5-Star Hotels in Surat Thani Province, Thailand

This hotel offers an exceptional experience, primarily due to its outstanding service. The staff are incredibly warm, welcoming, and attentive, always going above and beyond to ensure guests feel comfortable and well-cared for. From the moment of arrival, the professionalism and friendly demeanor of the team set a high standard. The rooms are spacious, impeccably clean, and thoughtfully designed with modern décor that creates a serene atmosphere, perfect for relaxation. The amenities provided are top-notch, ensuring convenience and comfort throughout the stay. Overall, the hotel excels in delivering a memorable and enjoyable experience, with service quality that truly stands out.

I got the suite with the pool, it does not look like the photos. I had a pretty high traffic area where my pool faced, and there’s loud music at the restaurant next door, last thing I wanted when I was hoping for isolation after 8 weeks of rough work on the road. A door was missing in my bedroom and maintenance had to come reinstall it on my second day. Spa never had an availability during my stay, and buggies are required to go anywhere in the park (unless roaming in the heat is your thing). The service was slow at times (I’d often come back to my room and see room service plates stacked outside for a later cleanup) - but my room was meticulously cleaned each day and the buggy staff were incredibly friendly.

Best villa hotel in samui. Pool is much bigger than a normal pool villa. Would recommend horizon hill crest room. Service is v good

This is a very big resort hotel with large beautiful gardens. Hotel provides club cars to shuttle the guests between different places inside the hotel. All stuff always smile to greet the guests, and provide very nice service. The hotel has large amounts of different beautiful shapes of beach chairs nicely arranged at various places around the beach and pool areas for guests to have enough fun. All restaurants have ocean views, and carefully designed to have relaxing atmospheres, those are really enjoyable. The breakfast is also very nice with very good selections. The waves at this beach here are strong which make a very loud sound. The sounds truly make me so relax, as well as an unforgettable experience. Our deluxe terrace guest room is by the beach on the first floor, and near the pool bar and a restaurant. We can overlook the ocean, and enjoy the wave sound just from our terrace. On the other hand, the room has airtight windows to keep the room absolutely quiet. Thank Sheraton for making our Samui vacation such a wonderful and memorable one.

We thoroughly enjoyed our stay at this hotel. Every staff member we encountered was friendly, courteous, and always ready to assist with any questions. Kudos to the entire team for delivering such heartfelt service. This is truly what exemplary hospitality looks like! 👍🏻👏🏻

I recently had the pleasure of visiting Nikki Beach Koh Samui, and I must say it exceeded all my expectations. From the moment I stepped foot on the pristine shores, I was greeted with warm smiles and excellent service that continued throughout my entire stay. The location of Nikki Beach is simply breathtaking. Nestled on the stunning Lipa Noi Beach, it offers a perfect blend of natural beauty and modern luxury. The crystal-clear turquoise waters, powdery white sands, and swaying palm trees create a postcard-perfect backdrop that instantly puts you in a state of relaxation

The hotel is very new and just opened not long ago. The design is also good. To be honest, the price is not expensive in Koh Samui. The food is OK. The Cabana at the swimming pool is very suitable for friends to play together. The minimum cost is 8000 Bhat, and you can use two layers of Cabana for a day. Spa is only 1900 Bhat for 90 minutes, which is also surprising. It is much cheaper than other five-star hotels. It is very lively outside and it only takes ten minutes to walk to Central. The mattress is great, the Mini Bar is free, and it is a new hotel of SLH. There are three disadvantages. First, it is very close to the airport and the plane woke me up very early in the morning. Second, the party noise next to me at night probably didn’t fall asleep until four o’clock. Third, the toilet is not separated into dry and wet areas, which is a bit uncomfortable for people with mysophobia. So it is only recommended to people who go to parties and people who sleep very hard. Otherwise, choose carefully!

The service is impeccable. Everyone at the resort is kind and helpful. So many great little details that are unique to the hotel like “surprise of the day” and snacks throughout the day. The resort is big and has its own price beach where you can jet ski and many other water sports. There’s also a beach club and many other entertainment facilities. I’ll definitely come back!

My stay at this hotel was amazing. Sala offers a commutable 10 minute walking distance to local bars and restaurants while maintaining a serene ambiance shielded from the noise and nightlife of the Chaweng area. I was warned by friends that Chaweng was unfavourable for living due to its proximity to the airport, but the room is well sound proofed and completely silent. I was surprise by the space and depth of the personal pool as it was bigger than the images suggested and offered a great place to swim late at night after a day in the heat and was completely private from the other guests. The food was great. Breakfast was available through delivery or in the restaurant. They high-quality food, coupled with a daily menu offered delightful variations. Staff even ensured my breakfast was delivered before my early check-out, so I was able to catch my departing flight with good timing. The staff were friendly, polite, attentive, and always ready to assist, they went above and beyond to ensure my comfort throughout my stay. They offered communication via telephone or via message through a downloadable app - so it was easy to communicate any of our needs from the room or on the go. The beachfront pool is a little small and ideal for guests with children, whereas adults can make use of sea-side loungers, free kayak rentals, a great bar and swimming in the sea. In summary, this room offers a perfect blend of convenience, luxury, and tranquility. Whether you're looking to explore the local nightlife or simply unwind in style, it provides an exceptional experience. I hope I can return in the future!

We stayed in a pool room villa which was lovely. We really enjoyed the hotel and amenities. The beach by the hotel was lovely (a little bit of litter, but lovely temperature). The communication could have been better - we didn’t realise there was a shuttle between this hotel and the twin hotel, or that the hotel provided kayaks and stand up paddle boards until the last day (we paid to rent a SUP earlier in our stay). The breakfasts were awesome, very enjoyable!

This hotel offers an exceptional experience, primarily due to its outstanding service. The staff are incredibly warm, welcoming, and attentive, always going above and beyond to ensure guests feel comfortable and well-cared for. From the moment of arrival, the professionalism and friendly demeanor of the team set a high standard. The rooms are spacious, impeccably clean, and thoughtfully designed with modern décor that creates a serene atmosphere, perfect for relaxation. The amenities provided are top-notch, ensuring convenience and comfort throughout the stay. Overall, the hotel excels in delivering a memorable and enjoyable experience, with service quality that truly stands out.

I got the suite with the pool, it does not look like the photos. I had a pretty high traffic area where my pool faced, and there’s loud music at the restaurant next door, last thing I wanted when I was hoping for isolation after 8 weeks of rough work on the road. A door was missing in my bedroom and maintenance had to come reinstall it on my second day. Spa never had an availability during my stay, and buggies are required to go anywhere in the park (unless roaming in the heat is your thing). The service was slow at times (I’d often come back to my room and see room service plates stacked outside for a later cleanup) - but my room was meticulously cleaned each day and the buggy staff were incredibly friendly.

Best villa hotel in samui. Pool is much bigger than a normal pool villa. Would recommend horizon hill crest room. Service is v good

This is a very big resort hotel with large beautiful gardens. Hotel provides club cars to shuttle the guests between different places inside the hotel. All stuff always smile to greet the guests, and provide very nice service. The hotel has large amounts of different beautiful shapes of beach chairs nicely arranged at various places around the beach and pool areas for guests to have enough fun. All restaurants have ocean views, and carefully designed to have relaxing atmospheres, those are really enjoyable. The breakfast is also very nice with very good selections. The waves at this beach here are strong which make a very loud sound. The sounds truly make me so relax, as well as an unforgettable experience. Our deluxe terrace guest room is by the beach on the first floor, and near the pool bar and a restaurant. We can overlook the ocean, and enjoy the wave sound just from our terrace. On the other hand, the room has airtight windows to keep the room absolutely quiet. Thank Sheraton for making our Samui vacation such a wonderful and memorable one.

We thoroughly enjoyed our stay at this hotel. Every staff member we encountered was friendly, courteous, and always ready to assist with any questions. Kudos to the entire team for delivering such heartfelt service. This is truly what exemplary hospitality looks like! 👍🏻👏🏻

I recently had the pleasure of visiting Nikki Beach Koh Samui, and I must say it exceeded all my expectations. From the moment I stepped foot on the pristine shores, I was greeted with warm smiles and excellent service that continued throughout my entire stay. The location of Nikki Beach is simply breathtaking. Nestled on the stunning Lipa Noi Beach, it offers a perfect blend of natural beauty and modern luxury. The crystal-clear turquoise waters, powdery white sands, and swaying palm trees create a postcard-perfect backdrop that instantly puts you in a state of relaxation

The hotel is very new and just opened not long ago. The design is also good. To be honest, the price is not expensive in Koh Samui. The food is OK. The Cabana at the swimming pool is very suitable for friends to play together. The minimum cost is 8000 Bhat, and you can use two layers of Cabana for a day. Spa is only 1900 Bhat for 90 minutes, which is also surprising. It is much cheaper than other five-star hotels. It is very lively outside and it only takes ten minutes to walk to Central. The mattress is great, the Mini Bar is free, and it is a new hotel of SLH. There are three disadvantages. First, it is very close to the airport and the plane woke me up very early in the morning. Second, the party noise next to me at night probably didn’t fall asleep until four o’clock. Third, the toilet is not separated into dry and wet areas, which is a bit uncomfortable for people with mysophobia. So it is only recommended to people who go to parties and people who sleep very hard. Otherwise, choose carefully!

The service is impeccable. Everyone at the resort is kind and helpful. So many great little details that are unique to the hotel like “surprise of the day” and snacks throughout the day. The resort is big and has its own price beach where you can jet ski and many other water sports. There’s also a beach club and many other entertainment facilities. I’ll definitely come back!

My stay at this hotel was amazing. Sala offers a commutable 10 minute walking distance to local bars and restaurants while maintaining a serene ambiance shielded from the noise and nightlife of the Chaweng area. I was warned by friends that Chaweng was unfavourable for living due to its proximity to the airport, but the room is well sound proofed and completely silent. I was surprise by the space and depth of the personal pool as it was bigger than the images suggested and offered a great place to swim late at night after a day in the heat and was completely private from the other guests. The food was great. Breakfast was available through delivery or in the restaurant. They high-quality food, coupled with a daily menu offered delightful variations. Staff even ensured my breakfast was delivered before my early check-out, so I was able to catch my departing flight with good timing. The staff were friendly, polite, attentive, and always ready to assist, they went above and beyond to ensure my comfort throughout my stay. They offered communication via telephone or via message through a downloadable app - so it was easy to communicate any of our needs from the room or on the go. The beachfront pool is a little small and ideal for guests with children, whereas adults can make use of sea-side loungers, free kayak rentals, a great bar and swimming in the sea. In summary, this room offers a perfect blend of convenience, luxury, and tranquility. Whether you're looking to explore the local nightlife or simply unwind in style, it provides an exceptional experience. I hope I can return in the future!

We stayed in a pool room villa which was lovely. We really enjoyed the hotel and amenities. The beach by the hotel was lovely (a little bit of litter, but lovely temperature). The communication could have been better - we didn’t realise there was a shuttle between this hotel and the twin hotel, or that the hotel provided kayaks and stand up paddle boards until the last day (we paid to rent a SUP earlier in our stay). The breakfasts were awesome, very enjoyable!

This property’s location is rather remote and quiet which was what we wanted. You’ll need to take a taxi to the village which is about 200 baht per way as walking along the beach to the village is not easily accessible from the hotel. Room is relatively spacious with nice balcony. 2 very nice large pools. The 2nd pool is located at Blk 3 up on a steep slope which is great if you room is located there. Breakfast spread was very nicely balanced between east and west. Only negative comment was the poor internet connection in room and by the beach which can be frustrating for some. Overall, it is a beautiful, quiet, organic type of place and we’ve enjoyed our stay.

The hotel is located a little far from civilization. You need to be prepared for this. The nearest 7 eleven is a 20 minute walk. This was not a problem for us. We stayed for 2 days and spent them entirely at the hotel. I didn't want to go out anywhere. At first glance, everything seems a little outdated, but the area has such a cool, relaxing atmosphere that after 5 minutes you forget about it. We lived in a wonderful Villa with a pool and sunset views right from the balcony. Breakfast and dinner were included. The food was divine. The staff is very attentive. Everyone knows what villa you live in, what kind of coffee you like, etc. It was very surprising. The hotel has a beautiful beach - although in the afternoon, because... in the first half, due to the tide, the beach goes under water. But in the afternoon it opens and it’s very cool to walk there. The places are very picturesque.

The +: Magnificent hotel overlooking Shark Bay. Out of the city so quiet, scooter rental necessary to get around. The hotel is built on the hillside, there are many stairs to move between the rooms, the pool, the reception, but it has its charm. Green spaces and pool very well maintained. The -: mattress too soft and very hollowed by all the guests preceding me; surprising for a hotel of this standing ... moreover, on one of our 4 nights, a major water leak woke us up. We called the hotel staff in the middle of the night, who responded, and intervened during the day to repair. When checking out, when paying for the stay (breakfast, spa, ...) a ridiculous discount of 398 baht or € 10.81 was granted to us. A very light commercial gesture considering the inconvenience caused, for a room at 100€/night … Finally, the services offered (massage, spa, snorkeling and canoe equipment rental) are very expensive compared to the prices practiced elsewhere on the island. If you do not plan to leave the hotel, prepare yourself to pay dearly.

The room is clean and nicely decorated in a nature theme, especially the bathroom with the stone floor and walls. The beach area of the hotel is a little bit small compared to the neighboring hotels but still good. But what convinced me most of all is the service. The hotel staff is super nice and very helpful with everything you need. The hotel area is pretty big so there is a cart service that can pick you up at your hotel room and drive you out to the entrance (or beach, pool, …). Very convenient because the street with all the restaurants is right outside the entrance (and a 7-eleven right across the entrance). So all in all a very pleasant experience and i would definitely stay there again.

This is a great hotel. Starting from the location, ending with small details in the room - mosquito spray in a perfume bottle. The staff is very polite and caring. You feel in absolute comfort and safety. The hotel area is very beautiful, surrounded by greenery. Breakfasts are great. There is everything. Buffet format + ordering from the menu. Any kind of scrambled eggs, porridge, juices, avocado toast, fruit, etc. You must leave a deposit of 1000 baht at the hotel; it will be returned upon check-out. On the downside, one night there was a lot of noise from the company in the neighboring villa. With music, dancing, etc. I think the hotel should take action and prevent this from happening. Still, the non-hotel format does not imply noisy parties.

Everything is super!!!!

The house gave me a very good impression. It felt cool when I entered the first day. The space on the first floor was open, and the glass in front of it was glass, revealing the clear pool and the sea in the distance. My family and I have a pleasant experience here. The location of the house is not too good, there is no shop nearby, but we rented a motorcycle when we went out. It is convenient to have a car. So this is not enough. We also book breakfast on the morning of the last day. A few aunts came over and made a table in half an hour. We will choose the next time there is a chance.

This property’s location is rather remote and quiet which was what we wanted. You’ll need to take a taxi to the village which is about 200 baht per way as walking along the beach to the village is not easily accessible from the hotel. Room is relatively spacious with nice balcony. 2 very nice large pools. The 2nd pool is located at Blk 3 up on a steep slope which is great if you room is located there. Breakfast spread was very nicely balanced between east and west. Only negative comment was the poor internet connection in room and by the beach which can be frustrating for some. Overall, it is a beautiful, quiet, organic type of place and we’ve enjoyed our stay.

The hotel is located a little far from civilization. You need to be prepared for this. The nearest 7 eleven is a 20 minute walk. This was not a problem for us. We stayed for 2 days and spent them entirely at the hotel. I didn't want to go out anywhere. At first glance, everything seems a little outdated, but the area has such a cool, relaxing atmosphere that after 5 minutes you forget about it. We lived in a wonderful Villa with a pool and sunset views right from the balcony. Breakfast and dinner were included. The food was divine. The staff is very attentive. Everyone knows what villa you live in, what kind of coffee you like, etc. It was very surprising. The hotel has a beautiful beach - although in the afternoon, because... in the first half, due to the tide, the beach goes under water. But in the afternoon it opens and it’s very cool to walk there. The places are very picturesque.

The room is clean and nicely decorated in a nature theme, especially the bathroom with the stone floor and walls. The beach area of the hotel is a little bit small compared to the neighboring hotels but still good. But what convinced me most of all is the service. The hotel staff is super nice and very helpful with everything you need. The hotel area is pretty big so there is a cart service that can pick you up at your hotel room and drive you out to the entrance (or beach, pool, …). Very convenient because the street with all the restaurants is right outside the entrance (and a 7-eleven right across the entrance). So all in all a very pleasant experience and i would definitely stay there again.

This is a great hotel. Starting from the location, ending with small details in the room - mosquito spray in a perfume bottle. The staff is very polite and caring. You feel in absolute comfort and safety. The hotel area is very beautiful, surrounded by greenery. Breakfasts are great. There is everything. Buffet format + ordering from the menu. Any kind of scrambled eggs, porridge, juices, avocado toast, fruit, etc. You must leave a deposit of 1000 baht at the hotel; it will be returned upon check-out. On the downside, one night there was a lot of noise from the company in the neighboring villa. With music, dancing, etc. I think the hotel should take action and prevent this from happening. Still, the non-hotel format does not imply noisy parties.

Everything is super!!!!

The house gave me a very good impression. It felt cool when I entered the first day. The space on the first floor was open, and the glass in front of it was glass, revealing the clear pool and the sea in the distance. My family and I have a pleasant experience here. The location of the house is not too good, there is no shop nearby, but we rented a motorcycle when we went out. It is convenient to have a car. So this is not enough. We also book breakfast on the morning of the last day. A few aunts came over and made a table in half an hour. We will choose the next time there is a chance.