Top rated hotels in New South Wales

W Sydney
3.9/5107 Reviews
Darling Harbour
Gorgeous room (: I will give them 5 star hotel. Amazing breakfast all staffs friendly and warm welcome dring was nice.
Capella Sydney
4.7/5140 Reviews
Sydney Central Business District
I had high expectations of Capella Sydney after staying multiple times at Capella Bangkok and being treated as though I were the most important person in the hotel, just like all of the other guest who stay there are. The attention to service detail at Sydney location unfortunately failed very short to meet my expectations. The booking process on the website was glitchy and the pricing was inconsistent, sometimes showing pricing including tax sometimes not without indication and only upon receiving confirmation via email from reservations was the price confirmed, which did not match the screenshots of the reservation when I placed the booking so I had to go back and forth with reservations via phone and email to simply confirm the accurate pricing for my stay. After creating an account to log on to their booking platform although the option of modifying the booking was offered, the feature did not work on the site, so you had to cancel the booking and book a new booking if you simply wanted to extend by 1 day. This is before I even arrived at the hotel. When I did arrive, it is of course, no small feat that the restoration of this historic building was carried out with the utmost respect for the architecture, from the flooring material to the fenestration and even the internal grand stair way was brilliantly retro-fitted with current code requirements for the handrail in a historically appropriate yet contemporary solution. The hotel does not have many floors, so I encourage anyone to take the stairs to experience the beauty of the restoration work. The recognition of the strong identity of the urban location and sense of place in Sydney’s CBD offers us a promise, an encounter, as the space of the possible. I wish I could say the same about the interior design. There was a real disconnect between the intent of the architecture and that of the interior design. The decoration at best seemed vague, and so for the guest experience, how could one of have a point of view about the effect of the design? The space of the expectant “possible” relationship I was expecting from the simple activity of stepping into Farrer Place’s south entryway marked Department of Agriculture, as local stories interpreting colonial history with ancestral elements of the Eora people by Waayni artist Judy Watso unfolded, or the sense of expansive freedom through the bronze Palazzo doors on Loftus Street into the latent quiet luxury of the grand stair was lost when I was met with the contrasting designs and colours of the lift lobby vestibule axminster carpet and that of the corridor carpet to the guest rooms, able to be seen in the same frame. Although an argument can be made about eclecticism and the use of curating a collection of exceptional vintage and contemporary objects this was not the case here, it read as a mismatched bric-à-brac (to borrow a Victorian word from the building time period that's true meaning in French means ”any old way” or ”at random”). This hap
Meriton Suites Campbell Street, Sydney
4.1/572 Reviews
It was a great service by Manager. Actually, we booked wrong, was small. Of course we paid extra fee to change the room but we were very satisfied stayed at Meriton...we will book there again for next our family trip to Sydney. Highly appreciated to Meriton reception team & Manager. Strongly recommendable to our friends.
Meriton Suites Pitt Street, Sydney
4.1/556 Reviews
Sydney Central Business District
Although my room was very nice and what I expected, unfortunately my overall experience was not very pleasant at this hotel. The staff at the front desk was not only rude, they actually suggested that I find another hotel during check-in because I pointed out a fee discrepancy (credit card surcharges) that was not disclosed during my booking reservation on Trip.com app. Meriton properties doesn’t disclose before, during, or after the reservation (Trip.com) that a credit card usage fee will be added, and that’s dishonest in my opinion. What’s disappointing is the attitude I get for pointing out Meriton’s mistake. First they pointed to the sign on the front desk, however I didn’t make this reservation while standing in their front lobby. Second, they said I should have booked on their website next time where it’s disclosed—perhaps then Trip.com should remove them from their approved hotel list. Finally, to learn of the policy while I check-in by pointing to a sign at the front desk, and then being told that if I don’t like the policy that “I can checkout and take my business elsewhere”, was the last straw and is the definition of horrible customer service and poor resolution management. They could have handled this issue differently and just said, “we will look into it and try to do a better job of informing our customers of our policy online. We apologize for this miscommunication.” They did email me afterwards with an apology but they still didn’t acknowledge their dishonesty in not disclosing their credit card usage fee on Trip.com app.
Sofitel Sydney Wentworth
4.4/5170 Reviews
Sydney Central Business District
4 night stay for Vivid. Chose this as an Accor member and that it was close to the Harbour. Upgraded to a Prestige Suite, Club benefits and was not disappointed. Yes the building is not new, it’s not like the shiny new hotels in town, but it’s solid and my sleeps were uninterrupted and rarely heard noise from the hall. My Suite 930 was spacious, clean, well appointed, Sofitel Bed topper and electric sockets to plug in my adapters to charge. Like other reviews no USB ports but I’m sure most sensible travellers have an adapter. The Club Sofitel access was the perfect addition. Early check-in and waited with a hot tea while my suite was made up. It was 9:30am but the room was rushed and 30 minutes later I was unpacking. Evening canapés and drinks from 5:30pm. Table drink service by Alley and her dedicated, personable, attentive team. They remember your preferences pretty quickly and it became an oasis from Vivid hoping and sightseeing. My suite completely blocked out the light and slept through 2 alarms, it’s the Sofitel Bed topper. Breakfast at Club Sofitel, peaceful, plenty of options to choose from, salmon and capers to a great gluten free station, eggs cooked to order and a great way to start the day. Try the Dilmah Blood Orange and Eucalyptus tea. Thanks Lara. Afternoon Tea served from 2:30 and daily sandwiches , scones, cakes and complimentary drinks, tea, coffee and soft. On entering the Club Lounge, always a friendly greeting, your preferred drink served and a relaxing space anytime of the day. The Club team really made my stay, they work really hard to make your stay great. Housekeeping always made up my room before my afternoon return. Always a Bonjour as you walked past them in the hall. My stay was great. All the staff were friendly and helpful. The Lobby is grand and the history of this hotel makes her great. Not the newest but I prefer tradition and good honest service. Definitely not the style of hotel for everyone but my expectations were met and exceeded beyond imagination. Club Sofitel is a must. ⭐️⭐️⭐️⭐️⭐️
Meriton Suites Kent Street, Sydney
4/5114 Reviews
The receptionists and the room services were quite good but the lift services were disappointed. Guests were always jammed to queue up at the lobby. The hotel situated at the city centre where was convenient in transportation. Overall, I would consider this hotel a suitable place in staying at Sydney.
Shangri-La Sydney
4.4/5318 Reviews
The hotel is beautiful, perfectly clean and comfortable to stay in. The guest service employees were extremely helpful. While I checked out I needed to wait for about 15 minutes for housekeeping to check my room whether I consumed anything from the mini bar. That was the only thing that made me uncomfortable. But overall I’m satisfied and I would definitely come back.
Radisson Blu Plaza Hotel Sydney
4.6/570 Reviews
Sydney Central Business District
What a relieve when I checked into the Radisson Blu Plaza Sydney! Had a total rip-off by the Sydney Harbour Marriott two blocks away. Marriott is 3-star pretending to be a 5-star. Radisson is a 5-star presenting like a 5-star. Radisson is miles ahead in every aspects compared to the Marriott, Room amenities are so much better, newer and modern, and breakfast is way better too! Bathroom with a tub is a joy compared to the Marriott that don’t even have a door separating the shower.
Meriton Suites North Sydney
4.4/546 Reviews
The amenities and all utilities provided were very good, The rooms were clean and decent sized, Staff was cordial and helpful. The best part is its location. Close proximity to the Harbour bridge, markets, malls - everything is stone's throw away. Enjoyed my stay fully.
Hilton Sydney
4.4/5455 Reviews
Sydney Central Business District
I first stayed at Sydney Hilton in 2006 and the quality is still of that high standard after many years. It’s always great to meet good people, I always look forward to be welcomed by reception staff. On this occasion, Alisa was exceptional. When I asked for a specific room, which was unavailable, Alisa offered a room upgrade, which came with executive lounge access. This was greatly appreciated, as the Lounge on the 36th floor is one of the highlights of staying at the Hilton. It really did make my stay much more memorable. Well done to reception staff, and Alisa particularly. Good job. Darren

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Local Travel Info

Number of Hotels206
Number of Reviews9,141
Highest PriceAU$3,873
Lowest PriceAU$149
Average Price (Weekends)AU$639
Average Price (Weekdays)AU$562