5-Star Hotels in Liaoning, China

Overall, I'm very satisfied with the room. It's on a high floor with a great view. The front desk staff, Clara, Stone, Peter, and Vivan, all provided excellent and professional service. The other departments also maintained a high standard. The hotel's location is superb, making it easy to get around. It has comprehensive facilities, with a shopping mall right downstairs and close proximity to various attractions. It offers excellent value for money.

Fantastic! A two-bedroom apartment that both the elderly, kids, and my family absolutely loved! They thoughtfully upgraded us to a sea-view room. Downstairs, you can see the Venetian Water Town at night, and it's really quiet, with no mosquitoes. The bedding and air conditioning were all comfortable! A washing machine, sofa, and fridge were all included. We stayed for three days straight, and when we moved to another place afterward, there was a noticeable drop in quality – we really should have just stayed here the whole time! Highly recommend for families with children or elderly members!

Traveling to Dalian with my child during the summer vacation, staying here was convenient as it was close to all the must-try restaurants. The hotel breakfast was decent too; the roujiamo (Chinese meat burger) was delicious, and the soft toast was also good. Taxis were readily available. The only downside was the incredibly long wait for the elevators. Except for the first day of check-in when it was smooth, we spent a long time waiting for the lifts on the subsequent days. The room facilities are a bit dated, but our particular room was very clean, and the cleaning staff were lovely. The room offered a view of Zhongshan Square, which was beautiful at night.

The hotel's online advertising built up too much anticipation, leading to a significant gap between expectation and reality. I arrived at 10:30 PM, and the lobby was completely dark. The room was spacious and the bed was comfortable, but the shower drainage was poor; water flowed from the shower enclosure directly into the toilet area. Since it was late and I was only staying one night, I didn't bother calling for service. The vanity area was also uncomfortably close to the bed with no privacy screen. As for the hot spring area, the water activities were fun and my child enjoyed them. However, the scrubbing area and lounge were very mediocre. If you're looking for a good scrubbing experience, I'd advise against it. There wasn't even any water available to drink in the scrubbing area. I finally found some hot water in the main hall, but the air conditioning wasn't sufficient, so I was constantly sweating. Free drinking water wasn't readily available everywhere. The dinner voucher from Ctrip was useless since I arrived so late. When I asked if I could use it the next day, I was told no, it was only valid for the same day – what's the point of giving it then? Overall, the indoor areas felt dim and disorganized, while the outdoor areas were clean, tidy, and interesting.

The hotel room size was decent, but there wasn't even a small sofa. Before showering, my partner and I had to sit uncomfortably on two separate chairs, with no other place to relax. The pool was terrible – tiny and murky. The hairdryer was incredibly noisy and ineffective; I'd recommend bringing your own if you need one. What was both annoying and laughable was the mini-bar setup: four bottles of Pure Water Joy on the left with no price tags, two Voss bottles on the right, each with a price tag of 28. Inside the fridge were several bottles of Pepsi, 7-Up, and Watson's soda water, none of which had price tags. So, of course, after checking out, I received a persistent call chasing me for the soda water cost, insisting they had labels. They also mentioned a pack of Oreo cookies in the fridge that also had no price tag. This isn't my first stay at a Marriott property, but this was by far the worst experience, no exceptions! It was also one of the two worst experiences during my trip to Shenyang. I will not be returning. The only redeeming factor was the room service attendant – thank you!

The hotel's location is excellent, right opposite Happy Beach Gate 4, and within walking distance of Discovery Kingdom. Upon check-in, the front desk upgraded us to a sea-view room, which I really appreciated. However, I can't give a good rating for a few reasons: 1. As soon as we got to the room, I called the front desk for children's slippers and toothbrushes. After waiting half an hour with no delivery, I ended up getting them from a housekeeping staff member in the hallway. 2. In the afternoon, I called the front desk for disposable cups. Again, after waiting half an hour, they still hadn't arrived. I had to call again to follow up before they finally sent a robot to deliver them. We then left the room, and when we returned in the evening, we found two disposable cups sitting on the floor outside our door! Isn't putting paper cups on the floor unhygienic? 3. The hotel advertises free sand-digging tools. We stayed for two nights, and every time we went to get tools, they were either unavailable or broken! 4. Our room on the fifth floor wasn't particularly noisy, but as soon as you stepped out of the elevator, the hallway had an odd smell that I couldn't quite place. The bedding also felt damp, making for an uncomfortable stay. For a Trip.com 5-diamond hotel with such a prime location, this was truly disappointing. It seems you really do get what you pay for!

The best hotel of our trip, absolutely loved it! The design is just incredible. **Location:** Since I was traveling with my 12-year-old, convenience to attractions was a key factor. I hadn't really researched it when booking, but after staying, I found it super convenient for getting to the nearby Forest Zoo (I'll write a separate guide for that later), Lotus Mountain, Haida Tunnel, Cross-sea Bridge, and Xinghai Square. **Environment:** Built on Lotus Mountain with unique architecture, so the views and scenery are unparalleled. **Facilities:** The room and amenities were all very complete. The only downside was that there was an event in the sky garden one night, so we couldn't enjoy the night view, but otherwise everything was great. **Pool:** I went for a swim every day. It was great for exercise and I could also use the steam room, which was very relaxing. **Gym:** Lots of equipment, but not many people actually working out – more guests were there for a holiday. **Shuttle service from the foot of the mountain:** Very convenient! Although the journey isn't far, it saved a lot of time and effort. There were always hotel guests waiting there. **Hotel photoshoot (3 retouched digital photos, requires 24-hour advance booking):** We did this on our last morning, and it was incredibly efficient! Started shooting at 9 AM, finished by 9:20 AM (we couldn't shoot outdoors due to the weather). We then waited 5-10 minutes to choose the photos. Every shot was beautiful, and I reluctantly paid extra for 10 more. **Breakfast:** Very extensive, and the specialty sea buns and 'dirty' buns were absolutely delicious! **To sum it up:** You get what you pay for!

I'd like to commend Yolanda at the front desk. She was incredibly warm and enthusiastic, even when I arrived very late, and patiently guided me through nearby attractions. The hotel is ideally located: only a 5-minute walk to the Caitang Night Market, and MixC Mall is within walking distance. Being in the city center, it's super convenient whether you're driving, taking the subway, or catching a taxi. The accommodation itself is outstanding. Formerly a Kempinski, Accor took over and renovated it, so the environment and facilities are all new and very comfortable. The TV allows screen casting, the bathroom has excellent water pressure, and the bedding is very cozy. Breakfast offers a fantastic variety, including many Northeastern specialties. They even have a version of 'Guo Bao Rou' (sweet and sour pork) made with ketchup, which is worth trying. Conclusion: Excellent value for money!

This time, I brought my family and kids to Dalian, and we decisively chose to stay at the Shangri-La Hotel, Dalian. This five-star hotel, highly praised by previous generations, truly lived up to its reputation. The accommodation experience throughout our trip far exceeded expectations. From its prime location and excellent room amenities to the meticulous and thoughtful service, everything left a deep impression. It's truly a Shangri-La! The Shangri-La Hotel is situated in the core business district of Renmin Road, boasting a unique geographical advantage. It's close to Zhongshan Square, very near the subway station, and surrounded by a wide array of restaurants and shopping malls. Taking a taxi to popular attractions like Donggang and Xinghai Square is incredibly convenient, saving time and effort for both leisure and business. Its transportation advantage is truly outstanding. As a long-established five-star hotel in Dalian, despite its age, it's evident that the overall maintenance is superb. The cultural ambiance is remarkably rich! Upon entering the lobby, you're greeted by a grand and steady decor with elegant style and soft lighting, creating a fantastic atmosphere. The concierge staff were warm and enthusiastic, proactively helping with luggage and being very polite. From the moment we stepped into the hotel, we could feel the five-star hospitality standards! Lisa, the Guest Relations Manager, provided professional and efficient service. Even during the peak tourist season with large crowds, she managed everything in an orderly manner, processing check-in quickly. She also thoughtfully prepared welcome fruits and snacks, showing great attention to detail. The guest rooms are spacious and bright with excellent lighting. High-floor rooms offer panoramic views of the city. The bedding is soft and thick, providing an exceptional sleep experience. After a day of exploring, lying down allows for complete relaxation and washes away travel fatigue. The rooms are cleaned spotlessly, with great attention to hygiene details. The bathroom features a wet/dry separation, stable hot water supply, and high-quality toiletries. The room's soundproofing is excellent, making for a very quiet night undisturbed by outside noise. The hotel facilities are comprehensive. The indoor heated pool has clean water and a comfortable environment, and the gym is well-equipped. The buffet breakfast is a major highlight, with a rich variety of dishes, including both Chinese and Western cuisine. There are freshly made noodles, local specialties, fresh fruits, and various pastries and breads. The ingredients are fresh, and the flavors are excellent, satisfying different dietary preferences. The restaurant staff are friendly and responsive, making for a great dining experience. The most impressive aspect was Lisa's thoughtful service. She is genuinely warm and friendly, responds quickly to requests, and communicates smoothly. Even our child really liked her!

I stayed here in 2023 when it was still a Kempinski. The spa and bakery left a deep impression on me. Since 2026, it has rebranded to Pullman by Accor, without closing for renovations, so the facilities remain unchanged. This time in Dalian, I revisited the hotel. Having been open for over twenty years, the facilities are indeed quite old. The room has a lot of heavy wooden furnishings, which must have been a significant investment back then. Many of them are no longer very smooth to use, such as the wardrobe sliding doors and bathroom drawers. They are difficult to move, and any attempt to do so would require major renovation. This also applies to issues like only having a charging port on one side of the bed, which many guests complain about. Personally, I quite like this old-fashioned, substantial hotel decor style; it lacks the cheap feel of some newer high-end hotels. Old is fine, as long as it doesn't affect normal use. The faucet is a Danish brand, possibly a concept product more focused on styling. It has a strange push-button operation. Some are smooth, others are very stiff and difficult to use, making it hard to control water flow and potentially scratching hands. The bed and sofa are very comfortable. It took me a while to find the light switches in the room, only to realize they were on the central control panel – a small, inconspicuous box by the bedside. The service is still good. It's peak season now, but I was still able to check in at the regulated time. This time, I bought a package through Trip.com, which included breakfast for two and dinner at Paulaner. It was a great value. The front desk even upgraded me to a better room type in a separate building, the VIP building, which has less than ten rooms per floor. Regarding the food: The breakfast variety is decent. The menu listed omelets, so I asked the chef to make one, and it tasted good. For milk, there was hot whole milk and cold skim milk; cold whole milk would have been a nice addition. The bakery, no longer part of Kempinski, has changed its products. My favorite chocolate croissants are gone. I bought some sliced cakes, and they tasted good. Paulaner has an excellent environment with a great atmosphere and live performances. The service is also very attentive, and guests get a 25% discount. However, pizzas take a long time to prepare; I waited over an hour for mine. The spa and pool are still the same as before, with an exotic flair. Several hot tubs and my favorite steam bath were all open and functioning. The pool is deeper than usual, at 1.5-1.8m, and it wasn't crowded, making it very peaceful. My main suggestions are all regarding the facilities: 1. The wooden furnishings that are not smooth to use should be repaired. 2. Add a charging port to the other side of the bed. 3. Replace the strange faucets. 4. The two panels of the curtains should not be on a single track; they need to overlap to prevent a gap, otherwise, how can light be blocked effectively?