Top rated hotels in Hunan

Pullman Zhangjiajie Hotel
4.5/51453 Reviews
Wulingyuan/Forest Park
Our stay at the Pullman was a great experience. The rooms were clean and spacious, the breakfast was expansive, and the location was great. However, what truly made our experience was the exceptional customer service of the concierge, Mark. He went above and beyond to arrange tickets, taxis, explain itineraries to us for the park, it felt like we had our own tour guide. He kept in contact with us through WeChat even after he was off duty to ensure we got to our next location. I am so impressed and grateful for his help. Highly recommend staying at the Pullman. Mark谢谢您, 您的客户服务非常好。因为你,我们会向所有的朋友推荐这家酒店。
Vantu·ANNICA Tourism Resort (Zhangjiajie National Forest Park)
4.8/5550 Reviews
Wulingyuan/Forest Park
Location: Location is near to zimu gang entrance gate of the national park. Walk 3 minutes to the gate. Our butler小覃is awesome! Before even arriving, we communicate through WeChat to obtain our Tianmenshan tickets. Base on his recommendation - We planned our trip such that day 1 we cover tianmenshan. You can deposit your luggage at the foot of tianmenshan gate if you are like us - arriving straight from airport. Day 2 and 3 were spent at the national park right beside the hotel. It’s more convenient that way. That saying, this hotel is far from downtown. Most of the town activities are 20minutes drive away. We didn’t have a car, so we managed through DiDi car sharing service. Transport wasn’t a great issue. We choose this hotel because it’s quiet. If you want to immerse yourself in activities, you will be better off staying at the East Gate area. Service and amenities: Service is great! Breakfast included. Sumptuous enough for our 8 hours daily hike in the national park. You can easily get your tickets from the butler anytime through WeChat. He helped us to return tickets when we couldn’t make it for certain attractions on time too. The washing machine is down during our time here. We were hoping to get our clothes washed, especially after hiking in the rain for multiple days. Unfortunately that cannot be done. We just hand wash and dry it in our balcony. That was a bummer. They have a gym, outdoor. It will be great if it’s indoor and we will definitely use it. View is awesome. We have a bathtub in the room which we used it to soak our tired bodies after long hike. Amenities are limited. But generally we were there for the location and ambience. You get random insects in the room at times, that’s the thing about staying near nature. If it’s an issue for you - try to get the upper floor rooms. Our room was at the ground floor. Lastly, we love their house cat!
Harmona Resort & Spa Zhangjiajie
4.7/5499 Reviews
Wulingyuan/Forest Park
We recently enjoyed a fantastic one-week stay at the Harmona Spa and Resort in Zhangjiajie, and we couldn't be more pleased with our experience. From the moment we arrived, the personalized service made us feel right at home. The staff went above and beyond to assist us with logistics, arranging everything from tickets to transportation, ensuring a smooth and enjoyable stay. The 24/7 attention was impeccable, and the beautiful location and facilities added to the charm of the resort, we got a feeling of Avatar 2.0 One highlight was the great variety offered at breakfast, which we thoroughly enjoyed each morning. Both of the resort’s restaurants served excellent food, adding to our overall dining pleasure. A special mention goes to the staff members who made our stay exceptional: Johnny and Shan received us warmly on the night we arrived, Cherry and Monica, who not only provided excellent service but also entertained us with their beautiful singing and fun personalities; Pink, who was incredibly helpful, proactive in planning our activities, and quick to resolve any issues T hank you to Mao Mengfan, who hosted us with an amazing barbecue at Flower Valley, Luna from the Chinese restaurant, who provided amazing service; Nikki and Fenfen from the front desk, who were always welcoming and efficient; and Josie from the bar, who made our karaoke night unforgettable with creative cocktails. Lastly, big thank you to Mr. Li who took great care of our luggage, ensuring it reached the airport when we couldn't return from Tianmen Mountain in time. We loved every moment of our stay at Harmona Spa and Resort and highly recommend it to anyone visiting Zhangjiajie. Victoria & Alexander
W Changsha
4.8/55551 Reviews
Wanjiali Square
I stayed for 3 nights over Christmas at the W Hotel and it went above and beyond all expectations! From the sleek, modern design to the impeccably clean facilities. It felt very festive as windows and tables were adorned with delightful Christmas decorations, the highlight was the lovely pink tree on the first floor, it was super cute! The entire staff's commitment to ensuring my stay was exceptional deserves high praise. They catered to every need with a level of care and attentiveness that exceeded all expectations. Day 1: Lovely plate of fruit. Day 2: Cute knitted pouch with candy. Day 3: Xmas-plate of fruit and chocolate log. Plus a big shout out to Eric, who was super attentive and assisted in organising my Christmas Eve afternoon tea and the delicious 5-course Christmas Day meal. (It was pricey at 1288, but included the regular buffet, and a gorgeous red basket with gifts plus an oversized bag! So was worth it.) The bar/chill out area seems to be the hangout place. The energetic atmosphere on Christmas Eve was super cool. There was a runway showcasing several models and a cool DJ. It added an exciting vibe to the festivities, making the evening memorable. Furthermore, the huge swimming pool and changing room facilities felt luxurious, only thing missing was a jacuzzi, although sauna and steam room were great. Additional info: hotel is connected to the mall, line 2 metro is accessible via the mall which made is super convenient to travel around the city. Definitely recommend staying here! This W Hotel flawlessly combines luxury, sophistication, and a vibrant atmosphere, making it a standout hotel.
Annai · Xizhou Ji Hotel
4.7/5550 Reviews
Furong Ancient Town
Hotel location just a 3mins away from the scenic area. Great facilities & thumbs up for the service provided. The breakfast was very delicious, thanks to Song jiejie & team for their patience in explaining to us about the food when we asked. Appreciate the staff who helped to drive us back and forth from the railway station as well. Overall, all the staff were very friendly and helpful throughout our stay. I accidentally left my jacket & they delivered it to me via express delivery. Much appreciated and thank you so much!
Wanda Vista Changsha
4.8/56845 Reviews
Wu Yi Square/IFS/Changsha Station
I left in a hurry and forgot to take pictures. The hotel was unexpectedly good. First of all, the service attitude was very good. After parking the car, the concierge Gao Fei carried the box for me. The angel Eve's service attitude was also very good, and she sent me to the elevator. Liang Huan and Zhou Yao at the front desk patiently helped me check in. It was also a good stay. The hotel environment was the same as the photos, clean and very design-oriented. In short, it was a very satisfactory stay. The service was super good and exceeded expectations. The hotel sent welcome fruits and tea in the room. The sound insulation was also very good. I usually sleep lightly, but here I can't hear the sound of the corridor and the next door at all. The location is very good. It is very close to the subway station and very convenient. You can also walk to the May Day Square by walking on the side road. There are many delicious foods. Finally, I like the housekeeper Eve who helped me on the last day. The service attitude is very good and considerate. Like it 👍
JW Marriott Hotel Changsha
4.8/52657 Reviews
Wu Yi Square/IFS/Changsha Station
You would expect a 5 star hotel to be clean and provide excellent service… however we were disappointed especially after my friend recommended me to stay here since he was here a month ago. First thing I noticed was a wet floor after entering the guest lobby, thankfully they cleaned it after I told them. Second was our room was not clean, other than the basics like clean sheets and bathroom but the main table wasn’t wiped and they didn’t even vacuum the floor (especially the carpet) at check in and the day after. When we were checking in, the reception staff did not even inform us of how to access the wifi (maybe it is assumed to be common sense) nor did they let us know that we had late check out, had free mini bar soft drinks and we also had no welcome note (these small touches may seem minuscule since the TV says welcome however you would hope that an extra mile is taken at a great brand like JW Marriott). I hope these issues are able to be rectified for other guest, after all information and attentiveness is king in the service industry. The location is also not the most central but that is a personal preference given my short trip! I will have to give a special mention to the male receptionist that helped us a lot with our alipay, thank you again 😊
Erzhuo Valley, Furong Town · Dieyunjian
4.9/5305 Reviews
Furong Ancient Town
It is really a very good homestay. The service is super good~ The homestay is very nice and big, the environment is very good, the boss and the boss lady are very nice, very warm and gentle, the homestay is very photogenic. I recommend ”Nanshan”. I really want to try this cottage. You can take photos for two days and walk around for two days. The room is also very comfortable, the infrastructure is complete and convenient, very clean and hygienic. It is very close to Furong Town and the high-speed rail station, and it is also very convenient to travel. The food in the homestay is also very delicious, and the giant salamanders are very good. Overall, it is a very good accommodation experience! ! Super recommended
Huatian Hotel
4.5/52411 Reviews
Zhangjiajie Downtown Area
The hotel is in an excellent location, very close to Tinamen Mountain cable car (10 minute walk), and close to many restaurants. We got a room upgrade to a very big, comfortable and clean room. The breakfast is excellent, delicious traditional chinese cuisine. The hotel haas a travel agency (where we booked tickets to the national park saving us the lines), money exchange service and several grocery stores. Overall everything was good except for a very unpleasant interaction with the staff. We had an early train in the morning and we asked at the front desk to help us book a taxi in advance. The entire staff, none of them speaks english obviously, 5 people started to make fun of us in chinese for several minutes, eventually telling us to to catch a taxi on the road at 5 in the morning. What is so funny about asking the hotel staff to call a taxi? It was very humiliating, this hotel clearly does not care for its foreign guests. I've stayed in several hotels in China, never have I experienced anything similar. Additionaly, since we checked out before breakfast the hotel refused to provide us with any appropriate compensation, offering us a bottle of water and a piece of bread. Cannot recommend this hotel.
InterContinental Changsha
4.8/55020 Reviews
BeiChen/Xiangya Hospital Central South University
We stayed at the hotel for 3 nights during our first trip to Changsha and the experience was unforgettable. The staff was very friendly and thoughtful. The reception helped us upgrade the room for free. The Concierge Supervisor Nolan Zhou was very helpful and helped us carry the luggage to the room. The cleaning ladies tidied up the room in a meticulous way everyday. The room was very spacious, clean, well-appointed, and equipped with a very large bathroom.

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Hotel Information for Traveller

Number of Hotels203
Number of Reviews319,663
Highest PriceNZD 6,713
Lowest PriceNZD 30
Average Price (Weekends)NZD 278
Average Price (Weekdays)NZD 273