4-Star Hotels in Alagoas, Brazil

Staff was plain rude and aggressive. Same staff members deliberately made me feel uncomfortable every single day of my stay. Twin beds (two single beds) were ridiculously small (narrow) despite the huge size of the room which could easily accommodate four double beds. Staff never seems to clean the roof top swimming pool, as the water is just disgusting. I have found it particularly hypocrite taking so many Covid precautions at the breakfast room and then eveybody is coughing and spitting and cleaning their noses in the same tiny pool and nobody seems to care. They have built in a gigantic closet in the room but did not leave any cloth hangers. Housekeeping starts cleaning activities very early, and they make a lot of noise, don’t expect to sleep until late. There is no noise isolation. Literally constantly you will hear door-banging and furniture-dragging noises. Breakfast is OK but too many guests and way too much noise. Resuming: this hotel is NOT a good choice if you are looking to relax. Actually you may happen leave more nervous and tense than when you arrived.

The hotel is very good. I would tell friends and other family members. And when I return to Maceió, I would certainly host there again.

INTERCOTY MACEIÓ: Infelizmente PÉSSIMO FUNCIONÁRIO. Há 2 dias solicitando FERRO DE PASSAR PELA VOLTAGEM DIFERENTE do meu estado de origem! RECEPCIONISTA JADILSON extremamente debochado, disse para reclamar no site pois ELE NÃO ESTAVA AFIM DE OUVIR e sorriu. NUNCA em toda minha vida passei por uma situação tão desconcertante. É um desserviço que mancha a reputação de toda uma rede, não indico e nunca voltarei a nenhum hotel dessa rede por subentender que a rede INTERCITY é conivente com essa tratativa!

I am shocked about the high rating of this hotel. Here are a couple items that made this a location i would not recommend: - minimal signage: Having arrived at 7 on a Wednesday it was difficult to determine where to eat and little direction was provided. There was limited signage to know where to go or what time things opened. - Towel exchange at front desk: this must be difficult to manage during the high season and the desk struggled to do this while also tending to other guests. This might be better served out by the pool area. - Tissue squares for the toilet use: I have traveled quite a few countries and understand that restroom offerings vary from place to place, however the incredibly thin single ply individual squares from the dispenser to be used by the toilet did not make for a comfortable experience. I did not see this duplicated at other establishments in the area. - Paper to charge to room: walking around with a paper while hanging out at a pool vacation was difficult. It would be great to see a process where either this paper is a card or it can be linked to your room to assist with charging when ordering by the pool. - Location not ideal: if staying if the vicinity I suggest going closer to Ponte Verde. It is walkable with a bustling array of locations to eat at, however if you are looking for a more calm affair and don’t mind taking a ride share for your meals then you will be fine. - the pool is great: the pool was the best part of the hotel. Well shaded, large enough and well maintained.

Excelente hotel, bem localizado, limpo, organizado e em local estratégico. Os funcionários são muito educados e prestativos.

My husband and I came here for our honeymoon! Service was wonderful, the breakfast was large with a good variety. The hotel is directly across the street from the beach and within walking distance of several awesome northeastern restaurants! We felt very safe in this location!

The bedrooms are so clean, comfrotable and fancy... And the staff makes sure you feel welcome and are clear about all the details from the hotel as soon as you arrive. The beach is spectacular!!! Regarding food, they have a QR system so that you can order which works perfectly, just like their Wi-Fi. What I would say regarding this point, though, is that they lack variety. We reached to Brisa after spending some days in Ocapora in Porto de Galinhas, so we were coming from an excellent, incredible service. The expectations were set high. Still, we found Brisa´s offer very, very limited. It´s like their food service was so desalinged with the excellence you see in every other aspect from the hotel. Also, I would recommend to anyone that´s not from the region to avoid the water they serve at the buffer. Only drink bottled water. My husband and I, having eaten different thing, both felt with the worst intoxication in a very long time.

Right off the beach, with great views of the Atlantic Ocean, exclusive beach access, two swimming pools are also available. Breakfast and Dinner were included. The food was excellent, and the amenities were comprehensive with a children's center, gym, and spa all on site. Many of the friendly staff speak good English with a fascination for American guests. It's right near some excellent shopping in the city. Airport transfers are easy and the city itself is picturesque with a mix of styles ranging from colonial to modern. Our room was a little tired but was clean and well kept, and they are renewing the accommodations room by room so they can keep the revenue stream going. Highly recommended!

Ou stay at Ponta Verde hotel met all our expectations. The staff was exceptional and the accommodation was superb. We highly recommend this hotel. The food was also good especially the breakfast. Actually we don’t have nothing negative to express.

The hotel has been very well-ready to our expectations. wide and comfortable rooms. All clean corridors. Staff are exceptional! You need to improve the process and check-in space, as well as the breakfast area seemed small for the hotel size, but I would certainly host again.

Staff was plain rude and aggressive. Same staff members deliberately made me feel uncomfortable every single day of my stay. Twin beds (two single beds) were ridiculously small (narrow) despite the huge size of the room which could easily accommodate four double beds. Staff never seems to clean the roof top swimming pool, as the water is just disgusting. I have found it particularly hypocrite taking so many Covid precautions at the breakfast room and then eveybody is coughing and spitting and cleaning their noses in the same tiny pool and nobody seems to care. They have built in a gigantic closet in the room but did not leave any cloth hangers. Housekeeping starts cleaning activities very early, and they make a lot of noise, don’t expect to sleep until late. There is no noise isolation. Literally constantly you will hear door-banging and furniture-dragging noises. Breakfast is OK but too many guests and way too much noise. Resuming: this hotel is NOT a good choice if you are looking to relax. Actually you may happen leave more nervous and tense than when you arrived.

The hotel is very good. I would tell friends and other family members. And when I return to Maceió, I would certainly host there again.

INTERCOTY MACEIÓ: Infelizmente PÉSSIMO FUNCIONÁRIO. Há 2 dias solicitando FERRO DE PASSAR PELA VOLTAGEM DIFERENTE do meu estado de origem! RECEPCIONISTA JADILSON extremamente debochado, disse para reclamar no site pois ELE NÃO ESTAVA AFIM DE OUVIR e sorriu. NUNCA em toda minha vida passei por uma situação tão desconcertante. É um desserviço que mancha a reputação de toda uma rede, não indico e nunca voltarei a nenhum hotel dessa rede por subentender que a rede INTERCITY é conivente com essa tratativa!

I am shocked about the high rating of this hotel. Here are a couple items that made this a location i would not recommend: - minimal signage: Having arrived at 7 on a Wednesday it was difficult to determine where to eat and little direction was provided. There was limited signage to know where to go or what time things opened. - Towel exchange at front desk: this must be difficult to manage during the high season and the desk struggled to do this while also tending to other guests. This might be better served out by the pool area. - Tissue squares for the toilet use: I have traveled quite a few countries and understand that restroom offerings vary from place to place, however the incredibly thin single ply individual squares from the dispenser to be used by the toilet did not make for a comfortable experience. I did not see this duplicated at other establishments in the area. - Paper to charge to room: walking around with a paper while hanging out at a pool vacation was difficult. It would be great to see a process where either this paper is a card or it can be linked to your room to assist with charging when ordering by the pool. - Location not ideal: if staying if the vicinity I suggest going closer to Ponte Verde. It is walkable with a bustling array of locations to eat at, however if you are looking for a more calm affair and don’t mind taking a ride share for your meals then you will be fine. - the pool is great: the pool was the best part of the hotel. Well shaded, large enough and well maintained.

Excelente hotel, bem localizado, limpo, organizado e em local estratégico. Os funcionários são muito educados e prestativos.

My husband and I came here for our honeymoon! Service was wonderful, the breakfast was large with a good variety. The hotel is directly across the street from the beach and within walking distance of several awesome northeastern restaurants! We felt very safe in this location!

Right off the beach, with great views of the Atlantic Ocean, exclusive beach access, two swimming pools are also available. Breakfast and Dinner were included. The food was excellent, and the amenities were comprehensive with a children's center, gym, and spa all on site. Many of the friendly staff speak good English with a fascination for American guests. It's right near some excellent shopping in the city. Airport transfers are easy and the city itself is picturesque with a mix of styles ranging from colonial to modern. Our room was a little tired but was clean and well kept, and they are renewing the accommodations room by room so they can keep the revenue stream going. Highly recommended!

The hotel has been very well-ready to our expectations. wide and comfortable rooms. All clean corridors. Staff are exceptional! You need to improve the process and check-in space, as well as the breakfast area seemed small for the hotel size, but I would certainly host again.

The Wave Suites Hotel offers a very positive experience, especially for families. The rooms are spacious and comfortable, perfectly suited to accommodate a family of four people with quietness. This feature is a great differential, providing the comfort needed for travellers with children or groups. The food prepared in the restaurant is another highlight with tasty and well-prepared dishes. Morning breakfast, although continental and a little limited variety, fulfils its role, but could be even more attractive with more diversified options. The cleaning of the hotel deserves praise, being carried out with great care and attention to the details, which ensures a always pleasant environment. In addition, the care is exceptional: staff are sought, educated and ready to help, which directly contributes to a more pleasant and welcoming stay. Only the orders of the restaurant and bar that should contain the guest's subscription of the consumption, thus avoiding misnotations on the consumption tickets. Ipioca Beach is very beautiful and the location of the hotel is in a quiet location. The distance to the city of Maceió is a problem, especially because of the simple traffic track of AL 101 that causes congestion in several times, especially when music events occur nearby. In general, the Wave Suites Hotel is an excellent choice, especially for those who seek comfort, good service and a quality structure.

The bedrooms are so clean, comfrotable and fancy... And the staff makes sure you feel welcome and are clear about all the details from the hotel as soon as you arrive. The beach is spectacular!!! Regarding food, they have a QR system so that you can order which works perfectly, just like their Wi-Fi. What I would say regarding this point, though, is that they lack variety. We reached to Brisa after spending some days in Ocapora in Porto de Galinhas, so we were coming from an excellent, incredible service. The expectations were set high. Still, we found Brisa´s offer very, very limited. It´s like their food service was so desalinged with the excellence you see in every other aspect from the hotel. Also, I would recommend to anyone that´s not from the region to avoid the water they serve at the buffer. Only drink bottled water. My husband and I, having eaten different thing, both felt with the worst intoxication in a very long time.