5-Star Hotels in Provence-Alpes-Cote d'Azur, France

Good experience with this beautiful palace we wanted a bathtub and we just get a shower .. but otherwise it was a pretty good experience.

The most obvious advantage of the hotel is its location. You can see the sea right outside, which is quite comfortable. There are also many restaurants to choose from around. There are no minefields in the room. The price-performance ratio is ok. I went there during the off-season. The front desk also asked if I wanted to upgrade to a sea view room at a discounted price.

The location is very good, close to the train station, very clean, the overall style is very distinctive, historical buildings, and the service is also very good. Relaxed and comfortable, there are several French restaurants with good value for money nearby.

The hotel service is good, especially the service in the rooftop restaurant. The people are warm and in place. I also like the decoration and facilities of the room very much. It's in Mediterranean style. It's very comfortable to live in, especially the mattress. It feels like you're sinking into it.

Everything was ok except our air conditioning didnt work after technician came to fix it started making ticking sound… ruined our night sleep they gave us an extra room to sleep in so we dont have to move our things in the middle of the night…. After we came back to our old room in the morning the ac was off again not functioning… also the bathroom was extremely small you have to walk on your side to get in

Great hotel and location but not necessarily a 5 star service for reasons as follows: 1. It took 6 hours for our luggage to be taken to our room (it was only 2 rucksacks) which we would have happily carried up to our room ourselves but they insisted on check-in for us to leave for them to do. 2. The rudest restaurant hostess Valentine we have ever met in our many years of travelling and dining - when my husband asked to book a table for dinner, she failed to look up from her notepad and barked loudly and aggressively the words ‘WHAT?’ at him. 3. Restaurant clearly understaffed in the evening and being carried by a few superb waiting staff, namely Ken, whilst others swan around busy with little impact. Food was great and timely (once you could order it). 4. Tried to order a bottle of wine with dinner - Two of the four white wines on the menu were out of stock. Clearly some teething issues with this new hotel, understaffed and poor communication and training. A few excellent staff too. But seemed to lack any meaningful or visible leadership in key client facing areas, which the brigade seemed to need.

The hotel is exceptional, with excellent service and stunning architecture. To feel the spirit of real France, you need to go to this hotel!

There is a sandy beach, which children love. Regent had a power outage for an hour during dinner, and a lot of drinks and Easter eggs were delivered to the room. The chocolate tasted good. Because I am a platinum member, I booked a room each on IHG and Ctrip. Compared with the way of handling power outage complaints, it is obvious that Ctrip responded more quickly and actively, and promised to immediately change me to other hotels of the same type if the power outage continues. The measures have practical actions and are trustworthy. On the other hand, after IHG members complained to the European hotline, they said they would understand the situation and call me back, and then nothing happened. Many Housekeeping in the hotel are African or Muslim, but the service is really good, it is worth recommending, and it is worth praising Ctrip! So I give five points.

A hotel I am quite satisfied with during my trip to France. After all, most of the French people's services are still quite poor. This newly opened hotel is quite good. Although many places in the garden are under renovation, it is generally good and the environment is quiet in a busy place. However, the wardrobe in the room smells musty, the facilities are not advanced enough, and the hair dryer is difficult to use.

Ranked among the top five most romantic hotels in the world. There is nothing to say about the location. Check in at the restaurant directly facing the sea and the mountain, you can write novels and write about the feelings of that time. Beauty, freedom, relaxation, all breathing is oxygen. I booked a suite, the room is very large, upstairs and downstairs, the hall downstairs is basically unused, two toilets, the scenery is good. The location of the hotel is unmatched, along the way, woody Allen movie feeling. There are three restaurants on the way, the cafe can drink something to eat. In short, the mood of a day is basically so good that it explodes. Everywhere is the scenery. There is a small gallery on the road, about 2,000 Euros. Various other gadgets. Won't be disappointed. Because it's really beautiful and dreamy

The most obvious advantage of the hotel is its location. You can see the sea right outside, which is quite comfortable. There are also many restaurants to choose from around. There are no minefields in the room. The price-performance ratio is ok. I went there during the off-season. The front desk also asked if I wanted to upgrade to a sea view room at a discounted price.

The location is very good, close to the train station, very clean, the overall style is very distinctive, historical buildings, and the service is also very good. Relaxed and comfortable, there are several French restaurants with good value for money nearby.

Everything was ok except our air conditioning didnt work after technician came to fix it started making ticking sound… ruined our night sleep they gave us an extra room to sleep in so we dont have to move our things in the middle of the night…. After we came back to our old room in the morning the ac was off again not functioning… also the bathroom was extremely small you have to walk on your side to get in

Great hotel and location but not necessarily a 5 star service for reasons as follows: 1. It took 6 hours for our luggage to be taken to our room (it was only 2 rucksacks) which we would have happily carried up to our room ourselves but they insisted on check-in for us to leave for them to do. 2. The rudest restaurant hostess Valentine we have ever met in our many years of travelling and dining - when my husband asked to book a table for dinner, she failed to look up from her notepad and barked loudly and aggressively the words ‘WHAT?’ at him. 3. Restaurant clearly understaffed in the evening and being carried by a few superb waiting staff, namely Ken, whilst others swan around busy with little impact. Food was great and timely (once you could order it). 4. Tried to order a bottle of wine with dinner - Two of the four white wines on the menu were out of stock. Clearly some teething issues with this new hotel, understaffed and poor communication and training. A few excellent staff too. But seemed to lack any meaningful or visible leadership in key client facing areas, which the brigade seemed to need.

The hotel service is good, especially the service in the rooftop restaurant. The people are warm and in place. I also like the decoration and facilities of the room very much. It's in Mediterranean style. It's very comfortable to live in, especially the mattress. It feels like you're sinking into it.

There is a sandy beach, which children love. Regent had a power outage for an hour during dinner, and a lot of drinks and Easter eggs were delivered to the room. The chocolate tasted good. Because I am a platinum member, I booked a room each on IHG and Ctrip. Compared with the way of handling power outage complaints, it is obvious that Ctrip responded more quickly and actively, and promised to immediately change me to other hotels of the same type if the power outage continues. The measures have practical actions and are trustworthy. On the other hand, after IHG members complained to the European hotline, they said they would understand the situation and call me back, and then nothing happened. Many Housekeeping in the hotel are African or Muslim, but the service is really good, it is worth recommending, and it is worth praising Ctrip! So I give five points.

Ranked among the top five most romantic hotels in the world. There is nothing to say about the location. Check in at the restaurant directly facing the sea and the mountain, you can write novels and write about the feelings of that time. Beauty, freedom, relaxation, all breathing is oxygen. I booked a suite, the room is very large, upstairs and downstairs, the hall downstairs is basically unused, two toilets, the scenery is good. The location of the hotel is unmatched, along the way, woody Allen movie feeling. There are three restaurants on the way, the cafe can drink something to eat. In short, the mood of a day is basically so good that it explodes. Everywhere is the scenery. There is a small gallery on the road, about 2,000 Euros. Various other gadgets. Won't be disappointed. Because it's really beautiful and dreamy

A hotel I am quite satisfied with during my trip to France. After all, most of the French people's services are still quite poor. This newly opened hotel is quite good. Although many places in the garden are under renovation, it is generally good and the environment is quiet in a busy place. However, the wardrobe in the room smells musty, the facilities are not advanced enough, and the hair dryer is difficult to use.

The location is very good and it is very convenient to participate in the exhibition. This time I came to Tfwa for many conferences, parties, catering and drinks, including cocktails on the beach. There were many people and it was very popular.

The bathtub in the room is designed without a shower curtain, which is a bit inconvenient to use. Everything else is good, the area is quite large. It is very close to the sea, just across the road. There are luxury stores around, which is very convenient for shopping. There are also many dining options. The location, environment and service are all very good, and I am very satisfied with the stay experience.

Good experience with this beautiful palace we wanted a bathtub and we just get a shower .. but otherwise it was a pretty good experience.

The hotel is exceptional, with excellent service and stunning architecture. To feel the spirit of real France, you need to go to this hotel!

I was very embarrassed that the hotel was not booked. Fortunately, I stayed for one night after the immediate payment because there was one room left. I don't want to experience it. ㅠㅠ

One of the most unforgettable experience in my life! The hotel is beautiful situated! Our room is modern and clean! I enjoyed having a stroll in the beautiful garden! It was amazing to have wine tasting and Michelin starred dinner in the hotel. The entire experience was exclusive! I enjoyed staying in this chateau hotel with my husband. It’s one of the highlights in our honeymoon trip.

We stayed in Sofitel Marseille for 3 nights in the summer of 2023. The hotel is located right on the periphery of the old port of Marseille where all the shops and restaurants are located. It takes about a 15-minute walk to get from the hotel all the way to the centre of the old port so the hotel is fairly insulated from the hustle and bustle of the old port. The exterior of the hotel looks a bit dated but the interiors feel very fresh, clean and bright. We upgraded our room to a deluxe room facing the old port at the reception and we thought it was worth it. We never tired of waking up to a view of the old port with a clear blue sky. The room itself was quite clean and spacious. There was enough room to open up two luggages and still move around comfortably. There is also a turn down service where the staff will put out the bedroom slippers and play some nice Jazz music when you come back. The bed was nice and comfortable and the pillows were fluffy. The only complaint we had was that the air conditioning would turn off in the middle of the night. The air conditioning control did not seem to work and it seems like the air conditioning is centrally controlled so the in-room controls did nothing. I could not sleep the first night as it was too warm and stuffy so we asked for a ventilateur (fan) the next day. That helped us to sleep better. Obviously, if you are planning to stay during the winter months then the heat at night should not be an issue. The staff at the reception were always pleasant, warm, friendly and polite. We were upsold the room with a view when we checked in so that should say something about how friendly the staff were. It was EUR70 per night for the room with a view and it included overnight parking (EUR27 per night) so it was really only about EUR50 extra per night. The valet and the concierge were all very helpful and nice and they all speak English well enough. If you intend to park here, do note that the roads within the hotel property can be quite narrow and the parking lots are quite narrow as well. It may be worthwhile getting the valet to help you park your car at least for the first day because driving from the car rental agencies at the Marseille train station to the hotel was stressful enough for us. We paid around EUR300 - 350 a night but we thought it was worth it and we thoroughly enjoyed our experience.

Very nice hotel in the heart of M****ille. Spacious and quiet room. Very professional staff. Contemporary display on the stairs which strongly helps with many nightmares at night. Shower problem with rapid flooding of bathroom and bedroom including carpet. Very strong smell when we arrived of chemicals in the room from cleaning the carpet. Excellent stay.

The hotel is good, but the fees charged by Ctrip are too high. I booked a hotel for more than 2,100 when I departed from China, but it turned out to be more than 1,800 when I arrived at the hotel. The difference in the hotel reservation in Geneva is more than 400 RMB. It is recommended that everyone can cancel the reservation, arrive at the hotel in advance, and purchase at the front desk after canceling the reservation.

Very good! If I come to AIX again, I will choose to stay here. The only suggestion is to replace those fake flowers with real ones, it will be perfect.

Excellent hotel, great rooms, great food, great service

超級無敵喜歡的度假空間，有户外泳池，能看到非常美麗的南法自然景觀和山，服務超好，早餐也很好吃非常豐盛，house keeping及時，有暖床服務。就是也沒有牙刷牙膏拖鞋，當天入住的時候indoor spa和泳池在維修沒有享受到。周圍啥也沒有，適合自駕和度蜜月，如果要去小鎮有班車。機場過來打車挺貴的。非常好的體驗啦在南法！

The most obvious advantage of the hotel is its location. You can see the sea right outside, which is quite comfortable. There are also many restaurants to choose from around. There are no minefields in the room. The price-performance ratio is ok. I went there during the off-season. The front desk also asked if I wanted to upgrade to a sea view room at a discounted price.

The location is very good, close to the train station, very clean, the overall style is very distinctive, historical buildings, and the service is also very good. Relaxed and comfortable, there are several French restaurants with good value for money nearby.

Great hotel and location but not necessarily a 5 star service for reasons as follows: 1. It took 6 hours for our luggage to be taken to our room (it was only 2 rucksacks) which we would have happily carried up to our room ourselves but they insisted on check-in for us to leave for them to do. 2. The rudest restaurant hostess Valentine we have ever met in our many years of travelling and dining - when my husband asked to book a table for dinner, she failed to look up from her notepad and barked loudly and aggressively the words ‘WHAT?’ at him. 3. Restaurant clearly understaffed in the evening and being carried by a few superb waiting staff, namely Ken, whilst others swan around busy with little impact. Food was great and timely (once you could order it). 4. Tried to order a bottle of wine with dinner - Two of the four white wines on the menu were out of stock. Clearly some teething issues with this new hotel, understaffed and poor communication and training. A few excellent staff too. But seemed to lack any meaningful or visible leadership in key client facing areas, which the brigade seemed to need.

A hotel I am quite satisfied with during my trip to France. After all, most of the French people's services are still quite poor. This newly opened hotel is quite good. Although many places in the garden are under renovation, it is generally good and the environment is quiet in a busy place. However, the wardrobe in the room smells musty, the facilities are not advanced enough, and the hair dryer is difficult to use.

Negresco is probably the best hotel in the area. It has a collection of 6,000 pieces of art. The lobby is beautiful and the rooms are large, but the layout is messy and tasteless, like a hodgepodge. The rooms are partially renovated and some facilities are a bit old, such as the beds. But the hotel is in a very good location and the hotel's private beach is beautiful. The view is excellent!