5 Stars Hotels in Ohio, United States

This one made me have the urge to say a few words, the purpose is to let everyone avoid pitfalls. I feel that the hotel spends all the money on the lobby, I don’t even want to take pictures of the bathroom, it’s too small, please forgive us ordinary people who don’t understand the concept and purpose of the design. We were given a room connected to the next door. We opened the door here and made sure the room next door was closed. It would be embarrassing if it happened! The price of 18XX, but even a 500ml bottle of water has to be charged an additional $2. I don’t deserve it. Fortunately, I brought my own water and put it together for a photo to commemorate stepping on thunder! But what is consoling is that the steakhouse Eddie Merlot's opposite is worth trying. The taste of steak and other meals is really amazing!

We were mostly very pleased with our 7 night stay. From the moment we drove up we could tell this was a great properly. The gentlemen who helped us instilled the utmost confidence that our car would be taken care of property. Check-in went smoothly and baggage handling (by one of the men out front) also great. We had a lovely suite. We requested that the comforter be removed and replaced with blankets. The housekeeper came immediately and took care of this request. We were not pleased that robes and slippers were not provided and even more displeased that no turndown was available either. At $1,000 a night this should not happen. A bigger issue was the lack of proper housekeeping. I have never seen so much dust in a room. I put a pair of black slacks on the vanity stool and they were covered in thick dust. I then looked around and found almost every other surface was laden with dust as well. Although we had service every day, the drape was left hanging off the rod, shower and fixtures left uncleaned and drinking glasses were not replaced. A lamp that didn't work was ignored even though we put the plug up on the table to show them. The pillowcases were not tucked on the pillows correctly. With no pillow protectors you could see the not great looking pillows. Also, not happy with the large bottles of shampoo, body wash etc., they seem to have done away with the small bottles that are easier to use in the shower where there is limited space. Also, a card on the counter telling you these bottles are for use while you are at the hotel. I inquired at the front desk, they said they are $50.00 each if you remove them. They also said the small bottles are no longer available. After using them, I have to say they weren't that great. Additionally, a shaving shelf would be great in the shower for the ladies. At breakfast one morning I went to the front desk to tell them about the abundance of dust. A lovely manager, Michelle Thomas was very nice. She immediately comped one of our nights and said she would address this with housekeeping. This is a lovely hotel. Staff, valet, front desk, restaurant are very nice. We would not hesitate to stay there again. It's a shame to see it improperly cared for. I will review Turn restaurant separately. It was a highlight.

This one made me have the urge to say a few words, the purpose is to let everyone avoid pitfalls. I feel that the hotel spends all the money on the lobby, I don’t even want to take pictures of the bathroom, it’s too small, please forgive us ordinary people who don’t understand the concept and purpose of the design. We were given a room connected to the next door. We opened the door here and made sure the room next door was closed. It would be embarrassing if it happened! The price of 18XX, but even a 500ml bottle of water has to be charged an additional $2. I don’t deserve it. Fortunately, I brought my own water and put it together for a photo to commemorate stepping on thunder! But what is consoling is that the steakhouse Eddie Merlot's opposite is worth trying. The taste of steak and other meals is really amazing!

This one made me have the urge to say a few words, the purpose is to let everyone avoid pitfalls. I feel that the hotel spends all the money on the lobby, I don’t even want to take pictures of the bathroom, it’s too small, please forgive us ordinary people who don’t understand the concept and purpose of the design. We were given a room connected to the next door. We opened the door here and made sure the room next door was closed. It would be embarrassing if it happened! The price of 18XX, but even a 500ml bottle of water has to be charged an additional $2. I don’t deserve it. Fortunately, I brought my own water and put it together for a photo to commemorate stepping on thunder! But what is consoling is that the steakhouse Eddie Merlot's opposite is worth trying. The taste of steak and other meals is really amazing!

This one made me have the urge to say a few words, the purpose is to let everyone avoid pitfalls. I feel that the hotel spends all the money on the lobby, I don’t even want to take pictures of the bathroom, it’s too small, please forgive us ordinary people who don’t understand the concept and purpose of the design. We were given a room connected to the next door. We opened the door here and made sure the room next door was closed. It would be embarrassing if it happened! The price of 18XX, but even a 500ml bottle of water has to be charged an additional $2. I don’t deserve it. Fortunately, I brought my own water and put it together for a photo to commemorate stepping on thunder! But what is consoling is that the steakhouse Eddie Merlot's opposite is worth trying. The taste of steak and other meals is really amazing!