Travelers Reviews of Governorate of Muscat Hotels

Shangri-La Al Husn Resort and Spa
4.7/556 Reviews
Staying at the Shangri La Al Husn Muscat has been one of the highlights of our time in the Middle East. We decided to go for my girlfriends birthday and the team worked exceptionally well with me to deliver a unforgettable experience. Getting to the Shangri La was a bit of a challenge and taxis do not come cheap in Oman. Though it was not challenging I do wish there was a pickup/drop off option for the guests. The inclusive breakfast was wonderful and ordering off the menu assured that everything you ordered stayed fresh. There was a mixup with our order due to a language barrier but the food was still phenomenal. The in room breakfast and room service was a highlight as it allowed you to take full advantage of the room and with the inbuilt heaters in the dining table assured the food stayed hot. The value for money on in room dining was disappointing as an order of a burger and fries came with a small amount of fries, however that was fixed with our next order. The afternoon tea was delicious, highlights being the fromage and watermelon and the scones. Each afternoon tea was different and kept the palate excited. The happy hour beverages were also included and always came with a suprise canapé from the restaurant. In terms of the staycation, it was perfect. The interior and exterior of the hotel is beautiful and the sound of the ocean left you relaxed for the stay. I would like to raise that there was a lot of sealife by the beach which deterred us from swimming in the sea as we had heard a lot about the Omani coast and didn’t have much confidence in the beach patrol and lifeguards there. We noticed some playing on their phones but they were always happy to assist taking a picture for the two of us. I would suggest a more upfront approach when it comes to what you can expect in the sea there. A visitors lounge was also available allowing you to take full opportunity of the facilities till you left for your next adventure.
Mandarin Oriental, Muscat
4.6/554 Reviews
My recent stay at the Mandarin Oriental Muscat was overall enjoyable, with several notable highlights. The hotel’s location near the beachfront is fantastic, offering stunning views of Muscat and the surrounding mountains. The interiors are beautifully designed, featuring natural materials that create a luxurious and calming atmosphere. The rooms were ultra-comfortable, with excellent beds and top-quality linens that made for a great night’s sleep. I also appreciated the thoughtful in-room amenities, including good tea, a Nespresso machine, and water in glass bottles—a healthy and eco-friendly touch. The shower gel, shampoo, and conditioner provided were of great quality, and the dental kits were decent. However, I did notice that some toothpaste tubes weren’t fresh, as the paste had become solid and dry in a few sets. Additionally, the shaving kit was of the cheapest level, which didn’t align with the otherwise high standards of the hotel. Breakfast was good but not quite up to the level typically expected from Mandarin Oriental. There’s definitely room for improvement here, but I believe this is something the hotel will refine over time. The staff were polite and professional, which added to the overall positive experience. Considering the hotel is still new, I’d rate the overall experience, including the price/value ratio, as 3.5 out of 5. I’m confident that with time, the hotel will address these minor gaps and elevate the experience to match the impeccable standards the brand is known for.
Sheraton Oman Hotel
4.4/569 Reviews
No true complaints that would be the fault of the establishment. It was my Ramadan and def my fault for not doing more thorough research. The hotel is in the middle of nowhere or at least that’s how I felt. The food was pretty good though a bit pricey. Since it was Ramadan options were slim to none outside of the hotel during certain hours. I will say the staff was very sweet and beyond kind. On our last morning we left the hotel around 5am. We were provided with a full, cooked to order breakfast and beverage to take away. What I thought would be a bagel and juice was a complete meal of eggs (cooked as requested), oats and fresh fruit and then some.
InterContinental Hotels Muscat
4.6/560 Reviews
Disappointing week in a disappointing hotel. From the moment we landed in Oman, the intercontinental hotel was not helpful. When we asked for a taxi, they wouldn’t help us and we had to arrange ourselves. When we asked if we had a sea view, we were told “we had a partial sea view” which was actually a car park and a loud generator which rattled on all through the night. The generator was so loud we had to keep the balcony doors closed all the time. However, one night, even with the doors closed we were kept awake until 3am with loud bangs and clatters from hotel staff loading up vans with furniture after an event at the hotel. When we asked about booking the onsite restaurants, we were told they were all closed apart from the main one. Multiple times when we went to the main restaurant we were told it was too busy and we had to wait and come back later. When we did get into the restaurant, we often had to wait long times for food to be replaced or we given paper cups because they’d run out of glasses! When we tried to get the WiFi at the pool, there was none. When we tried to use the creams in the room, they’d run out. The staff were lovely and the food was nice but altogether, we didn’t feel looked after and definitely don’t feel this is a 5* hotel.
Mövenpick Hotel and Hotel Apartments Ghala Muscat
4.6/541 Reviews
Good, clean hotel! Very near airport. Room service was good. Close enough to main road to try and get normal taxis. Really nice pool with a better than expected infinity pool and view. Really nothing much to complain if I just wanted a well priced, well sited, clean and adequate hotel with a bar, pool, and gym. Service apartments (what I stayed in) are more functional than the main rooms and have more space but puzzlingly, other than the dining table, there’s no study table or dresser or mirror in the bedroom which is a tad annoying as you can’t connect the hair dryer in the toilet for obvious reasons Aesthetic is somewhat sterile though. No interesting design motif and looks rather bland but that doesn’t affect me as much. There’s a bar there although the design, again, doesn’t leave one feeling as if it’s Friday night out.
Grand Millennium Muscat
4.5/5114 Reviews
It’s a very big hotel with apartments and hotels.right in the middle of the grand mall. Very convenient for eat drink and children arcade. Very close to the grand mosque. But taking 20 mins to drive to the old market. It’s a good value very clean super comfortable bed and good size room.
W Muscat
4.3/564 Reviews
I only stayed for one night but the room was clean, the bed was comfortable, the service was great, the food was delicious.. I like the fact the we could walk to the opera house as it was really close to the hotel. The level of security was high. One thing I did not like was that when I was having breakfast both times the smell of food was really strong that it stuck to my clothes through the whole day, there should be ventilation for the cooking.
Al Bustan Palace, a Ritz-Carlton Hotel
4.8/573 Reviews
We absolutely loved our stay at this hotel! From the moment we arrived, the staff made us feel incredibly welcome. The hotel's maintenance and cleanliness were impeccable, truly world-class. And the breakfast? It was a delicious, flavorful feast unlike anything I've ever had. A well-deserved 5 stars!
JW Marriott Hotel Muscat
4.7/563 Reviews
Amazing Experience at JW Marriott, Muscat My stay at JW Marriott Muscat was incredible from start to finish. The pool was fantastic—clean, spacious, and perfect for relaxing. The food was another highlight, with a wide variety of delicious options that catered to every taste. The staff was friendly and attentive, ensuring everything went smoothly throughout my stay. I would highly recommend this hotel to anyone looking for a luxurious and comfortable experience in Muscat!
Shangri la Barr Al Jissah
4.5/584 Reviews
A beautiful and comfortable hotel on the shore with excellent service, comfortable rooms and picturesque views. The hotel's restaurants and breakfast are of a high standard. The hotel provides a shuttle to the malls and Mutrah Souq. The staff is very friendly and also assists in organizing tours. The location is a little far from the center, as well as malls and attractions, but is excellent for a quiet and comfortable stay.

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Property Information for Tourists

Total Properties21
Number of Reviews1,229
Highest PriceNZD 9,905
Lowest PriceNZD 121
Average Price (Weekends)NZD 898
Average Price (Weekdays)NZD 896