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5-Star Hotels in New South Wales

Top rated hotels in New South Wales

W Sydney

W Sydney

4.3/5295 Reviews
Darling Harbour
I had a deep sleep whole night. Super nice staff at the rooftop bar and nice drinks. Very clean, comfortable bathtub 🛁
Capella Sydney

Capella Sydney

4.7/5203 Reviews
Sydney Central Business District
I had high expectations of Capella Sydney after staying multiple times at Capella Bangkok and being treated as though I were the most important person in the hotel, just like all of the other guest who stay there are. The attention to service detail at Sydney location unfortunately failed very short to meet my expectations. The booking process on the website was glitchy and the pricing was inconsistent, sometimes showing pricing including tax sometimes not without indication and only upon receiving confirmation via email from reservations was the price confirmed, which did not match the screenshots of the reservation when I placed the booking so I had to go back and forth with reservations via phone and email to simply confirm the accurate pricing for my stay. After creating an account to log on to their booking platform although the option of modifying the booking was offered, the feature did not work on the site, so you had to cancel the booking and book a new booking if you simply wanted to extend by 1 day. This is before I even arrived at the hotel. When I did arrive, it is of course, no small feat that the restoration of this historic building was carried out with the utmost respect for the architecture, from the flooring material to the fenestration and even the internal grand stair way was brilliantly retro-fitted with current code requirements for the handrail in a historically appropriate yet contemporary solution. The hotel does not have many floors, so I encourage anyone to take the stairs to experience the beauty of the restoration work. The recognition of the strong identity of the urban location and sense of place in Sydney’s CBD offers us a promise, an encounter, as the space of the possible. I wish I could say the same about the interior design. There was a real disconnect between the intent of the architecture and that of the interior design. The decoration at best seemed vague, and so for the guest experience, how could one of have a point of view about the effect of the design? The space of the expectant “possible” relationship I was expecting from the simple activity of stepping into Farrer Place’s south entryway marked Department of Agriculture, as local stories interpreting colonial history with ancestral elements of the Eora people by Waayni artist Judy Watso unfolded, or the sense of expansive freedom through the bronze Palazzo doors on Loftus Street into the latent quiet luxury of the grand stair was lost when I was met with the contrasting designs and colours of the lift lobby vestibule axminster carpet and that of the corridor carpet to the guest rooms, able to be seen in the same frame. Although an argument can be made about eclecticism and the use of curating a collection of exceptional vintage and contemporary objects this was not the case here, it read as a mismatched bric-à-brac (to borrow a Victorian word from the building time period that's true meaning in French means ”any old way” or ”at random”). This hap
Meriton Suites Campbell Street

Meriton Suites Campbell Street

4/587 Reviews
I usually do not post reviews, but I had to this time to share my experiences. I stayed for a total of 5 nights, Tue and check out on Sunday(7-12 Feb 2023) Plus point -Location is really good , plenty of thai/chinese restaurants and room is huge. -Bed is comfortable, -Yoshie is one that was one more friendly staff that I remembered her name , please give her a raise or wine on me.(she is a Japanese, in case i got her name wrong) Hotel staff, is a on and off experience. The night ones tend to be more ”cold” and the day ones are much better.( again, Yoshie was the ”better” ones, there are more, but I couldnt remember their name) Now on to the exciting part... Tuesday- Checkin day, A smooth day but without hand towels and when I asked for them before leaving the place for a concert. ( they claim they were in laundry or something and I find it hard to believe for a 5 star accommodation) We were without a frying pan as well( they send it up though when i called for it) Wed- Requested for toothbrush/Toiletries and had to request again after waiting for more than an hour, as it was forgotten ,I presumed Thu- Requested to change towel when we went out in morning, nothing was done when we were back in evening. I especially informed the morning reception guys to not forget it, but someone in the middle must have forgotten it. Evening time, The staff upon informing said they will have it there in 10 mins, which they did. By the way, the phone became faulty but I didn't bother to inform as I thought I wont have much trouble with it not in use. I was wrong. Friday- The express cleaning end-up with all the towels taken away and, thats it. We found out when we were back in evening. We were left with no towels and on top of that the phone was not working so I had to go downstairs to inform the reception/staff , on night shift i suppose. Again they said would be there in 10 mins, which more or less they did. Saturday- There was a huge cockroach and I had to kill it myself, informed the staff downstairs but honestly I dont expect change of room or anything, just to feedback. From the above, you can see there were full of dramas and I think these are basic expectations.(especially the towel part) Would I be back there if I ever go Sydney again? Unlikely.
Meriton Suites Pitt Street

Meriton Suites Pitt Street

4.2/576 Reviews
Sydney Central Business District
I stayed at Meriton for 9 nights with my son in Oct 2022. The location is excellent, with the Townhall train station & light rail located within 2mins walk from the building. There is also a Woolworths next block. The major shopping district is within less than a minute walk / located at the next light rail station, QVB station. One of my biggest pet peeve, are the lifts, there are 3 of them and they run from carpark levels all the way till the top floor which is probably in the 50s, we had to wait really long to take the lifts. Meriton apparently leases out their carpark lots too, hence the wait for the lifts is even longer during weekends when there’s a mix of the existing room guests, new guests checking in with their luggages as well as the people picking up their cars from the carpark. It’s just a hot mess. Meriton should really consider segregating the lifts to serve different floors. And have the people who are picking up their cars, to use other lifts instead of main lobby lifts. I like how the room is equipped with a Washer & dryer, was able to have clean set of clothings everyday. I couldn’t start the dryer, called for help and had to wait more than 30mins, the handyman only came after my second call. Although I stayed at the property for 9 nights, the room-keeping was very basic , just a change of new set of towels, bed was made, disposal of rubbish and replenishment of condiments (like coffee, creamery and sugar) and bathing supplies. No vacuuming of floor or washing of the bathroom, hence the room is dusty and the bathroom especially the rubber tubings surrounding the glass door has mould too. Also, the frequency of house-keeping was inconsistent, initially was once every 3 days for first 6 days and then it became everyday. In conclusion, it’s still an excellent place to stay because of strategic location but do manage your expectations when it’s comes to the upkeep of the rooms, the hotel lifts and level of services. By the way, when I was there, the hotel lobby was undergoing renovation, so hopefully the lift situations improve.
Crown Towers Sydney

Crown Towers Sydney

4.1/5234 Reviews
I stayed at Crown Towers Perth in Sep 2022 and June 2023. I also stayed in Crown Towers Melbourne in Dec 2022. Thus, the next logical move is to stay in Crown Towers Sydney to complete my experience in staying at all 3 Crown Towers Hotel in Australia. I finally did that. Stayed at Crown Towers Sydney from 3 Nov to 8 Nov 2023. Today is 8 Nov 2023 and I will be checking out shortly. I stayed at an opera king room which has views of the Sydney Harbour Bridge and Sydney Opera House. The room was very well lit and nice. Just the appropriate size for a sole traveller. I also managed to try most of the restaurants in Crown Towers Sydney except Yoshii Omakase which is so hard to book and Silks. I did not managed to book Yoshii even when it opened for booking. Guess too many people booking. I tried Epicurean for breakfast, dinner at A’Mare, Nobu, Woodcut and Oncore by Clare Smyth. I did not try Silks since being an Asian Chinese, I normally do not eat Chinese food when I go holiday. Got to try other food instead. My favourite restaurant is undoubtedly Oncore where I ordered the 7 course seasonal tasting menu. Superb. Woodcut was also good where I ordered their sirloin steak. Nobu was also nice as it completed my tour of all 3 Nobu in Australia having previously eaten at Nobu Perth and Melbourne when I stayed at Crown Towers there. For Nobu , I ordered the X Haku Omakase which is 5 course. The star of the course was the lobster. Overall I have enjoyed my stay in here. As Sarah Brightman is coming to Sydney in Aug to Oct 2024, I have already booked my tickets to watch her performance at Sydney Opera House in Sep 2024 and also booked a 4 night stay at Crown Towers Sydney again. For the future, I do hope Crown Towers Sydney can have a Crystal Club for breakfast like what Perth and Melbourne has. Also, hope to see more shops/entertainment areas at Crown and also a provision/gift/snack shop here at Crown Towers Sydney.
Sofitel Sydney Wentworth

Sofitel Sydney Wentworth

4.5/5232 Reviews
Sydney Central Business District
4 night stay for Vivid. Chose this as an Accor member and that it was close to the Harbour. Upgraded to a Prestige Suite, Club benefits and was not disappointed. Yes the building is not new, it’s not like the shiny new hotels in town, but it’s solid and my sleeps were uninterrupted and rarely heard noise from the hall. My Suite 930 was spacious, clean, well appointed, Sofitel Bed topper and electric sockets to plug in my adapters to charge. Like other reviews no USB ports but I’m sure most sensible travellers have an adapter. The Club Sofitel access was the perfect addition. Early check-in and waited with a hot tea while my suite was made up. It was 9:30am but the room was rushed and 30 minutes later I was unpacking. Evening canapés and drinks from 5:30pm. Table drink service by Alley and her dedicated, personable, attentive team. They remember your preferences pretty quickly and it became an oasis from Vivid hoping and sightseeing. My suite completely blocked out the light and slept through 2 alarms, it’s the Sofitel Bed topper. Breakfast at Club Sofitel, peaceful, plenty of options to choose from, salmon and capers to a great gluten free station, eggs cooked to order and a great way to start the day. Try the Dilmah Blood Orange and Eucalyptus tea. Thanks Lara. Afternoon Tea served from 2:30 and daily sandwiches , scones, cakes and complimentary drinks, tea, coffee and soft. On entering the Club Lounge, always a friendly greeting, your preferred drink served and a relaxing space anytime of the day. The Club team really made my stay, they work really hard to make your stay great. Housekeeping always made up my room before my afternoon return. Always a Bonjour as you walked past them in the hall. My stay was great. All the staff were friendly and helpful. The Lobby is grand and the history of this hotel makes her great. Not the newest but I prefer tradition and good honest service. Definitely not the style of hotel for everyone but my expectations were met and exceeded beyond imagination. Club Sofitel is a must. ⭐️⭐️⭐️⭐️⭐️
One Global Resorts Green Square

One Global Resorts Green Square

4.1/5101 Reviews
Green Square
We stayed 20 nights in April 2022 and Skye Suites Green Square is hands down the best lodging choice I have made in Sydney in the past 15 years. My general criteria for any room is that it is quiet, can be suitably darkened at night for sleep and that the bed be comfortable. It excelled in all three elements. Further positives included a front desk that was unfailingly pleasant and responsive to requests, and available at all times. Every major box was ticked. Some general comments about the room that may be helpful to others: the bathroom lighting in really inadequate for everything except general hygiene (my wife was unable to use the bathroom to put on makeup or do her hair); the TV station choices were limited and the sound didn't work on several of them; furniture for sitting was at best comfortable for only short periods; the laundry in the room was excellent and detergent was supplied but the dishwasher was rarely used as it worked poorly; there is a light on the balcony that can be turned on and off; umbrellas were available at the front desk; there are USB ports beside the bed; the wi-fi was excellent. Some general location comments that may prove helpful to others: the location is right at the Green Square Metro station and can be accessed within minutes; there were several excellent restaurant choices within a few minutes walk; there were a couple of fast food choices close by; there was a well stocked Woolworth's Metro grocery store across the street; at the time of writing the fare for a taxi to Sydney airport was less than the train fare with airport access fees for 2 people ($30AUD) so we used a taxi - not sure about taxi fares from the airport as we took a shuttle.
Meriton Suites Kent Street

Meriton Suites Kent Street

4.2/5175 Reviews
service was great! location is excellent as it is within walking distance of many nice spots. the indoor pool was really nice, especially during wintertime in Sydney! The cleanliness wasn't the best but overall, a good experience.
Pullman Sydney Hyde Park

Pullman Sydney Hyde Park

4.3/5357 Reviews
Sydney Central Business District
The hotel is located in an excellent location in the heart of the Sydney CBD. The rooms are spacious and clean however a bit dated. Although the room was pre-paid my card was charged for a second time. I pointed this out to the front desk staff and it was quickly resolved although I wonder how often that happens. The entire hotel is in need of a refurb so not sure the rooms are worth the price however it served my purposes and was not a bad experience.
Shangri-La Sydney

Shangri-La Sydney

4.4/5608 Reviews
I was given a corner room which is large and comfortable. However the opera house is only visible if you reach out near the window.

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Property Information for Tourists

Total Properties191
Number of Reviews12,643
Highest PriceNZD 5,848
Lowest PriceNZD 181
Average Price (Weekends)NZD 779
Average Price (Weekdays)NZD 648