul mot me vient à l’esprit : PARFAIT et une seule impression : CHOUCHOUTÉE. La disponibilité, la gentillesse, la rapidité, le service des uns et des autres font que mon séjour a été un enchantement. Je connais beaucoup de Mercure, de Sofitel et de Novotel et d’autres… mais j’affirme que COMPANS se démarque. D’une part le cadre : le hall inspire l’effet waouh. Spacieux, coloré, chaleureux on se sent immédiatement bien. Le comptoir d’accueil est discret et permet d’être «comme chez soi». D’autre part la terrasse donne sur un magnifique jardin loin des bruits de la ville pourtant si proche. À cela j’ajoute une maîtrise totale du chef et de sa brigade. J’ai testé un cocktail dînatoire dans le cadre d’un évènement(*), le brunch du dimanche midi, 4 petits déjeuners et un déjeuner. Je suis donc en mesure d’écrire que les produits sont frais, parfaitement cuisinés et que choix est vaste. Et puis il y a les chambres, spacieuses, bien éclairées, une literie confortable, une sdb respectueuse de l’environnement avec ses produits lavants. J’ai apprécié la douceur de l’originale moquette qui cadre parfaitement avec Toulouse. Enfin… Tout le personnel de la réception, du bar, du restaurant, des cuisines, des chambres... Je ne citerai personne car je devrais les nommer toutes et tous. Je vais donc remercier Lionel Bouchand le top directeur, très attentif et disponible et le charger de féliciter tout son personnel. Je reviendrai avec plaisir au Mercure Compans. (*) À ce sujet l’amphithéâtre est très agréable et l’espace situé devant peut se transformer en piste de danse.

Very very well located, address for GPS, once in front of the arenas, a little stress, we arrive in front of a closed building, but the entrance is in the street right next door at the end at 150 m Missing a little bit of indication for the pedestrian entrance. Parking not indicated on the sites, several paying car parks Very close. Very very clean, very friendly welcome, Maybe just a coffee and tea welcome kit is missing, because a kettle is available, or a small distributor in the reception lounge. Ideal location. Very comfortable room and bed, Thank you.

Being a regular global customer of Best Western I popped in to use the toilet of the Best Western Windsor in Perpignan even though I was passing through Perpignan as a supporter of Leeds Rhinos. I was in Perpignan to support Leeds Rhinos vs Catalan Dragons. The receptionist at the hotel said there were no toilets in the hotel. Clearly this is not the case. This will be the last time I use the Best Western chain as what hotel would exclude an individual requiring toilet facilities. An art gallery around the corner kindly allowed me to use their facilities. Shame on you Best Western. Kieran

The hotel is very beautiful and we will remember our service, respectful, innocent and irreplaceable. Thank you all, especially to Will from the reception and thank Trip for your seriousness and reactivity to the problems we have encountered.

Very good stay experience, the front desk brother and the young lady are very nice, the hotel is located about 9 minutes walk from Carcassone Railway Station, not far from the hotel, you can see the castle, walk to the castle is also very close. The price is also moderate. It is a good choice. It is not much to eat nearby. It takes a few minutes to walk to have a restaurant, but the hotel dining is good. Hygiene: very good

I found this hotel to be ok, with some strengths and some weaknesses. I don't believe the hotel has many suites so a suite upgrade as IHG Diamond might be unlikely - for our stay I noticed none were available on the day of arrival online, so I did not expect it. The state of the room was ok with no major complaints; it was clean and functional. Also some parts of the room were probably renovated recently such as the bathroom so it was a plus. Service was quite good and staff very friendly, noticeably more so than in similar hotels elsewhere therefore it was also a strength. What could be improved would be breakfast. The breakfast room was very full when we arrived so we had to take our breakfast in another room nearby which is used more for people with a laptop to do some work. The fruit salad seemed to be from an outside vendor with plastic wrap rather than the hotel cutting some fresh fruits themselves. Almost all hotels normally offer cut fresh fruits. Also the only vegetable available was uncut tomatoes. Thankfully breakfast was free as IHG Diamond otherwise I would not pay for it.

This was a good hotel in a nice location in Montpellier. We had an early train the morning we left and the hotel is very close to the station, which was nice. The room was not very big, but most aren't in Europe! The staff was very friendly and the room was clean and had all the expected amenities. Close to the tram and other resources as well.

The hotel is clean, spacious and well-amenated, comfortable litter, the location is perfect. The staff is very nice.. No hesitation to come to spend a stay in this hotel

Next to La crum and La place de comedie, convenient transportation and good service

Located at the mayor house, very good view from the room, with spa center and swimming pool.

I stayed at Montpellier's Appart'hotel Odalys Les Occitanes in October 2023. I loved so many things about the place. For example, the location is great, the rooms are spacious and clean, and the folks at the reception are friendly and very helpful. But I can't give the hotel a high rating because of one very important thing: Their front door is heavy and often stuck, making it difficult for most women to open it. Most men have no problem opening it. Take a moment and consider this problem. When you are traveling anywhere in the world, has it ever crossed your mind that the only entrance to the hotel may be impossible to enter because the door's too heavy? It's never crossed my mind. And it shouldn't. Entering your hotel easily is a pretty basic requirement of a hotel. After straining my back in trying to push the heavy door open, then having to stop a stranger on the street (to ask him to help me), I went to the reception to see if they could address the problem. Their hands were tied. Despite their sympathy, they could do nothing. Their only suggestion: Call us if you can't get in and someone will come to open it for you. Now take a moment to consider this: First, imagine you have travelled many hours to Montpellier, you arrive at night, you are jetlagged, and your phone doesn't work because you just landed and haven't had time to get a new SIM card. What are you supposed to do? I noticed to the left of the door, there is an intercom. But guess what? It's broken. Oh, and here's another issue. One night I returned to the hotel with another woman so together we could push the door open, but we noticed there was no one at reception. Probably had to attend to something else. So if that happens when you call, I guess you're out of luck. When I suggested a solution, ”Prop the door open,” I was told we can't do that for security reasons. So...any man from the street can push the door open but women cannot. So where's the security? And who is the security for? I want to stress that this problem is not caused by the wonderful people who work at the reception. They are frustrated as well by the door. It is the management of the hotel who needs to solve this problem. So for now, the Appart'Hotel Odalys is a great place for men but women beware.