Travelers Reviews of Federal District Hotels

Sheraton Mexico City Maria Isabel
4.4/5232 Reviews
Reforma
I really enjoyed my stay at the hotel. The rooms were clean and comfortable, the staff was friendly and helpful, and the amenities like the pool and fitness center were excellent. Great location too, close to all the main attractions. Overall, a wonderful hotel experience that I would absolutely recommend to others.
Hotel Marquis Reforma
4.4/5110 Reviews
Reforma
Really nice hotel with people that are really friendly. Clean, smells really, and serviced really well. The desk staff were really friendly and helpful. Rocío cleaned and looked after my room really well! Thanks Rocio. The Spa and gym was amazing - especially the staff who were really helpful and kind. The trainer Ariel was really helpful showing me various training routines and ways for thinking about exercise - he is an expert in Judo (black belt!). Alexis was really helpful with the spa facilities. Thanks Ariel and Alexis! The beauty salon run by Azul was really good and especially with the treatments she offers! She convinced me to start looking after the smaller things about my appearance. It is the people that make a place and in this case in Hotel Marquis Reforma. I will definitely go back. Thanks Azul! Thanks Hotel Marquis Reforma! See you soon.
Mondrian Mexico City Condesa
4.4/5107 Reviews
As you enter the lobby strong smell of artificial perfume surrounds you which made me nauseous. We were upgraded to kingbed room. Shower head was broken. Shallow sink was designed for looks only. It splushes water The large structural column by the window takes up the whole one corner of the room. The room is small enough not accommodate lounge chair. Espresso maker is also broken as to the pod doesn’t stay and fall through. If you are carefully pressing it down slowly it will stay where it get skewered. This hotel is not a bad hotel. Great location. Staff is as nice as many restaurants and hotels in town. I will not stay here again because there are plenty of better hotels and rentals to stay in Mexico City.
W Mexico City
3.9/5119 Reviews
Polanco
The location of the hotel is good, there are many restaurants around. Because it has been a few years, some facilities in the room can see the traces of time. The service is quite satisfactory, the service at the checkin at the front desk and the outdoor restaurant on the second floor is not bad (pictures 2 and 3 are outdoor restaurants, I ate at the hotel when I arrived late, the food is not exquisite but tastes good). The concierge is more ordinary, with strange eyes and arrogant attitude. What is more excessive is the waiter in the buffet breakfast room. The room rate includes breakfast, but the guest still needs to sign a bill. We gave a tip of 50peso, but unexpectedly, the waiter added a 1 in front of 50 without authorization, and it became 150. It can be seen from the photo that the 1 in front of 50 is quite abrupt, and the writing and color are different from 50. (It’s also our own fault. We only wrote the tip, and didn’t write the total amount to save trouble, because we didn’t intend to give a tip. The waiter just took the coffee pot and asked if he wanted coffee. Apart from that, he didn’t provide anything else. Serve). After staying in the tipping culture for so many years, this is the first time I have encountered such a thing.
The Ritz-Carlton, Mexico City
4.3/590 Reviews
Reforma
Exceptional experience ! Ultimate Ritz Carlton experience, would highly recommend if you travel to Mexico City! Definitely get one of the best view in Mexico City from your room , it truly exceed my expectation of a Ritz Carlton hotel. Extremely good service and always address you by your name. We encounter some problems within the room in the beginning, however the front office manager solve it very quickly which is excellent. We have stayed in the hotel for 2 nights and will definitely come back if we visit Mexico City again. Became a fan of Ritz Carlton now
Mexico City Marriott Reforma Hotel
4.2/5113 Reviews
Zona Rosa
I booked room, for my sister and me. It was spacious, clean and tidy. The staff are friendly and amazing. I spent 10 days there, a week for a conference and 4 days to explore Mexico City. Loved it, highly recommend it, the place is in a very good location. A little thing about us, we are two Arab hijabi girls, so if you are a hijabi, don’t worry you won’t face racial discrimination against you.
Sofitel Mexico City Reforma
4.8/5113 Reviews
Reforma
Sofitel is certainly the best hotel in CDMX right now. The pool and restaurants are very, very, very good, the rooms beautiful and spacious, and the service is world class. Special thanks to Diego, one of the managers.
JW Marriott Hotel Mexico City Polanco
4.7/5110 Reviews
Polanco
Not bad, our plane was late, arrived at the hotel at one o'clock in the morning, and there were luggage handling services available 24 hours a day.
JW Marriott Hotel Mexico City Santa Fe
4.3/5111 Reviews
Santa Fe
The front desk service is very good, and the hotel restaurant is also great.. But the pick-up service is too expensive! By the way, the shower in the hotel really needs to be replaced! WI-FI is not free, it may be a pain point of Marriott, the charge is reasonable.. but the paid WI-FI is fast, watching videos without lag.. I still recommend everyone to stay here
Hyatt Regency Mexico City
4.6/5127 Reviews
Polanco
This hotel was the best experience for the entire business trip in Mexico: the breakfast was extremely rich and the hotel service was also very good; the hotel is located in a very safe area in Mexico City, and it is very convenient to eat and go shopping around.

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Property Information for Tourists

Total Properties33
Number of Reviews2,617
Highest PriceNZD 20,953
Lowest PriceNZD 124
Average Price (Weekends)NZD 1,144
Average Price (Weekdays)NZD 1,176