Travelers Reviews of Central Visayas Hotels

Henann Tawala Resort
8.7/5220 Reviews
The location and access to sit on a lounge chair on Alona Beach are a huge plus of this resort but is trumped by the wonderful, kind, welcoming and humble service provided by the people at the front desk, restaurants, cleaning staff, spa staff, bellmen, and security staff. It is a very comfortable place to stay. One glaring, head-scratching service miscue is the waiting staff serving the guests on the beach chairs and sitting at the tables between the pool and Alona Beach. Everytime we wanted to order, we had to chase down a waiter to put in an order. the wait time for food there was very long. I'm not sure why the rest of the facility has such outstanding service but this area does not.
Atlantis Dive Resort Dumaguete
9.3/541 Reviews
Good for experienced divers but not for new divers, solo travellers, relaxing beach time or a deluxe experience even though it was £200+ a night so I did not think it was good value. For me it was just the wrong choice and I didn't do enough research. The main disappointment comes down to me basing my expectations on the price instead of the 3 star rating. I haven't paid that much for a hotel before and usually go for 4 or 5 star places so I just don't understand the pricing, maybe that's just how it is in the Philippines. The staff and service are good, breakfast and the room are ok, spa and diving are the good amenities so it might be the diving location which warrants the price. Lunch and dinner are good. I recommend the honey yoghurt muesli with mango and the chicken salad (with a dressing) for breakfast. Everything I had on the lunch/dinner menu was great - the tom kha gai soup, Dorado, burger, curry etc all good. Small range of beers and cocktails available but cocktails were good too. The room and bathroom are fine for 3 star standards. There is termite stuff falling from the wood beams and dead moths or similar insects on shelves which did not get cleaned away. The Swedish massage was good, I recommend Gail. The shiatsu was painful and pinched my skin so she switched to Swedish. The pool is murky and not enticing to swim in, lots of mozzies around it too. I much preferred the beach and water conditions further down at Dauin. I like to relax on a nice beach and swim etc. that's where the great snorkeling is too. But the water at Atlantis is too rough and windy and the beach too narrow. Although the dive masters are great for leading dives and probably for the other diving skills, I wouldn't recommend getting your open water certificate here especially if you're at all nervous about it. There were some differences with the SSI videos like being able to practise boat entry in the pool first and using a snorkel that I would have preferred what with the condition of the water there. The beach, water and entry conditions are so much better 20-30min down the beach at Dauin, Bongo Bongo beach. I managed to earn my open water and it was the reason for this trip but it wasn't a pleasant experience and I watched the divers enter at Dauin quite jealously. Considering you can do 4-5 dives a day here plus a day for Apo island, I think 3-4 days here would be perfect. The hotel tour prices were a bit more expensive than others I found and they do not arrange joiner tours so as a solo traveller, their tours were prohibitively expensive. For some reason there were no joiner tours available outside the hotel either, I don't know if that's because of the season (jan-feb) or that's usual for the Philippines but it's the first time I've experienced that in my travels. The tour to Apo Island is good and well arranged. The only thing is as a snorkeler you have to wait until after lunch to get to the shallow turtle area but it was great and a benefit of going with the hotel is you leave on their boat right from the hotel, no need to drive to the ferry.
Fili Hotel NUSTAR Cebu
9.2/5185 Reviews
Cebu Downtown
We loved this hotel. Attached to malls downstairs made it convenient as well as their free multiple daily shuttle to Cebu’s Ayala Malls and soon to make available daily free shuttle to the airport would make this hotel a stand out. Now let’s talk about their pools, hotel view and breakfast. Breathtaking!!!! Pool staff were great on both pool location (4th and 5th floor). Buffet breakfast has all that you can ask for. The view from room to pool, to gym to main restaurant are spectacular! You will have a view of the ocean, the city lights, the bridge and the mountains. Just an amazing location. Staff were super helpful all the way down to finding the right mode of transport when we checked out. This hotel will now be our go to accommodation preference for Cebu.
Henann Resort Alona Beach
9.1/5429 Reviews
The resort is very good overall. However there's a few niggles. Check in took way too long. 2 people serving? When you have a long queue in the heat of the lobby this isn't a great first impression. The lobby on arrival was so busy. When I've checked into other hotels I've usually been impressed with the smoothness of check in. This wasn't a pleasant experience or environment especially if you're traveling with children. We couldn't get a massage. We wanted to confirm the time the next day and they wouldn't give us this option.? The lift? One lift in the main area? For a resort this big and expensive they should have more lifts The stairs at the pool are stony. This will really hurt your feet when you're not expecting it The breakfast is good for Filipinos however for Westerners like myself there should be more choice. Not just bread and egg. The beach is small. You get hassled by people trying to sell you stuff. Protect your belongings. Doesn't feel safe, look out for algae in the water. Not pleasant to swim through. The resort restaurants are very expensive. The lobby isn't air conditioned? Why not make it a pleasure to be in the lobby and serve coffee to guests? Not everyone wants ice tea. We were told to pay 6000php on arrival which luckily we had but we didn't know about this deposit for incidentals ahead of time. The positives are. They gave us umbrellas when we walked outside for the shade. The shower in our room was excellent. The warm water in the pool. And swimming till late is lovely. The staff are very good and attentive and professional. They served us with care and attention and nothing was too much trouble. I got looked after by the nurse at 10pm.
Crimson Resort and Spa Mactan
9.1/5110 Reviews
Mactan
We just returned home from Crimson Resort and Spa Mactan. It was our first time in Cebu. It was a short but great trip. The highlights: Accommodations: We chose Crimson because we frequent high-rise hotels when traveling and decided this time we wanted a villa/bungalow type of room. No hallways and no elevators. Crimson checked those boxes. They also accommodated our requests for a king bed and first floor room. Activities and amenities: Our daughter loved Crimzone and the children’s pool. It was hard to get her to leave. The Saturday foam party was fun and the pool staff were engaging. My wife and I both availed the spa and wow, we can see why they won an award for Best Value in Asia. The price was affordable while the quality of service was top-notch. Food: The buffet breakfast was good and had a lot of variety. My favorite item was the fruit and veggie smoothies. Who knew bakchoy and mango blend well together? But it was the attentive staff that really made breakfast a great experience. We tried the 24-hour room service and I swear the chicken club sandwich was one of the best I’ve had in my entire life 5/5! The lowlights: Here are some reasons why we are not giving Crimson an excellent review. 1. Overpriced/low quality food in Saffron during ala carte dinner. Our first night we arrived in the evening and were hungry. For two people (our daughter is a toddler) we paid over 5000php for an appetizer, 3 entrees, one beer and one bottle of water. Honestly, the price would be ok for this amount of food if the quality was better. I would suggest Aka or Enye for higher quality food although we didn’t try either. Saffron was empty that night and we found out why. 2. Distance to places/sites. Crimson is quite far for shopping or eating at other restaurants. We hired a private car for 3 hours and was only able to visit two sites and one pasalubong store. Luckily it was only moderate traffic on that Saturday. 2500php for a sedan for 3 hours was reasonable. 3. The gift shop is waaaay overpriced. 950php for a small tube of sunblock seemed very high even at a resort. We also wanted some souvenirs, but there wasn’t much variety at all. 4. Our room needed some TLC. The paint in the nice tub was chipping, the caulking in the showers could use a refresh and there was a huge ipis (roach) in the closet. Luckily we spent most of the time outside the room. 5. No floaties or life vests for toddlers to use, even for rental. Despite having almost everything else, this would have been a nice touch. 6. We came to Cebu for mangoes and lechon, but Crimson didn’t offer these items and again, because of distance, it would have been nice to have some at the hotel. The bottom line: We enjoyed our stay and would definitely recommend it to others, however we would give them our full review so they are aware of the pros and cons. Thank you to the wonderful staff that made up for the minor issues we encountered!
Shangri-La Mactan, Cebu
9.1/5308 Reviews
Mactan
Wonderful place for a weekend getaway! Shangri-la was the perfect option for a weekend of sun, beach, and nice memories with my family - my kid just loved the pool area! Very comfortable room, an excellent breakfast with lots of options at Tides restaurant - try to avoid having breakfast around 08:45 - 09:15 am, we had to wait for 15-20 minutes to be seated. The Italian restaurant Acqua is a great option - the tagliatelle alle vongole was superb! We hope to come back soon!
Jpark Island Resort & Waterpark Cebu
8.7/5722 Reviews
Mactan
We have upgraded from two rooms in hotel building to occupying a whole villa with own swimming pool when we arrived the resort. This is an unforgettable journey for all of us. The facilities are excellent with free golf car for transit, private beach, delicious breakfast and Pororo park for small kids. Absolutely will visit the resort again!
Amorita Resort
9/5144 Reviews
The place is fantastic, located right beside Alona Beach with a small road leading directly to the beach. The hotel's food is very nice, and the two swimming pools are great for families. The studio room can accommodate a family of four, and there are many complimentary activities such as kayaking, paddling, and archery. Highly recommended for families. However, there is no lift to the third level, which is not friendly for the elderly.
bai Hotel Cebu
9.2/5733 Reviews
I stayed here with my brother and we enjoyed our stay. It’s located very near (within walking distance) of a small mall (Parkmall, a very simple mall with a lot of food establishments a National Bookstore, and a Savemore grocery store), and fairly near SM JMall (around 2km away). The amenities are good, but I think it lacks sockets. There is one by the coffee maker, one of the lamps, and under the room phone socket in between the beds, but that one doesn’t work. Upon entering the hotel, you are required to place your bags and belongings in a tray and put it through the X-ray machine, which is good for extra safety but can feel a little bit annoying at times (I don’t like the machine flaps touching my things and just tolerate it at airports since it’s required). The staff was able to get us a room upgrade for free and followed my request of 2 beds instead of a queen -sized bed, which I requested in advance; although my request of a room near an elevator was not able to be accommodated as all the other rooms were occupied. Service is good and they were able to get me an adapter (which I tried to use to get the power socket near the bed to work), but delivery was quite slow. Overall, I would recommend bai hotel for its location, friendly staff, and amenities offered (just wish that the outlet near the bed worked).
The Reef Island Resort Mactan, Cebu
9.1/5259 Reviews
Mactan
This hotel is amazing and has the perfect staff, area, room, beach. Every my request was answered and resolved. I hope I could return this hotel because I enjoyed my trip especially staff. Breakfast was great. Also hotel has its own beach area when you can swim and snorkeling, but I recommend to use special shoes because there a lot of reefs.  I was after long trip and I could relax there. 

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Property Information for Tourists

Total Properties190
Number of Reviews5,850
Highest PriceNZD 6,320
Lowest PriceNZD 51
Average Price (Weekends)NZD 563
Average Price (Weekdays)NZD 561