5-Star Hotels in Sao Paulo, Brazil

This is a great hotel just 10 minutes by shuttle from GRU international airport. I spent one night in a Suite before an early morning flight and absolutely loved the hotel and my room. Staff were extremely friendly, the suite was very large and beautiful, with a very nice granite bathroom, lovely L'Occitane Agua de Coco amenities, very comfortable beds, and I will stay there again without hesitation. The hotel has a small lounge for suites (and executive floor I believe) offering breakfast (which I could not try due to my early departure) and small happy hour (gin, whisky, wine beers, soft drinks, nibbles, etc). It has a swimming pool (again could not try due to my timings), a fitness centre with sauna and hammam (note that they do not provide towels for the sauna/hammam so you need to bring one from your room. The hammam is also extremely hot). I also tried room service which was good without being excellent. I really really wanted to give that hotel 5*. The only reason why I didn't is that I got repeatedly woken up due to the room service people not being able to locate my credit card details. I gave my passport at check in (both when I did online check in and in person in the lounge) and my passport details and the next morning, reception confirmed to me that it was on file, but for some reason room service could not find it, and so they ended up calling my room repeatedly, knocking at my door etc whilst I was fast asleep (my alarm was for 5 the next morning before 27 hours of flying, so I really wanted a good early night), even after I explained repeatedly that 1) I had given my cc details and 2) in any case, if they could not locate them, they could absolutely leave the bill at reception and I would pay the next morning (I was asleep and really didn't want to wake up and dress just to resolve a bureaucratic failure on the hotel's side). This felt frankly unpleasant, and whilst I do not want to blame the person who did it personally as I am sure that they were just following their procedures, this made me feel unwelcome (unlike everything else I experienced in that precisely very welcoming hotel) and I had precisely chosen that hotel to be able to sleep so being woken up several times really killed the point. I really think that this should have been handled better (I am also a frequent guest with that chain and they have all my details so it's not as though I was going to run away like a criminal to not pay a BRL120 bill!) But again, apart from that slightly sour experience, everything else was 5* and I am hoping that this was a one off and that next time, I won't experience similar incidents again.

Hotel was as expected! Great location near the city and attractions. Bar tenders, servers, and staff were great. Only issue was the TV not being able to connect to apps so unless you are fluent in Portuguese or want to watch cooking network, there isnt great watching selection. Not a big deal though since we were mostly out and about.

The service at this hotel is exceptional! The staff is very friendly and accommodating. The welcome drink was a nice touch. The rooms are comfortable and could use a little updating. It was difficult not having a plug near the bed or a clock in the room, so it was difficult knowing what time it was when you’re laying in bed. But they did provide water and an outlet converter, which was thoughtful. The water pressure in the shower was amazing! I really enjoyed showering at this hotel. I did go the the gym, which was small, but nice. I wish they had towels available to wipe off sweat during your workout. The pool is also on the roof and it looked very private and relaxing. The restaurant is also very luxurious. The breakfast offerings looked very tasty! Overall a great stay!

A LOVELY PLACE you will.LOVE to STAY.. Pullman - Sao Paulo Vila Olympia - Brazil--place is good as well very descent the best hotel in the region...it was had a beautiful park.. a very well fined restaurant .excelkent location this upscake hotel Vila Olympia at Brazil is a very popular by travelkers. They were love to stay...located in one of the main business hubs in the city of Sao Paulo ..

The room in the photo looked great, but in person it was quite disappointing given the lack of good maintenance (for a hotel of this category, in one of the most important cities in Brazil). The room is well distributed, and the fact that it has a small sofa is very good, in addition to the complimentary water. However, the headboard of the bed with the lining peeling off leaves a disgusting and very bad appearance, the infiltration in the booth, stains on the shower floor, chipped bedside table and lack of cleaning (sticky glass marks that I had to clean). Very boring and in a certain way frustrating.

The customer service of Mr. Nick at the hotel reception was great. Also, I definitely want to visit Sao Paulo 🌷 The location is also a safe area, and it was convenient to disturb acquaintances' houses and restaurants. The content of the breakfast buffet on the 28th floor was very substantial and the scenery was the best.

Amazing stay, excellent stuff, excellent valet parking, food was good, drinks were good too. Room was very pretty and very comfortable. Great location. Definitely go back to this hotel even if it’s for business or pleasure.

I should have written this review last month because I forgot the names of many wonderful employees at this hotel. The Renaissance is my go-to hotel in Sao Paulo for two reasons: location and service. This time I brought my son and my mother with me while I was working on multiple events, and they spent the majority of their time at the hotel. I can only be grateful that the staff was amazing with both of them. Danielle at the front desk is always incredible. She is friendly, attentive, proactive, and has the correct sense of urgency (I can't say the same for other front desk employees). The bellboy team is amazing! They are friendly and talkative, and were always so helpful with my mom and my son. Thank you to Arisio, Washington, Rougre (I think this is his name), and a tall skinny guy whose name I forgot (I am so sorry!!). The ladies at the Lounge are excellent. To Elizabeth, Ana, and Luciana, thank you for making my stay always pleasant. This time wasn't different, and you all made my mom and my son feel very special. Lastly, I want to say thank you to Terraco Jardins. Lastly, I want to say thank you to the Terraco Jardins team. I wish I remembered the name of everyone who was kind and attentive to my mom and my son's needs. They had great meals every time. Thank you to James Jr, Atila, Teixeira, and Pedro. And Thank you to Angelo (cook), he was also a highlight of the trip. Again, I wish I had written this review sooner because all the names were fresh in my mind. Nevertheless, I can assure you that if you decide to stay in this hotel, the staff will take great care of you. Thank you!

Great resort with great food! The thematic area of Turma Da Monica should have more maintenance. Overall truly great experience i recommend for everyone this hotel and should be on visiting plans of every family in Brazil. One of a kind! ...

I bought a promise (experience) and it was given a completely other. We are very unhappy with what happened ... At the time of check-in it was reported that the girlfriend's dinner had changed and that only CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU Not only we are disappointed as several couples. That was totally discriminatory in fact .... we could prosecute them by claiming that reason. The couples were all forced (including us) to dine inside the room ... was super boring and strange. This is completely out of the consumer's code, we are forced to buy a dinner at that value or you can't eat inside the restaurant. It was a pity. abs,

Hotel was as expected! Great location near the city and attractions. Bar tenders, servers, and staff were great. Only issue was the TV not being able to connect to apps so unless you are fluent in Portuguese or want to watch cooking network, there isnt great watching selection. Not a big deal though since we were mostly out and about.

The service at this hotel is exceptional! The staff is very friendly and accommodating. The welcome drink was a nice touch. The rooms are comfortable and could use a little updating. It was difficult not having a plug near the bed or a clock in the room, so it was difficult knowing what time it was when you’re laying in bed. But they did provide water and an outlet converter, which was thoughtful. The water pressure in the shower was amazing! I really enjoyed showering at this hotel. I did go the the gym, which was small, but nice. I wish they had towels available to wipe off sweat during your workout. The pool is also on the roof and it looked very private and relaxing. The restaurant is also very luxurious. The breakfast offerings looked very tasty! Overall a great stay!

A LOVELY PLACE you will.LOVE to STAY.. Pullman - Sao Paulo Vila Olympia - Brazil--place is good as well very descent the best hotel in the region...it was had a beautiful park.. a very well fined restaurant .excelkent location this upscake hotel Vila Olympia at Brazil is a very popular by travelkers. They were love to stay...located in one of the main business hubs in the city of Sao Paulo ..

The room in the photo looked great, but in person it was quite disappointing given the lack of good maintenance (for a hotel of this category, in one of the most important cities in Brazil). The room is well distributed, and the fact that it has a small sofa is very good, in addition to the complimentary water. However, the headboard of the bed with the lining peeling off leaves a disgusting and very bad appearance, the infiltration in the booth, stains on the shower floor, chipped bedside table and lack of cleaning (sticky glass marks that I had to clean). Very boring and in a certain way frustrating.

The customer service of Mr. Nick at the hotel reception was great. Also, I definitely want to visit Sao Paulo 🌷 The location is also a safe area, and it was convenient to disturb acquaintances' houses and restaurants. The content of the breakfast buffet on the 28th floor was very substantial and the scenery was the best.

Amazing stay, excellent stuff, excellent valet parking, food was good, drinks were good too. Room was very pretty and very comfortable. Great location. Definitely go back to this hotel even if it’s for business or pleasure.

I should have written this review last month because I forgot the names of many wonderful employees at this hotel. The Renaissance is my go-to hotel in Sao Paulo for two reasons: location and service. This time I brought my son and my mother with me while I was working on multiple events, and they spent the majority of their time at the hotel. I can only be grateful that the staff was amazing with both of them. Danielle at the front desk is always incredible. She is friendly, attentive, proactive, and has the correct sense of urgency (I can't say the same for other front desk employees). The bellboy team is amazing! They are friendly and talkative, and were always so helpful with my mom and my son. Thank you to Arisio, Washington, Rougre (I think this is his name), and a tall skinny guy whose name I forgot (I am so sorry!!). The ladies at the Lounge are excellent. To Elizabeth, Ana, and Luciana, thank you for making my stay always pleasant. This time wasn't different, and you all made my mom and my son feel very special. Lastly, I want to say thank you to Terraco Jardins. Lastly, I want to say thank you to the Terraco Jardins team. I wish I remembered the name of everyone who was kind and attentive to my mom and my son's needs. They had great meals every time. Thank you to James Jr, Atila, Teixeira, and Pedro. And Thank you to Angelo (cook), he was also a highlight of the trip. Again, I wish I had written this review sooner because all the names were fresh in my mind. Nevertheless, I can assure you that if you decide to stay in this hotel, the staff will take great care of you. Thank you!

I bought a promise (experience) and it was given a completely other. We are very unhappy with what happened ... At the time of check-in it was reported that the girlfriend's dinner had changed and that only CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU Not only we are disappointed as several couples. That was totally discriminatory in fact .... we could prosecute them by claiming that reason. The couples were all forced (including us) to dine inside the room ... was super boring and strange. This is completely out of the consumer's code, we are forced to buy a dinner at that value or you can't eat inside the restaurant. It was a pity. abs,

Among the front desk staff, there was an older guy with longer hair, Esteve I think his name was, was extremely nice! Gave great service and was also very nice and talkative. Had a nice room on 22nd floor with a Paulista Avenue view. Very good location. Practically the only hotel in Sao Paulo which is on the Paulista Avenue itself. 20 meters from the metro station which makes the location, if possible, even better! Both shower and toliet had seen their best days and shower was keeping on leaking for 20 mins after have taken a shower. The toliet couldnt flush too much paper. The soap was a bit of an annoyance because the soap would make your hands sticky rather than clean so you had to rinse and rinse and dry your hands repeatedly to get your hands clean. So a suggestion would be to look at exchanging the soap. Tried the breakfast one day. Was surprised that they had pancakes available on request which none of my other hotels in Brazil I stayed with had. So that was a big plus. Also they had freshly squeezed orange juice which also was yet another plus. They could have had more fresh fruit available though. Now they only had watermelon, melon, papaya and pineapple. Why no big passion fruits? Overall great stay but hotel is getting a bit old and also the elevators are very slow. Had to go down to the front desk a lot because my key cards would stop working. Also the internet needs you to log in again every other day which is a bit of an unneccessary annoyance for guests. It shouldnt be too much hassle from the hotel to fix this or change the system. Location is the biggest plus with the hotel.

From all the hotels I have ever stayed in Brazil this the Gran Estamplaza is by far the best one. The excellency of the staff, the admirable beauty of the infrastructure, all the services offered,and then breathtaking tall glass ceiling ballroom style restaurant, accompanied by the most delightful live piano presentation (graciously delivered by leonardo Ramos pianist) are some of the things that make the experience unique and memorable. Impossible not to fall in love with this hotel. It’s sophisticated,comfortable, stunningly beautiful, gastronomically inclined fitting to most dietitian restrictions… Can’t wait to return next week. For now on when I go to SP I am only staying there. 😍

This is a great hotel just 10 minutes by shuttle from GRU international airport. I spent one night in a Suite before an early morning flight and absolutely loved the hotel and my room. Staff were extremely friendly, the suite was very large and beautiful, with a very nice granite bathroom, lovely L'Occitane Agua de Coco amenities, very comfortable beds, and I will stay there again without hesitation. The hotel has a small lounge for suites (and executive floor I believe) offering breakfast (which I could not try due to my early departure) and small happy hour (gin, whisky, wine beers, soft drinks, nibbles, etc). It has a swimming pool (again could not try due to my timings), a fitness centre with sauna and hammam (note that they do not provide towels for the sauna/hammam so you need to bring one from your room. The hammam is also extremely hot). I also tried room service which was good without being excellent. I really really wanted to give that hotel 5*. The only reason why I didn't is that I got repeatedly woken up due to the room service people not being able to locate my credit card details. I gave my passport at check in (both when I did online check in and in person in the lounge) and my passport details and the next morning, reception confirmed to me that it was on file, but for some reason room service could not find it, and so they ended up calling my room repeatedly, knocking at my door etc whilst I was fast asleep (my alarm was for 5 the next morning before 27 hours of flying, so I really wanted a good early night), even after I explained repeatedly that 1) I had given my cc details and 2) in any case, if they could not locate them, they could absolutely leave the bill at reception and I would pay the next morning (I was asleep and really didn't want to wake up and dress just to resolve a bureaucratic failure on the hotel's side). This felt frankly unpleasant, and whilst I do not want to blame the person who did it personally as I am sure that they were just following their procedures, this made me feel unwelcome (unlike everything else I experienced in that precisely very welcoming hotel) and I had precisely chosen that hotel to be able to sleep so being woken up several times really killed the point. I really think that this should have been handled better (I am also a frequent guest with that chain and they have all my details so it's not as though I was going to run away like a criminal to not pay a BRL120 bill!) But again, apart from that slightly sour experience, everything else was 5* and I am hoping that this was a one off and that next time, I won't experience similar incidents again.

Marriott Sao Paulo Airport was very good ... perfect check in, very good location near the airport, shuttle bus service, very good breakfast, clean room.

The hotel has a very good structure, room, air conditioned shower, excellent location and access to the park. The staff's service was very good, but we had problems with the service at the reception by Mislayne and Ana Julia. We checked in on day 30/09 afternoon, I bought a package for 3 nights. The next day (01/10) around 17:00 am I returned to the room and the door was not open. I went down to the reception and the attendants reported that I had made only one night booking. I said I had paid for 3 nights. They asked me to show the voucher, and I explained that I had left my cell phone loaded in the room, but I couldn't get in. Both Mislayne and Ana Julia did not even have the good sensor to open the room to pick up the cell phone and show the voucher, and I had to suggest that they let me use one of the computers to open the email and show the voucher. Even with the proof, they stayed around 15 minutes moving on the computer, and I complained about the delay and they said that there was only one day in the hotel system (even showing the voucher, they were unreducable). I asked to release the room pq my wife had spent the day in the park and wanted to take a bath and the attendants simply ignored, then they asked me to open the email again to show the voucher. After five minutes of wait, Misslayne and Ana Julia simply gave me the armband, without explaining what happened and no apology. The indignation is the way we were treated, as if we were ”applying a coup”, as well as the arrogant behavior of Mislayne and Ana Julia, the lack of good sense, friendliness and professionalism, and people cannot take care of the public. After that episode, the manager Diogo came to talk to us and apologised for the incident.

My family of 7 stayed for 3 days. The staff were very accomodating of our difficult needs, and made our stay very memorable. The hotel is very well run, the rooms are comfortable, the pool is very hot and peaceful. The food is excellent. The hotel is situated right next to laranjais and a short car ride from the included hot beach park. Overall we were very impressed with an extremely organised and comfortable family hotel. Thank you for all your efforts and we will definitely return. Well done!