5-Star Hotels in Jiangsu, China

Arrived past 2pm the rooms were not ready. So we went for lunch at the hotel noddle place. After lunch, past 3 pm only one room was ready. The room I had was suppose to be non smoking but someone smoked in the room and it lingered in the bed; pillow etc. we couldn’t change it as hotel was fully booked. So I had to suck it up. Maybe the hotel should impose a cleaning and deodorizer fee as a penalty or as a deterrent for people who smoke in a non-smoking rooms. The room heating didn’t keep the room warm. The explanation was the insulation is poor and they gave me a portable heater. The other room had carpet ( mine has floor cold floorboards) and there were no cigarette stench and it was warm. So my advise is to get a room with carpet. Breakfast room was lovely, the breakfast was okay, however you won’t get any staff attention. The saving grace was the Panmen Garden which you should visit both day and night. It was great because it’s not busy as everyone else goes to the Humble administrator garden. So there are ample photo opportunities without swarms of tourist. However the promised Panmen scenic area tour with the hotel is no longer available. The hotel should not list it as an experience you can have when you book and room. Overall it’s a beautiful hotel with unique character due to it history and many dignitaries stay here. Being attached to Panmen garden was a plus. You will need to take a DiDi for Suzhou other attractions. Free Hanfu experience was good as my daughter got to utilized it. We also dined at the 4th floor Italian restaurant which serves very good Italian food. Hotel staff are helpful. Wi-Fi is non existent due to full capacity of the hotel and the bandwidth is just insufficient to support the load and it also depends where your room is situated.

It is super convenient for catching early flights. For more information, if you want to withdraw cash, Nanjing Lukou has an ATM.

This was the first hotel in China that made a strong impression on the exceptionally great service back when I was living in China back in 2009. Everything is effortless yet well thought of. I stayed at the Jinling Hotel 15 years ago with my wife. 15 years on we came back with our young children and the service remains as exceptionally impeccable. You can tell right from the GM (Mark) through to the front desk (Leo Huo) the service comes from the heart. Thank you Leo for taking care of me and my family during our short stay in Nanjing. Keep up the good work and looking forward to our next stay.

As many would expect from a global hotel chain, the service was tip top from the moment we checked in. It was a cherry on top that we were offered a room upgrade as well as lounge benefits at a lucrative rate, however, the lounge food was not enticing to many. In a city abundant with nice delicacies, i was really hoping the lounge food can be competitive. Nonetheless, the check in and out were all smooth.

Our twin room is very spacious and cozy. We loved how the staff speedily gave us an air purifier when we said we smelled some cigarettes smell. It helped refreshing the room fairly quickly. The fixtures and fittings are very useful, from good size of wardrobes, suitcase space, sofa, desk, bed and pillow are reasonably comfortable and not too soft. Housekeeping is very neat and tidy as well. We particularly like the open view from window facing the shopping arcade (traditional low rise houses). Last but not least, we wanna thank Hailey Song for going an extra mile and helped us return a parcel to SF upon check-out. Will recommend others upon their visit to Suzhou :)

Love the apartment - super new and spacious. We were upgraded to a 2 bedroom apartment overlooking the main road. The apartment was very neat and clean. There was an inbuilt washer dryer unit which made it super convenient for us as a travelling family. Staff members were especially friendly and helpful, special kudos to Jessica and 美玲 who made sure our check-in and check-out processes were smooth and fast. Would expect this place to be even more popular, and bustling in time to come when the commercial areas around are in operation.

According to local - best hotel in Nanjing. Excellent check in smiling service - maybe am lucky, check out procedure - not friendly at all. Front office needs more training. Room, breakfast - all good. Room TV - very very very old, needs a super urgent upgrade, TV made in China - today terms is not expensive $$$. Take off old TV & bad check out service, a recommended hotel to stay

It is wonderful hotel with friendly receptionist and nice deco room. The breakfast and executive lounge foods very delicious. The location is in the centrum and near metro station. The room is quite big and with beautiful view. The indoor swim pool is big and clean. Everything's I met is good memory for me. I am sure I will come back when I visit Nanjing again.

We got a nice free upgrade offered by the hotel to Deluxe Suite from our original Family Room due to the contractions going on. The room is amazing! It is very huge, even a bathtub jacuzzi. Breakfast was nice as well, but the staff is a little hostile, in my opinion. We went for the royal banquet, which was in the hotel for dinner. It was an interesting experience. Highly recommended to try. The hotel provides free access to the Panmen Scenic Area, which was a really nice place to visit. However, in our opinion, the hotel itself is already an attraction of its own.

Check-in was efficient. Our room was clean, the bed was comfortable, and the shower was excellent. Moreover, we had a good selection of English language television channels to watch. Access to public transport is easy, as the subway station is very close, and there are share bicycles in the vicinity. My only complaint about the hotel was the duvet. Despite the air conditioning, it felt too hot with the duvet on. Staff should have put on summer duvets. Over all, however, we had a very good experience and recommend the Hilton.

Arrived past 2pm the rooms were not ready. So we went for lunch at the hotel noddle place. After lunch, past 3 pm only one room was ready. The room I had was suppose to be non smoking but someone smoked in the room and it lingered in the bed; pillow etc. we couldn’t change it as hotel was fully booked. So I had to suck it up. Maybe the hotel should impose a cleaning and deodorizer fee as a penalty or as a deterrent for people who smoke in a non-smoking rooms. The room heating didn’t keep the room warm. The explanation was the insulation is poor and they gave me a portable heater. The other room had carpet ( mine has floor cold floorboards) and there were no cigarette stench and it was warm. So my advise is to get a room with carpet. Breakfast room was lovely, the breakfast was okay, however you won’t get any staff attention. The saving grace was the Panmen Garden which you should visit both day and night. It was great because it’s not busy as everyone else goes to the Humble administrator garden. So there are ample photo opportunities without swarms of tourist. However the promised Panmen scenic area tour with the hotel is no longer available. The hotel should not list it as an experience you can have when you book and room. Overall it’s a beautiful hotel with unique character due to it history and many dignitaries stay here. Being attached to Panmen garden was a plus. You will need to take a DiDi for Suzhou other attractions. Free Hanfu experience was good as my daughter got to utilized it. We also dined at the 4th floor Italian restaurant which serves very good Italian food. Hotel staff are helpful. Wi-Fi is non existent due to full capacity of the hotel and the bandwidth is just insufficient to support the load and it also depends where your room is situated.

Our twin room is very spacious and cozy. We loved how the staff speedily gave us an air purifier when we said we smelled some cigarettes smell. It helped refreshing the room fairly quickly. The fixtures and fittings are very useful, from good size of wardrobes, suitcase space, sofa, desk, bed and pillow are reasonably comfortable and not too soft. Housekeeping is very neat and tidy as well. We particularly like the open view from window facing the shopping arcade (traditional low rise houses). Last but not least, we wanna thank Hailey Song for going an extra mile and helped us return a parcel to SF upon check-out. Will recommend others upon their visit to Suzhou :)

Love the apartment - super new and spacious. We were upgraded to a 2 bedroom apartment overlooking the main road. The apartment was very neat and clean. There was an inbuilt washer dryer unit which made it super convenient for us as a travelling family. Staff members were especially friendly and helpful, special kudos to Jessica and 美玲 who made sure our check-in and check-out processes were smooth and fast. Would expect this place to be even more popular, and bustling in time to come when the commercial areas around are in operation.

We got a nice free upgrade offered by the hotel to Deluxe Suite from our original Family Room due to the contractions going on. The room is amazing! It is very huge, even a bathtub jacuzzi. Breakfast was nice as well, but the staff is a little hostile, in my opinion. We went for the royal banquet, which was in the hotel for dinner. It was an interesting experience. Highly recommended to try. The hotel provides free access to the Panmen Scenic Area, which was a really nice place to visit. However, in our opinion, the hotel itself is already an attraction of its own.

Check-in was efficient. Our room was clean, the bed was comfortable, and the shower was excellent. Moreover, we had a good selection of English language television channels to watch. Access to public transport is easy, as the subway station is very close, and there are share bicycles in the vicinity. My only complaint about the hotel was the duvet. Despite the air conditioning, it felt too hot with the duvet on. Staff should have put on summer duvets. Over all, however, we had a very good experience and recommend the Hilton.

The front desk experience at the Corwn plaza was excellent. They were very thorough at check in and when Carrie could not answer our questions in English, another person was there almost immediately to attend to our needs. Everyone was very friendly. The women's locker room at the indoor pool was very disappointing. The sauna was not hot and no amount of water on the stove would heat up the room. The locker room also had a VERY unpleasant smell. There is no hot tub and no steam room which was also disappointing. Nevertheless, the bathtub in the room served up a most wonderful bath.

It was a perfect trip. The hotel’s location is excellent, and the building’s design is both modern and luxurious. What stood out the most, was the hospitality of the staff. Everyone was incredibly friendly and provided impeccable service. In particular, Rachel took great care of us throughout our stay with her thoughtful attention to detail. If I ever visit Suzhou again, I will definitely stay at this hotel without hesitation.

Did not meet expectations. Building has issues. -Rooms had temperature issues that the AC could not handle, Hotel tries to handle this with curtains and a paper notice (see picture. With the curtains closed Room was 35°C at check-in in winter because the room was on the sunny side). -Lack of hot water for the shower/bath in the evening, hotel said it has trouble handling peak hours (and they weren't even fully booked). -Shoehorn dropped in the middle of the night, waking us. Hanger is a double sided tape variety. -Other obvious maintenance issues like the electrical socket being misaligned, and the toilet seat having bad gearing in the smart toilet. -No decaf coffee available in the room, the staff said there is none (did not even know what it was). Normally with this brand of coffee the decaf is in blue packets. -Breakfast was mediocre at best. Pretty standard mainland fare. Line to the noodle stall was excessive, and for everything else the quality was lacking. On the positive side, the pool and the sauna were satisfactory. Good parking too. Firm bed for those who like it. Staff was fairly responsive despite, although Chinese is helpful. And for one of the 3 rooms booked we got an upgrade (although all of the negatives above still apply)

Excellent location, surrounded by restaurants and shops, and facing the lake boardwalk. The hotel is solid and traditional in its style, typical of the decade it was constructed. Front staff spoke English, they were polite, however, I was annoyed as they didn’t have my room available till 16:30, only smoking rooms were available earlier, surprised this brand has those rooms types available in 2024! Nevertheless, they upgraded me, and left fruit in the room. The room was spacious, bed was very comfortable, view was stunning and the round bath tub was ginormous! Breakfast was ok, not as extensive as other InterContinentals, but sufficient. Swimming pool is massive, and open till 23:00, which I’m grateful for. They are slow in releasing the deposit which should be credited on checkout, I didn’t receive it till the following day, that is not acceptable. So some minor issues but overall, it was an enjoyable stay.

Good location with a nice and modern shopping mall just a traffic light away. Checkin staff did not seem to be very well trained, however polite. Added breakfast for one day but only registered 1 guest despite 2 guests stayed in the room. When we asked advise at concierge if there was any shops selling photography items, reply was “ sorry I’m not local”… Would like to express our gratitude to concierge staff Peter Zhang and room attendant Li Lingyu. Peter always has a genuine smile on his face and helped with our parcel delivery reached destination smoothly. Ms Li is kind and considerate, noted we like to drink coffee, made effort to place a Nespresso coffee machine in the room. Lastly, we’d like to appreciate hotel management for making my husband’s birthday even more special by presenting a cake and a card in the room. Would consider to stay again if we go back to Suzhou.

It is super convenient for catching early flights. For more information, if you want to withdraw cash, Nanjing Lukou has an ATM.

This was the first hotel in China that made a strong impression on the exceptionally great service back when I was living in China back in 2009. Everything is effortless yet well thought of. I stayed at the Jinling Hotel 15 years ago with my wife. 15 years on we came back with our young children and the service remains as exceptionally impeccable. You can tell right from the GM (Mark) through to the front desk (Leo Huo) the service comes from the heart. Thank you Leo for taking care of me and my family during our short stay in Nanjing. Keep up the good work and looking forward to our next stay.

As many would expect from a global hotel chain, the service was tip top from the moment we checked in. It was a cherry on top that we were offered a room upgrade as well as lounge benefits at a lucrative rate, however, the lounge food was not enticing to many. In a city abundant with nice delicacies, i was really hoping the lounge food can be competitive. Nonetheless, the check in and out were all smooth.

According to local - best hotel in Nanjing. Excellent check in smiling service - maybe am lucky, check out procedure - not friendly at all. Front office needs more training. Room, breakfast - all good. Room TV - very very very old, needs a super urgent upgrade, TV made in China - today terms is not expensive $$$. Take off old TV & bad check out service, a recommended hotel to stay

It is wonderful hotel with friendly receptionist and nice deco room. The breakfast and executive lounge foods very delicious. The location is in the centrum and near metro station. The room is quite big and with beautiful view. The indoor swim pool is big and clean. Everything's I met is good memory for me. I am sure I will come back when I visit Nanjing again.

The location is great, inside a mall and within walking distance to the Fuzimiao pedestrian street. The breakfast buffet is rich and good. The rooms however, are nothing special, on the cheap side, with a bit of a bad smell. Was expecting more for that price, although you mostly pay for the location.

This hotel’s location is really good. It is located right next to a major shopping mall with lots of good restaurants and stores. It’s located within walking distance from Xuanwu Gate 玄武门 and Xuanwu Lake 玄武湖. It’s right next to a subway that provides easy access to other parts of Nanjing like the Nanjing Museum 南京博物院 or the Confucian Temple area 夫子庙. The rooms were clean and everything in it felt high quality. The view of Nanjing from my room was beautiful. Although the hotel staff are very friendly, I marked the service and amenities as 4/5 for a few reasons. First, laundry is relatively expensive whereas at Atour 亚朵 it’s free. If i remember correctly, they wanted me to pay 35 or so rmb per article of clothing. Secondly, the hotel allows delivery of takeout but they do not send it to your room like they do at Atour 亚朵. You have to go to the lobby and pick it up yourself. These are the only two things that stop me from giving all 5/5s. Other than that, I loved this hotel especially for its location and comfortable rooms. If you dont care about doing laundry or having takeout ordered directly to your room, then those two criticisms are relatively minor things. I really enjoyed my stay at this hotel regardless.

Awesome location and extraordinary services!! Especially when we need to change the room from our first booking to second booking (with different family members so we have 3 different bookings), REN JUN DANIEL provided extraordinary services!! This hotel is the first Hilton (changed to Grand Metro now) in Nanjing, 10 minute from Zhong Shan Landmarks, close to every where. Although not brand new, but the services and location make up every thing. Buffet breakfast has all kinds of different style gourmet, and changing every day. Beautiful view from the window!

Overall it's a wonderful experience staying at Central Hotel. I would like to call out the following amazing staffs: 前台 佳佳 小董 陈鹏 孙晨曦 陈鹏 very patiently and kindly helped to register for 南京博物馆 using her own mobile number. I am very grateful for such action. 佳佳 is very polite performing room check-in for me. 春梅 - 客房经理 王主管 - 客服主管 Housekeeping team is amazing. 王主管 responded to us very fast, when we provided feedback that the internet is very bad. 春梅 bothered to review the feedback that I have provided that the room is very stuffy. She contacted me the following day, and suggested to change to another room. I am greatly impressed by the teams involved. They really look at all feedback and comments.

I recently had a delightful one-night stay at the Golden Eagle International Hotel in their deluxe Queen size bedroom. From the moment I stepped in, I was impressed by the elegance and comfort of the room. The bed was incredibly comfortable, ensuring a perfect night's sleep. The amenities provided added a touch of luxury to my stay. The staff at the hotel were exceptional - courteous, professional, and always willing to help. The cleanliness of the room and the hotel premises was top-notch, making my stay both comfortable and reassuring. In summary, my stay at the Golden Eagle International Hotel was a wonderful experience, combining luxury, comfort, and outstanding service. I highly recommend it to anyone looking for a high-quality stay in Nanjing.

The service is good. I made a note of the early morning arrival and flight number. I had never planned to make an appointment for pick-up because I arrived at 01:00. Thinking about it, many hotels are not within service hours! As a result, the hotel front desk took the initiative to call shortly after getting off the plane and immediately arranged a pick-up. In addition to upgrading the room, the entire hotel is so clean and the room facilities are so complete! !

The hotel is rated as a five-star hotel, but the interior is very old-fashioned and mediocre. The TV is equipment from 15 years ago, and the foreign signal cuts out every five minutes. Although we brought children and the hotel description mentioned child-related amenities, there were no children's bathrobes or slippers. After calling, we were given adult versions instead. The mattress was okay, but the water flow in the bathroom was almost non-existent, and the ceiling shower was basically unusable. When checking in, they directly informed us that there would be no hot water starting from 8 AM the next day, with no apologies, just saying that if you need hot water, don't use it after 8 AM the next day. This is the quality of their five-star rating.

Hotel is 10 minutes taxi ride from Wuxi station. 100 metres from Center 66 luxury mall with many eateries nearby.

My third stay in this hotel. Overall it's a good choice though hotel is not new and rooms could be renovated actually. Beautiful location with park on hotel's territory and scenic view on a lake. Breakfasts always tasty and various. Staff service very good.

The room was clean and hygienic with great details. The upgraded room had a view of Taihu Lake. The front desk lady Summer was enthusiastic, professional and meticulous. I will choose Hualuxe Hotel Wuxi next time.

Very good hotel, bought the Three Kingdoms Water Margin City package, the Japanese food store on the first floor is also very good, the occupancy rate is very high, many rooms were not cleaned at 2 o'clock, the front desk service is very good, our three rooms were moved to the same floor, and one room was upgraded for free, the garden behind the hotel has a nice view, the only thing that is not good is the hotel buffet breakfast, there are not many varieties, the taste is average.

We received a complimentary upgrade, as we had not yet received our purchased tickets to Nianhua Wan due to not having the China identity (as informed by trip agent & hotel). The breakfast provided was satisfying, offering a good start to our day. Despite the hotel's older appearance, it is well-maintained, ensuring a comfortable and enjoyable stay. Overall, we were pleased with our experience and appreciated the hotel's efforts to accommodate us.

I don't know why, but the room was upgraded as it's different from what i was shown. It's spacious, cosy and the bird eye view was spectacular. The room has a huge TV soft and comfy queen bed, jacuzzi, separate toilet and bathroom. What was even cooler was the robot that delivered our water when we requested for extra bottles. Breakfast was continental and yummy! I really would love to relive the experience in the nearest future.

This is the 4th time we stay in this hotel, will choose to stay there again when we need to visit Wuxi again. Needless to say to say, it’s located just right at the high speed rail and metro, and many food options in the station. The new and big shopping mall right beside should be ready by now, but we did not go to the mall, so we are not exactly sure. Our colleague said that there’s also a f&b street with drinking pubs just 5 minutes walk away. But do ask for directions if you are interested. This time, the hotel was really nice to upgrade us to the suite rooms, despite us only booking the standard rooms. The room has very big and nice bathroom, wardrobe, with separate bedroom and living room space. Definitely highly recommended.

I would recommend the hotel for other foreign travellers. I appreciated very much, that even some people of the breakfast staff spoke English. Makes it much easier for guests, which cannot speak Mandarin. Everything else also on a very good standard.