Top rated hotels in Shaanxi

Sofitel Legend People's Grand Hotel Xian
4.8/5860 Reviews
Zhonggulou Square
During my extensive global travels, I’ve had the privilege of experiencing numerous luxury hotels, and I must say, the Sofitel Legend Hotel in Xi’an stands out as a truly remarkable gem. Its enchanting façade, reminiscent of a meticulously crafted petit château, transports guests to a world of mystique and elegance. The ambiance created by the hotel is nothing short of a sensory delight, gracing each moment with a unique touch of beauty and indulgence. The meticulously designed garden, a picturesque masterpiece, feels like stepping into a fragrant dream. Meandering through lush green lawns, I found solace in the tranquility of nature, as if time itself stood still for my enjoyment. This distinctive environment allowed me to rediscover a sense of inner serenity during my brief stay. The culinary experiences at the hotel are undoubtedly a highlight, with a sumptuous and diverse breakfast selection as well as exquisite afternoon tea offerings. Whether indulging in French classics or savoring local delights, each dish is a symphony of flavors that tantalize the palate. While the service, on occasion, may not have been flawless, I commend the hotel’s proactive approach in swiftly addressing feedback, demonstrating a genuine commitment to continuous improvement and guest satisfaction. The presence of a well-stocked Mini Bar in the room further elevated my stay, providing a range of snacks and beverages that added convenience and comfort to my leisure moments. I must take this opportunity to commend the three dedicated butlers, Eric, Mandy, and Flora. Their professionalism and warm hospitality redefine the concept of “home away from home.” Always greeted with a smile, they patiently attended to my inquiries, even offering invaluable travel insights that enriched my exploration of the city. In summary, the Sofitel Legend Hotel in Xi’an has left an indelible mark on my memory, crafting an unforgettable experience. As a seasoned connoisseur of luxury accommodations, I confidently place this hotel among the finest I’ve encountered. Its charming French-inspired façade, harmonious garden landscape, and unforgettable culinary journey have etched a profound impression in my heart. This is a journey I will cherish for years to come.
Novotel Xi`an The Bell Tower Hotel
4.8/54555 Reviews
Zhonggulou Square
I am extremely impressed and happy with alot of great things staying at Novotel Bell Tower Xian. 1.Awesome location, right outside is Zhonglou station and nearby is Bell tower, there are malls and many eateries nearby too, just need to use underpass to get to the malls. 2. very helpful and friendly service staffs and the cleaning staff. I noticed the cleaner has very good observation, for e.g. I didn't bring my toothpaste so I had to open 1 packet of toothbrush set just to use toothpaste, i went out for the day, my room was cleaned when I returned, I noticed the cleaners placed 2 pieces of mini toothpaste for me at the sink. :) 3. when I ordered delivery items from mei tuan. the counter staff sent to my room using their robot, which is such a cute sight. 4. the breakfast spread are rather decent 5. Hotel is generous with drinking water, alot of hotels in China seemed to have a capped limit in providing drinking water bottles per room day. but this hotel really surprised me. 6. love the convenience of self service laundromat at the hotel too, really convenient for me. I would love to stay at this hotel should I travel to Xian again! thank you so much!
Sheraton Xi'an North City Hotel
4.8/57574 Reviews
Beiguan/Longshou District
Absolutely loved this hotel. The breakfast is aMAZing with so much choice. The rooms are exquisite, comfy with lots space. The queen size bed was super comfortable and sooo big, I lost my partner most nights. In addition, the staff and service was exceptional too. They have a robot that delivers to the rooms which is a bit weird especially if you share the lift with it. However, a couple of things to note. It's quite far from the old city wall although it looks close on the map. The hotel is a bit dated and is in need of a renovation. Carpets in corridors are a bit stained, our no smoking room stank of smoke, the windows were dirty and some things didn't work like the safe. The pool was lovely but again the spa (jacuzzi) was out of order. Overall, I would recommend staying here especially for the breakfast and room sizes.
The Ritz-Carlton, Xi'an
4.8/53348 Reviews
High-tech Zone
Very good service. Perfect professional service from all hotel staffs. Specially, I got to know the hotel staffs Marshall, Edward, and Gary because I had something to ask, and I thank them for their careful consideration of hotel pickup service and hotel use ...Also, Sarah and Joyce in club lounge had such a good attitude.Today is my last day of New Year's vacation and I'm so happy to be here and very satisfied. It's a good hotel that doesn't need any explanation.In front of the hotel, in the lobby, and on each floor, sculptures and paintings by Chinese, Korean, and Japanese artists are displayed. Personally, I like Korean artist, Son Bongchae's painting in the center of hotel lobby. I strongly recommend this Ritz Carlton in Xian.The best hotel in Xian.
Jianguo Hotel
4.7/51048 Reviews
My stay at the Jianguo Hotel in Weinan was nothing short of extraordinary. From the moment I stepped through the doors, I was greeted with warmth and professionalism that set the tone for an unforgettable experience. Let's start with the breakfast - a culinary delight that surpassed all expectations. Each morning, I was treated to a delectable spread of both local and international cuisine. The variety and quality of the food were exceptional, making it a perfect way to begin each day of my stay. However, what truly set this hotel apart was the exceptional hospitality of the staff. The entire team, from the front desk to the cleaning ladies, went above and beyond to ensure my comfort and satisfaction. They were always eager to assist with any request or inquiry, making me feel like a valued guest throughout my stay. The level of cleanliness and attention to detail maintained by the cleaning staff was remarkable. My room was immaculate, and the cleaning ladies ensured that I returned to a welcoming and tidy space after a day of exploring Weinan. Beyond the excellent facilities and services, the Jianguo Hotel's location is also worth mentioning. It provided easy access to the public transport, allowing me to explore the rich culture and history of both Weinan and Xi'An, effortlessly. In summary, my stay at the Jianguo Hotel was an experience I will cherish forever. The combination of outstanding breakfast options, exceptional hospitality, and meticulous cleanliness sets this hotel apart as a true gem in Weinan. I wholeheartedly recommend it to anyone looking for an exceptional stay in China. I want to express my gratitude to the entire team at Jianguo Hotel for making my trip unforgettable. Thank you once again for the incredible hospitality. I look forward to returning to this exceptional establishment in the future.
EASTERN HOUSE
4.7/53190 Reviews
Zhonggulou Square
We had a nice stay at the Eastern House which was a short walk to Muslim Street. The hotel smells amazing and has a pleasant ambiance upon entering. Few staff spoke Englush but were adept at using their translation devices. The executive room was large and had plenty of space to accommodate large and small suitcases. My 80 year old dad said the bed was not firm enough, but he slept just fine taking naps and such from jetlag. The toilet was low. There's no grab bar in the shower or toilet, but there's a bath mat. The towels were soft (to include wash clothes) and there's refillable shampoo, etc in the shower. The breakfast is Chinese style but satisfactory. We took advantage of the guest laundry, which I think was free. I brought my own laundry pods. Arranging airport drop off was a breeze and cost 30¥ per person. I would stay at this hotel again.
Wanda Realm Yan'an
4.6/51807 Reviews
Baota Mountain/Wanda Plaza
I can't help but give a five-star review 👍During the May Day holiday, I traveled to Yan'an with my family. It was convenient and comfortable to stay here. Every staff member I met in the lobby was very enthusiastic and service-minded. I stayed with the elderly and children for two nights, and they upgraded the special kang room. The children had a lot of fun playing in Wanda Red Street opposite. The hotel shuttle bus responded promptly, and it was very convenient to watch the performances and then return to Yan'an (the performances are also recommended. If it is not the May Day holiday, the viewing experience will be better if there are fewer people). It is a meaningful red journey. I recommend friends to stay here.
Novotel Xi'an Xinxing
4.5/52309 Reviews
Xijing Hospital/Kangfu Road
This Novotel Xian Hotel is in a very strategic location near the MRT station, next to a mall and surrounded by restaurants and grocery stores. Love this place. Overall the service is good, there are only a few comments: * if you like going to karaoke or going to the cinema, then you will like the dimly lit room theme with very minimal lighting, unfortunately my family and I are not comfortable with minimal room lighting, the room is dark. * If you like going to the SPA to soak in hot and cold water, then you will like the unstable condition of the hot water for bathing (shower) because it sometimes flows hot and cold water alternately. Unfortunately, my family and I don't like going to SPA, so this condition is a little annoying. * The thing that is very disturbing is that THE ROOM HAVE NO AC (Air Conditioner)... I have asked the staff, the information is that the AC facilities have not been activated in April, and please open a small window if the room feels hot. I thought it was April Fool's Day, but it turned out that staying 3 nights without AC made me sleep uncomfortable because it was hot even though the window was open, not to mention the noise of traffic at night which disturbed my sleep. Maybe I was careless in not reading the information when booking this room, but it seems I didn't find clear information that there were no AC facilities in April. This is the first time in my life that I have stayed in a 4 star hotel or above that doesn't have AC, LOL. My advice to potential guests is to be careful if you want to book this hotel, better check and recheck. Breakfast so so, you can try Xian traditional food here.
Hilton Xi'an High-tech Zone
4.6/51295 Reviews
High-tech Zone
I enjoyed my stay but it was not really what I expected. The Hilton Hotel is known for its top class service but I did not experience that level of service. The furniture needs an upgrade and not all the facilities worked. At the office desk where I did my work, the USB charging point did not work. The carpet on the otherhand smelled damp especially when I walked into the room. The hair conditioner bottle was empty when I wanted to use it. Unfortunately, I only discovered this once I have already shampooed my hair so there was no turning back. The rooms are are in great need of repainting. At one point I was considering upgrading to the executive room because I book these type of hotels for the high level of service from the staff and the 5-Star facilities. I have membership with the Hyatt Hotel but wanted something different for my few days break. At the Hyatt, they even bring you your first cup of coffee as soon as you arrive at breakfast and will keep on checking on you. This is what I call service. Some months ago I stayed in the Hilton in Suzhou and it was amazing. Their breakfast was top notch and beautifully presented. Having said that, my stay at the Hilton High Tech Zone was pleasant, but I will need convincing to stay there again. The hotel is a bit isolated but a 10min drive to one of the high end malls. Thank you to everyone who offered assistance when I needed it. Unfortunately, I did not take photos of the problems but I uploaded pictures of the beautiful hotel which needs some TLC in the bedrooms or some of the bedrooms like mine.
Grand Hyatt Xi'an
4.7/52534 Reviews
High-tech Zone
My wife and I decided to visit Xi'an for her birthday from November 30th to December 4th, 2023, and we chose to stay at the Grand Hyatt Xi'an during that time. In short, it is an exceptional hotel, offering super delicious breakfast with a wide variety of both Western and Chinese dishes. The staff is incredibly friendly and accommodating. For examples, the gentleman in the front door of the hotel always welcomed us with very beautiful smile, the lady who took care of our room every day, displaying meticulous attention to detail that never failed to surprise us. The employees at the Italian restaurant were exceptionally kind, going above and beyond to provide extraordinary care and respect. When they discovered it was my wife's birthday, they surprised us with a small cake, decorated our table with balloons, and even offered us complimentary cocktails. Furthermore, the staff in the Lounge went out of their way to help me arrange a surprise birthday cake for my wife. They decorated the table with great care and passion, and even presented her with a thoughtful gift and a postcard, sharing their kind wishes with us. I almost forgot to mention that they also surprised me by offering a birthday cake when I was in my room. So, we ended up with three birthday cakes in one night that gave us the opportunity to share our joy and share a slice of happiness with the incredible staff. These are just some examples of their great team of their staff. Without doubt, I would highly recommend this hotel if you are planning to visit Xi'an.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.

Hotel Information for Traveller

Number of Hotels158
Number of Reviews226,045
Highest PriceHK$31,748
Lowest PriceHK$198
Average Price (Weekends)HK$1,516
Average Price (Weekdays)HK$1,488