5-Star Hotels in North Sumatra, Indonesia
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99+
Hotels in North Sumatra
Located in Samosir, Marianna Resort & Convention Tuktuk Samosir is on a lake, a 3-minute drive from Tomb of the Sidabutar Kings and 6 minutes from King Sidabutar's Tomb. This family-friendly resort is 20.4 mi (32.9 km) from Lake Toba and 2.7 mi (4.4 km) from Stone Chairs.
Enjoy recreational amenities such as an outdoor pool and a fitness center.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The resort also offers 24-hour room service. A complimentary self-serve breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, luggage storage, and ATM/banking services. This resort has 10 meeting rooms available for events. Free self parking is available onsite.
Make yourself at home in one of the 123 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
"This accommodation is right by the lake. They have a full range of water sports equipment and activities. The staff are excellent, always smiling and helpful in every department. The spa has great views and the atmosphere is perfect for a relaxing getaway. The rooms are spacious. There are 3 swimming pools for children and adults, all with panoramic views."
Great
105 reviews
9.3/10
60
Hotels in North Sumatra
Grand Cityhall Hotel Medan provides flawless service and all the necessary facilities for visitors.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by serviced apartment.Taxi and shuttle offerings at the serviced apartment simplify arranging your excursions, explorations, and additional activities in Medan. Visitors can take advantage of complimentary parking directly at the serviced apartment. Reception services such as concierge service, luggage storage and safety deposit boxes are available to accommodate your requirements.Should you desire access to the top entertainment in the city, assistance can be provided by the serviced apartment's tours.Traveling with minimal baggage is achievable at Grand Cityhall Hotel Medan, as the serviced apartment's dry cleaning service and laundry service ensures your garments stay fresh.Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay.Smoking is limited to specified smoking zones.Each accommodation at Grand Cityhall Hotel Medan is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In certain rooms, the serviced apartment offers blackout curtains and air conditioning for guest convenience and satisfaction.At Grand Cityhall Hotel Medan, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace. In select rooms, guests at the serviced apartment can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Begin your holiday on a high note. At Grand Cityhall Hotel Medan, your mornings are greeted with a delightful, free breakfast.Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within serviced apartment. Should you prefer not to venture out for a meal, the enticing culinary choices at serviced apartment are always available for your satisfaction. No matter your specific dietary needs, rest assured that Grand Cityhall Hotel Medan provides an array of halal choices to ensure your dining experience is nothing short of delightful. Experience an unforgettable evening with your fellow travelers just a short distance away, at serviced apartment's bar.Indulge in the numerous pursuits available at Grand Cityhall Hotel Medan.Unwind after a long day by stopping by massage, salon, steam room, spa and sauna to rejuvenate your senses. Each day at serviced apartment, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. Bypass the formal attire and choose a laid-back mixed drink or brew at serviced apartment's waterside lounge. For individuals who don't want to skip their exercise routine, visiting the serviced apartment fitness center ensures you maintain your vitality and wellness.
"I didn't know that the room type I booked was at the other far end of the apartment building. Not only did I feel cast aside due to the distance, but the lobby area didn't look anything like a hotel. I barely saw any hotel staff around until the day I was checking out.
The room was big, but for the most part, it looked dated, particularly the kitchen and the bathroom. The kitchen was equipped with only a bread toaster, a frying pan, a wooden spoon (that really looked like it was time to replace), two glasses, two sets of cutlery, a teapot, and a small creamer pot. There was no electric kettle, not to mention coffee cups. There was no dish towel and again, not to mention kitchen soap. One cooking hob didn't work while the other kept beeping when switched on and stayed cold.
There was a mineral water dispenser, but the water from the hot tap was only 70% hot. You can't make a cup of coffee or tea with water that isn't hot enough.
I didn't have a good experience when making phone calls to book the 3-hour city transportation. I had the same experience on the first morning when I asked about the breakfast that was to be sent to my room. It was set to be delivered at 9 a.m. I made a call at 9:05 a.m. and was told that they would prepare it right away. When delivered, there were a few missing items: fresh milk for my coffee, orange juice, and a teaspoon for the coffee. I had to make a call again to request them. (I had already mentioned to the staff the night before what I would like to have for my breakfast.) On the next day, I made a call at 6 a.m. to request the same type of breakfast to be sent to my room at 9:30 a.m. Hours later, close to 9:30 a.m., I made a call to room service again to inquire if they were sending my breakfast already. My call was passed from one person to another until the third person who spoke to me seemed unaware of my 'order'. By this time, I was very upset. He said he would attend to it right away and have it delivered to my room in ten minutes. By the time it arrived, it was 9:58 a.m. Nonetheless, the chicken porridge on both mornings were absolutely delicious. The Soto Medan which I ordered as a room service was tasty too.
My sleep on both nights was pretty uninterrupted despite the honking from the heavy traffic. On Sunday, after my Fajr prayer at 6-ish, there was music, announcements, etc., from an event downstairs that lasted for three hours.
During checkout, staff was going to hand me 800,000 IDR until I told him that I had only made a deposit of 500,000. It was then I realized the amount written on the deposit receipt; the number 5 looked more like an 8. That must be why he wanted to return a security deposit of 800,000. He was grateful when I told him about the amount I made as a deposit and I told him to give feedback to his colleague about her handwriting (the one who did my check-in was a female staff).
Overall, this hotel was just alright for me. The lobby, front desk, and the staff at these two parts of the hotel were great.
If there were a next time for me, I'd try the hotel side instead of the apartment, but it's likely there won't be a next time here."
Amazing
369 reviews
9.5/10
1 night
From NZD 90
99+
Hotels in North Sumatra
Ideally located near DeliPark Podomoro Mall, JW Marriott Hotel Medan welcomes you to Indonesia with refined luxury and prime location in the city's central business district. Our Medan, Indonesia, hotel holds the distinction of being Medan's first and only five-star international hotel, providing a memorable setting for business and leisure travelers. Take time to explore local historical sites like Istana Maimoon and Tjong A Fie from our hotel near Grand Mosque. Maintain your fitness with a workout in our hotel gym or take an invigorating swim in our outdoor pool. Savor delicious cuisines and signature drinks at our on-site restaurants or relax in our Executive Lounge and enjoy 180-degree views of the city. We're pleased to offer the largest pillar-free ballroom in Medan, as well as nine other venues for your next meeting or event. Our hotel rooms and suites are designed with plush bedding, modern technology and picturesque views of the Medan skyline. Your five-star escape awaits at JW Marriott Hotel Medan.
"The jacuzzi, steam room and pool are a little worn down but the gym is huge and the spa is nice. The room itself was really comfortable and well-kept. Also, the hotel is just a 5-minute walk from DeliPark Mall Medan, which is a huge mall. All in all, I would stay here again if I visit Medan again in the future."
Great
335 reviews
9.2/10
1 night
From NZD 120
63
Hotels in North Sumatra
Featured facilities: Swimming Pool, First Aid Services, Car Rental
Great
263 reviews
9.0/10
1 night
From NZD 60
99+
Hotels in North Sumatra
A stay at Cambridge Hotel Medan places you in the heart of Medan, within a 10-minute walk of Sun Plaza and Sri Mariamman Temple. This luxury hotel is 0.4 mi (0.7 km) from Rahmat International Wildlife Museum & Gallery and 1.2 mi (1.9 km) from Vihara Gunung Timur.
Relax at the full-service spa, where you can enjoy massages and body treatments. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a hair salon. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Enjoy local and international cuisine at The Cafe, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 13 meeting rooms available for events. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Make yourself at home in one of the 242 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
"IT'S JUST FANTABULOUS EXPERIENCE STAY IN THE PROPERTY HONESTLY. LOCATION JUST BEYOND IMAGINABLE DISTANCE AS WELL AS EASY ACCES TO THE CITY. ROOMS ARE COMFORTABLE TO STAY AS WELL AS FRONT DESK AND HOUSEKEEPING HOSPITALITY. GOOD MANNER WELL TRAINED STAFFS. FANTASTIC BREAKFAST HAS BEEN SERVED.
HAPPY STAY IN THIS HOTEL
TQS AND REGARDS"
Very Good
186 reviews
8.8/10
1 night
From NZD 86
Travelers Reviews of North Sumatra Hotels
See all
Grand City Hall
9,5/10
Amazing
Posted on Jun 21, 2026|One Bedroom Apartment
passportfullofrosiesposiesI didn't know that the room type I booked was at the other far end of the apartment building. Not only did I feel cast aside due to the distance, but the lobby area didn't look anything like a hotel. I barely saw any hotel staff around until the day I was checking out.
The room was big, but for the most part, it looked dated, particularly the kitchen and the bathroom. The kitchen was equipped with only a bread toaster, a frying pan, a wooden spoon (that really looked like it was time to replace), two glasses, two sets of cutlery, a teapot, and a small creamer pot. There was no electric kettle, not to mention coffee cups. There was no dish towel and again, not to mention kitchen soap. One cooking hob didn't work while the other kept beeping when switched on and stayed cold.
There was a mineral water dispenser, but the water from the hot tap was only 70% hot. You can't make a cup of coffee or tea with water that isn't hot enough.
I didn't have a good experience when making phone calls to book the 3-hour city transportation. I had the same experience on the first morning when I asked about the breakfast that was to be sent to my room. It was set to be delivered at 9 a.m. I made a call at 9:05 a.m. and was told that they would prepare it right away. When delivered, there were a few missing items: fresh milk for my coffee, orange juice, and a teaspoon for the coffee. I had to make a call again to request them. (I had already mentioned to the staff the night before what I would like to have for my breakfast.) On the next day, I made a call at 6 a.m. to request the same type of breakfast to be sent to my room at 9:30 a.m. Hours later, close to 9:30 a.m., I made a call to room service again to inquire if they were sending my breakfast already. My call was passed from one person to another until the third person who spoke to me seemed unaware of my 'order'. By this time, I was very upset. He said he would attend to it right away and have it delivered to my room in ten minutes. By the time it arrived, it was 9:58 a.m. Nonetheless, the chicken porridge on both mornings were absolutely delicious. The Soto Medan which I ordered as a room service was tasty too.
My sleep on both nights was pretty uninterrupted despite the honking from the heavy traffic. On Sunday, after my Fajr prayer at 6-ish, there was music, announcements, etc., from an event downstairs that lasted for three hours.
During checkout, staff was going to hand me 800,000 IDR until I told him that I had only made a deposit of 500,000. It was then I realized the amount written on the deposit receipt; the number 5 looked more like an 8. That must be why he wanted to return a security deposit of 800,000. He was grateful when I told him about the amount I made as a deposit and I told him to give feedback to his colleague about her handwriting (the one who did my check-in was a female staff).
Overall, this hotel was just alright for me. The lobby, front desk, and the staff at these two parts of the hotel were great.
If there were a next time for me, I'd try the hotel side instead of the apartment, but it's likely there won't be a next time here.
Price per night from:NZD 90
JW Marriott Hotel Medan
9,2/10
Great
Posted on Jan 2, 2026|Deluxe King Room
ElisaDanielleThe jacuzzi, steam room and pool are a little worn down but the gym is huge and the spa is nice. The room itself was really comfortable and well-kept. Also, the hotel is just a 5-minute walk from DeliPark Mall Medan, which is a huge mall. All in all, I would stay here again if I visit Medan again in the future.
Price per night from:NZD 120
Grand Mercure Maha Cipta Medan Angkasa
9,0/10
Great
Posted on Mar 4, 2026|Deluxe King Room
Anonymous UserAfter breakfast yesterday, I planned to head straight to the museum from my room and then take the Airport Express train to the airport. But guess what? The door wouldn't open (my card showed a green light, but the door just wouldn't budge). I called the floor attendant, and even her master key couldn't open it. She was quite helpful, immediately calling engineering, but no one answered. I was in a hurry, so I told her to keep calling while I went downstairs to the front desk for help. There were two ladies in hijabs at the front desk. They sent a male staff member up with me, but still, no luck! Then, the engineering guy arrived with a power drill, but that didn't work either. I told them to wait... I was just standing in the hallway, no chairs anywhere. Eventually, I thought, 'This isn't going to work, I need to push them at the front desk where at least there are seats.' So, after about forty minutes of this ordeal, they told me the door was open and to come up. When I got into the room, I saw that the ceiling panel above the door had partially fallen off (was this the reason? I don't know, and I didn't have time to haggle with them). I checked out immediately, rushed to the museum, then to the train station. I made it to the Airport Express with just three minutes to spare! Thanks to the tuk-tuk driver who helped me sprint with my luggage. Looking back, this hotel was terrible. From start to finish, not a single apology! The front desk ladies in hijabs acted like it wasn't their problem, totally unconcerned. While waiting, I was going up and down by myself, and no one from the front desk even bothered to come up to check on the situation; they just sent staff. At the time, I didn't know how long it would take to open the door or if I'd miss my flight, so I tried calling Ctrip, but I could only speak to a robot customer service! Ugh. What an unpleasant experience. The door wouldn't open, and this brand-name chain hotel had no solution! It really messed up my schedule!
Price per night from:NZD 60
Cambridge Hotel Medan
8,8/10
Very Good
Posted on Apr 19, 2026
TAMILCHELVI SATTIAH
IT'S JUST FANTABULOUS EXPERIENCE STAY IN THE PROPERTY HONESTLY. LOCATION JUST BEYOND IMAGINABLE DISTANCE AS WELL AS EASY ACCES TO THE CITY. ROOMS ARE COMFORTABLE TO STAY AS WELL AS FRONT DESK AND HOUSEKEEPING HOSPITALITY. GOOD MANNER WELL TRAINED STAFFS. FANTASTIC BREAKFAST HAS BEEN SERVED.
HAPPY STAY IN THIS HOTEL
TQS AND REGARDS
Price per night from:NZD 86
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Property Information for Tourists
| Total properties | 5 |
|---|---|
| Number of reviews | 1,261 |
| Highest price | NZD 2,499 |
| Lowest price | NZD 63 |
| Weekend Avg. Price | NZD 271 |
| Weekday Avg. Price | NZD 266 |